What Cofidis Portugal does

Cofidis Portugal is a branch (sucursal) of the French credit institution Cofidis S.A., operating in Portugal since 1996 and registered with Banco de Portugal under nº 921. The company is a dedicated consumer credit institution serving Portuguese retail individuals with a full product suite spanning personal credit (€2,500–€50,000), revolving credit lines (€500–€4,750), debt consolidation (€5,000–€50,000), auto and motorcycle financing (up to €50,000, up to 100% LTV, terms 24–120 months), purpose-specific loans (home improvement, education, leisure), and a credit card (including a Kinda Home co-branded variant). Distribution is omnichannel: 100% digital origination via the Cofinet web platform and App Cofidis, telephone inside sales, 13 physical stores spanning continental Portugal plus Madeira and Azores, and a B2B network of more than 3,000 auto dealer and retail partner points of sale using the WebPac platform.

Underlying technology is a regulated credit-institution stack rather than a tech-native platform: end-to-end paperless digital origination with 48-hour fund disbursement, PSD2/Open Banking API exposure via SIBS API MARKET under Berlin Group standards, Mastercard and Multibanco network connectivity, MB WAY and Via Verde integrations, 3D Secure authentication, and ancillary digital surfaces including the Cofidis Traduz Chrome browser extension and the Contas Connosco consumer financial education platform. Margem - Mediação de Seguros, Lda. operates as a wholly-owned insurance mediation subsidiary.

The business model is primarily net interest income on consumer credit (representative TAEGs range from 8.5% on education credit to 19.0% on revolving lines, with fixed rates, fixed monthly payments, and terms up to 120 months), augmented by insurance mediation commissions (acting as ASF-registered intermediary nº 07023493 distributing credit protection via ACM VIE/ACM IARD, health via Médis Light, serious illness via MetLife, and home/auto/personal accident via Ageas), credit card interchange, and transactional fees (e.g., €50–€125 for vehicle property registration services). Headcount is 800–900 (501–1000 band, with 887 reported in July 2018), and the customer base exceeds 500,000 borrowers supported by 28,000 partners.

Name

Cofidis Portugal

Legal name

Cofidis Portugal (sucursal da S.A. francesa Cofidis)

Website

https://cofidis.pt

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Cofidis Portugal is a Banco de Portugal-registered consumer credit institution (since 1996) serving 500,000+ Portuguese retail borrowers with personal, auto, consolidated, and revolving credit, a credit card, and insurance distribution, distributed digitally and through 13 stores and 3,000+ partner points of sale.

Ownership category

akta.pro rank

Product category

Consumer Lending

NAICS

Consumer Lending (522291), Credit Card Issuing (522210), Nondepository Credit Intermediation (5222)

SIC

Personal Credit Institutions (6141)

akta.pro primary industry

General Purpose Credit Cards (FSAKABAA)

Keywords

• Consumer credit services
• Personal loan products
• Debt consolidation lending
• Auto financing solutions
• Insurance mediation services

Headquarters

HQ city

Lisbon

HQ country

Portugal

HQ region

Europe

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Credit Interest Income: Cofidis earns interest income on personal loans, auto loans, consolidated loans, credit lines, and other credit products. Loans range from €500 to €50,000 with fixed interest rates and monthly payments. Interest rates (TAN/TAPR) vary by product type and loan amount.
2. Insurance Mediation Commission: Cofidis acts as an insurance mediator (registration nº 07023493 with ASF, supervised by Orias), distributing credit protection insurance and other insurance products (health, home, auto). Commission is earned on insurance products sold alongside credit products, including ACM VIE, ACM IARD, and MetLife policies.
3. Credit Card Transaction Fees: Cofidis earns interchange and transaction fees on its credit card products. The card offers cashback benefits and various payment modalities including installment plans at partner stores.
4. Property Registration Services: Cofidis charges fees for vehicle property registration services including property transfer (€90), reservation extinction (€50), and combined service (€125), provided through Margem - Mediação de Seguros.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Cofidis Portugal is a registered credit institution offering consumer credit products (personal loans, revolving credit lines, debt consolidation, auto and motorcycle financing, home and education credit) ranging from €500 to €50,000. It also distributes insurance products (health, home, auto, credit protection, serious illness) through partnerships as a registered insurance mediator. All products are accessible through a 100% digital application process, a 13-store physical network, and 3,000+ partner points of sale.

Product overview

Cofidis Portugal is a credit institution registered with Banco de Portugal (nº 921) offering a comprehensive suite of financial products and services. The core portfolio includes personal credit products spanning personal loans (Crédito Pessoal from 2,500€-50,000€), revolving credit lines (Linha de Crédito from 500€-4,750€), debt consolidation (Crédito Consolidado from 5,000€-50,000€), and purpose-specific credits for automobiles, motorcycles, home improvements, and education. The company also issues credit cards (including the discontinued but maintained Cartão de Crédito Cofidis and Kinda Home co-branded card), distributes insurance products through partnerships including health insurance (Médis Light), home insurance, automobile insurance, personal accident coverage, credit protection insurance, and serious illness insurance (Futuro Tranquilo). Additional services include vehicle property registration. All products are accessible through digital channels including the Área Cliente web platform and mobile app, with partner access via WebPac and CofidisPay platforms.

Differentiator

Problem solved

Functional benefit

Brands

• Contas Connosco by Cofidis: An information platform that translates financial concepts into accessible language for consumers to improve their relationship with money.

Products and services

• Crédito Pessoal (Personal Credit) Personal credit product for financing any personal project (health, leisure, home, goods and services) from €2,500 to €50,000 with TAEG from 9.9%, fixed monthly payments, and customer-chosen repayment terms. No opening commission. For individual consumers in Portugal.
• Linha de Crédito (Revolving Credit Line) Revolving credit line from €500 to €4,750 with TAEG of 18.8%-19.0%. Repaid amounts become available again for reuse without a new contract. Monthly payments of 2.97%-4.50% of the credit limit. For individual consumers with small project financing needs.
• Crédito Consolidado (Debt Consolidation Loan) Debt consolidation loan from €5,000 to €50,000 with TAEG from 15.6% that combines multiple existing credits into a single monthly payment. May include additional personal credit up to 15% of consolidated amount. For individual consumers seeking to reduce monthly payment burden.
• Crédito Automóvel (Auto Credit) Vehicle financing for new or used cars up to 100% of vehicle value, from €1,500 to €50,000 with TAEG from 10.5%, terms from 24 to 96 months. Distributed through 3,000+ partner auto dealerships. For individual consumers purchasing vehicles.
• Crédito Moto (Motorcycle Credit) Motorcycle financing for new or used bikes up to 100% of value, from €1,500 to €50,000 with TAEG from 10.5%, terms from 24 to 120 months. For individual consumers purchasing motorcycles.
• Crédito Pessoal Lar e Recheio (Home and Furnishing Credit) Personal credit for home improvements and furnishing (furniture, appliances, renovations) from €5,000 to €50,000 with TAEG from 9.9%, TAN from 8.60%, repayment terms 24-84 months. Lower rates available for loans starting at €15,000. For individual consumers undertaking home projects.
• Crédito Formação (Education Credit) Education financing for courses with preferential rates from €5,000 at TAEG of 8.5% over 84 months. Rate conditional on proof of course enrollment and attendance. For students and individuals pursuing educational courses.
• Cartão de Crédito Cofidis (Credit Card) Credit card product with no annual fee, up to €200/year cashback on purchases, included health insurance with dental coverage, and flexible payment options including interest-free installments. Optional Mais Por 2€ premium service adds 2% cashback, extended health insurance, and fee waivers. Maintained for existing cardholders.
• Seguro Proteção do Crédito (Credit Protection Insurance) Optional credit protection insurance at 0.70% of outstanding debt per month. Covers death, permanent disability, temporary incapacity, and unemployment. Coverage up to 30 months for unemployment and 36 months for temporary disability. For individual Cofidis borrowers.
• Seguros de Saúde Médis Light (Health Insurance) Health insurance product offered in partnership with Médis, providing unlimited consultations, diagnostic tests, hospitalization subsidy of €50/day for up to 60 days/year, home assistance services, and free online doctor consultations for general medicine and pediatrics. Co-payments apply per service. For individual consumers and families.
• Seguro Multirriscos Habitação Casa Segura (Home Insurance) Home insurance product protecting residence and belongings, distributed in partnership with Ageas. For individual homeowners and renters.
• Seguro Automóvel Protec (Auto Insurance) Vehicle insurance product for automobile protection, distributed in partnership with Ageas. For individual vehicle owners.
• Seguro Futuro Tranquilo (Serious Illness Insurance) Serious illness insurance offering fixed capital up to €40,000 upon diagnosis of covered conditions including cancer, stroke, heart attack, and cardiovascular interventions. Coverage from ages 18-59 valid until 65. For individual consumers seeking financial protection against critical illness.
• Serviço de Registo de Propriedade (Vehicle Property Registration Service) Vehicle property registration service for ownership transfer (€90) and reservation extinction (€50), with a combined service (€125) and processing within 24 business hours. Offered through subsidiary Margem - Mediação de Seguros. For individual vehicle buyers and owners.
• Canais Digitais Cofidis (Digital Banking Platform) Digital banking platform providing 24/7 access to account management, credit simulation, document submission, payment scheduling, and digital statements through the Área Cliente web platform and the App Cofidis mobile application. For individual Cofidis customers.

Quantifiable outcome

• Credit disbursement within 48 business hours of approval
• +4 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• AgeascoreStrategic or Co-development PartnerCofidis distributes health, home, and auto insurance products in partnership with Ageas. The partnership offers comprehensive insurance solutions for Cofidis customers, branded under Cofidis with Ageas as the insurer.
• ACM VIE and ACM IARDcoreStrategic or Co-development PartnerACM VIE and ACM IARD are the insurance providers for Cofidis's optional credit protection insurance. Cofidis is the policyholder and insurance mediator. Coverage includes life, permanent disability, temporary incapacity, and unemployment. Both insurers are supervised by ACPR (France).
• MetLifecoreStrategic or Co-development PartnerMetLife (MetLife Europe d.a.c.) provides the 'Seguro Futuro Tranquilo' (Serious Illness Insurance) for Cofidis customers, paying a fixed capital up to €40,000 upon diagnosis of covered serious illnesses. Cofidis distributes this product as an insurance intermediary.
• Margem - Mediação de Seguros, LdacoreImplementation/ SI/ Consulting PartnerMargem - Mediação de Seguros is a company within the Cofidis Group that provides vehicle property registration services (Extinction of Reservation €50, Transfer of Property €90, Combined €125). It handles all bureaucratic processes for vehicle ownership transfer.
• SIBS (SIBS API MARKET)coreTechnology or IntegrationSIBS provides the API marketplace through which Cofidis offers Open Banking services under PSD2 directive compliance. The API follows Berlin Group standards, enabling third-party providers to access customer financial data with consent.
• Médis (Grupo Médis)coreStrategic or Co-development PartnerMédis provides the health insurance network for Cofidis's Médis Light health insurance product. The partnership offers unlimited consultations, diagnostic tests, hospitalization subsidy, and home assistance services through the Médis provider network.
• Auto Dealers and Retail Partners (3,000+ points of sale)coreChannel Partner/ Reseller/ DistributorMore than 3,000 partner establishments across Portugal offer Cofidis financing at point of sale. Partners include auto dealerships, motorcycle dealers, and retail stores. Partners access the WebPac platform for autonomous credit application management and receive commission based on performance.
• Feu VertminorGTM or Marketing PartnerFeu Vert offers maintenance services at exclusive discounts for Cofidis auto and moto credit customers, enhancing the value proposition of Cofidis vehicle financing.
• BP (Petrobras)minorGTM or Marketing PartnerBP fuel station network offers exclusive fuel discounts for Cofidis moto credit customers, providing additional value for customers financing motorcycles.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• Younited Credit: European digital consumer lending platform operating across multiple EU markets with a focus on personal loans; competing in adjacent geographies with a similar digital-first credit model.

Direct peers

• Oney: French-origin consumer credit and payment solutions provider with operations in Portugal; offers credit, revolving, and payment products through similar retail and digital channels, directly comparable to Cofidis.
• WiZink: Digital-first consumer credit and credit card specialist active in Portugal and Spain; competes directly with Cofidis's revolving credit line and card products, targeting similar underbanked or non-bank-preferred consumers.
• Cetelem Portugal (BNP Paribas Personal Finance): BNP Paribas Personal Finance's Portuguese consumer credit arm; offers personal loans, auto credit, and credit cards through similar digital and partner channels, directly competing with Cofidis in the same customer segments.
• Credibom: Portuguese consumer credit institution offering personal loans, auto credit, and refinancing; operates with comparable multi-channel distribution including partner points of sale, directly competing with Cofidis.

Broad incumbents

• Novo Banco: Major Portuguese retail and commercial bank offering personal loans, auto credit, and credit cards; competes with Cofidis on consumer credit but as part of a full-service banking franchise.
• UCI (União de Créditos Imobiliários): Portuguese credit institution specializing in mortgage and consumer credit; overlaps with Cofidis in personal credit and credit consolidation while operating a broader financial services portfolio.
• Caixa Geral de Depósitos: Largest Portuguese state-owned bank with broad consumer credit offerings (personal loans, auto, housing); a broader incumbent that competes for the same consumer credit demand as Cofidis.
• Banco CTT: Portuguese retail bank (postal-bank partnership) that offers personal loans and consumer credit to the mass market; broader banking portfolio but overlapping target customer and product set with Cofidis.

Regional players

• Cofidis España: Spanish branch of the same French parent Cofidis S.A.; operates with a near-identical product suite (personal credit, auto, cards, insurance) in a different geography, providing a useful benchmark for the Portugal unit.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cofidis Portugal