Name

Lookingpoint

Legal name

LookingPoint, Inc.

Website

https://lookingpoint.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

IT Infrastructure Services

NAICS

Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

akta.pro secondary industries

Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), IT Asset Management (ITAM) Platforms (HDAEALAD)

Keywords

• IT infrastructure services
• Managed network services
• Network security solutions
• Cloud collaboration services
• Data center management

Headquarters

HQ city

Pleasant Hill

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Professional Services: Assess and design, deployment, support, wireless surveys/assessments, project management, and integration center services billed on a fixed-fee or time-and-materials basis. Fixed fee incorporates estimated time, risk, and associated costs into a single amount tied to a statement of work, while T&M is billed as used with scope that can grow or shrink dynamically.
2. Managed Services: Ongoing proactive management, monitoring, and optimization of client IT infrastructure (network, collaboration, data center). Services include configuration backup management, best practice configuration reviews, proactive monitoring, security updates, infrastructure administration, consulting and strategy, and reactive support. Billed as recurring managed services.
3. Hardware Procurement: Sourcing and procurement of IT hardware and equipment (routers, switches, wireless, firewalls, servers, storage) as part of infrastructure refresh and deployment projects. Integrated with deployment and lifecycle management services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

LookingPoint is an IT solutions provider that delivers professional and managed services across Collaboration, Security, Networking, and Data Center technologies. The company designs, deploys, and operates Cisco-centric infrastructure for mid-market and enterprise clients, complemented by the proprietary Acela Lifecycle Management tool for automated asset tracking and lifecycle planning. Hardware procurement, integration center staging, and project-based consulting are bundled into customer engagements.

Product overview

Lookingpoint is an IT solutions provider offering a comprehensive portfolio of technology solutions organized across four core practice areas: Collaboration, Security, Networking, and Data Center. The portfolio includes both cloud-based and on-premise options for voice, video, messaging, and contact center solutions under the Collaboration umbrella; network, endpoint, identity, access control, and security visibility solutions under Security; wired, wireless, SD-WAN, VPN, and network visibility under Networking; and managed data center services covering storage, virtualization, and AWS for Data Center. The company provides professional services including assess and design, deployment, support, wireless surveys, project management, and integration center services. At the core of the lifecycle management practice is the Acela Lifecycle Tool, which provides automated intelligence and visibility for IT asset management, complemented by Lifecycle Concierge Support services for ongoing optimization. The company operates as a Cisco Gold partner with strategic alignments with VMware and Palo Alto Networks.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Collaboration Enterprise-class collaboration delivered from the cloud including WebEx Meetings, Teams, Devices, and Virtual Desktop Infrastructure for organizations needing flexible, scalable communication.
• On Premise Collaboration On-premise video, voice, and messaging using Cisco Unified Communications Manager, Unity Connection, IMP, and related components for organizations that require local infrastructure control.
• Security Services Comprehensive security offerings including network assessment, wireless assessment, WAN/SD-WAN design and implementation, wired and wireless network security, and reactive and proactive support services.
• Wired Network Enterprise-grade wired connectivity including routing, switching, and automation services for modern network requirements.
• Wireless Network High-performance wireless networking with Wi-Fi 6 technology providing reduced latency, higher capacity, and improved security for mobile workforces.
• SD-WAN Software-defined WAN solutions for cloud migration, WAN simplification, redundancy, and capacity optimization with quick deployment and centralized management.
• Voice VoIP calling solutions available on-premise, cloud, or hybrid deployment with scalability for up to 40,000 users, extensible to 80,000 users.
• Managed Network Services Full-time network management including configuration management, best practice implementation, proactive monitoring, and backup management for routers, switches, firewalls, wireless, and VPN infrastructure.
• Managed Data Center Data center management for on-premise and cloud environments covering storage, VMware/vCenter, servers, compute, hypervisor management, and AWS monitoring.
• Managed Infrastructure Services Full-time support and management for IT infrastructure including collaboration management, network management, and data center operations with proactive monitoring and optimization.
• Acela Lifecycle Management Proprietary automated intelligence, visibility, and lifecycle management platform covering asset management, telemetry, customizable reporting, support, maintenance, and asset correlation for client IT infrastructure.
• Lifecycle Concierge Support Managed lifecycle support service leveraging the Acela Lifecycle Tool providing complete visibility, ongoing optimization, asset tracking, contract management, and end-of-life planning.
• Collaboration Services Professional services including workflow automation, connectivity, video, and messaging for cloud and on-premise platforms including Cisco Unified Communications Manager, WebEx, Unity Connection, and Contact Center Express.
• Customer Success Service ensuring technology investments deliver sustained business outcomes through goal setting, solution design, realization, optimization, and expansion support.
• Project Management IT project management services following a methodology with phases including kickoff, design, configuration, training, installation, day two support, documentation, and project closure.
• Wireless Surveys and Assessments Wireless assessment services including predictive surveys for new deployments, on-site WLAN site surveys, off-site WLAN analysis, and wireless configuration assessments for performance issues.
• Integration Center Hardware staging and integration services enabling faster deployment through pre-configuration and testing of infrastructure equipment before on-site installation.

Quantifiable outcome

• Fixed fee is better for customers approximately 82% of the time (based on company experience)
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Cisco SystemscoreTechnology or IntegrationLookingPoint is a longstanding Cisco Gold Partner with certifications in the latest Cisco technologies. The strategic partnership covers collaboration (Unified Communications Manager, WebEx, Unity Connection, UCCX), networking (routing, switching, wireless, SD-WAN), security (Firepower, ISE, next-gen firewalls), and data center (UCS, Hyperflex). LookingPoint leverages Cisco's PPDIOO methodology for project discovery, design, delivery, and support.
• Palo Alto NetworkscoreTechnology or IntegrationPalo Alto Networks is described as a global cybersecurity leader shaping the cloud-centric future. LookingPoint leverages Palo Alto Networks for next-generation firewall, perimeter security, endpoint protection, and security visibility solutions for clients.
• VMwarecoreTechnology or IntegrationVMware is the global leader in cloud infrastructure and virtualization. LookingPoint provides hypervisor management and data center services based on VMware technology, including vCenter management and ESXi monitoring.
• TesrexminorStrategic or Co-development PartnerTesrex is a quality-focused technology consulting firm specializing in tailored Security, Networking & Unified Communications solutions to mid-market and enterprise companies. This strategic alliance enables LookingPoint to provide exceptional services globally.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CDW Corporation: Large public IT solutions provider delivering hardware, software, and integrated services across networking, security, data center, and collaboration — the same practice areas LookingPoint covers, with comparable Cisco-led vendor alignment but at vastly greater scale.
• Insight Enterprises: Global IT solutions and services provider with a similar Cisco-centric networking, collaboration, and data-center practice mix; competes head-to-head with LookingPoint on enterprise infrastructure refresh and managed services engagements.
• Presidio: Privately held IT solutions provider with a deep Cisco Gold partner relationship and overlapping managed-services, networking, security, and collaboration offerings — the closest scale-and-model analog to LookingPoint.
• SHI International: Large privately held IT solutions provider combining hardware procurement, professional services, and managed services across infrastructure, security, and collaboration — directly comparable in service mix to LookingPoint.
• World Wide Technology (WWT): Large IT solutions and services firm with significant Cisco partnership and an integrated Advanced Technology Center for staging and integration — mirroring LookingPoint's Integration Center value proposition at much larger scale.
• ePlus: Technology solutions provider offering Cisco-led networking, security, collaboration, and managed services to mid-market and enterprise customers — directly comparable customer and solution mix to LookingPoint.
• Computacenter: European-headquartered IT infrastructure services provider with US operations spanning managed services, networking, and data center — overlapping with LookingPoint's Cisco-centric enterprise infrastructure practice.
• Optiv: Pure-play cybersecurity solutions provider with deep Palo Alto Networks and broader security-vendor relationships — directly comparable on the security leg of LookingPoint's practice (firewall, endpoint, identity, visibility).
• ConvergeOne: Collaboration-led IT solutions provider with strong Cisco Unified Communications and Contact Center practice — directly overlapping with LookingPoint's Collaboration pillar and Cisco Gold positioning.
• Sayers: Smaller US-based Cisco Gold Partner delivering networking, security, collaboration, and managed services to mid-market and enterprise — the closest size-comparable analog to LookingPoint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/lookingpoint
• Facebookfacebook.com/lookingpoint
• LinkedInlinkedin.com/company/lookingpoint

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lookingpoint