CareTech Solutions
CareTech Solutions provides information technology and end-user interface services to U.S. hospitals and health systems, operating from Troy, Michigan since 1998 with a workforce of 1,001–5,000 employees.
- Company typePrivate
- Founded1998
- HeadquartersTroy, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
CareTech Solutions firmographics
Firmographics- Name
- CareTech Solutions
- Legal name
- HTC Global Services
- Website
- https://caretech.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- CareTech Solutions provides information technology and end-user interface services to U.S. hospitals and health systems, operating from Troy, Michigan since 1998 with a workforce of 1,001–5,000 employees.
- Ownership category
- akta.pro rank
CareTech Solutions industry classification
Industry- Product category
- Enterprise IT Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Digital & Technology Transformation Consulting (BPAHACAH)
Keywords
Where CareTech Solutions is headquartered
LocationHeadquarters
- HQ city
- Troy
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
CareTech Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- IT Services and Consulting: Professional services including digital transformation, application development, cloud services, and managed services. Revenue generated through project-based engagements, managed services contracts, and consulting engagements with enterprise clients.
- Platform and IP Solutions: Proprietary platforms and products including MAiGE, ServiceFocus ITSM, and industry-specific solutions licensed to enterprise customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise pricing based on project scope |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
CareTech Solutions product offering
Product offeringCore offering
CareTech Solutions provides end-to-end IT services and digital transformation consulting for enterprise clients, supported by a portfolio of proprietary AI, ITSM, healthcare analytics, cloud automation, and industry-specific platforms.
Product overview
CareTech Solutions operates as a next-generation digital and IT services partner offering a portfolio of proprietary IP solutions and professional services. The core platform is HTC MAiGE, an enterprise AI platform supporting GenAI, intelligent automation, and ethical AI capabilities. Supporting this are vertical-specific platforms including HDAP (healthcare analytics), ServiceFocus ITSM (IT service management), iDoc (intelligent document processing), CHAMP (cloud hyper-automation), and domain-specific solutions for insurance testing (InsurQA), grants management (EGrAMS), trade compliance (TRRACS), justice case management (CMP NextGen), and digital front door healthcare (DFD). The company also delivers services across Data & AI (HTCNXT), Digital Services, Cloud & Infrastructure, Application Development & Maintenance, Enterprise Software (SAP, Oracle, Guidewire, Duck Creek), Business Process Services, and Salesforce consulting.
Differentiator
Problem solved
Functional benefit
Brands
- HTC MAiGE: Modular, enterprise-ready AI platform built to accelerate innovation, covering GenAI, intelligent automation, and ethical AI capabilities.
- ServiceFocus ITSM
- iDoc Product Line (IDP)
- HDAP
- CHAMP
- HTCNXT
Products and services
- HTC MAiGE (Data & AI Platform) Modular, enterprise-ready AI platform covering GenAI, intelligent automation, and ethical AI capabilities for enterprise transformation.
- ServiceFocus ITSM AI-powered IT service management platform that automates workflows and reduces response times across IT, HR, and other functions.
- iDoc Product Line (IDP) Healthcare data archival solution with intelligent document processing capabilities, centralizing patient and financial data from retired systems into a secure repository.
- HDAP - Healthcare Data Analytics Platform Cloud-native, modular analytics platform unifying siloed healthcare data, delivering real-time insights for value-based care.
- CHAMP - Cloud Hyper Automation Platform Vendor-agnostic automation platform for provisioning across hybrid and multi-cloud environments, integrating with ITSM tools.
- EGrAMS - Electronic Grants Administration and Management System Electronic grants administration and management system for public sector organizations with AI-powered case and grants management.
- TRRACS - Trade Regulatory Reporting and Compliance System Trade regulatory reporting and compliance system for digital trade compliance solutions.
- HTC CMS - Content Management System Content management system for enterprise digital experience and content operations.
- CMP NextGen - Intelligent Justice Case Management AI-powered justice case management platform for public sector legal and court operations.
- DFD - Digital Front Door Platform Digital front door platform for patient-facing healthcare digital experiences and engagement.
- UCDP - Unified Cloud Data Platform Unified cloud data platform for enterprise data integration and management.
- InsurQA - Guidewire Test Suite Automated testing suite specifically designed for Guidewire insurance platforms.
- APS on the Cloud Cloud-hosted application processing services for enterprise operations.
- YANTRA & Botman Robotic process automation and chatbot platform for enterprise automation.
Quantifiable outcome
- 3.7 billion record digitizations achieved for a global genealogy leader
- +2 more outcomes
Companies that use CareTech Solutions
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles1 record
CareTech Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability11 records
Feature5 records
CareTech Solutions partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and strategic.
- AWS (Amazon Web Services)coreCloud infrastructure partner providing AWS cloud services for enterprise digital transformation and migration projects
- MicrosoftcoreTechnology partner for Microsoft ecosystem including Azure cloud, Dynamics CRM, and enterprise solutions integration
- OraclecoreOracle partner providing database, cloud infrastructure, and enterprise software implementation services
- SalesforcecoreSalesforce partner offering Service Cloud, Sales Cloud, Data Cloud, Experience Cloud, and Agentforce implementation services
- SAPcoreSAP services partner for enterprise ERP implementation and modernization projects
- IBMstrategicTechnology partnership for IBM enterprise solutions and infrastructure services
- Google Cloud PlatformcoreCloud infrastructure partner for Google Cloud services enabling enterprise transformation
- ServiceNowcoreIT service management partner providing ServiceNow platform implementation and integration services
- Automation AnywherestrategicRPA partner providing intelligent automation solutions using Automation Anywhere platform
- AdobestrategicDigital experience partner for Adobe marketing and experience cloud solutions implementation
- GuidewirecoreInsurance platform specialist with ClaimCenter Specialization and Cloud Ready Specialization for North America
Scale indicators4 records
Recent moves1 record
Expansion highlights2 records
CareTech Solutions competitors and assessment
Company assessmentBroad incumbents
- Cognizant: Large, diversified IT services firm with a dedicated healthcare provider practice serving payers, providers, and life sciences. Materially comparable to CareTech as a healthcare-focused IT services competitor with greater scale.
- Optum (UnitedHealth Group): Health services and care delivery arm of UnitedHealth Group with substantial healthcare IT, analytics, and digital transformation capabilities for provider clients. Comparable as a scaled healthcare-IT buyer/partner overlapping CareTech's end-user services space.
- Accenture: Global consulting and IT services firm with one of the largest healthcare practices serving providers and payers. Comparable to CareTech as a high-end IT services vendor for hospital systems with broader capability breadth.
- Tata Consultancy Services (TCS): Global IT services and consulting provider with strong provider/payer healthcare vertical. Comparable to CareTech in targeting hospital IT transformation, application services, and digital experience.
- Leidos: Large systems integrator with a dedicated Health Group providing IT services to federal and commercial health clients. Comparable to CareTech in delivering IT transformation services within the healthcare vertical.
- HCL Technologies: Global IT services firm with established healthcare and life sciences practice serving provider and payer clients. Comparable to CareTech for IT transformation, digital engineering, and managed services delivery.
Direct peers
- Nordic Consulting: Specialized healthcare IT consulting firm focused on EHR and clinical application services for hospitals and health systems. Closely aligned with CareTech's provider-focused, end-user IT services model.
- Pivot Point Consulting: Healthcare IT consulting firm specializing in advisory, implementation, and managed services for hospitals and health systems. Functionally overlaps CareTech's provider IT services portfolio with comparable client base.
Market position
Strengths3 records
Weaknesses3 records
Competitive moat3 records
Key risks4 records
Key highlights4 records
Customer concentration
CareTech Solutions social profiles
Digital presenceCareTech Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
CareTech Solutions leadership team
Management profileNumber of profiles
CareTech Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CareTech Solutions M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CareTech Solutions
What does CareTech Solutions do?
CareTech Solutions provides end-to-end IT services and digital transformation consulting for enterprise clients, supported by a portfolio of proprietary AI, ITSM, healthcare analytics, cloud automation, and industry-specific platforms.
Is CareTech Solutions a public or private company?
CareTech Solutions is a private company. It is classified as unknown and is currently operating.
When was CareTech Solutions founded?
CareTech Solutions was founded in 1998. It employs 1,001 to 5,000 people.
Where is CareTech Solutions based?
CareTech Solutions is headquartered in Troy, United States, in the North America region.
How does CareTech Solutions make money?
Two revenue lines are on record. IT Services and Consulting is the primary driver. The others are platform and IP Solutions.
Who are CareTech Solutions's main competitors?
Broad incumbents on record are Cognizant, Optum (UnitedHealth Group), Accenture, Tata Consultancy Services (TCS), Leidos and HCL Technologies. Direct peers are Nordic Consulting and Pivot Point Consulting.
Does CareTech Solutions have an API?
No public API is recorded for CareTech Solutions.
What industry is CareTech Solutions in?
CareTech Solutions's product category is Enterprise IT Services. Its primary akta.pro industry code is BPAHACAH, Digital & Technology Transformation Consulting. Its NAICS code is 54151 and its SIC code is 7373.