resmio
resmio GmbH is a Nuremberg-based SaaS company founded in 2011 providing online reservation management, table planning, and restaurant marketing solutions to over 10,000 restaurants, primarily across the DACH region, via a freemium subscription platform with no per-guest fees.
- Company typePrivate
- Founded2011
- HeadquartersNuremberg, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What resmio does
resmio GmbH is a Nuremberg-based SaaS company founded in 2011 that provides online reservation management and marketing solutions for restaurants, primarily serving the DACH region (Germany, Austria, Switzerland). The company states that more than 10,000 restaurants use its platform, which centers on a digital reservation book, an embeddable booking widget, and a visual table plan. Around this core, resmio offers a catalog of add-on modules covering deposit collection, Google Reserve integration, an AI phone assistant (KI-Telefonassistent), guest feedback management, voucher and ticket sales, email newsletters, online ordering, digital menus, a digital waitlist, QR-code guest registration, and restaurant website hosting.
The platform is delivered as a multi-tenant cloud SaaS hosted on Heroku (a Salesforce subsidiary) atop AWS EU-Frankfurt infrastructure, with native applications for iPad and iOS/Android. It integrates with a broad ecosystem that includes Google (Maps, Analytics, Reserve, Ads, Tag Manager), Meta (Facebook, Instagram, Pixel, social login), major website builders (WordPress, Wix, Squarespace, Jimdo, 1&1 Ionos), payment processors (Stripe, PayPal, Adyen), POS systems (Lightspeed), CRM (Odoo), and operations tools (Aircall, Intercom, Vonage, Zapier, Webhooks). The AI phone assistant is a notable capability that autonomously handles incoming telephone reservation requests and can record or transfer calls to staff.
Commercially, resmio operates a freemium-to-paid monthly subscription model with three tiers—BASIC (free), PREMIUM, and ULTIMATE—and explicitly charges no per-guest or per-reservation fees, a positioning aimed at undercutting variable-fee competitors. Go-to-market combines product-led growth (self-serve 30-day free trial with no payment data required and signup in under two minutes) with sales-assisted consultation and complimentary widget installation for mid-market and enterprise deployments. Distribution is multi-channel, spanning organic SEO, Google/Meta paid acquisition, content marketing through the "Spoon & Bytes" gastro-magazine, email marketing via GetResponse, and a partner network that lists restaurants on more than 50 national and international platforms. The company is privately held with no disclosed institutional investors, last raised external capital in 2015, and is managed by two Geschäftsführer, Tim Drüppel and Michael Schade.
resmio firmographics
Firmographics- Name
- resmio
- Legal name
- resmio GmbH
- Website
- https://resmio.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- resmio GmbH is a Nuremberg-based SaaS company founded in 2011 providing online reservation management, table planning, and restaurant marketing solutions to over 10,000 restaurants, primarily across the DACH region, via a freemium subscription platform with no per-guest fees.
- Ownership category
- akta.pro rank
resmio industry classification
Industry- Product category
- Restaurant Reservation Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)
- akta.pro secondary industries
- Restaurant/Table Reservation & Booking Engines (THALADAH), Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK), Guest Experience & Engagement (CRM, Messaging, Loyalty) (THALACAF)
Keywords
Where resmio is headquartered
LocationHeadquarters
- HQ city
- Nuremberg
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
resmio business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription SaaS (BASIC/PREMIUM/ULTIMATE tiers): Monthly subscription model with three tiers: BASIC (free with limited features), PREMIUM (paid with add-on capabilities), and ULTIMATE (full-featured with all add-ons during trial). New customers start on ULTIMATE with 30-day free trial before downgrading to BASIC or selecting a paid tier. Monthly cancellation available for €10 net/month. No per-guest or per-reservation fees.
- Add-On Services: Additional premium features (Add-Ons) can be booked separately on top of PREMIUM or ULTIMATE tiers, each with a 30-day free trial period. After trial, add-ons convert to paid and become part of the subscription.
- Professional Services (Installation): Complimentary widget installation service offered; premium installation assistance available for complex integrations. Additional consulting services available for custom deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | BASIC (Free) |
| Subscription | Monthly | PREMIUM (Paid) |
| Subscription | Monthly | ULTIMATE (Paid) |
| Subscription | Monthly | Services (Additional paid offerings) |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
resmio product offering
Product offeringCore offering
resmio provides a cloud-based SaaS reservation and restaurant management platform consisting of a digital reservation book, an embeddable online booking widget, and a visual table planner, complemented by modular add-ons including deposits, Google Reserve, an AI phone assistant, guest feedback management, voucher and ticket sales, email marketing, digital ordering, and a restaurant website builder. The platform is offered via three monthly subscription tiers (BASIC free, PREMIUM and ULTIMATE paid) and targets small and mid-sized restaurant operators, primarily in Germany, Austria, and Switzerland.
Product overview
resmio ist ein modulares Online-Reservierungssystem und Restaurant-Management-Plattform bestehend aus einem Kernprodukt (Digitales Reservierungsbuch, Reservierungs-Widget und Grafischer Tischplan) sowie zahlreichen Add-On-Modulen (KI-Telefonassistent, Gästebewertungen, Gutscheine & Tickets, E-Mail-Newsletter, Bestellsystem, Restaurant-Webseite, Digitale Speisekarte, Google-Reservierungen, Anzahlungen, Warteliste, Partnernetzwerk, QR-Code-Gästeregistrierung). Die Plattform wird über drei Tarife (BASIC, PREMIUM, ULTIMATE) angeboten, ergänzt durch mobile Apps für iPad und Smartphone. Zusätzlich bietet resmio Integrationen mit Zahlungsanbietern (Stripe, PayPal, Adyen), CRM-Systemen (Odoo), Kommunikationstools (Aircall, Intercom, Vonage) und Automatisierungsplattformen (Zapier, Webhooks).
Differentiator
Problem solved
Functional benefit
Brands
- Tables App: iPad application for restaurant reservation management.
- Manager App
Quantifiable outcome
- 8 hours/month time savings through automated reservation intake
- +3 more outcomes
Companies that use resmio
Customer profileNamed customers6 records
Segments1 record
Ideal customer profiles2 records
resmio technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration26 records
AI capability2 records
Feature11 records
resmio partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and major.
- Google (Analytics, Maps, Ads, Reserve)coreIntegration with Google ecosystem including Google Analytics for website/app analytics, Google Maps for restaurant location display, Google Ads for marketing campaigns, and Google Reserve for direct booking through Google Search and Maps. Enables restaurants to accept reservations directly from Google when guests search for dining options.
- Meta (Facebook, Instagram)coreMeta Pixel integration for conversion tracking and targeted advertising. Facebook and Instagram integration for restaurant widget embedding on social pages and Instagram link-in-bio booking capabilities. Custom Audiences and Conversions tracking for retargeting campaigns.
- GetResponsecoreEmail marketing service provider for newsletter distribution and marketing automation. Used for sending product updates, industry insights, and promotional content to restaurant operator subscribers. Supports subscriber segmentation and activity-based targeting.
- Heroku / SalesforcecoreCloud infrastructure provider for hosting resmio's web applications and services. Heroku, a Salesforce subsidiary, provides the Platform-as-a-Service environment with data processing agreements in place. Rechenzentren located within EU for GDPR compliance.
- AWS (Amazon Web Services)coreAmazon Web Services provides the underlying server hosting and data center infrastructure for Heroku. AWS EU (Frankfurt) region used primarily with DPF certification for compliant data transfers to the US when necessary.
- PayPalmajorPayment processing option for restaurant customers to collect deposits, process online orders, and sell vouchers/tickets. Supports SEPA direct debit, credit card, and PayPal balance payments with PayPal conducting credit checks for certain payment methods.
- StripemajorPrimary payment processor for credit card transactions and SEPA payments. Handles secure payment collection for reservations, online orders, and ticket/voucher purchases. PCI-compliant card data handling with Stripe storing financial information.
- AdyenmajorPayment service provider for processing restaurant subscription payments, add-on purchases, and premium service fees. SEPA direct debit and other payment methods supported for B2B transactions between resmio and its restaurant customers.
- WordPresscoreIntegration partnership providing widget embedding guides and compatibility for WordPress-based restaurant websites. Allows seamless integration of the reservation widget into WordPress sites.
- WixcoreIntegration guides available for Wix-based restaurant websites, enabling Wix users to embed the resmio reservation widget on their sites.
- SquarespacecoreIntegration guides for Squarespace platform users to embed the resmio reservation widget on their restaurant websites.
Scale indicators6 records
Recent moves6 records
Expansion highlights4 records
resmio competitors and assessment
Company assessmentBroad incumbents
- OpenTable: Global leader in restaurant reservations and guest management software. Comparable as the dominant incumbent in the same product category resmio serves, with a much larger customer base and broader geographic footprint; resmio competes mainly in DACH where OpenTable has historically been weaker.
- Resy: American Express-owned reservation and guest management platform primarily serving North America. Comparable in offering (online reservations, table management, guest CRM) and as a benchmark for resmio's enterprise ambitions.
- Lightspeed Restaurant: Restaurant POS and commerce platform with embedded reservation functionality. Comparable as a broader restaurant technology suite that resmio already integrates with via Lightspeed POS; a potential future competitor or acquirer.
Direct peers
- TheFork: Tripadvisor-owned restaurant reservation platform with strong presence in Italy, France, Spain and growing DACH presence. Direct competitor to resmio in the European restaurant reservation category, with comparable SMB target market and online booking widget model.
- Quandoo: Berlin-based restaurant reservation platform originally incubated by Recruit Holdings, active across DACH and other European markets. Closest DACH-headquartered direct competitor to resmio with similar SMB restaurant focus.
- SevenRooms: Restaurant CRM, reservation and guest experience platform focused on hospitality groups and premium operators. Comparable to resmio's upper-tier offering and represents the natural upmarket expansion target for resmio.
Emerging players
- Tock: Reservation and ticketing platform (owned by Squarespace) with strong presence among experiential restaurants, tasting menus, and events. Comparable niche overlap with resmio's Gutscheine & Tickets module.
- CoverManager: Spanish-headquartered restaurant reservation and table management SaaS serving southern European markets. Comparable emerging regional peer to resmio's expansion ambitions in Spain and Italy.
Others
- Toast: Large US-based restaurant technology platform offering POS, online ordering and guest engagement. Comparable as a horizontal restaurant SaaS suite that could expand into DACH, posing a structural threat to resmio over time.
Regional players
- Bookatable: European restaurant reservation platform with German and UK presence, historically Michelin-affiliated. Comparable restaurant reservation offering, though with weaker current momentum than resmio.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
resmio social profiles
Digital presenceresmio compliance and trust
Trust signalCompliance5 records
resmio financial estimates
Financial estimateRevenue estimate
Valuation estimate
resmio leadership team
Management profileNumber of profiles
Profiles2 records
resmio funding detail
Funding detailFunding overview
Funding rounds5 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
resmio M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about resmio
What does resmio do?
resmio provides a cloud-based SaaS reservation and restaurant management platform consisting of a digital reservation book, an embeddable online booking widget, and a visual table planner, complemented by modular add-ons including deposits, Google Reserve, an AI phone assistant, guest feedback management, voucher and ticket sales, email marketing, digital ordering, and a restaurant website builder. The platform is offered via three monthly subscription tiers (BASIC free, PREMIUM and ULTIMATE paid) and targets small and mid-sized restaurant operators, primarily in Germany, Austria, and Switzerland.
Is resmio a public or private company?
resmio is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was resmio founded?
resmio was founded in 2011. It employs 11 to 50 people.
Where is resmio based?
resmio is headquartered in Nuremberg, Germany, in the Europe region.
How does resmio make money?
Three revenue lines are on record. Subscription SaaS (BASIC/PREMIUM/ULTIMATE tiers) is the primary driver. The others are add-On Services and professional Services (Installation).
Who are resmio's main competitors?
Broad incumbents on record are OpenTable, Resy and Lightspeed Restaurant. Direct peers are TheFork, Quandoo and SevenRooms. Emerging players are Tock and CoverManager. Toast is listed as an others. Bookatable is listed as a regional player.
Does resmio have an API?
No public API is recorded for resmio.
What industry is resmio in?
resmio's product category is Restaurant Reservation Software. Its primary akta.pro industry code is BPAMAIAK, Restaurant Reservations & Dining Booking Platforms, with a secondary code of THALADAH, Restaurant/Table Reservation & Booking Engines. Its NAICS code is 51821 and its SIC code is 7370.