Name

Flotek

Legal name

Flotek Group Limited

Website

https://flotek.io

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industry

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF)

Keywords

• Managed IT services
• Cybersecurity solutions
• Hosted VoIP telephony
• Cloud communications
• Network cabling

Headquarters

HQ city

Cardiff

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Managed IT Support Services: Subscription-based managed IT support services priced on a per-user basis with flexible plans that scale with business needs. Includes proactive monitoring, cybersecurity, and 24/7 support.
2. Cybersecurity Services: Advanced cybersecurity protection including CyberGuard Pro MDR, antivirus, anti-malware, ransomware isolation, and security training. Tiered offerings from basic protection to advanced MDR.
3. FloCX VoIP Telephony: Hosted VoIP services with tiered options (FloCX Lite and FloCX Pro Ai). Includes calling, messaging, meetings, and optional AI features. Subscription model with per-user pricing.
4. Cloud and Microsoft 365 Management: Microsoft cloud partner providing 365 management, Azure support, and cloud storage solutions as part of managed services.
5. Managed Print Services: Managed print solutions for document workflow automation and cost reduction.
6. Professional Services: Strategic IT consultancy, project management, network installation, and data/fibre installation services.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

Flotek is a UK-based managed technology partner delivering integrated IT support, cybersecurity, and communications services to over 2,000 businesses. Its portfolio combines proprietary software products (the FloCX VoIP platform, CyberGuard Security, Cloud Detection & Response, Hub 365 Branded Intranet) with managed service tiers (Flo Protect+ and Flo 360+) delivered through eight regional offices with 7-day support. The offering consolidates managed IT, cyber protection, hosted VoIP, Microsoft 365/Azure, mobile telephony, internet services, data & fibre installation, and managed print under a single provider.

Product overview

Flotek is a managed technology partner providing integrated IT, cybersecurity, and communications solutions. The portfolio centers on the FloCX VoIP platform (FloCX Lite for essential hosted telephony, FloCX Pro Ai for AI-powered unified communications with transcription and CRM automation), complemented by cybersecurity products (CyberGuard Security, Breach Monitor, Cloud Detection & Response), productivity tools (Microsoft Teams Rooms, Microsoft Teams Phone, Branded Intranet, Online Learning), and managed services. Service delivery operates on tiered plans: Flo Protect+ (foundational managed IT with monitoring, antivirus, backups) and Flo 360+ (premium tier adding branded intranet and advanced MDR protection). The company offers Microsoft 365 & Azure cloud solutions, mobile telephony, internet services, data/fibre installation, and managed print. All services are delivered through regional UK offices with 7-day support.

Differentiator

Problem solved

Functional benefit

Brands

• FloCX Pro Ai: AI-powered unified hosted VoIP collaboration platform powered by Cisco Webex
• FloCX Lite
• Flo Protect+
• Flo 360+
• Purple Army
• Flotek Virtual Desktop
• CyberGuard Security
• Breach Monitor
• Cloud Detection & Response (FloCDR)
• Hub 365
• Flo Ai Concierge
• Flo Password Manager

Products and services

• FloCX Pro Ai AI-powered unified hosted VoIP collaboration platform that brings calling, messaging, and meetings together in one place with built-in AI tools. Powered by Cisco Webex, it includes AI-powered live transcription, meeting summaries, noise isolation, and CRM automation across 200+ platforms. Targeted at UK businesses that want a Teams-integrated cloud telephony with AI-driven productivity.
• FloCX Lite Straightforward cloud phone system providing reliable hosted VoIP with clear calling, flexible device options, and easy management. Powered by Cisco Webex and compatible with Microsoft Teams, Cisco, Yealink, and Jabra devices. For small teams that need essential cloud telephony without messaging, meetings, or advanced AI features.
• CyberGuard Security Trusted cyber protection built for business-critical resilience, including antivirus, anti-malware, ransomware isolation, and 24/7 monitoring. Targets UK SMEs that need government-standard cybersecurity with full protection and zero fuss.
• Breach Monitor Dark web monitoring service that finds exposed business data and identifies potential security breaches. For businesses that need continuous credential and data exposure visibility beyond their perimeter.
• Cloud Detection & Response (FloCDR) 24/7 protection for SaaS environments with continuous security monitoring, safeguarding business cloud applications such as Microsoft 365. Active Protect Monitoring adds advanced threat detection and proactive security response.
• Hub 365 Branded Intranet Branded intranet and digital workplace solution — streamlined, branded, and all in one place for internal communications. For Flo 360+ customers needing a dedicated online workplace with branding customisation.
• Flotek Virtual Desktop Secure, cloud-hosted desktop for a high-performing workspace, providing application hosting capabilities. For businesses that need secure remote or hybrid access to desktop applications and data.
• Online Learning On-demand digital learning platform for upskilling the workforce with engaging content. Targets SMEs that want to embed continuous training (including security awareness) into their managed service relationship.
• Microsoft Teams Rooms Meeting room solutions built on Microsoft Teams — secure, scalable, and Teams-ready. For organisations modernising physical meeting spaces with integrated audio/video and Teams collaboration.
• Microsoft Teams Phone Combines all calls and video conferencing into Microsoft Teams as a single unified communications experience. For businesses standardising telephony on Microsoft Teams.
• Managed IT Support Strategic managed IT support delivered 7 days a week, including remote and onsite IT assistance, proactive monitoring, system management, Microsoft 365 management, patch management, firewall management, IT asset management, vendor management, and disaster recovery. For SMEs that need an outsourced IT department.
• Cyber Security Service Government-standard cybersecurity with full protection, including Cyber Essentials certification support, advanced threat protection, 24/7 monitoring, security training, phishing simulation, and ISO 27001 support. For UK businesses that need compliant, continuously monitored cyber protection.
• Hosted VoIP Telephony Service Cloud-based communications service integrated with Microsoft Teams and powered by FloCX (Lite and Pro Ai tiers). For businesses that want a managed hosted telephony solution.
• Mobile Telephony Multi-network mobile solutions with single-provider management for simplified business mobile. For businesses that need consolidated mobile voice and data services.
• Internet Services Connectivity solutions ranging from quick installs to enterprise-grade, supporting productivity in office and beyond. For businesses that need managed business internet connectivity.
• Data & Fibre Installation Reliable cabling and expert delivery through a CommScope Approved Partner. For businesses that need structured cabling, network installation, or fibre infrastructure projects.
• Managed Print Managed print services that automate, digitise, and reduce waste with secure cloud print. For businesses that need to optimise document workflows and printing infrastructure.
• Microsoft 365 & Azure Cloud Services Microsoft cloud partner services including Microsoft 365 management, Azure support, and cloud storage solutions, integrated with the managed service stack. For UK SMEs migrating to or operating on Microsoft 365 and Azure.
• Professional IT Services (Consultancy, Project Management, Installation) Strategic IT consultancy, project management, network installation, and data/fibre installation delivered on a project basis. For businesses that need one-off IT transformation projects alongside their managed services.

Quantifiable outcome

• 4.9/5 customer rating online with partners praising service and support
• +3 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability8 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• Cisco WebexcoreTechnology or IntegrationTechnology partnership where Cisco Webex powers the FloCX VoIP platform (both FloCX Lite and FloCX Pro Ai). Cisco's global collaboration ecosystem provides enterprise-grade reliability and AI innovation for Flotek's hosted telephony solutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft Cloud partner status enabling Flotek to deliver Microsoft 365 and Azure cloud solutions. Microsoft Teams integration across VoIP products. Cyber Engineers certified for Microsoft security solutions including Cyber Essentials certification support.

Scale indicators7 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Daisy Communications: UK-based managed service provider bundling business IT, cybersecurity, cloud, and unified communications for SMEs and mid-market — the closest direct analogue to Flotek's one-stop MSP model in the UK market.
• Gamma Communications: Major UK provider of hosted VoIP, unified communications, and connectivity to SME and mid-market customers through partner channel — directly comparable on the FloCX hosted telephony / UCaaS product line.
• Maintel: UK mid-market provider of managed communications, collaboration (Microsoft Teams), and cloud services — overlapping portfolio in UCaaS, managed cloud, and Microsoft-centric integrations.
• Chess ICT: UK MSP offering managed IT, cybersecurity, cloud, and communications to SMEs — direct comparable in size, vertical focus, and bundled service delivery model.
• Charterhouse Voice & Data: UK unified communications and IT managed services provider focused on SME and mid-market business telephony — comparable hosted VoIP / Microsoft Teams Phone offering.
• Allvotec: UK managed IT, cybersecurity, and cloud provider serving SME and mid-market clients — directly comparable managed services portfolio and customer segment focus.
• Trustmarque (now part of Maven Capital / acquired): UK managed services and technology provider to public and private sector customers with focus on cloud, security, and managed IT — comparable SME / mid-market IT outsourcing model.

Broad incumbents

• BT Business: Incumbent UK operator providing broadband, mobile, unified communications (including Microsoft Teams integration), and managed IT/cybersecurity to businesses of all sizes — overlapping portfolio but vastly larger scale and broader reach.
• Virgin Media O2 Business: Major UK connectivity, mobile, and business services provider offering unified communications and managed cloud to enterprise and SME — overlaps on connectivity, mobile, and UCaaS but operates across a much broader portfolio.
• Capita: Large UK outsourcing and IT services group providing managed IT, cloud, and digital transformation to enterprise and public sector — competes in the same UK market but serves a much broader scale and footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCi84SMH3ZlhUeazX0rtDa_Q
• Facebookfacebook.com/flotekgroup
• LinkedInlinkedin.com/company/flotek-group
• Instagraminstagram.com/flotekgroup

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flotek