Gazelle Travel

Name

Gazelle Travel

Legal name

Gazelle Travel Newcastle Limited

Website

https://gazelletravel.co.uk

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Luxury Travel Agency Services

NAICS

Travel Agencies (561510)

akta.pro primary industry

Luxury & Premium Leisure Travel Agencies (THAKABAC)

akta.pro secondary industries

Bespoke Multi-Day Itinerary Planning & Custom Tour Design (THAJALAB), Adventure & Expedition Custom Itinerary Planning (THAKAOAC), Multi-Activity & Expedition Packages (Guided Adventure Trips) (THAJABAL), Family, Honeymoon & Romance Travel Agencies (THAKABAE)

Keywords

• Luxury travel agency
• Tailor-made holidays
• Bespoke itineraries
• Travel extras
• Destination expertise

Headquarters

HQ city

Durham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Package Holidays: Traditional package holidays combining flights and accommodation, sold as ATOL-protected packages. Customers book through direct consultation with travel experts who tailor the holiday to requirements.
2. Tailor-Made/Bespoke Holidays: Customised luxury holidays built to individual customer specifications. Part of Gazelle Travel Group with access to discounted fares with over 65 airlines and an extensive bed bank for accommodation.
3. Travel Extras: Ancillary travel services including car hire (with motorhome hire), travel insurance with no age limit and coverage for pre-existing conditions, and private jet charter services.
4. Corporate Travel: Business travel services for corporate clients including staff incentives, group bookings, and business travel arrangements.
5. Cruises: Cruise holiday bookings across various cruise lines and destinations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Gazelle Travel is a Durham, UK-based travel agency that designs and sells luxury, tailor-made holidays. Travel experts consult directly with customers via shop, phone, or email to build bespoke itineraries covering flights, accommodation, tours, and experiences across destinations worldwide. The agency also books cruises, package holidays, and ancillary travel services such as car hire, travel insurance, and private jet charter.

Product overview

Gazelle Travel is a travel agency specializing in luxury and tailor-made holidays, offering a single unified service platform. The core offering centers on bespoke holiday planning through their Tailor-Made Holidays service, where expert consultants create personalized itineraries. Supporting services include various travel types (Activity Holidays, Beach Holidays, Wildlife & Safari, Short Breaks, Cruises, Honeymoons, Winter Sun, Skiing, Adventure & Trekking), plus travel extras (Car Hire, Travel Insurance, Private Jets). The company serves destinations across Africa, Asia, Australia, Canada, Caribbean, Europe, Indian Ocean, Latin America, Middle East, New Zealand, and USA, with strong expertise in Australasia and USA travel.

Differentiator

Problem solved

Functional benefit

Products and services

• Tailor-Made Holidays Bespoke, personalised holiday planning service where experienced travel experts create custom itineraries tailored to individual client requirements, handling every detail from flights and accommodation to tours and experiences.
• Activity Holidays Curated activity-based travel experiences for those seeking non-traditional holidays, including adventure activities and experiential travel.
• Beach Holidays Beach destination travel packages featuring accommodations at coastal resorts worldwide.
• Wildlife & Safari Holidays Safari tours and wildlife observation experiences across African destinations including Kenya, Tanzania, Botswana, and South Africa.
• Short Breaks Weekend and mid-week getaway packages across UK and European destinations.
• Cruise Holidays Cruise holiday packages covering ocean and river voyages with various cruise lines.
• Honeymoon Holidays Romantic getaway packages designed for couples and honeymooners, often featuring luxury accommodations and special experiences.
• Winter Sun Holidays Warm weather escape packages to sunny destinations during winter months, including Caribbean and Indian Ocean tropics.
• Skiing Holidays Ski holiday packages covering European and worldwide ski resorts, from beginner to expert levels.
• Adventure & Trekking Holidays Hiking and trekking holidays ranging from easy walks to challenging multi-day expeditions.
• Car Hire Vehicle rental services through partnered suppliers offering competitive rates in over 170 countries with motorhome hire options also available.
• Travel Insurance Travel insurance coverage with no age limit, covering pre-existing medical conditions and activities like skiing and watersports.
• Private Jet Charter Luxury private jet charter services offering VIP terminal access and personalised travel experiences.
• Corporate Travel Services Business travel services for corporate clients including staff incentives, group bookings, and business travel arrangements, offered under the Gazelle Travel Group with access to discounted fares with over 65 airlines.

Quantifiable outcome

• Customers consistently report stress-free, perfectly organised holidays with attention to every detail.

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core and minor.

• British AirwayscoreChannel Partner/ Reseller/ DistributorAirline partner providing flight services as part of package holidays. Listed as one of the major airline partners on the Gazelle Travel website.
• Qatar AirwayscoreChannel Partner/ Reseller/ DistributorAirline partner providing long-haul flight services. Listed as a key airline partner on the website.
• KLMcoreChannel Partner/ Reseller/ DistributorAirline partner. KLM logo appears on the website as one of the airline partners.
• Jet2 HolidayscoreChannel Partner/ Reseller/ DistributorTour operator partner for package holidays. Logo displayed on the website.
• Inspiring Travel CocoreChannel Partner/ Reseller/ DistributorLuxury tour operator partner. Logo displayed on the website as a trusted partner.
• IfOnlyminorChannel Partner/ Reseller/ DistributorLuxury travel experiences partner featured on the About page.
• LussominorChannel Partner/ Reseller/ DistributorLuxury travel partner displayed on the About page.
• ABTAcoreStrategic or Co-development PartnerThe Travel Association providing financial protection and industry standards. Gazelle Travel is an ABTA member, providing customer protection and dispute resolution services.
• ABTOT (Association of Bonded Travel Organisers Trust)coreStrategic or Co-development PartnerProvides financial protection under ATOL Franchise for Gazelle Travel Newcastle Limited (ABTOT number 5565, ATOL number 12641). Protects customers in event of insolvency.
• ATOL Scheme (CAA)coreStrategic or Co-development PartnerCivil Aviation Authority ATOL scheme providing financial protection for flight-inclusive packages. ATOL number 12641. APC contribution of £2.50 per person included in prices.
• Just Travel CoverminorChannel Partner/ Reseller/ DistributorTravel insurance partner offering tailored cover with no age limit and pre-existing medical condition coverage. Quote available through Gazelle Travel website.
• Flexible AutosminorChannel Partner/ Reseller/ DistributorCar hire partner offering competitive prices in over 170 countries at more than 23,000 locations, including motorhome hire.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Audley Travel: UK-based bespoke tailor-made travel specialist serving affluent travellers with country-specific destination experts. Directly comparable to Gazelle Travel in consultative model, luxury positioning, and country-by-country expert coverage.
• Trailfinders: Large UK high-street travel agency offering tailor-made holidays, cruises, and adventure travel with consultant-led sales. Comparable retail travel agency model focused on expert advice, though at significantly larger scale.
• Carrier: UK luxury tour operator specialising in tailor-made long-haul holidays with premium accommodation and bespoke itineraries. Directly comparable in luxury positioning, tailor-made offering, and affluent customer base.
• Turquoise Holidays: UK luxury tailor-made travel specialist with personal travel concierges creating bespoke holidays worldwide. Closely comparable in luxury positioning, hand-crafted itineraries, and high-touch customer service model.
• Elegant Resorts: UK luxury holiday specialist offering premium tailor-made holidays, honeymoons, and beach escapes to high-end clientele. Comparable in luxury leisure focus, tailor-made service model, and affluent customer segment.
• Travel Counsellors: UK-based travel agency operating through a network of home-based personal travel counsellors offering tailor-made holidays and corporate travel. Comparable bespoke consultative model and UK customer base, though delivered through self-employed agents rather than a retail shop.

Broad incumbents

• Abercrombie & Kent: Global luxury tour operator offering high-end escorted and tailor-made journeys worldwide. Overlaps in luxury tailor-made holidays, safari, and expedition offerings, but operates at much larger scale across multiple geographies.
• Kuoni: Long-established UK luxury and premium tour operator offering long-haul package and tailor-made holidays. Comparable in luxury positioning and long-haul destination expertise, but operates as a large incumbent with broader portfolio and brand recognition.
• TUI UK: Largest UK tour operator offering package holidays, cruises, and tailor-made travel across mainstream and premium tiers. Overlaps in package holidays and cruise offerings, but at massive scale with vertically integrated airline and resort assets Gazelle cannot match.

Emerging players

• Black Tomato: Boutique luxury travel company specialising in experiential and bespoke travel including adventure and cultural immersion. Comparable in tailor-made luxury and experiential offerings, but positions as a digitally-native brand targeting a younger affluent demographic.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/gazellene
• Facebookfacebook.com/gazelle.durham
• Instagraminstagram.com/gazelletraveldurham

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gazelle Travel