Trustmarque Solutions

What Trustmarque Solutions does

Trustmarque Solutions Limited is a York-headquartered, UK-focused end-to-end IT services provider founded in 1985 and backed by private equity firms One Equity Partners and Apse Capital. Its portfolio spans six core solution areas — Data, Automation and AI; Cyber Security; Cloud and Datacentre; Digital Workplace Solutions; Connectivity; and Managed Services — underpinned by proprietary optimisation tools (Prism for Azure, Prism for Copilot, Acuity) and the Livingstone Technologies software asset management practice acquired in February 2023. The company holds an extensive vendor credential stack including Microsoft Azure Expert MSP, Cisco 360 Preferred Partner (with the first global Cisco Customer Success Expert accreditation), Broadcom VMware VCF Knights, IBM Gold Partner, and Gamma Platinum (six consecutive years), and is an approved supplier on G-Cloud 14, CCS TePAS 2, Welsh Government, and SSSNA frameworks.

The business operates a hybrid revenue model combining professional services, tiered recurring managed services (Azure Eyes Assured, Premium, Tailor-made), software and hardware resale through the Trustmarque Store and channel routes, and licence advisory. Customer concentration sits across four primary verticals — Healthcare (NHS trusts and health boards), Education (universities and further education), Central and Local Government, and Corporate Enterprises (including FTSE 100 firms) — served via a multi-channel GTM of direct enterprise field sales, public sector frameworks, the Arrow ECS distribution partnership, and demand-generation free assessments. In October 2025 Trustmarque agreed, and in November 2025 completed, a merger with Ultima Business Solutions to form Trustmarque Ultima, combining 1,000+ employees, 3,000+ customers, and 2024 pro-forma gross invoiced income of £742 million (Trustmarque £606m plus Ultima £136m), targeting over £1 billion GII with a unified corporate identity planned for 2026.

Name

Trustmarque Solutions

Legal name

Trustmarque Solutions Limited

Website

https://trustmarque.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Trustmarque Solutions is a UK-based end-to-end IT services provider delivering cloud, cybersecurity, managed services, and digital workplace solutions to healthcare, education, government, and corporate enterprises. Now operating as Trustmarque Ultima following its November 2025 merger, the firm serves 3,000+ customers and targets over £1 billion in gross invoiced income.

Ownership category

akta.pro rank

Headquarters

HQ city

York

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Professional Services: Consulting and implementation services including cloud migration, digital transformation, network assessment, cybersecurity implementation, and infrastructure modernisation. Delivered by certified engineers across multiple technology specialisations.
2. Azure Managed Services (Azure Eyes): Tiered managed services (Assured, Premium, Tailor-made) for Microsoft Azure covering monitoring, optimisation, security, and advisory. Generates recurring revenue from ongoing service contracts.
3. Hardware Sales: Direct sales of IT hardware including computers, laptops, servers, storage, networking equipment, monitors, printers, and components through the Trustmarque Store e-commerce platform.
4. Software Licensing and Resale: Resale of software licences including operating systems, security, office software, CAD, database, graphics, and desktop publishing products. Includes Microsoft licensing advisory around VMware and Copilot.
5. Optimisation and SAM Services: Software asset management (SAM), Prism cost optimisation tools, and Acuity services delivered via Livingstone Technologies. Supports cost reduction and license compliance.
6. IT Procurement Assessment Services: Procurement advisory services reviewing customer requirements against market conditions, vendor routes, and supply chain factors. Delivered as free initial assessment to generate services pipeline.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

Trustmarque is a UK end-to-end IT services provider delivering cloud management, cybersecurity, digital workplace, connectivity, managed services, infrastructure optimisation, and software asset management across Microsoft, Cisco, IBM, HPE, and VMware platforms. Services include Azure Expert MSP-managed cloud operations, proprietary Prism cost optimisation, IT procurement, and cyber resilience for public sector and enterprise customers. The combined Trustmarque Ultima entity also sells hardware and software through its online store and operates via public sector procurement frameworks.

Product overview

Trustmarque Solutions is a UK-based IT services provider that offers an integrated portfolio of technology solutions organised around six core service areas: Data, Automation and AI; Cyber Security; Cloud and Datacentre; Digital Workplace Solutions; Connectivity; and Managed Services. The portfolio also includes optimisation services (ITAM) powered by proprietary tools Prism and Acuity, plus the acquired Livingstone brand. Following the November 2025 merger with Ultima Business Solutions, the combined entity (Trustmarque Ultima) delivers these solutions alongside Ultima's automation and managed services capabilities, underpinned by Azure Expert MSP certification and extensive partnerships with Microsoft, Cisco, IBM, HPE, and VMware. Key add-on modules include Azure Eyes Managed Services for proactive cloud management, Prism for Azure for cost optimisation, Azure Gateway Services for cloud migration, and cyber resilience solutions leveraging IBM FlashSystem. The company serves healthcare, government, corporate, and education sectors across the UK.

Differentiator

Problem solved

Functional benefit

Products and services

• Data, Automation and AI Solutions leveraging Microsoft Azure, IBM Watson, and an AI Centre of Excellence to help organisations unlock innovation, automate business processes, and deploy AI with governance frameworks.
• Cyber Security Expert-led, scalable protection strategies to safeguard data and prevent threats across IT environments, including penetration testing, security advisory, and incident response aligned to NIST and DORA frameworks.
• Cloud and Datacentre Cloud and datacentre infrastructure services driving agility, scalability, and efficiency across Microsoft Azure, IBM, HPE, and VMware platforms.
• Digital Workplace Solutions Solutions empowering productivity with secure, modern digital workplace environments, including Microsoft 365, collaboration, and endpoint management.
• Connectivity Networking, SD-WAN, and hybrid infrastructure enabling scalable working across cloud, edge, and enterprise networks via Cisco, HPE Aruba, Gamma, and other partners.
• Managed Services Cloud support and infrastructure management to reduce costs and enhance business continuity, including Trustmarpoint CX, Azure Eyes, and Cisco NOC managed services.
• Optimisation (ITAM) Software asset management, performance optimisation, and cost reduction solutions including Prism, Acuity, and Livingstone Technologies capabilities.
• Azure Eyes Managed Services Proactive managed service for Microsoft Azure covering performance monitoring, cost optimisation, security controls, backup and patching, and strategic advisory, delivered in tiered packages.
• Prism for Azure Intelligent cost-optimisation platform providing real-time visibility, actionable insights, and control over Azure cloud spend, usage trends, and resource right-sizing.
• Azure Gateway Services Structured, expert-led pathway for cloud migration and modernisation across three tiers: Gateway Essentials, Migrate, and Transform.
• Cyber Resilience with IBM FlashSystem Cyber resilience solutions leveraging IBM FlashSystem for immutable snapshots, AI-driven anomaly detection, rapid rollback, and 60-second recovery to protect against ransomware and data corruption.
• VMware Optimisation and Modernisation Review Assessment service reviewing VMware licensing, configuration, and infrastructure to identify overspend, inefficiencies, and compliance gaps, with a modernisation roadmap including VMware Cloud Foundation pathways.
• Customer Success Practice Cisco-certified Customer Success Management service using Planhat platform for real-time, data-driven customer health insights, lifecycle management, and outcome-led delivery.
• Trustmarque Store Online store at store.trustmarque.com selling hardware (computers, laptops, servers, storage, networking, monitors, printers, components) and software (operating systems, security, office software, CAD, database, graphics) with listed pricing.
• Livingstone Technologies

Quantifiable outcome

• Average 40% cloud savings with Trustmarque's Azure Managed Services
• +6 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature7 records

Partnerships

Ten partnerships are on record, tiered core.

• GammacoreChannel Partner/ Reseller/ Distributor · 16 February 2026Gamma Platinum Partner for the sixth consecutive year (2026). Elite designation for UC and connectivity solutions resale, reflecting sustained performance and expertise in Gamma's product portfolio.
• Ultima Business SolutionscoreStrategic or Co-development Partner · 23 October 2025Merger partner completing combination in November 2025. Ultima brings managed services, automation, and cloud capabilities complementing Trustmarque's professional services expertise. Combined entity has over 1,000 employees and 3,000+ customers targeting £1 billion GII.
• Livingstone TechnologiescoreTechnology or Integration · 2 February 2023Acquired by Trustmarque in February 2023 to enhance capabilities in software asset management (SAM), cloud, and licensing services. Part of Trustmarque's midmarket growth strategy and first acquisition since splitting from Capita.
• MicrosoftcoreTechnology or IntegrationCertified Microsoft Azure Expert Managed Services Provider (AE-MSP) — one of only a select group of global partners. Deep Microsoft heritage with specialisations across Azure, Microsoft 365, Copilot, and cloud security. Azure Expert MSP status awarded following rigorous audit by Microsoft-appointed assessors.
• CiscocoreStrategic or Co-development PartnerCisco 360 Preferred Partner across five portfolios (Networking, Services, Security, Collaboration, Cloud and AI). First partner globally to achieve Cisco Customer Success Expert accreditation. Tier 1 Direct Partner and Cisco Service Partner with 24x7x365 secure NOC. Holds one of the broadest sets of Cisco credentials in the UK including Gold Provider, multiple EA designations, and advanced specialisations. Partnership spans over 30 years.
• IBMcoreTechnology or IntegrationIBM Gold Partner. Strategic collaboration covering IBM Watson AI, IBM FlashSystem for cyber resilience and recovery, and IBM's broader data and AI portfolio. Trustmarque supports organisations with IBM FlashSystem integration, storage-level resilience, and cyber resilience strategy alignment with NIST and DORA frameworks.
• Hewlett Packard Enterprise (HPE)coreTechnology or IntegrationHPE partner providing HPE GreenLake (pay-per-use infrastructure), HPE Alletra MP storage, HPE Aruba networking, and HPE Financial Services (certified pre-owned hardware, asset upcycling). Trustmarque offers free IT Procurement Assessment sponsored by HPE.
• VMware (Broadcom)coreTechnology or IntegrationVMware Premier Partner recognised across hybrid infrastructure and VMware. One of only a handful of partners certified Broadcom VMware VCF Knights — the highest level of accreditation. Provides VMware Optimisation and Modernisation Review services, licensing advisory, and subscription renewal management.
• Hitachi VantaracoreTechnology or IntegrationStrategic partner for enterprise data storage solutions. Trustmarque deploys Hitachi Vantara's Virtual Storage Platform One for customers including University of Kent, improving backup speed by 95% and recovery by 80%.
• Arrow ECScoreChannel Partner/ Reseller/ DistributorSub-processor for customers purchasing Cloud Solution Provider (CSP) services. Arrow provides the ArrowSphere cloud delivery and management platform simplifying complexity of delivering cloud services.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Capita: Former parent company of Trustmarque and large UK IT and business services provider. Comparable in public sector IT services delivery, framework positioning, and UK enterprise customer base, though materially larger and more diversified.
• CDW: Large US-headquartered IT solutions provider with UK operations offering comparable multi-vendor hardware, software, and managed services to enterprise and public sector customers.
• Insight Enterprises: Global IT solutions and services provider with UK operations offering similar hardware, software, and services portfolio. Larger scale and broader geographic reach but overlapping customer profile and vendor ecosystem.

Direct peers

• SCC: European IT services and solutions provider operating in the UK with similar vendor partnerships, managed services, and enterprise customer base. Comparable breadth across infrastructure, cloud, and workplace services.
• ANS Group: UK-based managed services and cloud provider with deep Microsoft Azure expertise and public sector positioning. Comparable in cloud managed services delivery, Azure Expert MSP positioning, and UK enterprise/government customer base.
• Bytes Technology Group: UK IT software licensing specialist and reseller with strong Microsoft and security vendor relationships, serving enterprise and public sector customers through similar vendor-aligned sales motion.
• Ultima Business Solutions: UK IT services and automation provider that merged with Trustmarque in November 2025 to form Trustmarque Ultima. Previously a direct competitor with overlapping Microsoft, cloud, and managed services offerings and complementary automation capabilities.
• Phoenix Software: UK IT software licensing and services provider focused on public sector and enterprise customers. Overlaps with Trustmarque in software asset management, Microsoft licensing, and framework-based public sector sales.
• Computacenter: UK-headquartered enterprise IT infrastructure and services provider with similar vendor partnerships (Cisco, Microsoft, HPE, VMware), enterprise field sales motion, and managed services portfolio. Comparable in scale, customer profile, and channel partner model.
• Softcat: UK-based IT reseller and infrastructure provider serving corporate and public sector customers with similar Microsoft, Cisco, and HPE vendor partnerships. Strong overlap in mid-market and enterprise customers, licensing advisory, and managed services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/trustmarque
• YouTubeyoutube.com/c/trustmarquetv
• LinkedInlinkedin.com/company/trustmarque-solutions

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trustmarque Solutions