What Steri-Clean does

Steri-Clean, Inc. is a U.S.-based biohazard remediation company founded in 1995 by Cory Chalmers and headquartered in Hailey, Idaho. It provides specialized cleanup and decontamination services for crime scenes, trauma scenes (including suicide, decomposition, and unattended death), hoarding situations, meth labs and fentanyl-contaminated properties, infectious disease outbreaks, rodent infestations, homeless encampments, and government facilities. Service work is governed by OSHA and EPA protocols and verified through ATP (Adenosine Triphosphate) testing, with third-party validation required for Safe to Occupy certification on former drug lab properties. The company's technical surface includes a real-time Indoor Air Quality Management (IAQM) monitoring system using sensors that detect airborne pathogens across spaces up to 5,000 square feet, plus proprietary cigarette smoke removal and fingerprint dust cleanup methods.

Steri-Clean generates revenue through two primary streams: direct professional-services fees for one-time remediation jobs (priced per engagement based on scope, contamination level, and geography) and franchise fees plus ongoing royalties from its operator network (initial franchise fees of $40,000-$80,000 per territory, total franchise investment of $85,814-$262,651). The franchise system had grown to 65+ locations across 32 states by 2025, beginning in 2014. Customers span four primary segments: individual homeowners in crisis (the largest use case), property managers and landlords (multifamily, HUD/Section 8, student housing), government agencies (contracts with over 4 dozen cities for vehicle and building decontamination), and commercial accounts including hotels and Airbnb hosts. Distribution is primarily direct-to-consumer via a 24/7 phone helpline (1-888-577-7206) and online contact forms, supplemented by referral relationships with insurance carriers, law enforcement, and government procurement.

The company operates under two registered sub-brands - Hoarders.com® for hoarding remediation and Crime Scene Steri-Clean® for biohazard work - and maintains an ongoing partnership with A&E Networks as the featured cleanup partner on the 'Hoarders' TV series. Steri-Clean is privately held and founder-controlled, with no institutional investment, parent company, or public reporting disclosed in the source materials.

Name

Steri-Clean

Legal name

Steri-Clean, Inc.

Website

https://steri-clean.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

Steri-Clean is a U.S. biohazard remediation company providing crime scene, trauma, hoarding, meth lab, and infectious disease cleanup through 65+ franchise locations across 32 states, serving homeowners, property managers, government agencies, and commercial clients with OSHA/EPA-compliant processes and ATP-verified decontamination.

Ownership category

akta.pro rank

Product category

Biohazard Remediation Services

NAICS

Remediation Services (562910), Remediation Services (56291), Remediation and Other Waste Management Services (5629)

SIC

Sanitary Services (4950), Hazardous Waste Management (4955)

akta.pro primary industry

Disinfection, Biohazard & Trauma Scene Cleanup (IMAIADAM)

akta.pro secondary industries

Trauma/Crime Scene Cleanup (HSAEAHAK), Biohazard Cleanup (Blood/Body Fluids) (HSAEAHAE), Hoarding/Extreme Cleaning with Sanitization (HSAEAHAG), Post-Death/Unattended Death Cleanup (HSAEAHAL), Biohazard Spill Response & Decontamination Services (BPALAGAH)

Keywords

• Biohazard remediation services
• Crime scene cleanup
• Trauma scene cleaning
• Hoarding cleanup services
• Meth lab decontamination

Headquarters

HQ city

Hailey

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Biohazard Remediation Services: One-time service fees for crime scene cleanup, trauma scene remediation, hoarding cleanup, meth lab decontamination, and related services. Pricing varies by job scope, property size, and contamination level. Services provided to homeowners, businesses, government facilities, and property managers.
2. Franchise Fees and Royalties: Franchise initial fees range from $40,000-$80,000 per territory. Ongoing royalty payments from franchise owners. Initial investment range of $85,814-$262,651. Additional territories purchased at 50% discount.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Steri-Clean provides professional biohazard remediation and trauma scene cleanup services to homeowners, businesses, and government agencies. Core services include crime scene cleanup, blood and bodily fluid removal, decomposition and suicide cleanup, hoarding remediation, meth lab and fentanyl decontamination, rodent cleanup, odor removal, infection control/disinfection, and Indoor Air Quality Management. Services are delivered 24/7/365 by OSHA- and EPA-trained technicians using ATP verification testing, primarily through a 65+ location franchise network across 32 U.S. states.

Product overview

Steri-Clean offers a comprehensive suite of biohazard remediation and trauma scene cleanup services delivered through a network of corporate and franchise locations across the United States. The core offering centers on crime scene cleanup, biohazard removal, and related remediation services (blood cleanup, decomposition cleanup, suicide cleanup, hoarding cleanup, rodent cleanup, odor removal, meth lab/fentanyl cleanup, and specialized services like tear gas cleanup, fingerprint dust cleanup, and homeless encampment cleanup). The company operates under two main sub-brands: Hoarders.com (hoarding remediation division) and Crime Scene Steri-Clean (bio-hazard division). Add-on services include Indoor Air Quality Management (IAQM) for real-time air monitoring and Commercial Hotel Cleaning Services. The company also offers franchise opportunities for entrepreneurs. Services are available 24/7, 365 days a year, with technicians trained in OSHA- and EPA-compliant procedures using ATP testing for verification.

Differentiator

Problem solved

Functional benefit

Brands

• Hoarders.com: Nationally recognized hoarding remediation brand and division of Steri-Clean, Inc.
• Crime Scene Steri-Clean
• Cigarette Smoke Removal

Products and services

• Crime Scene Cleanup Professional crime scene cleanup and restoration services that remove biohazards, blood, bodily fluids, and other contaminants from residences and facilities while providing empathetic support to families during traumatic events.
• Biohazard Cleanup & Sterilization Services Removal and sterilization of bodily fluids and hazardous biological matter that may contain and spread harmful pathogens and contagions, performed under OSHA and EPA compliance standards for residential, commercial, and government customers.
• Blood Cleanup Professional removal of blood and bloodborne pathogens that can contain and spread harmful viruses and bacteria, handled with proper safety protocols and disposal per OSHA and EPA standards.
• Decomposition Cleanup Safe removal and decontamination of sites affected by decomposing bodies, addressing hazardous environments created by unattended deaths.
• Suicide Cleanup Compassionate and discreet trauma scene cleanup following suicide incidents, with professional decontamination and restoration services for families.
• Hoarding Cleanup Compassionate and skilled cleanup of hoarding situations, restoring homes to safe, healthy living spaces while working sensitively with clients.
• Infection Control / Disinfection High-level disinfection and infection control services for homes and businesses, minimizing the spread of infectious bacteria and viruses including COVID-19.
• Indoor Air Quality Management (IAQM) Real-time indoor air quality monitoring using sensors that detect airborne dangers and pathogens, measuring contaminants as small as 0.01 microns, covering spaces up to 5,000 square feet per device.
• Rodent Cleanup Professional decontamination and removal of rodent droppings, nesting materials, and biohazardous contamination left by rodent infestations, including Hantavirus remediation.
• Odor Removal Elimination of persistent odors at the molecular level using specialized equipment and processes, targeting odor-causing bacteria and airborne contaminants.
• Meth Lab and Fentanyl Cleanup

Quantifiable outcome

• ATP testing confirms acceptable decontamination levels before declaring a scene safe
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• A&E NetworkscoreStrategic or Co-development PartnerCory Chalmers serves as a regular expert on A&E's 'Hoarders' TV series, with Steri-Clean crews featured on almost every episode as the heavy lifting cleanup team. The show explores hoarding situations and provides Steri-Clean with national brand visibility and credibility as the premier cleanup partner for the show.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Stericycle: Large publicly traded regulated waste management company. Comparable in handling/disposal of biohazardous materials, though Stericycle focuses on waste collection rather than on-site remediation.
• PuroClean: National franchise brand in property damage restoration (water, fire, mold) with a 'biohazard' service line. Comparable franchise model and 24/7 emergency response, but broader scope dilutes specialization versus Steri-Clean.
• ServPro: Largest US franchise in property restoration, offering biohazard cleanup among many other services. Comparable franchise footprint and emergency-response model, though Steri-Clean is far more specialized.
• ServiceMaster Restore: Established national restoration brand with biohazard/decontamination services as part of a wider portfolio. Comparable channel reach into insurance and property management but a much broader and less specialized offering.

Direct peers

• Bio-One Inc. Direct franchise competitor offering crime scene, hoarding, and biohazard remediation with a national franchise footprint. Comparable service mix, franchise economics, and target customer segments to Steri-Clean.
• Aftermath Services: One of the largest direct competitors in crime scene, biohazard, and trauma cleanup, with national coverage of 40+ locations. Closely comparable offering, customer base (homeowners, HOAs, government), and franchise-style geographic model.
• 911 Biohazard: Regional crime scene and biohazard cleanup operator serving multiple US markets with comparable service lines (crime scene, hoarding, meth lab). Most directly comparable on services offered.

Emerging players

• AdvoClean Technologies: Smaller regional crime scene and biohazard cleanup operator. Overlapping services and customer base but limited geographic reach relative to Steri-Clean's franchise network.
• Eco Bear Biohazard Cleaning: Regional biohazard and crime scene cleanup competitor with comparable core offerings (crime scene, hoarding, meth lab). Smaller footprint but directly comparable on services and target customers.

Regional players

• Insurance Restoration Specialists (IRS): Multi-state crime scene and biohazard cleanup operator primarily serving the Southeast US. Comparable service line and franchise-style operations, but geographically narrower than Steri-Clean.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SteriInc
• YouTubeyoutube.com/channel/UC09rN09DuMH8P3Dq7zQj9-w
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/steri-clean-inc
• Instagraminstagram.com/stericlean

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Steri-Clean