Bulletproof Solutions

What Bulletproof Solutions does

Bulletproof Solutions is a managed IT and cybersecurity services provider headquartered in Fredericton, New Brunswick, Canada, founded in 2000 and operating as a subsidiary of Gaming Laboratories International (GLI) following its 2016 acquisition. The company delivers managed services across cloud migration, modern workplace (Microsoft 365), infrastructure, and cybersecurity — operating a SOC 2 Type 2 certified Security Operations Center and supporting 50,000+ end users across 300+ offices, with 100,000+ Microsoft 365 migrations completed to date. Its customer base spans mid-market and enterprise clients across Atlantic Canada, the broader Canadian market, and the U.S. Northeast (expanded via the December 2021 acquisition of Boston-based Terminal Exchange Systems).

The business is built on a partner-led, multi-vendor model. Bulletproof holds Microsoft Solutions Partner status with multiple specializations (including Security, Modern Work, and Infrastructure), was named Microsoft Global Security Partner of the Year in 2021, and is a Fortinet Expert Partner (the vendor's highest tier, December 2025). It has also added AWS as a cloud partner (October 2024) and Inforcer as a Microsoft 365 security tooling partner (March 2026), indicating continued breadth of its managed-security and cloud stack.

Revenue is generated through recurring managed-services contracts (managed IT, managed security/SOC, cloud and infrastructure management) supplemented by project-based migration and consulting work. Headcount was reported at 290 in 2021 and is currently stated in the 101–250 range, suggesting some compression but ongoing operational scale. Recent funding is limited to a small Atlantic Canada Opportunities Agency grant ($36,221, March 2026), with no large disclosed funding rounds. The company has appeared on CRN's Solution Provider 500 list, signaling meaningful North American market presence within the managed-services segment.

Name

Bulletproof Solutions

Legal name

Bulletproof Solutions Inc.

Website

https://bulletproofsi.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

Bulletproof Solutions is a Canadian managed IT and cybersecurity services provider, owned by Gaming Laboratories International since 2016, serving mid-market and enterprise clients with managed cloud, Microsoft 365, SOC, and Fortinet-based security services across Canada and the U.S. Northeast.

Ownership category

akta.pro rank

Product category

Managed IT and Cybersecurity Services

NAICS

Security Systems Services (56162), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industries

Cyber Recovery & Ransomware-Resilient Backup Services (BPAEALAG), Email Data Loss Prevention & Encryption (HDADAKAD)

Keywords

• Managed IT services
• Managed security services
• Cybersecurity consulting
• Cloud security solutions
• Compliance services

Headquarters

HQ city

Fredericton

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services including 24/7 IT service desk, endpoint management, infrastructure support, and cloud services. Delivered as subscription-based contracts with monthly or annual billing.
2. Managed Security Services: MSSP services including MXDR, SOC monitoring, threat hunting, and security testing. Premium managed security offerings with advanced threat protection capabilities.
3. Professional Services: Consulting, implementation, migration, and advisory services. Includes Microsoft 365 migrations (100,000+ users migrated), security assessments, compliance consulting, and project-based engagements.
4. Compliance Services: Managed compliance programs including Bulletproof 365 Compliance for data protection, information governance, and regulatory compliance requirements.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Bulletproof Solutions delivers subscription-based managed IT, managed security (MXDR), and managed compliance services to public and private sector organizations across North America, built primarily on Microsoft 365, Azure, Microsoft Sentinel, Defender, Purview, and Security Copilot with Fortinet security infrastructure. Its proprietary Bulletproof 365 platform, 24/7 SOC 2 Type 2 Security Operations Center, and 20+ years of Microsoft partnership credentials anchor an end-to-end IT, security, and compliance offering for regulated industries.

Product overview

Bulletproof Solutions is an IT and cybersecurity managed services provider offering a portfolio of integrated solutions built primarily on Microsoft technologies. The core offering consists of Bulletproof 365 (managed IT services), Bulletproof 365 Enterprise (enterprise managed services), Bulletproof 365 Compliance (managed compliance), and Managed Security Elite (AI-Ready MXDR security services). These are complemented by specialized workshops (M365 Copilot Readiness, Cloud Security, Threat Protection, Modern SecOps), professional services (consulting, security testing, IT infrastructure), and assessments. The company operates a 24/7 Security Operations Center and provides services across North America to public and private sector organizations, protecting tens of thousands of client workstations.

Differentiator

Problem solved

Functional benefit

Brands

• Bulletproof 365: Managed IT services offering including turnkey managed IT services
• Bulletproof 365 Compliance
• Bulletproof 365 Enterprise
• Managed Security Elite

Products and services

• Managed IT Complete Subscription-based, full-service IT management for organizations that want to outsource end-user support, endpoint management, and application support with 24/7/365 coverage. Targeted at mid-market and enterprise customers lacking internal IT scale.
• Managed Security Elite (MXDR) Fully managed, 24/7 Managed Extended Detection and Response (MXDR) service that integrates Microsoft Sentinel, Defender, Purview, and Security Copilot with Fortinet infrastructure for proactive defense and rapid incident response. For mid-market and enterprise customers with security operations needs.
• Bulletproof 365 Compliance (Bulletproof 365C) Subscription-based managed compliance and information protection service wrapping around Microsoft 365 infrastructure, leveraging Microsoft Purview for data security, DLP, and information governance. For regulated organizations needing continuous compliance.
• Bulletproof 365 Enterprise End-to-end managed service for Microsoft-equipped enterprises providing security, compliance, and operational support with 24/7 SOC monitoring and managed Extended Detection and Response. For enterprise customers standardized on Microsoft technologies.
• Managed XDR Fully managed, 24×7 Extended Detection and Response service covering cloud, identity, endpoints, email, applications, network environments, and OT/ICS environments for industrial customers. Designed for organizations seeking comprehensive threat detection and response across IT and operational technology.
• IT Infrastructure & Networking Infrastructure and cloud modernization services including migration to Microsoft Azure, secure transition, and governance enablement to improve adoption and employee engagement. For organizations modernizing legacy infrastructure.
• Security Testing & Audits Comprehensive security testing and audit services including vulnerability assessments and penetration testing to identify and remediate weaknesses. For organizations needing point-in-time or recurring security validation.
• Consulting IT and cybersecurity consulting services including technology advisory, infrastructure planning, cloud strategy, and project management using the P3 methodology. For organizations needing expert guidance on Microsoft technology adoption.
• Certification Services Certification and compliance assessment services helping organizations achieve industry certifications such as CyberSecure Canada, CMMC, and other sector-specific standards. For customers pursuing formal compliance attestation.
• Managed Remote Access Managed remote access service leveraging Fortinet and Microsoft integrations to enhance security, reduce risk, and empower hybrid workforces. For organizations operating distributed or hybrid teams.
• Bulletproof 365 (Managed IT) Foundational turnkey managed IT services offering launched in 2018, providing the basis for the Bulletproof 365 family of services that includes Managed IT Complete, Bulletproof 365 Enterprise, and Bulletproof 365 Compliance. For customers seeking a single Microsoft-aligned managed IT partner.
• CMMC Services Cybersecurity Maturity Model Certification (CMMC) compliance services for U.S. Department of Defense contractors and SMBs in the defense industrial base. For defense suppliers seeking CMMC certification.

Quantifiable outcome

• 100,000+ Microsoft 365 migrations completed
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core, flagship and minor.

• InforcercoreTechnology or Integration · 23 March 2026Strategic partnership to deliver continuous configuration assurance for Microsoft security environments, announced March 2026.
• FortinetcoreTechnology or Integration · 16 December 2025Fortinet Expert Partner status, the highest tier in the Fortinet Engage Partner Program. Holds three specializations: Operational Technology (OT), Secure Access Service Edge (SASE), and Cloud Security. Only partner in Atlantic Canada for each specialization.
• ContraForcecoreTechnology or Integration · 6 August 2024Partnership with fellow Microsoft Intelligent Security Association (MISA) member for unified security workspace. Enhances security monitoring and automation capabilities.
• Gaming Laboratories International (GLI)flagshipStrategic or Co-development Partner · 1 January 2016Parent company acquired Bulletproof in 2016, making it a global cybersecurity services provider and expanding into U.S. gaming and lottery markets. GLI is a world-leading gaming laboratory and testing certification organization.
• MicrosoftcoreTechnology or Integration · 1 January 2007Microsoft Solutions Partner with deep expertise in Microsoft 365, Azure, Sentinel, Defender, and Security Copilot. Multiple specializations and advanced specializations including Microsoft Threat Protection. Member of Microsoft Intelligent Security Association (MISA). Winner of 2021 Microsoft Global Security Partner of the Year.
• AWScoreTechnology or IntegrationAmazon Web Services partnership expanding coverage to include AWS customers, announced October 2024. AWS Partner Network member.
• Barrington ConsultingminorImplementation/ SI/ Consulting PartnerConsulting partner providing strategic advisory and implementation services for enterprise clients.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Binary Defense: Binary Defense is a managed detection and response provider offering 24x7 SOC, threat hunting, and security operations services to mid-market and enterprise customers — directly comparable to Bulletproof's MXDR and SOC services on customer profile and delivery model.
• Arctic Wolf: Arctic Wolf is a leading MDR/MSSP competing head-to-head with Bulletproof's Managed Security Elite MXDR offering. Both target mid-market and enterprise customers seeking 24x7 SOC, threat detection, and response, with similar subscription-based managed security models.
• eSentire: eSentire is a Canadian-headquartered MDR and managed security services provider with overlapping mid-market/enterprise customer focus and comparable 24x7 SOC, threat hunting, and incident response offerings — directly comparable to Bulletproof's MXDR and SOC services.
• Deepwatch: Deepwatch is a managed security services provider delivering 24x7 SOC-as-a-service, managed detection and response, and cloud security — overlapping with Bulletproof's MXDR, SOC, and Microsoft Security expertise in serving mid-market and enterprise customers.
• Expel: Expel is a transparent, tech-forward MDR provider offering 24x7 managed detection and response across cloud, endpoint, network, and identity — directly overlapping with Bulletproof's AI-Ready Managed Security Elite MXDR service in customer profile and delivery model.

Broad incumbents

• Trustwave: Trustwave provides managed security services, MDR, database security, and cybersecurity consulting globally — comparable as a broader incumbent offering overlapping managed detection/response and compliance services for regulated mid-market and enterprise customers.
• Optiv: Optiv is a large cybersecurity solutions integrator and managed security services provider serving enterprise and mid-market customers with end-to-end security consulting, integration, and managed services — overlapping broadly with Bulletproof's IT-and-security-full-stack positioning.
• Avanade: Avanade is a joint Accenture-Microsoft consultancy and managed services provider with deep Microsoft Security and Microsoft 365 capabilities — a comparable Microsoft-centric broad incumbent competing for similar enterprise digital transformation and security services engagements.
• Secureworks: Secureworks is a long-established global MDR and managed security services provider with broad portfolio across threat detection, response, and compliance — competing with Bulletproof at the larger enterprise end and providing a comparable reference point for MSSP scale economics.

Regional players

• Converge Technology Solutions: Converge is a North American-focused IT solutions and managed services provider with security, cloud, and infrastructure capabilities — a regional incumbent comparable to Bulletproof on Microsoft-centric infrastructure and security services delivery in the North American mid-market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@bulletproofsi
• Facebookfacebook.com/bulletproofsi
• LinkedInlinkedin.com/company/bulletproof-solutions
• Xx.com/bulletproof_it

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bulletproof Solutions