Arq Group
Arq Group (now NCS AU Pty Ltd) is an Asia Pacific digital and technology services firm delivering applications, cloud, cybersecurity, data and AI, and managed services to government and enterprise clients, operating as a subsidiary of Singtel-owned NCS Group.
- Company typePrivate
- Founded2022
- HeadquartersSydney, Australia
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Arq Group does
Arq Group, now operating as NCS AU Pty Ltd, is a wholly-owned Australian subsidiary of NCS Group (itself a subsidiary of Singapore Telecommunications Limited / Singtel). The company delivers digital and technology services — applications development, cloud and infrastructure, cybersecurity, data and AI, digital experience, advisory, managed services, quality and testing, and innovation services — to enterprise and government clients across Asia Pacific, with Australia as its primary operating geography and Singapore, China, India, and the Philippines as additional delivery hubs.
The underlying technology stack is a platform-plus-partner architecture: proprietary delivery methodologies layered on hyperscaler and data-platform foundations including Microsoft, Google Cloud, AWS, Databricks, Acronis, and Newgen, with documented offerings in generative AI, agentic AI ("AI teammates"), predictive analytics, anomaly detection, and Responsible AI frameworks, alongside a pioneering quantum-safe readiness capability. The product surface is organised into core products (Applications, Data and AI), branded cloud solutions (AWS, Microsoft, Google, Databricks), and service lines (Advisory, Cloud and Infrastructure, Cyber Security, Digital Experience, Innovation, Managed Services, Quality and Testing).
The business model is enterprise B2B professional services and managed services, sold through an advisory-led, direct field-sales motion with formal Request for Quotation and Challenge Us consultations, priced on multi-year quote-based contracts. Customer segments are vertical-oriented with Government & Public Sector and Financial Services flagged as primary, complemented by Healthcare, Education, Transport & Logistics, Energy/Utilities/Resources, and Industrial & Commercial. Go-to-market relies on content marketing, case studies, industry insights, and PR/earned media to drive top-of-funnel demand into direct enterprise sales engagements.
Arq Group firmographics
Firmographics- Name
- Arq Group
- Legal name
- NCS AU Pty Ltd
- Website
- https://arq.group
- Company type
- Private
- Founded year
- 2022
- Operating status
- Acquired
- Headcount range
- 501–1,000 employees
- Short description
- Arq Group (now NCS AU Pty Ltd) is an Asia Pacific digital and technology services firm delivering applications, cloud, cybersecurity, data and AI, and managed services to government and enterprise clients, operating as a subsidiary of Singtel-owned NCS Group.
- Ownership category
- akta.pro rank
Arq Group industry classification
Industry- Product category
- IT Services
- NAICS
- Custom Computer Programming Services (541511), Other Scientific and Technical Consulting Services (541690), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Compliance Technology, GRC Platforms & Controls Automation Advisory (BPAHAFAO)
- akta.pro secondary industries
- Enterprise AI Governance, Risk & Compliance Platforms (Model Risk, Audit, Policies) (HDAEANAE), Records Management, Information Governance & Retention (BPAEAPAO)
Keywords
Where Arq Group is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
Arq Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Professional Services and Consulting: Advisory, transformation and managed technology services delivered to government and enterprise clients across Asia Pacific
- Managed Services: Ongoing managed services for cloud, infrastructure, cybersecurity and applications
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise quote-based pricing |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Arq Group product offering
Product offeringCore offering
Arq Group (operating as NCS AU) is a digital and technology services provider delivering enterprise-grade Applications development with AI/ML, Data and AI platforms, Cloud and Infrastructure, Cyber Security, Digital Experience, Managed Services, Advisory, Quality and Testing, and Innovation services. Offerings are built on hyperscaler partnerships (AWS, Microsoft, Google Cloud, Databricks) and serve government and enterprise clients across Financial Services, Healthcare, Public Sector, Education, Transport & Logistics, and Energy, Utilities and Resources sectors in the Asia Pacific region.
Product overview
NCS AU (formerly Arq Group) operates as a digital and technology services company offering a unified portfolio combining core technology products with specialised service offerings. The core products include Applications (enterprise-grade app development with AI/ML) and Data and AI (data-driven intelligence and AI deployment). These are complemented by a suite of cloud solutions built on partner platforms: AWS Solutions, Microsoft Solutions, Google Solutions, and Databricks Solutions. The service offerings layer includes Advisory, Cloud and Infrastructure, Cyber Security (including Acronis integration), Digital Experience, Innovation, Managed Services, and Quality and Testing. This platform-plus-partner-solutions architecture enables delivery of end-to-end digital transformation across industries including Financial Services, Healthcare, Public Sector, Education, and Transport & Logistics.
Differentiator
Problem solved
Functional benefit
Products and services
- Applications Enterprise-grade application development prioritizing customers at the core of business, elevated with AI and machine learning capabilities for clients across industries.
- Data and AI Data and AI service that uses master data as the fuel for business, harnesses data-driven intelligence, and deploys AI in the enterprise for advanced analytics and transformation.
- Microsoft Solutions Enterprise solutions leveraging Microsoft technologies including Azure, Dynamics 365, and Microsoft 365 for digital transformation.
- AWS Solutions Cloud solutions delivered through the AWS partnership, providing infrastructure, migration, and AWS-native application development services.
- Google Solutions Cloud and AI solutions powered by Google Cloud Platform, including Google Cloud Academy for talent development in AI and cloud.
- Databricks Solutions Data and AI solutions built on the Databricks lakehouse platform, including a multi-region disaster recovery solution for enterprise data workloads.
- Advisory Strategic consulting and advisory services for technology transformation and digital strategy across enterprise and government clients.
- Cloud and Infrastructure Cloud infrastructure design, migration, and management services for enterprise environments across Asia Pacific.
- Cyber Security Cybersecurity services delivered through partnerships including Acronis for unified data protection and cyber protection solutions.
- Digital Experience Customer-first digital experience services spanning healthcare transformation, defence digital transformations, and seamless integrated digital services.
- Managed Services Ongoing management and support of technology systems, applications, and infrastructure for enterprise clients across Asia Pacific.
- Quality and Testing Quality assurance and testing services to ensure enterprise-grade software reliability and performance.
- Innovation Innovation services helping clients adapt to continually evolving technology landscapes with emerging technologies.
Quantifiable outcome
- Responsible AI frameworks piloted with Singtel
- +1 more outcomes
Companies that use Arq Group
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles4 records
Arq Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability9 records
Feature3 records
Arq Group partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and strategic.
- MicrosoftcoreMicrosoft Solutions partnership providing enterprise-grade applications, cloud infrastructure and AI capabilities. Expanded collaboration announced to accelerate AI and cloud innovation across Asia Pacific.
- Google CloudcoreStrategic partnership with Google Cloud to accelerate digital transformation in Asia Pacific. NCS launched Google Cloud Academy in Australia to strengthen specialist AI and cloud talent pipeline.
- Amazon Web Services (AWS)coreAWS Solutions partnership providing cloud infrastructure and services capabilities.
- DatabrickscoreDatabricks Solutions partnership for data and AI capabilities including first-of-its-kind multi-region Databricks Disaster Recovery solution.
- NewgenstrategicLow-code partnership announced to accelerate enterprise-scale modernisation for Australian businesses.
- SingtelstrategicResponsible AI pilot partnership with Singtel for ethical AI deployment.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Arq Group competitors and assessment
Company assessmentBroad incumbents
- Infosys: Global IT services firm with established ANZ presence delivering cloud, data/AI, and digital experience services across financial services, healthcare, and government — overlapping NCS AU's go-to-market and technology stack.
- HCLTech: Global IT services provider with ANZ delivery capabilities spanning cloud, AI, digital engineering, and managed services for financial services, healthcare, and public sector clients — comparable in services portfolio and client base.
- Accenture: Global IT services and consulting leader with deep APAC delivery, multi-cloud, AI, and digital transformation practices serving government and enterprise clients — directly comparable in services breadth, cloud partnerships, and target customers to NCS AU / Arq Group.
- IBM Consulting: Global consulting arm of IBM with strong APAC delivery and a focus on AI governance, hybrid cloud, and regulated industry transformations — comparable in target verticals and AI / GRC-related offerings.
- Capgemini: Global IT services firm with strong APAC and Australia presence delivering cloud, data/AI, and digital transformation engagements across financial services and public sector — closely overlapping NCS AU's core service lines and vertical mix.
- Tata Consultancy Services (TCS): Global IT services giant with significant Australia / APAC delivery and hyperscaler partnerships, providing digital transformation, cloud, and AI implementation services to enterprise and public-sector clients comparable to NCS AU.
- Wipro: Global IT services firm with significant ANZ presence delivering cloud, data, AI, and managed services to enterprise and public-sector clients across Asia Pacific — directly comparable in scale of delivery and vertical mix.
- Deloitte: Big Four professional services firm operating large technology and AI transformation practices in Australia and APAC, competing for the same advisory-led, multi-cloud, and regulated AI engagements as NCS AU.
Regional players
- Data#3: ASX-listed Australian IT services firm specialising in multi-cloud, data, and security consulting built on similar hyperscaler partnerships (Microsoft, AWS, Google) and targeting enterprise and government buyers in Australia — the most direct Australian regional peer to NCS AU.
Direct peers
- NTT Data: Large Asia-headquartered IT services firm with strong APAC and Australian presence, operating many of the same hyperscaler partnerships (AWS, Microsoft, Google Cloud, Databricks) and serving similar government and financial services clients — the closest Asia-rooted peer to NCS AU.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Arq Group social profiles
Digital presenceArq Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Arq Group leadership team
Management profileNumber of profiles
Profiles2 records
Arq Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Arq Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Arq Group
What does Arq Group do?
Arq Group (operating as NCS AU) is a digital and technology services provider delivering enterprise-grade Applications development with AI/ML, Data and AI platforms, Cloud and Infrastructure, Cyber Security, Digital Experience, Managed Services, Advisory, Quality and Testing, and Innovation services. Offerings are built on hyperscaler partnerships (AWS, Microsoft, Google Cloud, Databricks) and serve government and enterprise clients across Financial Services, Healthcare, Public Sector, Education, Transport & Logistics, and Energy, Utilities and Resources sectors in the Asia Pacific region.
Is Arq Group a public or private company?
Arq Group is a private company. It is classified as corporate owned and is currently acquired.
When was Arq Group founded?
Arq Group was founded in 2022. It employs 501 to 1,000 people.
Where is Arq Group based?
Arq Group is headquartered in Sydney, Australia, in the Oceania region.
How does Arq Group make money?
Two revenue lines are on record. Professional Services and Consulting is the primary driver. The others are managed Services.
Who are Arq Group's main competitors?
Broad incumbents on record are Infosys, HCLTech, Accenture, IBM Consulting, Capgemini, Tata Consultancy Services (TCS), Wipro and Deloitte. Data#3 is listed as a regional player. NTT Data is listed as a direct peer.
Does Arq Group have an API?
No public API is recorded for Arq Group.
What industry is Arq Group in?
Arq Group's product category is IT Services. Its primary akta.pro industry code is BPAHAFAO, Compliance Technology, GRC Platforms & Controls Automation Advisory, with a secondary code of HDAEANAE, Enterprise AI Governance, Risk & Compliance Platforms (Model Risk, Audit, Policies). Its NAICS code is 541511 and its SIC code is 7373.