National Council on Problem Gambling

What National Council on Problem Gambling does

The National Council on Problem Gambling (NCPG) is a 501(c)-style nonprofit organization founded in 1972 and headquartered in Washington, D.C., that operates as the sole national advocate in the United States for minimizing gambling-related harm. Its core service is the National Problem Gambling Helpline (1-800-MY-RESET), a free, confidential 24/7/365 resource accessible via call, text, and chat, with contact-center routing that covers all 50 states and U.S. territories and Language Line Solutions enabling translation in 240+ languages. The technology stack also includes two validated self-assessment tools (NODS-SA for adults and EAGS-4 for emerging adults aged 18-24), a national gambling counselor directory maintained with the International Gambling Counselor Certification Board, a treatment facility directory, peer support referrals, and a Helpline Analytics Dashboard providing demographic, outcome, and trend data.

NCPG's business model is nonprofit-funded through individual and organizational membership tiers (Bronze, Silver, Gold, Platinum), corporate sponsorships from gambling operators and financial services firms, individual donations, and competitive Agility Grants. Platinum-level members include MGM Resorts International, DraftKings, FanDuel, and Kalshi — the latter committing $2 million over two years as the inaugural member of NCPG's Financial Services & Trading Subcategory. The organization explicitly receives no federal or dedicated state-level funding. Beyond direct services, NCPG operates industry-side programs including the Internet Compliance Assessment Program (ICAP), Internet Responsible Gambling Standards, the Responsible Gambling Framework Certification Program, advocacy campaigns (POINTS Act, GAP Act, GRIT Act), public awareness initiatives (Problem Gambling Awareness Month, Gift Responsibly), the annual National Conference, and the NGAGE National Gambling Survey.

Name

National Council on Problem Gambling

Legal name

National Council on Problem Gambling

Website

https://ncpgambling.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

11–50 employees

Short description

The National Council on Problem Gambling is a Washington, D.C.-based nonprofit founded in 1972 that operates the only nationwide 24/7 problem gambling helpline across all 50 states and U.S. territories, serving individuals, families, gambling industry members, and state affiliates with free support, treatment referrals, and advocacy.

Ownership category

akta.pro rank

Product category

Problem Gambling Support Services

NAICS

Gambling Industries (7132), Other Gambling Industries (713290)

SIC

Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Responsible Gambling (RG) Compliance & Player Protection (MPAEAOAE)

akta.pro secondary industries

Responsible Gambling & Player Protection Solutions (MPAEACAJ), iCasino Compliance, KYC/AML & Responsible Gaming Services (MPAEABAN), iGaming Platform Providers (Turnkey/Casino & Sportsbook Platforms) (MPAEAKAA)

Keywords

• Problem gambling support
• Gambling addiction helpline
• Responsible gambling advocacy
• Gambling treatment referrals
• Nonprofit health advocacy

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Membership Dues and Contributions: NCPG operates as a nonprofit organization that receives no federal or dedicated state-level funding. The organization relies on funding from members and donors, including individual memberships, organizational memberships at various tiers (Bronze, Silver, Gold, Platinum), and Leadership Circle contributions.
2. Corporate Sponsorships: Corporate members from the gambling industry and financial services sector pay membership fees. Notable $2 million two-year investment from Kalshi for Financial Trader Health and Safety Initiative. Platinum members include MGM Resorts International, DraftKings, and FanDuel.
3. Donations and Grants: Individual donations, Agility Grants for community organizations, and support from foundations to advance problem gambling prevention, education, and treatment programs.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

The National Council on Problem Gambling (NCPG) operates the National Problem Gambling Helpline (1-800-MY-RESET) — a free, confidential 24/7/365 service reachable by call, text, and chat that routes individuals across all 50 U.S. states and territories to local problem gambling resources. It complements the helpline with validated self-assessment tools (NODS-SA for adults, EAGS-4 for youth/young adults), a certified counselor directory, treatment facility directory, and peer-support referrals, alongside responsible gambling programs (ICAP, Internet Responsible Gambling Standards, Responsible Gambling Framework Certification) for gambling operators.

Product overview

The National Council on Problem Gambling offers a portfolio of interconnected products and services centered on problem gambling prevention, treatment, and awareness. The core offering is the National Problem Gambling Helpline (1-800-MY-RESET) providing 24/7 call, text, and chat support, complemented by self-assessment tools (NODS-SA and EAGS-4), a counselor directory, treatment facility directory, and peer support resources. The organization also operates advocacy initiatives including the POINTS Act, GAP Act, and GRIT Act campaigns. Responsible gambling programs include the Internet Compliance Assessment Program (ICAP), Internet Responsible Gambling Standards, and the Financial Trader Health and Safety Initiative. Additional offerings include Agility Grants for community organizations, the annual National Conference, NGAGE National Gambling Survey, the Helpline Analytics Dashboard, and various public awareness toolkits. The portfolio spans direct client services (helpline, assessments, treatment referrals) and organizational support services (training, grants, advocacy, certification programs).

Differentiator

Problem solved

Functional benefit

Products and services

• National Problem Gambling Helpline (1-800-MY-RESET) Free, confidential 24/7/365 helpline accessible via call, text, and chat that connects individuals seeking assistance with gambling problems to local resources across all 50 U.S. states and territories, with Language Line Solutions support in 240+ languages.
• Problem Gambling Self-Assessment Tools (NODS-SA and EAGS-4) Validated self-assessment quizzes including NODS-SA (10-question NORC Diagnostic Screen for Gambling Problems for adults) and EAGS-4 (4-item Emerging Adult Gambling Screen for ages 18-24) that help individuals determine if they should modify or seek help for gambling behavior.
• Gambling Counselor Directory Directory of certified gambling counselors who specialize in treating gambling addiction, provided in partnership with the International Gambling Counselor Certification Board.
• Gambling Treatment Facilities Directory Directory listing treatment centers for gambling addiction including residential, intensive outpatient, and partial hospitalization programs across multiple states (e.g., Algamus, CORE, Prescott House, Project Turnabout, Right Choice Recovery, Victory Bay, Water Gap Wellness, Williamsville Wellness).
• Peer Support Resources Resources connecting individuals to peer support groups including Gamblers Anonymous, Gam-Anon, SMART Recovery, Gamtalk, and Debtors Anonymous.
• Help by State Directory Interactive state-by-state map and directory connecting individuals to local problem gambling resources and state-affiliated councils across all 50 states and U.S. territories.
• Internet Compliance Assessment Program (ICAP) Assessment program evaluating internet gambling operators' compliance with responsible gambling standards.
• Internet Responsible Gambling Standards Standards and guidelines for responsible gambling practices applicable to internet-based gambling platforms.
• Responsible Gambling Framework Certification Program Certification program for gambling operators demonstrating commitment to responsible gambling practices.
• Financial Trader Health and Safety Initiative Strategic initiative focused on expanding education and awareness of responsible trading across financial markets including equities, options, cryptocurrencies, and prediction markets.
• Agility Grants Grant program funding community organizations advancing problem gambling prevention projects through competitive funding cycles.
• National Conference on Problem Gambling Annual conference bringing together problem gambling professionals, researchers, and advocates for education and networking (July 22-24, 2026 in Nashville, TN).
• NGAGE National Gambling Survey National survey initiative gathering data on gambling behaviors and problem gambling trends across the United States.
• Helpline Analytics Dashboard Data dashboard providing access to helpline statistics including call volume, demographics, outcome tracking, and trend analysis.
• Gift Responsibly / Too Young to Bet Campaign Public awareness campaign organized with NCPG and NASPL to promote responsible gambling awareness and prevent youth gambling, particularly during holiday seasons.

Quantifiable outcome

• 24/7 helpline coverage across all 50 states and U.S. territories
• +2 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• KalshicoreGTM or Marketing Partner · 18 May 2026Prediction market Kalshi announced a $2 million two-year investment to NCPG to support the new Financial Trader Health and Safety Initiative. Kalshi became the first member in NCPG's new Financial Services & Trading Subcategory membership, joining as a Platinum-level member. The initiative aims to expand education and awareness of responsible trading across financial markets including equities, options, cryptocurrencies, and prediction markets.
• MGM Resorts InternationalcoreGTM or Marketing PartnerMajor casino and hospitality company operating as a Platinum-level organizational member of NCPG, supporting responsible gambling initiatives and programs.
• DraftKingscoreGTM or Marketing PartnerLeading sports betting and daily fantasy sports platform operating as a Platinum-level organizational member of NCPG.
• FanDuelcoreGTM or Marketing PartnerLeading sports betting and gaming platform operating as a Platinum-level organizational member of NCPG.
• North American Association of State and Provincial Lotteries (NASPL)coreStrategic or Co-development PartnerNCPG collaborates with NASPL on the annual Gift Responsibly campaign to promote responsible gambling awareness and prevent youth gambling during the holiday season.
• State Problem Gambling CouncilscoreStrategic or Co-development PartnerNetwork of 35+ state affiliate organizations that collaborate with NCPG on advocacy, awareness campaigns, treatment resources, and local support services across the United States.
• International Center for Responsible GamingminorStrategic or Co-development PartnerResearch organization receiving funding ($450,000 over 3 years from MGM Resorts/BetMGM) for research on sports wagering and player behavior.

Scale indicators13 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Responsible Gambling Council: Canadian independent nonprofit dedicated to reducing gambling harm through prevention, research, and standards. Operates a near-identical model to NCPG (helpline-adjacent services, RG certification, operator accreditation), making it the most directly comparable international peer.
• International Center for Responsible Gaming: U.S.-based nonprofit that funds peer-reviewed research on gambling disorder and responsible gambling. Closest peer in mission (research and evidence-building for problem gambling) and overlaps with NCPG on industry-funded grants (e.g., MGM/BetMGM funding).
• GamCare (UK): UK provider of information, advice, and support for anyone affected by problem gambling, operating the National Gambling Helpline. Comparable to NCPG in helpline-centric service delivery, treatment referral network, and public-awareness campaigns.
• GambleAware: UK independent charity commissioning research, education, and treatment services for gambling harm. Directly comparable as a national gambling-harm advocacy and funding body, although GambleAware is more of a commissioning/funding entity than a helpline operator.
• Gamblers Anonymous: International fellowship of men and women who share experience, strength, and hope to solve their gambling problems. Listed as one of NCPG's peer support referral partners and provides parallel (non-clinical) recovery services to the same end-user population.

Regional players

• Massachusetts Council on Compulsive Gambling: State-affiliated problem gambling council providing helpline, prevention, and training in Massachusetts. Comparable to a state-level affiliate of NCPG's network.
• California Council on Problem Gambling: State-level affiliate of NCPG operating California's 24/7 helpline, public awareness, and treatment referral services. Directly comparable service offering to NCPG but constrained to a single state.
• Maryland Center of Excellence on Problem Gambling: State-level responsible gambling center providing helpline, treatment, and prevention services in Maryland. Operates as a peer/state-affiliate to NCPG within its state.

Broad incumbents

• American Gaming Association: National trade association representing the U.S. casino, sports betting, and online gaming industry. Overlaps with NCPG on responsible gambling policy and operator codes of conduct, but AGA represents operator interests whereas NCPG represents public-health interests.

Emerging players

• Kindbridge Behavioral Health: Private telehealth provider specializing in gambling disorder treatment, counseling, and clinical research. An emerging commercial alternative to NCPG's referral network that competes for the same patient population.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NCPGambling
• Facebookfacebook.com/NCPGambling.org
• LinkedInlinkedin.com/company/ncpg-usa
• Instagraminstagram.com/nationalproblemgambling

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

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Frequently asked questions about National Council on Problem Gambling