Open Government Products

What Open Government Products does

Open Government Products (OGP) is an experimental technology unit within Singapore's Government Technology Agency (GovTech), a statutory board, founded to bring startup-style product development into the public sector. Since its inception, OGP has built a portfolio of more than 40 digital products spanning citizen-facing applications (ScamShield for anti-scam protection, ParkingSG for parking payments, RedeemSG for digital vouchers, ActiveSG for sports facility booking), internal government infrastructure (FormSG with end-to-end encryption used by 44,000-150,000 public officers across 160+ agencies, Postman for mass communications, Go.gov.sg URL shortener, Isomer website builder), healthcare systems (Rooster for clinical alerts, Care360 for medical social worker case management, HAS for vaccination bookings, Referral Exchange, Social360), and developer tools (data.gov.sg APIs, MockPass, CheckFirst, Plumber workflow automation).

Products are built primarily in TypeScript with React, NestJS, Node.js, React Native, PostgreSQL, and MongoDB on AWS infrastructure, managed end-to-end by small cross-functional teams (typically four engineers, a product manager, a UX designer, and operations partners) with autonomous ownership from ideation through deployment. Over 70% of products originate from the annual Hack for Public Good hackathon, where teams spend January identifying problems through field visits to schools, hospitals, and social workers before prototyping and launching solutions within six months.

OGP's business model is government budget-funded with all products provided free to citizens and public agencies; there is no commercial revenue, no pricing tiers, and no export revenue. Customer concentration is structurally singular — the Singapore Government, through 160+ agencies and approximately 6 million citizens, is the only user base. Notable technical differentiators include end-to-end encryption in FormSG (handling 58M-200M+ submissions), AI-powered scam detection in ScamShield (1.53M installs, 0.45-day new-scam detection), LLM-based contextual translation in Polyglot, and machine-learning optimization of clinical alert routing in Rooster (9-minute median alert time). The organization's leadership is centered on Director Li Hongyi, who founded OGP to institutionalize a ground-up, hackathon-driven culture inside government.

Name

Open Government Products

Legal name

Government Technology Agency (GovTech)

Website

https://open.gov.sg

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

101–250 employees

Short description

Open Government Products is an experimental technology unit within Singapore's GovTech that builds free digital public goods — including ScamShield, FormSG, ActiveSG, and Rooster — serving all Singapore citizens and 160+ government agencies with startup-style product velocity.

Ownership category

akta.pro rank

Product category

Digital Government Technology

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industry

Public Sector & Government ERP (HDAEAEAG)

Keywords

• Digital government services
• Government technology solutions
• Citizen engagement platforms
• Public sector software
• Anti-scam protection

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Government funding: OGP operates as a unit within the Government Technology Agency (GovTech) of Singapore. All products and services are funded by government预算 and provided free to citizens and government agencies.
2. Free public services: All OGP products including ScamShield, ParkingSG, RedeemSG, FormSG, and ActiveSG are provided free to citizens and public sector agencies. No commercial revenue generation.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Open Government Products (OGP) is an experimental technology unit within the Government Technology Agency (GovTech) of Singapore that builds and operates over 40 digital products for citizens and government agencies. Core offerings include citizen-facing mobile apps such as ScamShield (anti-scam protection), ParkingSG (parking payments), ActiveSG (sports facility booking), and RedeemSG (digital voucher system), as well as internal government tools including FormSG (secure form builder), Care360 (patient management), Rooster (clinical alerts), and HAS (health appointments). All products are provided free of charge and built by small, autonomous cross-functional teams using TypeScript, React, Node.js, and AWS.

Product overview

Open Government Products (OGP) is a technology team operating like a startup within the Singapore Government, building over 40 digital products across citizen-facing services, internal government systems, and developer tools. The portfolio spans core citizen apps (ScamShield for anti-scam protection, ParkingSG for parking payments, ActiveSG for sports facility booking, RedeemSG for digital vouchers, FormSG for secure form building), healthcare products (HAS for vaccination and screening bookings, Rooster for clinical alert routing, Care360 for medical social worker case management, Referral Exchange and Social360 for community care coordination), public officer productivity tools (Armoury for equipment checklists, Scribe for transcription, Pair AI assistant, Plumber workflow automation, Isomer website builder, Go.gov.sg URL shortener, Postman mass communications, CheckFirst eligibility checkers, Maps platform, data.gov.sg open data), community platforms (KampungSpirit crowdfunding), hackathon-pioneered products (CheckQR, Envelopes, OpenPay, Peek, Social Passport), and AI-native tools (Polyglot translation, Pair language AI). Products are built primarily with TypeScript, React, NestJS, AWS, and PostgreSQL, managed end-to-end by small cross-functional teams with autonomous product ownership.

Differentiator

Problem solved

Functional benefit

Brands

• FormSG: Zero-code form builder used by 44,000 public officers to collect over 58 million submissions securely since 2017.
• Go.gov.sg
• Postman
• Isomer
• ScamShield
• ParkingSG
• RedeemSG
• ActiveSG
• CheckFirst
• MockPass
• Care360
• Rooster
• HAS (Health Appointment System)
• Armoury

Products and services

• FormSG Zero-code form builder and manager used by 44,000 public officers across 160+ agencies to securely collect classified and sensitive data from residents and businesses, with end-to-end encryption, webhook delivery, and SDK support in TypeScript, Python, and Ruby.
• ScamShield

Quantifiable outcome

• RedeemSG has processed S$4.2 billion in government voucher spending across 211 campaigns
• +6 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

AI capability25 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Ministry of Digital Development and Information (MDDI)coreStrategic or Co-development Partner · 26 June 2026OGP's Polyglot AI translation widget launched as pilot on MDDI website to translate content into Singapore's four official languages. Partnership to potentially expand translations across all government digital platforms.
• Infocomm Media Development Authority (IMDA)coreStrategic or Co-development Partner · 1 March 2026IMDA and GovTech jointly launched SIMCardHowMany self-help tool allowing citizens to check postpaid SIM card registrations as part of measures to curb scam syndicates using mule lines.
• Singapore Police ForcecoreTechnology or Integration · 27 February 2026OGP works with Singapore Police Force to build anti-scam tools including ScamShield Admin Dashboard for verifying reported scams and coordinating enforcement. Joint development of unique prefixed numbers for police calls to help citizens distinguish real officers from impersonation scammers.
• Hack for Public Good ParticipantsminorStrategic or Co-development Partner · 3 February 2026Hackathon projects including CheckQR app for fraudulent QR code identification, developed during the 2026 Hack for Public Good event by OGP officers and participants.
• SportSGcoreStrategic or Co-development PartnerOGP partnered with SportSG to build ActiveSG platform for booking sports facilities, joining fitness programmes, and accessing gym and swimming facilities across Singapore's sports complexes.
• National Healthcare GroupcoreStrategic or Co-development PartnerCare360 developed in partnership with healthcare institutions. Melissa Chew, Chair of Medical Social Work Informatics Steering Committee at National Healthcare Group, provided endorsement for the system.
• CHAS GP Clinics NetworkcoreChannel Partner/ Reseller/ DistributorHAS Health Appointment System integrated with Community Health Assist Scheme (CHAS) GP clinics for vaccination and screening bookings. 960+ CHAS GP clinics on the platform.
• People's AssociationcoreStrategic or Co-development PartnerOGP's Citizen Engagement team works with People's Association on building new systems and modernizing existing systems to better support community building and partnership efforts.
• Anti-Scam CentrecoreTechnology or IntegrationScamShield team maintains stakeholder relationships with Singapore Police Force and the Anti-Scam Centre for coordinating anti-scam efforts at national scale.

Scale indicators17 records

Recent moves2 records

Expansion highlights6 records

Direct peers

• UK Government Digital Service (GDS): The UK Government's central digital transformation unit operating GOV.UK, with a similar mission of building user-centered public services, cross-agency platforms, and reducing dependence on large IT vendors — the closest international analogue to OGP.
• US Digital Service (USDS): A US federal government technology unit that embeds technical talent into agencies to fix critical public services — directly comparable to OGP's small-team, cross-functional model within Singapore's government.
• 18F (U.S. General Services Administration): A US government technology consultancy and product studio that builds digital services for federal agencies — same open-source, agile, public-good ethos and a parallel of OGP's mandate-driven product model.
• e-Estonia / Estonian Information System Authority: Estonia's national digital government platform known for e-identity, e-tax, and digital public services — a global leader in government digital transformation with similar mandate and citizen-service model.

Emerging players

• Code for America: A US non-profit civic tech organization building digital services for safety-net programs; comparable in mission and small-team product approach, though non-government and at smaller scale.
• Formstack: Commercial no-code form builder with workflow and compliance features; a private-sector analogue to FormSG in the secure-form and government-data-collection space, though not specialized for classified government data.

Regional players

• Australian Digital Transformation Agency (DTA): Australia's central digital transformation agency responsible for whole-of-government platforms and citizen services; closely analogous in mission and operating model but serving a different national market.

Others

• Truecaller: Commercial caller-identification and spam-blocking app; functionally adjacent to ScamShield's anti-scam capabilities but operates as a freemium consumer business in many markets rather than a government service.
• TigerConnect: Commercial healthcare messaging and clinical alert platform used in US hospitals; product-comparable to Rooster but commercial and serving private health systems rather than a nationalized public health network.
• Palantir Technologies: Data integration and analytics platform with significant government deployments; adjacent in enabling cross-agency data work (akin to data.gov.sg) but operates as a large commercial vendor rather than an in-house government team.

Market position

Strengths4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• GitHubgithub.com/opengovsg
• Facebookfacebook.com/opengovsg
• LinkedInsg.linkedin.com/company/open-government-products
• Instagraminstagram.com/opengovsg

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Open Government Products