What Closet Factory does

Closet Factory is a privately held custom closet and home organization company founded in 1983 and headquartered in Los Angeles, California. The company designs, manufactures, and installs made-to-order storage systems for closets, home offices, garages, wall beds, entertainment centers, pantries, laundry rooms, and other living spaces. Each project is produced locally at the franchise location's own factory using cut-to-order, one-at-a-time construction with precision machinery, supported by 3D design visualization software for customer consultations. Core technology assets include proprietary ClosetWare software that tracks sales, production, and job status across the franchise network in real time, along with FSC-certified plywood, CARB-compliant emissions, and NAUF substrates for sustainable materials compliance.

The company operates a franchise model with 60+ independently owned locations across the United States and Canada, each running its own showroom and local manufacturing facility. Revenue is generated through three streams: one-time sales of custom storage systems (quote-based, project-priced per design specification), professional installation services performed by company-employed installers, and franchise fees from new and existing franchisees ($58,500 initial fee; $344,500-$611,500 total investment per territory). Go-to-market is anchored by complimentary in-home design consultations, supplemented by B2B channels through the Closet Factory Pro builder program (NAHB partnership), the interior designer partnership program (ASID partnership), and an active Houzz presence. The company holds a limited lifetime warranty on installations and has accumulated 11 consecutive Best of Houzz Design awards (2015-2025) and a 2023 Entrepreneur Magazine Franchise 500 ranking. The primary customer segment is individual homeowners, with secondary segments including home builders, contractors, and interior designers who refer or co-specify projects.

Name

Closet Factory

Legal name

Closet Factory Inc

Website

https://closetfactory.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Closet Factory designs, manufactures, and installs custom closets and home organization systems across North America through 60+ franchise locations. The company serves individual homeowners primarily, plus home builders and interior designers, using local cut-to-order manufacturing and complimentary in-home design consultations.

Ownership category

akta.pro rank

Product category

Custom Closet & Home Organization

NAICS

Household and Institutional Furniture Manufacturing (33712), Household and Institutional Furniture and Kitchen Cabinet Manufacturing (3371), Showcase, Partition, Shelving, and Locker Manufacturing (337215), Office Furniture (including Fixtures) Manufacturing (3372)

SIC

Retail-Home Furniture, Furnishings & Equipment Stores (5700), Retail-Furniture Stores (5712), Household Furniture (2510), Miscellaneous Furniture & Fixtures (2590)

akta.pro primary industry

Closet Systems & Custom Closet Retail (CRAIAJAA)

akta.pro secondary industries

Closet Systems & Storage Built-Ins (HSAPAIAI), Closet & Wardrobe Organization (HSAFAAAB)

Keywords

• Custom closet systems
• Home organization solutions
• Custom storage design
• Closet installation services
• Built-in cabinetry

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Custom Closet and Organization System Sales: Closet Factory generates revenue through the sale of custom-designed, manufactured, and installed closet organization systems and home storage solutions. Each project is quoted individually based on size, materials, finishes, and complexity. The company designs, manufactures, and installs custom systems for closets, home offices, garages, entertainment centers, pantries, wall beds, and more.
2. Professional Installation Services: Revenue includes professional installation services performed by company-employed installers who are background-checked and trained. Installation is scheduled at time of purchase and timeline depends on design complexity.
3. Franchise Fees: The company generates revenue through franchise fees. The initial franchise fee is $58,500, with total investment ranging from $344,500 to $611,500 for new franchisees.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Closet Factory designs, manufactures, and installs custom-built home organization systems including closets (walk-in, reach-in, wardrobe, shoe, and wood closets) as well as home offices, garages, wall beds, entertainment centers, wall units, pantries, mudrooms, and other built-in storage solutions. The company operates through a franchise network of 60+ locations across North America, with each location running a local factory for cut-to-order production and providing in-home design consultations, custom manufacturing, and professional installation by company-employed installers.

Product overview

Closet Factory is a custom closet and home organization company offering made-to-order storage solutions for every room in the home. The company operates a design-manufacture-install model with over 60 locations across North America. The core product portfolio centers on Custom Closets, which encompass Walk-In Closets, Reach-In Closets, Wood Closets, Closet Organizers, Wardrobe Closets, and Shoe Closets. Beyond closets, the broader home organization offering includes Home Office, Garage, Wall Beds (including Murphy Beds), Entertainment Centers, Wall Units, Laundry Room, Craft Room, Home Library, Kid Spaces, Pantry & Wine Storage, Dressing Room, and Mudrooms. These products are supported by complementary services including a complimentary Design Consultation (using 3D visualization), a Custom Build Process (local cut-to-order manufacturing), Expert Installation (by company-employed installers), and a Limited Lifetime Warranty. The company also offers business programs including Franchise Opportunities with proprietary ClosetWare software, an Interior Designer Partnership Program, and a Builder Partnership Program (Closet Factory Pro).

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Closets Custom-designed, cut-to-order closet organization systems tailored to individual customer space, style, and budget. Includes complimentary in-home design consultation, local manufacturing, and professional installation.
• Walk-In Closets
• Reach-In Closets
• Wardrobe Closets
• Shoe Closets
• Wood Closets
• Closet Organizers
• Home Office
• Garage
• Wall Beds / Murphy Beds
• Entertainment Centers
• Wall Units
• Laundry Room
• Craft Room
• Home Library
• Kid Spaces
• Pantry & Wine Storage
• Dressing Room
• Mudrooms
• Free Design Consultation
• Expert Installation
• Limited Lifetime Warranty
• Franchise Opportunities
• Interior Designer Partnership Program
• Builder Partnership Program (Closet Factory Pro)

Quantifiable outcome

• Limited lifetime warranty from local Closet Factory owner (vs. 4-year warranties from competitors)

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• American Society of Interior Designers (ASID)coreStrategic or Co-development PartnerCloset Factory is an active member of ASID. Many of their designers are part of ASID, with some also being part of the American Institute of Architects (AIA) and the Institute of Classical Architecture & Art (ICAA). This membership provides national credibility and keeps Closet Factory at the forefront of design trends and best practices.
• National Association of Home Builders (NAHB)coreStrategic or Co-development PartnerCloset Factory is a member of the National Home Builders Association, showcasing commitment to excellence in the home building industry. This partnership supports their builder partner program and positions them as a preferred partner for home builders across North America.
• Promet SourceminorImplementation/ SI/ Consulting PartnerIndependent third-party contractor engaged by Closet Factory to conduct accessibility audits of their website and digital properties. Performs both manual and automated reviews to identify compliance issues and ensure accessibility standards are met.
• HouzzcoreGTM or Marketing PartnerCloset Factory maintains an active presence on Houzz with consistent Best of Houzz Design awards from 2015-2025. Designers can connect with Closet Factory through Houzz Pro platform, generating referrals and visibility for the brand.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• California Closets: Largest direct competitor in the custom closet and home organization space, offering design-build-install across North America with a comparable franchise and corporate store model — directly competing for the same premium homeowner and builder/developer customer base as Closet Factory.
• Closets by Design: Custom closet and home organization specialist with in-home consultations and local manufacturing across multiple U.S. markets, directly competing with Closet Factory for the same custom-closet homeowner.
• Inspired Closets: Franchised custom closet and home organization brand with local design-build-install operations, directly competing on franchise footprint, custom manufacturing, and trade partner programs.
• More Space Place: Custom closets plus Murphy/wall beds and home office organization retailer with a similar in-home consultation and showroom model — directly competing for Closet Factory's closet and wall bed product lines.

Emerging players

• EasyClosets: Online-direct custom closet configurator that ships made-to-size components for self-install, competing for the same custom-closet buyer at lower price points and eroding the in-home consultation model's lower end.

Broad incumbents

• The Container Store: National specialty retailer of storage and organization products including custom closet systems (Elfa, Avera, Preston), serving overlapping homeowner demand via retail showrooms and installation services at scale.
• ClosetMaid: Mass-market wire and laminate closet shelving brand sold through Home Depot, Lowe's, and other retailers — competes with Closet Factory at the DIY, price-sensitive end of the same closet-organization category.
• IKEA (PAX closet systems): Global furniture retailer whose modular PAX wardrobe system is the dominant low-cost custom alternative for reach-in and walk-in closets, taking entry-level demand that Closet Factory otherwise might have converted.
• Lowe's (Kobalt closet systems / Installation Services): National home improvement big-box retailer offering closet organization products and professional installation services, competing with Closet Factory in both DIY and professionally installed segments.
• Home Depot (closet organization): Largest U.S. home improvement retailer with a broad closet organization assortment and installation services — competing with Closet Factory for both DIY and installed storage demand across the same homeowner base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/closetfactory

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Closet Factory