LifeWorks
LifeWorks, operating as TELUS Health within TELUS Corporation, delivers subscription-based employer wellbeing solutions in Canada, offering mental health, physical health, absence management, benefits administration, consulting, and training to HR managers, business owners, and public sector organizations.
- Company typePublic
- Founded1966
- HeadquartersMelbourne, Australia
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What LifeWorks does
LifeWorks, operating under the TELUS Health brand as part of TELUS Corporation (TSX: T), provides comprehensive employer wellbeing solutions to Canadian organizations across mental health, physical health, absence management, benefits administration, consulting services, and training. The platform delivers virtual and in-person care through a national network of health professionals, supported by a multidisciplinary care team model and dedicated product experts for employer clients. A proprietary Mental Health Index surveying 16,000 workers globally serves as a thought leadership and benchmarking asset. The business model is enterprise subscription-based with customized, quote-based annual contracts tailored to organization size and selected services, sold through a direct enterprise field sales motion targeting HR and benefits managers, business owners, and public sector organizations. Go-to-market emphasizes consultative engagement, with a multi-channel marketing approach spanning content resources, social media, and industry events.
LifeWorks firmographics
Firmographics- Name
- LifeWorks
- Legal name
- TELUS Corporation
- Website
- https://lifeworks.com
- Company type
- Public
- Founded year
- 1966
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- LifeWorks, operating as TELUS Health within TELUS Corporation, delivers subscription-based employer wellbeing solutions in Canada, offering mental health, physical health, absence management, benefits administration, consulting, and training to HR managers, business owners, and public sector organizations.
- Ownership category
- akta.pro rank
Where LifeWorks is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Markets served
LifeWorks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Employer Wellbeing Solutions: Subscription-based and managed services model providing comprehensive wellbeing solutions to employers including mental health, physical health, absence management, benefits administration, consulting, and training services. Pricing is customized and quote-based based on organization size and needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Customized enterprise pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
LifeWorks product offering
Product offeringCore offering
LifeWorks (operating as TELUS Health) provides comprehensive employer wellbeing solutions including mental health services, physical health care (virtual and in-person), absence management, benefits administration, consulting services, and employee training. The platform is delivered through a multidisciplinary care team and includes a proprietary Mental Health Index that benchmarks the mental health status of 16,000 workers globally. Services are sold as customized subscription-based packages to employers across Canada.
Product overview
TELUS Health offers a comprehensive wellbeing platform for employers, providing end-to-end solutions including mental health services, physical health care (virtual and in-person), absence management, benefits administration, consulting services, and training/learning programs. The platform is designed to support the mental, physical, and financial health of organizations and their employees, helping employers attract and retain talent while improving productivity and engagement.
Differentiator
Problem solved
Functional benefit
Products and services
- Mental Health Solutions
- Physical Health Solutions
- Absence Management Solutions
- Benefits Administration Solutions
- Consulting Services
- Training and Learning Solutions
- Mental Health Index Report
Quantifiable outcome
- Organizations can improve productivity, engagement and retention through comprehensive health and wellbeing programs
Companies that use LifeWorks
Customer profileSegments3 records
Ideal customer profiles3 records
LifeWorks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
LifeWorks partnerships and signals
Strategic signalScale indicators1 record
Expansion highlights5 records
LifeWorks competitors and assessment
Company assessmentDirect peers
- ComPsych: ComPsych is one of the largest traditional EAP and behavioral health providers for employers globally, serving many Fortune 500 accounts. It is the incumbent TELUS Health/LifeWorks most directly displaces when employers upgrade their EAP and mental health benefits.
- Modern Health: Modern Health is a direct competitor offering a global mental health platform for employers including therapy, coaching, and EAP functionality. Same buyer persona (HR/benefits), same delivery model (virtual-first), and same outcomes-focused positioning as TELUS Health/LifeWorks.
- LifeWorks (Morneau Shepell legacy): Morneau Shepell (rebranded LifeWorks, now under TELUS) was historically a leading Canadian EAP and benefits administration provider; this is essentially the same business described in the data, making it a self-reference rather than an external comparable.
- Lyra Health: Lyra is a direct peer as an employer-sponsored mental health platform delivering virtual therapy, coaching, and EAP-integrated care to workforces. It competes head-to-head with TELUS Health/LifeWorks for the same HR buyer and PEPM contract structure.
- Spring Health: Spring Health is a direct peer providing precision mental health benefits to employers with therapy, medication management, and EAP integration. It targets the same mid-market and enterprise HR buyer and competes on clinical outcomes and breadth of services.
- Headspace Health: Headspace (merged with Ginger) sells mental health and mindfulness benefits to employers, combining content, coaching, and therapy. It overlaps with TELUS Health/LifeWorks across the digital wellbeing and teletherapy stack and competes for the same benefits budget allocation.
- Virgin Pulse: Virgin Pulse provides an enterprise wellbeing, engagement, and benefits navigation platform for employers, with adjacent EAP and mental health capabilities. Comparable HR-tech buyer, similar bundled wellbeing positioning, and competing for the same enterprise contract dollars.
Regional players
- GreenShield Canada: GreenShield is a Canadian not-for-profit health benefits carrier with growing mental health and wellbeing services, including virtual care offerings. It is a regional competitor focused on the same Canadian employer and benefits market that TELUS Health/LifeWorks dominates.
Broad incumbents
- Optum (UnitedHealth Group): Optum is the health services arm of UnitedHealth Group and offers behavioral health, EAP, and population health solutions to large employers and payers. It is a much larger incumbent with overlapping employer wellbeing capabilities but operates across a far broader healthcare portfolio.
Emerging players
- Calm Health: Calm Business extends a consumer meditation and mental wellness app into employer benefits, overlapping with the digital content side of TELUS Health/LifeWorks. Less direct on clinical care but competes for the same wellbeing discretionary spend.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key highlights6 records
Customer concentration
LifeWorks social profiles
Digital presenceLifeWorks financial estimates
Financial estimateRevenue estimate
Valuation estimate
LifeWorks leadership team
Management profileNumber of profiles
LifeWorks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
LifeWorks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about LifeWorks
What does LifeWorks do?
LifeWorks (operating as TELUS Health) provides comprehensive employer wellbeing solutions including mental health services, physical health care (virtual and in-person), absence management, benefits administration, consulting services, and employee training. The platform is delivered through a multidisciplinary care team and includes a proprietary Mental Health Index that benchmarks the mental health status of 16,000 workers globally. Services are sold as customized subscription-based packages to employers across Canada.
Is LifeWorks a public or private company?
LifeWorks is a public company. It is classified as corporate owned and is currently operating.
When was LifeWorks founded?
LifeWorks was founded in 1966. It employs 1,001 to 5,000 people.
Where is LifeWorks based?
LifeWorks is headquartered in Melbourne, Australia, in the Oceania region.
How does LifeWorks make money?
One revenue line is on record: employer Wellbeing Solutions.
Who are LifeWorks's main competitors?
Direct peers on record are ComPsych, Modern Health, LifeWorks (Morneau Shepell legacy), Lyra Health, Spring Health, Headspace Health and Virgin Pulse. GreenShield Canada is listed as a regional player. Optum (UnitedHealth Group) is listed as a broad incumbent. Calm Health is listed as an emerging player.
Does LifeWorks have an API?
No public API is recorded for LifeWorks.