What Foundation Supportworks does

Foundation Supportworks, Inc. (legally Supportworks, Inc.) is a privately held, family-owned supplier and platform operator serving the foundation and concrete repair industry. Founded in 2008 by Greg and Nancy Thrasher and headquartered in a 200,000-square-foot facility in Papillion, Nebraska, the company operates three integrated brands: Foundation Supportworks (proprietary foundation and concrete repair products), SolutionView (contractor-facing SaaS applications founded 2019), and Hello Garage (a garage renovation franchise founded 2020). The company's flagship products are engineered structural systems — push piers, helical piers, helical anchors, SmartJack crawl-space supports, PowerBrace and EverBrace wall-restoration systems, CarbonArmor carbon-fiber reinforcement, and PolyLevel polyurethane foam injection — supported by ISO 9001 manufacturing, ASTM-compliant galvanization, and the proprietary HelixPro web-based design software used by engineers to size helical piles to site-specific soil parameters.

The company monetizes through a four-stream model: (1) wholesale hardware sales to an exclusive, geographically protected network of 130+ foundation and concrete repair dealers across North America; (2) recurring subscription/consulting revenue for marketing, sales, service, and operations coaching delivered by dedicated business, sales, and production coaches; (3) SaaS subscription licensing of the SolutionView platform (sales, installation, service, BI) to contractors, including a 2023 tablet version for in-home selling; and (4) franchise fees and royalties from Hello Garage franchisees. Dealers reportedly average $9M in annual end-customer revenue with >50% gross margins, and new dealers are stated to reach $700K in Year 1 and 53% revenue growth by Year 3. End-customers are primarily residential homeowners served indirectly via dealers, with a secondary commercial/industrial channel targeting engineering specifiers. The company has appeared on the Inc. 5000 for five consecutive years, has been recognized five times as a Best Places to Work in Omaha, and is the first Nebraska company certified Evergreen by the Tugboat Institute, signaling a stated commitment to perpetual private ownership.

Name

Foundation Supportworks

Legal name

Supportworks, Inc.

Website

https://supportworks.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

Foundation Supportworks designs and manufactures proprietary foundation and concrete repair products, distributes them through an exclusive 130+ dealer network across North America, and operates the SolutionView contractor SaaS platform and Hello Garage franchise system. It is a privately held, family-owned company headquartered in Papillion, Nebraska.

Ownership category

akta.pro rank

Product category

Foundation and Concrete Repair Products

NAICS

Foundation, Structure, and Building Exterior Contractors (2381), Poured Concrete Foundation and Structure Contractors (23811), Poured Concrete Foundation and Structure Contractors (238110)

SIC

Concrete, Gypsum & Plaster Products (3270)

akta.pro primary industry

Foundation Remediation & Underpinning (Jack Piles, Resin Injection, Re-leveling) (IMAFAOAL)

akta.pro secondary industry

Concrete Resurfacing, Overlays & Patching (HSAGALAD)

Keywords

• Foundation repair products
• Concrete leveling solutions
• Helical pier systems
• Contractor dealer network
• Crawl space support

Headquarters

HQ city

Papillion

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Product Sales to Dealers: Foundation Supportworks designs, manufactures, and distributes proprietary foundation and concrete repair products to an exclusive network of dealers across North America. Dealers purchase products at competitive wholesale prices in exchange for loyalty and network participation.
2. Dealer Network Membership and Consulting: Provides proprietary consulting for marketing, sales, service, customer care, accounting, production, and human resources. Members share best practices and receive business coaching and training services.
3. Software Licensing (SolutionView): Proprietary software applications for contractors including sales, installation, service, and business intelligence tools. Offered as SaaS subscription to contractors and home service companies.
4. Franchise Fees (Hello Garage): Hello Garage is a garage renovation franchisor with franchisees paying for the brand, training, software, and ongoing support.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Foundation Supportworks designs, manufactures, and distributes proprietary foundation and concrete repair products—including push piers, helical piers, SmartJack, EverBrace, PowerBrace, CarbonArmor, PolyLevel, and related systems—to an exclusive network of dealers across North America. The company pairs these products with proprietary business consulting, training, and software tools (HelixPro design software and SolutionView contractor platform) to help contractors deliver superior homeowner experiences and grow their businesses.

Product overview

Foundation Supportworks operates a multi-brand product and service ecosystem centered on foundation and concrete repair solutions for home-service contractors. The core offering consists of Foundation Supportworks (the primary brand designing and manufacturing proprietary foundation and concrete repair products including push piers, SmartJack, EverBrace, PowerBrace, helical anchors, helical piers, CarbonArmor, GeoLock for foundation repair, and NexusPro, DecoShield, PolyLevel, SealantPro, Vuba Stone for concrete repair), complemented by SolutionView (proprietary sales and business management software for contractors), and Hello Garage (a garage renovation franchise). The portfolio serves both residential and commercial markets through a network of dealers across North America, with specialized offerings including HelixPro design software for engineers, comprehensive technical documentation, and business consulting services.

Differentiator

Problem solved

Functional benefit

Brands

• Foundation Supportworks: Provides industry-leading products, training and more to an international network of foundation and concrete repair contractors. Offers proprietary consulting for marketing, sales, service, customer care, accounting, production and human resources.
• SolutionView
• Hello Garage

Products and services

• Foundation Supportworks Dealer Network Membership-based network offering foundation and concrete repair contractors access to proprietary products, business coaching, sales and marketing consulting, classroom and field training, and proprietary software, in exchange for loyalty and non-competing territory participation.
• SolutionView Proprietary SaaS suite of apps for home service contractors covering sales, installation, service, and business intelligence across foundation repair, concrete renewal, radon mitigation, and residential irrigation.
• Hello Garage Franchise Franchise system for garage renovation providing franchisees with brand, training, software, and ongoing support to deliver remarkable customer experiences for homeowners.
• Push Piers Foundation stabilization system that prevents further settlement, helps close cracks, improves window and door function, and has the potential to lift homes back to original level. Used by dealers for residential foundation repair.
• Helical Piers Patented helical pier system that permanently stabilizes home foundations and, in many cases, raises them back up; also used for commercial and industrial deep foundation applications.
• SmartJack Floor support system that permanently stabilizes and strengthens existing crawl space beams and floor joists by addressing problem soil beneath homes; used for lifting floors or reducing floor bounce.
• EverBrace Wall Restoration System Wall restoration system that permanently stabilizes failing foundation walls using steel corrugated panels spanning between steel I-beams with specialized rigid foam injection.
• PowerBrace Foundation wall stabilization system using zinc-plated steel beams custom-fit to basement height with brackets anchored to the floor and first-floor framing to permanently stabilize bowing or failing walls.
• Helical Anchor Anchor system that protects foundation walls from bowing, tipping, or shearing by mechanically screwing into stable soil and connecting to steel wall plates.
• CarbonArmor Non-invasive wall stabilization solution using carbon fiber-reinforced polymers that are stronger than steel yet flexible enough to contour to bowing basement walls.
• GeoLock Wall Anchor System Anchor system that protects foundation walls from further inward movement using heavy-duty steel earth anchors embedded in stable soil and connected with galvanized steel rods.
• PolyLevel High-strength polyurethane foam system that stabilizes, lifts, and levels concrete slabs by injecting expanding foam through pea-sized holes to fill voids underneath.
• NexusPro Joint sealant that seals cracks and joints in concrete slabs to prevent water from washing away underlying soil.
• DecoShield Translucent tint and concrete sealer that transforms the look of mismatched and stained concrete while protecting slabs from pitting, flaking, and cracks.
• SealantPro Concrete protection product that extends concrete lifespan by defending against damage from water and chemical absorption that causes pitting, flaking, and staining.
• Vuba Stone Concrete surface solution combining Spanish marble and quartz with strong, flexible resin to create a textured finish that protects the underlying concrete.
• HelixPro Design Software Web-based software for design professionals to calculate bearing and uplift capacities of Foundation Supportworks helical piles and tension capacities of helical tiebacks according to specific site and soil parameters.
• Helical Foundations (Commercial) Helical pile and helical tension anchor systems for deep foundation applications, including end-bearing deep foundations for new commercial and industrial construction.
• Commercial Wall Repair Commercial-grade wall repair and stabilization solutions for remedial repair of existing commercial and industrial structures.
• Commercial Crawl Space Support Support solutions for crawl space foundations in commercial and residential applications.
• Commercial Polyurethane Foam Injection Commercial-grade polyurethane foam injection solutions for concrete stabilization and leveling on commercial and industrial projects.

Quantifiable outcome

• Dealers average $9M in annual revenue with >50% gross margins
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

Three partnerships are on record, tiered community and flagship.

• Habitat for HumanitycommunityOthers · 29 May 2024Supportworks volunteers participated in rebuilding a 100-year-old house in North Omaha, installing PowerBrace foundation stabilization products. Activity aligned with company One Community core value emphasizing community advocacy and returning blessings.
• Sleep in Heavenly Peace (SHP)communityOthers · 1 April 2024National partnership to build beds for children in need. Supportworks and dealer network built over 900 beds in single day, with goal of 1,000+ beds. SHP is 501(c)(3) nonprofit dedicated to delivering hand-made beds to children who sleep on floors.
• Tugboat InstituteflagshipStrategic or Co-development Partner · 14 June 2020Tugboat Institute administers Certified Evergreen certification program evaluating companies against Evergreen7Ps principles including Purpose, Perseverance, People First, Profit, Private, Paced Growth, and Pragmatic Innovation. Supportworks is first Nebraska company certified.

Scale indicators10 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Ram Jack Systems: Ram Jack distributes helical piles and foundation repair products through a similar network of authorized dealers across North America. Directly comparable business model: product manufacturer/supplier with a dealer channel for foundation repair and concrete lifting solutions.
• Magnum Piering: Magnum designs and manufactures helical and push pier systems used in foundation repair and underpinning. Overlaps directly on core technology (helical piers, push piers) and contractor channel.
• Grip-Tite Manufacturing: Grip-Tite produces foundation repair and waterproofing products including helical and resistance piers, basement systems, and wall anchors. Comparable as a direct product-manufacturer competing in the same contractor-supply channel.
• Helical Pier Systems: Specialty manufacturer and supplier of helical pier and foundation underpinning products for foundation repair contractors. Comparable in product offering and distribution channel focus.
• '58 Foundations: '58 Foundations operates a regional network of foundation repair and waterproofing branches across the Eastern US. Comparable in foundation repair service delivery and contractor-network operating model.
• Earth Contact Products (ECP): ECP is a manufacturer and supplier of helical piers, push piers, and underpinning products serving foundation repair contractors. Directly comparable as a specialty manufacturer supplying products to foundation contractors with engineering support.

Broad incumbents

• CHANCE Foundation Solutions (Hubbell): Hubbell's CHANCE division is the historical pioneer of helical/anchor pile technology used in foundation and utility applications. Comparable in core technology (helical piles) but operates as a broad, diversified industrial conglomerate rather than a focused dealer channel.
• Groundworks Companies: Groundworks operates a national platform of foundation, basement waterproofing, and crawl space service brands across the US. Comparable as a large incumbent foundation-services player, though operating a services-led M&A roll-up rather than a product-supply model.

Others

• ServiceTitan: ServiceTitan is a leading SaaS platform for home-services contractors covering sales, dispatch, install, and service workflows. Relevant adjacent player to SolutionView, as it competes for the same contractor software budget across irrigation, concrete, and foundation categories.

Emerging players

• NCFI Polyurethanes: NCFI produces spray polyurethane foam systems including concrete lifting foams. Comparable in the polymer foam injection category that underlies Supportworks' PolyLevel product line, providing adjacent technology and emerging competition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/foundationsupportworks

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Foundation Supportworks