What Maintenance Supply Headquarters does

Maintenance Supply Headquarters (MSH) is a Houston-headquartered wholesale maintenance supplier founded in 2007, operating with 501-1,000 employees and identified in firmographic data as serving primarily the multi-family industry. The company distributes maintenance, repair, and operations (MRO) products through a B2B platform spanning HVAC equipment and parts, plumbing, electrical, lighting, appliances, hardware, paint and accessories, janitorial supplies, doors, water heaters, ceiling fans, locks, tile, flooring, and window coverings. Customer segments include professional contractors and tradespeople (primary), multi-location businesses such as property and facility management firms, and student housing operators.

The platform combines an e-commerce storefront with over 30 physical branch locations across major US metropolitan areas, enabling same-day delivery in thousands of cities for orders placed by 10 a.m. Core technology components include account-based pricing with login-gated personalized rates, eProcurement system integration for enterprise customers, same-day delivery logistics orchestration, a mobile application, and bulk-ordering support. Sub-brands include Reliabilt (private-label cabinets) and distribution of DOGIPOT (pet waste solutions). Marketing channels combine email newsletters, organic social across Facebook, Instagram, X, LinkedIn, YouTube, and Vimeo, the e-commerce site itself as a content/resource hub, and promotional campaigns offering first-purchase discounts up to 20% off ($5,000 cap).

Revenue is generated through two streams: product sales (one-time transactions with bulk and unit ordering) and professional services including HVAC and water heater installation via Lowe's Pro Renovations, custom fabrication (countertops, window coverings, mirror frames, drawer boxes, closet doors), cabinet refacing, project support, and shipping/delivery services. Pricing is transaction-based with account-gated rates and volume discounts. Go-to-market is enterprise field sales supported by dedicated account managers, phone-based order support, eProcurement integration for large accounts, and active promotional acquisition campaigns targeting new professional accounts.

Name

Maintenance Supply Headquarters

Legal name

Lowe's Pro Supply

Website

https://supplyhq.com

Company type

Public

Founded year

2007

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Maintenance Supply Headquarters (MSH) is a Houston-based wholesale maintenance supplier serving the multi-family industry, distributing MRO products (HVAC, plumbing, electrical, appliances, hardware) through an e-commerce platform and 30+ US branches with same-day delivery to professional contractors and property managers.

Ownership category

akta.pro rank

Product category

Wholesale Maintenance, Repair, and Operations (MRO) Supplies

NAICS

Construction and Mining (except Oil Well) Machinery and Equipment Merchant Wholesalers (423810)

SIC

Wholesale-Machinery, Equipment & Supplies (5080), Wholesale-Professional & Commercial Equipment & Supplies (5040)

akta.pro primary industry

Industrial & Facility Maintenance (MRO) Cleaning Supplies Distribution (CRAOAGAJ)

akta.pro secondary industry

Industrial MRO Supplies for Vehicle/Equipment Workshops (Bearings, Hydraulics, Pneumatics, Fasteners) (TLAKAOAK)

Keywords

• MRO supplies
• Wholesale maintenance supplies
• Property maintenance products
• HVAC and plumbing supplies
• Professional contractor supplies

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices31 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Product Sales: Sale of maintenance, repair, and operations (MRO) supplies including plumbing, HVAC, electrical, appliances, hardware, tools, janitorial, paint, and building materials to professional customers. Offers both unit-based and bulk ordering options.
2. Professional Services: Installation services (HVAC/Water Heater), project support, cabinet refacing/upgrades, custom fabrication (countertops, window coverings, mirror frames, drawer boxes, window screens, closet doors), and paint services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Maintenance Supply Headquarters (MSH) operates as a wholesale maintenance supplier, primarily serving the multi-family housing industry and professional contractors. The company distributes a comprehensive catalog of maintenance, repair, and operations (MRO) supplies — including HVAC equipment and parts, plumbing, electrical, appliances, hardware, tools, paint, and janitorial products — through an e-commerce platform supported by 30+ branch locations nationwide offering same-day delivery. It also provides value-added professional services such as installation, project support, custom fabrication, cabinet refacing, and eProcurement integration for commercial accounts.

Product overview

Lowe's Pro Supply is a wholesale/pro supply e-commerce platform offering a comprehensive portfolio of maintenance, repair, and operations (MRO) products and professional services. The platform operates as a multi-category marketplace featuring HVAC Equipment & Parts, Appliances, Plumbing, Electrical, Lighting, Hardware, Paint, Tools, Safety, Janitorial, and more—with over 30 branches nationwide offering same-day delivery. Beyond product sales, the company offers value-added services including Project Support (renovation management), Installation (HVAC/Water Heater), Custom Fabrication (countertops, window coverings, mirror frames, drawer boxes), Cabinet Refacing, eProcurement integration, and Shipping & Delivery. The core platform is supplemented by a mobile app and physical branch locations across major metropolitan areas.

Differentiator

Problem solved

Functional benefit

Brands

• Reliabilt: Cabinet brand featuring Parkstone collection with all-plywood construction and Shaker style
• DOGIPOT

Products and services

• Appliances
• HVAC Equipment & Parts
• Plumbing
• Electrical
• Lighting
• Cabinet & Accessories
• Paint & Accessories
• Hardware
• Window Coverings
• Doors
• Water Heaters
• Janitorial
• Pool & Groundskeeping
• Tools
• Safety
• Appliance Parts
• Faucets
• Flooring
• Light Bulbs
• Locks
• Mirrors
• Countertops
• Ceiling Fans
• Bath Hardware
• Tile & Accessories
• Lawn & Parking
• Cleaning Essentials and PPE
• Copper Tube & Fittings
• Project Support
• Installation
• Custom Fabrication
• Cabinet Refacing
• eProcurement
• Shipping and Delivery

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ferguson Enterprises: Ferguson is a leading U.S. wholesale distributor of plumbing, HVAC, and related MRO supplies serving professional contractors, with a comparable mix of value-added services (fabrication, inventory management) and a heavy multi-family/commercial customer base. Most directly comparable peer given overlapping categories and pro customer focus.
• HD Supply / White Cap: White Cap (formerly HD Supply Construction Supply) is a major distributor of construction and MRO supplies including hardware, tools, and building materials to professional contractors and multi-family operators. Highly comparable multi-family customer base and product categories.
• Winsupply: Winsupply is a leading wholesale distributor of plumbing, HVAC, and industrial supplies operating through a network of local branches serving professional contractors, with strong multi-family and commercial exposure. Comparable branch-based MRO distribution model targeting pros.
• Reliable Parts: Reliable Parts is a wholesale distributor of appliance parts, HVAC parts, and commercial food equipment parts serving service technicians and property maintenance professionals. Comparable in parts-heavy assortment for MRO service workflows.
• Johnstone Supply: Johnstone Supply is a cooperative wholesale distributor of HVAC parts and equipment serving HVAC contractors with branch locations and same/next-day delivery. Comparable to MSH's HVAC parts distribution arm in target customer and operating model.

Broad incumbents

• W.W. Grainger: Grainger is the largest broad-line MRO industrial distributor in North America, serving maintenance professionals and facility managers with a deep catalog, eProcurement, and same-day delivery in many markets. Overlaps with MSH across plumbing, electrical, HVAC parts, and janitorial, though broader and more industrial-skewed.
• Home Depot Pro: Home Depot Pro is the B2B arm of The Home Depot, serving professional contractors and multi-family property managers with dedicated account pricing, in-store Pro desks, and an extensive branch network. Closest large-box competitor to Lowe's Pro Supply given parallel parent-retailer-to-pro-strategy.
• Grainger Industrial (Facility Maintenance focus): Grainger's Facility Maintenance segment overlaps with MSH's offerings to multi-location property and facility managers, including janitorial, HVAC parts, and electrical supplies. Comparable on eProcurement and account-based procurement model.

Emerging players

• US LBM: US LBM is a leading distributor of building materials and specialty products serving residential and commercial construction, including multi-family. Adjacent comparable on multi-family construction supply and pro contractor focus.
• Orgill: Orgill is a hardlines wholesale distributor serving independent retailers, hardware stores, and pro customers with hardware, plumbing, electrical, and related MRO categories. Overlaps on multi-category MRO distribution, though more retail-skewed.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/LowesProSupply
• YouTubeyoutube.com/@lowesprosupply7756
• Facebookfacebook.com/LowesProSupplyMRO
• LinkedInlinkedin.com/company/maintenance-supply-headquarters
• Instagraminstagram.com/lowesprosupply

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maintenance Supply Headquarters