What CXtec does

CXtec Inc. is a privately held, Syracuse, New York-based IT hardware lifecycle management company founded around 1978-1980 that has grown into North America's largest secondary-market network hardware supplier over 45+ years of operation. The company's core product is the equal2new® brand of pre-owned and refurbished networking, server, storage, and voice equipment sourced from major OEMs including Cisco, Dell, HPE, Juniper, NetApp, and Avaya, processed through a proprietary 5-step certification pipeline at a 70,000+ square-foot Technology Certification and Distribution Center (TCDC) that yields a 99.51% out-of-box reliability rating. All equal2new hardware carries an industry-only lifetime warranty with advance replacement, and the company sells this equipment at 40-90% discounts versus OEM list pricing.

CXtec monetizes through five interrelated streams: (1) pre-owned hardware resale under equal2new, (2) aftermarket hardware maintenance under the RapidCare® brand with customizable SLAs at up to 60% savings versus OEM support, (3) IT Asset Disposition (ITAD) and end-of-life services through the Atlantix Global division, (4) structured cabling and data-center physical-layer products under CABLExpress®, and (5) professional services for staging, configuration, installation, and asset recovery. The company sells through a combination of dedicated enterprise account managers, a web-based quote-request funnel, and its own e-commerce storefront at store.cxtec.com, with pricing always quote-based rather than publicly listed.

The customer base is anchored in large enterprises, with the company explicitly citing 89 Fortune 100 customers across healthcare, manufacturing, transportation, education, and other verticals. Sustainability is a central pillar of the positioning, with certifications including R2v3, ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and Ecovadis, alongside claimed environmental impact metrics (23.4M lbs of prevented carbon emissions, 4.8M+ refurbished units, 16.8M+ lbs of landfill waste avoided). Revenue is not publicly disclosed; the company is privately held with no recorded external funding rounds, no parent company, and operates from facilities in Syracuse, Norcross (GA), and Goodyear (AZ).

Name

CXtec

Legal name

CXtec Inc.

Website

https://cxtec.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

CXtec is a privately held, Syracuse-based IT hardware lifecycle company that refurbishes and resells pre-owned networking, server, storage, and voice equipment under the equal2new® brand, backed by a lifetime warranty and serving 89 Fortune 100 enterprises across North America.

Ownership category

akta.pro rank

Product category

Refurbished IT Hardware & Infrastructure Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045), Wholesale-Electronic Parts & Equipment, Nec (5065)

akta.pro primary industry

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

akta.pro secondary industries

IT Asset Disposition (ITAD) & Secure Data Erasure (BPAEAOAK), Lease, Warranty & Maintenance Management Services (BPAEAOAL), IT Asset Disposition (ITAD) Services (Data-Bearing Asset Handling) (BPALAIAA)

Keywords

• Refurbished network hardware
• IT asset disposition
• Aftermarket hardware maintenance
• Structured cabling solutions
• IT lifecycle management

Headquarters

HQ city

Syracuse

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Pre-owned Hardware Sales: CXtec generates primary revenue through the sale of refurbished network equipment, servers, storage, and voice equipment under the equal2new brand. Customers save 40-90% compared to manufacturer list prices. This includes switches, routers, storage systems, IP phones, and wireless access points from major brands like Cisco, Dell, HPE, Juniper, NetApp, and Avaya.
2. RapidCare Maintenance Services: Third-party maintenance services providing hardware support for EOL/EOSL equipment with customizable SLAs (8x5xNBD, 24x7xNBD, 24x7x4). Offers up to 60% cost reduction compared to OEM maintenance plans with manufacturer-certified engineers.
3. IT Asset Disposition (ITAD): Responsible disposal and recycling of IT equipment with secure data destruction, environmental compliance, and value recovery services through Atlantix Global division.
4. Professional Services: Includes lifecycle management, staging and configuration, installation, and asset recovery solutions. Helps customers with decommissioning, value recovery, and environmental change management.
5. CABLExpress Cabling Solutions: Structured cabling solutions and data center infrastructure products including fiber trunks, copper cables, enclosures, cabinets, and design assistance for 10/40/100 gigabit migrations.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

CXtec refurbishes, certifies, and sells pre-owned enterprise IT hardware (network switches, routers, servers, storage, IP phones, wireless access points) from major OEMs under its equal2new® brand at 40-90% savings versus manufacturer list prices, backed by a lifetime warranty. It also delivers aftermarket maintenance (RapidCare®), IT asset disposition/recycling (ITAD), structured cabling (CABLExpress®), asset recovery (ReClaim IT/Atlantix Global), and professional services covering staging, configuration, installation, and lifecycle management.

Product overview

CXtec operates as an IT hardware lifecycle management company with a portfolio of brands and services. The core offering is the equal2new® pre-owned hardware brand providing refurbished network equipment (switches, routers, servers, storage, voice) at 40-90% cost savings with lifetime warranty. Supporting services include RapidCare® (aftermarket maintenance with customizable SLAs), ITAD (asset disposition), CABLExpress® (structured cabling), Atlantix Global (hardware asset management), ReClaim IT (asset recovery), and Professional Services (installation, staging, configuration). The company serves as North America's largest secondary market network hardware supplier with operations spanning refurbishment, sourcing, distribution, and maintenance across 45+ years of experience.

Differentiator

Problem solved

Functional benefit

Brands

• equal2new®: Premium pre-owned IT hardware brand offering refurbished networking equipment, servers, storage, and voice equipment with quality, reliability, and cost savings of up to 40-90% compared to new equipment, backed by lifetime warranty and 99.51% out-of-box reliability rating.
• RapidCare®
• CABLExpress®
• Atlantix Global

Products and services

• equal2new® Pre-owned/refurbished IT hardware brand offering refurbished network switches, routers, servers, storage, voice equipment, and wireless access points from Cisco, Dell, HPE, Juniper, NetApp, Aruba, Avaya and others with a lifetime warranty and 99.51% out-of-box reliability rating. Customers save 40-90% versus OEM list prices.
• RapidCare® Aftermarket third-party hardware maintenance service providing customizable SLAs (8x5xNBD, 24x7xNBD, 24x7x4) for end-of-life and end-of-service-life equipment, with cost reductions up to 60% versus OEM maintenance plans and supported by manufacturer-certified engineers across Cisco, HPE, Dell EMC, Data Domain, 3Par, and other brands.
• ITAD (IT Asset Disposition) IT Asset Disposition service providing secure data destruction, environmentally responsible recycling, and value recovery for retired IT equipment, supporting circular economy and zero-landfill goals.
• CABLExpress® Structured Cabling Solutions Structured cabling solutions including fiber trunks, harnesses, jumpers, copper trunks, patch cables, data center enclosures, cabinets, racks, and Z-Mount mounting solutions supporting 10/40/100 gigabit data center migrations and beyond.
• Atlantix Global IT hardware asset management division offering data center decommissioning, asset valuation, secure data sanitization, R2-compliant recycling, asset recovery, and IT lifecycle management services for end-of-life IT equipment.
• ReClaim IT Asset recovery solution enabling organizations to sell unwanted IT equipment for top dollar through a secure, simple, and environmentally responsible process.
• Professional Services Services including lifecycle management, staging and configuration, installation, and IT team support for hardware deployment and optimization.
• Refurbished Network Switches Pre-owned network switches from Arista, Aruba, Cisco, and Juniper, available in Layer 2 and Layer 3 configurations with managed and unmanaged options, certified under the equal2new® process.
• Refurbished Storage Pre-owned storage solutions from Dell, HPE, and NetApp including SAN, NAS, and object storage systems with optional RapidCare maintenance coverage.
• Refurbished Servers Pre-owned enterprise servers including Dell PowerEdge R440, R630, R640, R720, R730, R740, R750 rack servers with Intel Xeon processors and configurable memory and storage options.
• Refurbished Routers Pre-owned networking routers from Cisco and other manufacturers supporting enterprise network routing requirements.
• Refurbished IP Phones Pre-owned business IP phones from Avaya, Cisco, Mitel, Polycom, and ShoreTel with VoIP and unified communications capabilities.
• Wireless Access Points Pre-owned wireless access points from Aruba, Cisco, and Meraki supporting enterprise Wi-Fi connectivity with PoE, PoE+, and PoE++ power delivery options.

Quantifiable outcome

• Cost savings of 40-90% compared to manufacturer list prices on pre-owned equipment
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Curvature: Curvature is one of the largest independent providers of new and pre-owned enterprise networking gear and third-party maintenance, competing head-to-head with CXtec's equal2new and RapidCare lines across Cisco, HPE, Arista, and Juniper equipment.
• Network Hardware Resale: Network Hardware Resale specializes in refurbished Cisco and other OEM networking and server equipment with warranty-backed offerings, directly competing with CXtec's equal2new brand in the secondary-market network hardware space.
• Park Place Technologies: Park Place Technologies is a leading independent provider of third-party hardware maintenance for data center and IT equipment, directly competing with CXtec's RapidCare service across EOL/EOSL support contracts.
• Service Express: Service Express provides third-party hardware maintenance for servers, storage, and networking gear from OEMs like IBM, Dell, HPE, and Cisco, competing directly with RapidCare for EOL/EOSL maintenance wallet share.
• Sims Lifecycle Services: Sims Lifecycle Services (part of Sims Limited) offers IT asset disposition, secure data destruction, and refurbishment services globally, directly comparable to CXtec's Atlantix Global division and overall ITAD/refurbishment business.
• IT Renew: IT Renew provides IT asset disposition, data center decommissioning, and resale of refurbished enterprise hardware, competing directly with CXtec's Atlantix Global and equal2new lines for hyperscaler and enterprise end-of-life workloads.

Broad incumbents

• Iron Mountain: Iron Mountain operates a large IT asset disposition and data destruction business (Iron Mountain Data Center Asset Lifecycle Management) that overlaps with CXtec's ITAD/Atlantix offerings, while also being a much larger, publicly traded incumbent in records management.
• Arrow Electronics: Arrow Electronics is a global broadline distributor of enterprise IT hardware, software, and lifecycle services from major OEMs, providing enterprise IT buyers with new-gear supply chains that compete indirectly with CXtec's pre-owned value proposition.
• Insight Enterprises: Insight Enterprises is a Fortune 500 solutions integrator and IT hardware/software distributor offering procurement, deployment, and lifecycle services to large enterprises — broadly adjacent to CXtec's enterprise hardware and professional services business.
• Connection (Connection Public Sector Solutions): Connection is a large IT solutions provider distributing enterprise hardware, software, and lifecycle services to mid-market and enterprise customers, broadly comparable to CXtec's distribution and procurement-oriented business model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cxtec
• LinkedInlinkedin.com/company/cxtec

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CXtec