What Pet Butler does

Pet Butler LLC operates a mobile pet services franchise system founded in 1988 and headquartered in Plainfield, Illinois. The company serves residential pet owners, commercial property managers (apartments, condominiums, HOAs, parks), and working pet parents with a portfolio of service lines: subscription-based residential pet waste removal (weekly, bi-weekly, or one-time), commercial pet waste management and station installation, pet sitting and dog walking, pet shuttle transport, and a seasonal yard odor eliminator add-on. The service is delivered on-site by franchisee-operated mobile crews, with no retail storefronts required at startup.

The technology stack consists of proprietary routing and scheduling software for fleet optimization, an integrated consumer-facing booking platform (the relaunched PetButler.com launched August 1, 2024), and a centralized national contact center handling inbound/outbound calls, scheduling, billing, and customer service across all franchise territories. The system supports multi-territory franchise ownership with territories sized up to 60,000 qualified households, and offers both owner-operator and semi-absentee ownership models.

Pet Butler's business model is franchise-licensed with recurring revenue unit economics: franchisees pay a one-time $46,000 initial franchise fee plus $96,325-$121,486 total initial investment, and generate ongoing revenue through subscription contracts. The franchisor captures franchise fees, ongoing royalties, and technology/marketing fund contributions. Discovery-to-onboarding sales cycle is 30-60 days. Marketing combines corporate-led SEO/SEM and brand assets with franchisee-executed local community engagement. The system operates 100+ territories across 28 states with 40+ franchise owners. Pet Butler has been a subsidiary of SpringGreen Enterprises (a diversified franchise conglomerate also operating SpringGreen lawn care and SGE Marketing Services) since 2017.

Name

Pet Butler

Legal name

Pet Butler LLC

Website

https://petbutlerfranchise.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

101–250 employees

Short description

Pet Butler LLC is a mobile pet services franchise operating 100+ territories across 28 U.S. states, providing subscription-based pet waste removal, commercial waste management, pet sitting, dog walking, and pet shuttle services to residential homeowners, commercial property managers, and working pet parents.

Ownership category

akta.pro rank

Product category

Pet Care Services

NAICS

Pet Care (except Veterinary) Services (81291), Pet Care (except Veterinary) Services (812910)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Pet Errands & Pet Care Coordination (HSACAIAJ)

akta.pro secondary industry

Pet Services (Grooming, Training, Daycare) (CRALAIAJ)

Keywords

• Pet waste removal
• Pet care services
• Pet franchise opportunities
• Dog walking services
• Commercial pet waste management

Headquarters

HQ city

Plainfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Recurring Residential Pet Waste Removal: Subscription-based weekly, bi-weekly, or one-time pet waste removal service generating predictable recurring revenue through route density. Foundation of the business model providing reliable cash flow.
2. Commercial Pet Waste Management: B2B contracts with apartments, condominiums, parks, and commercial properties for pet waste removal and pet waste station management. Provides guaranteed route stops and predictable monthly contracts.
3. Pet Care Services: Pet sitting and dog walking services providing cross-selling opportunities and additional revenue per customer. Professional pet care specialists deliver services.
4. Pet Shuttle Service: Transportation service for dogs to and from various facilities, acting as premium value-added revenue stream executed by staff.
5. Yard Odor Eliminator Service: Seasonal add-on service applying yard deodorizer to eliminate deep pet odors, boosting average ticket size and profitability of core residential routes.

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

Pet Butler operates a franchise system delivering subscription-based residential pet waste removal, commercial pet waste management for properties, professional pet sitting and dog walking, pet shuttle transport, commercial pet waste station installation and service, and yard odor elimination. Services are executed by 40+ franchise owners across more than 100 territories in 28 U.S. states, with centralized support including a national contact center, consumer booking website, and marketing systems.

Product overview

Pet Butler is a mobile pet franchise system offering multiple pet care services including residential and commercial pet waste removal, pet sitting, dog walking, pet shuttle transport, and commercial pet waste station management. The core offering consists of six service lines: Dog Poop Scooping Service (residential waste removal), Pet Care Services (sitting/walking), Commercial Scooping Service (B2B commercial properties), Pet Shuttle Service (pet transport), Commercial Pet Waste Stations (station sales/installation), and Yard Odor Eliminator (seasonal add-on). The franchise operates on a recurring revenue model and provides franchisees with a national contact center, marketing support, and operational systems. Founded in 1988, the company began franchising in 2005 and was acquired by Spring-Green Enterprises in 2017.

Differentiator

Problem solved

Functional benefit

Products and services

• Dog Poop Scooping Service Subscription-based residential pet waste removal service offered weekly, bi-weekly, or one-time. The franchisee's local service team executes a high-frequency, subscription-based waste removal route, building reliable route density and recurring revenue for the fleet. Targeted at dog-owning homeowners.
• Pet Care Services Professional pet sitting and dog walking delivered by a team of pet care specialists. Acts as a cross-selling opportunity that enhances the value of core customer relationships and drives additional revenue per existing customer.
• Commercial Scooping Service Pet waste disposal service for large commercial properties including apartments, condominiums, and parks. Secures guaranteed route stops and predictable monthly contracts for the franchisee's fleet.
• Pet Shuttle Service Professional transport service for dogs to and from various facilities, executed by the franchisee's staff. Increases brand presence in commercial pet centers and acts as a premium value-added revenue stream.
• Commercial Pet Waste Stations Sale, installation, and service of top-quality commercial pet waste stations for large properties. Serves as an essential contract driver securing commercial waste management programs for apartment, condominium, and park clients.
• Yard Odor Eliminator and Deodorizer High-margin seasonal application service that eliminates deep pet odors from yards, executed by franchisee staff. Powerful add-on that significantly boosts average ticket size and overall profitability of core residential routes.

Quantifiable outcome

• $16.5 million system-wide annual revenue
• +2 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Elgin Boys and Girls ClubminorOthers · 20 August 2024Charitable partner during Pet Butler's National Training Conference at Q Center in St. Charles, IL. Franchisees participated in stuffing backpacks with school supplies for Club's young members.
• American Pet Products Association (APPA)minorOthers · 1 August 2024Industry association whose survey data is cited frequently by Pet Butler to support market size claims (85 million U.S. families own pets, $147 billion pet industry). Used for industry benchmarking and market opportunity communication.
• Spring-Green EnterprisescoreStrategic or Co-development Partner · 1 January 2017Parent company of Pet Butler since 2017 acquisition. Spring-Green Enterprises also owns SpringGreen and SGE Marketing Services. Angela Meyers became first female Brand President within Spring-Green Enterprises in April 2026.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Camp Bow Wow: Camp Bow Wow is a large, established pet care franchise focused on dog daycare, boarding, and grooming. While not a direct scoop-and-dump competitor, it serves the same broad pet-services franchise market and competes for franchisee capital.
• Bark Busters: Bark Busters is an established global home dog training franchise. Operates in adjacent pet services with a recurring in-home service model comparable to Pet Butler's subscription motion.

Direct peers

• DoodyCalls: DoodyCalls is a direct competitor operating a pet waste removal franchise with residential and commercial services across the U.S. Same core offering, similar subscription model, and overlapping target customer.
• Poop 911: Poop 911 is a franchise system offering residential and commercial pet waste removal services with subscription pricing. Direct overlap in service category, customer profile, and franchise GTM.
• Pooper Scooper Solutions: Independent-style pet waste removal franchise/operator network competing directly with Pet Butler in the residential scoop-and-dump category.
• Scoop Troop: Scoop Troop is a regional pet waste removal franchise operating in multiple U.S. states. Directly comparable service line and recurring-revenue model.
• The Dog Poo Crew: Regional pet waste removal franchise offering subscription scooping services. Comparable business model and customer base to Pet Butler's core offering.

Emerging players

• Rover: Rover is a digital marketplace for pet sitting and dog walking. Competes with Pet Butler's pet care services extension through an app-driven, capital-rich model targeting the same end customers.
• Woofie's: Woofie's is an emerging mobile pet services franchise offering dog walking, pet sitting, and mobile grooming. Overlaps with Pet Butler's pet sitting/dog walking adjacency and competes for the same lifestyle franchisee demographic.

Others

• SpringGreen Lawn Care: SpringGreen Lawn Care is a sister brand under Pet Butler's parent company SpringGreen Enterprises. Provides operational and franchise infrastructure synergies, though it serves a different end customer (lawn care vs. pet services).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/PetButler
• Facebookfacebook.com/PBFranchise
• LinkedInlinkedin.com/company/petbutler
• Instagraminstagram.com/petbutler

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pet Butler