What Remote CoWorker does

Remote CoWorker is a US-headquartered virtual assistant outsourcing firm that sources, vets, trains, and manages remote staff — primarily from the Philippines — on behalf of clients in healthcare, e-commerce, legal, insurance, hospitality, and finance. Founded in 2013 and operating from St. Petersburg/Hallandale Beach, FL with additional contact offices in London, Sydney, and Dubai, the company reports 1,001–5,000 employees, 2,000+ available VAs, and a presence spanning 50+ countries. The platform-plus-services model combines 14 functional service modules (customer support, live chat, call center, bookkeeping, tech support, sales, back office, social media, real estate, web development, marketing, BPO, etc.) with the proprietary RemoteHub management dashboard, which provides task assignment, KPI tracking, Time Doctor-integrated time tracking, and customizable workflows. An AI Accent add-on, launched in 2025, applies real-time voice AI to neutralize accents on Zoom, Microsoft Teams, and Google Meet and is sold from $1/hour per user.

Revenue is generated primarily through hourly billing for deployed VAs ($6.99/hour English-only at 40+ hours/week, $9.99/hour bilingual at 40+ hours/week, and $7.99/hour at 20–39 hours/week), with enterprise-level commitments functioning as recurring monthly subscriptions. The go-to-market is sales-led via a multi-step website intake form that qualifies by company size (1–2 staff through Enterprise) and industry, supported by free consultations, case studies, and review-platform presence (4.9 on Trustpilot across 454 reviews, plus Clutch, Glassdoor, and Google). Enterprise-grade certifications — ISO 27001, SOC 2, HIPAA, and PCI Level 1 — position the firm for regulated workloads, and named engagements (MetroShoe, California Law Firm, Royal Key Supply, Settlement Group) span SMB through enterprise tiers, suggesting a broad, diversified customer base rather than a few anchor contracts.

Name

Remote CoWorker

Legal name

Remote CoWorker Inc.

Website

https://remotecoworker.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Remote CoWorker is a US-based VA outsourcing firm that sources, vets, and manages remote staff — primarily from the Philippines — across customer support, bookkeeping, sales, back office, and tech support for SMB and enterprise clients globally via its RemoteHub platform.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing / Virtual Assistant Services

NAICS

Temporary Help Services (561320)

akta.pro primary industry

Training Delivery Providers (In-Person, Virtual, Train-the-Trainer) (BPACANAM)

Keywords

• Virtual assistant outsourcing
• Business process outsourcing
• Remote staffing services
• Call center outsourcing
• Back office support

Headquarters

HQ city

St. Petersburg

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hourly VA Services: Clients pay hourly rates for virtual assistant services based on hours worked and language requirements. Rates vary by commitment level (40+ hours vs 20-39 hours) and whether English-only or bi-lingual support is needed. Payment is made in advance and processed through credit card, PayPal, wire, or ACH debit.
2. Enterprise-Level Services: Full-time dedicated remote employees at higher commitment levels, providing 40+ hours per week of virtual assistant support for enterprise clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Remote CoWorker provides pre-trained, vetted virtual assistants sourced primarily from the Philippines and delivered to businesses for administrative, customer support, live chat, sales, marketing, bookkeeping, tech support, and back-office functions. Service delivery is managed through the proprietary RemoteHub platform, with hourly pricing scaled by weekly hours and English-only vs bi-lingual support, and add-on AI Accent tooling for accent-neutralized communication.

Product overview

Remote CoWorker is a virtual assistant outsourcing company offering a platform-plus-services model. The core platform is RemoteHub, a proprietary all-in-one management dashboard for task assignment, progress tracking, and team communication. This is complemented by 14 distinct service modules including Virtual Assistant Outsourcing, Social Media Management, Call Center, Customer Support, Live Chat, Bookkeeping, Tech Support, Real Estate, Back Office Support, Sales Representative, BPO, Web Development, and Marketing Outsourcing. An add-on AI tool called AI Accent provides real-time voice AI accent neutralization for call and video communications.

Differentiator

Problem solved

Functional benefit

Brands

• RemoteHub: All-in-one management platform for managing outsourced resources, tracking tasks, KPIs, progress charts, and streamlining communication with virtual assistants.

Products and services

• Virtual Assistant Outsourcing Outsourced pre-trained virtual assistants for businesses needing administrative, customer support, live chat, sales, marketing, bookkeeping, and technical support; sourced primarily from the Philippines and managed through the RemoteHub platform.
• RemoteHub Proprietary all-in-one management platform providing customizable dashboards for task assignment, daily progress tracking, communication oversight, KPI monitoring, and progress charts for clients' outsourced remote teams.
• AI Accent Real-time voice AI accent neutralization tool that transforms live speech to minimize communication challenges without losing the speaker's tone, inflection, and pitch; integrates with Zoom, Microsoft Teams, and Google Meet.
• Social Media Management Outsourced social media management in which Remote CoWorker VAs handle content scheduling, posting, engagement, and social media strategy for clients.
• Call Center Outsourced call center services providing inbound and outbound calling capabilities, including customer service, sales calls, and cold calling through trained virtual assistants.
• Customer Support Outsourced customer support services providing email support, live chat, phone support, and ticket management through trained virtual assistants.
• Live Chat Dedicated live chat agent services providing 24/7 multilingual customer support through Remote CoWorker virtual assistants.
• Bookkeeping Outsourced bookkeeping and accounting services including QuickBooks management, invoicing, accounts payable, bank reconciliation, and financial reporting.
• Tech Support Technical support outsourcing providing Tier 1 coverage and advanced escalation help through trained, certified tech agents, with SLA-guaranteed resolution times and 24/7 multilingual support.
• Real Estate Virtual Assistant Services Industry-specific virtual assistant services for real estate businesses, including lead management, property inquiries, scheduling, and transaction coordination.
• Back Office Support Outsourced back office support including data entry, administrative tasks, and business process management through virtual assistants.
• Sales Representative Outsourced sales development services including cold calling, LinkedIn and email outreach, CRM management, appointment setting, and lead nurturing through trained sales VAs.
• BPO Business Process Outsourcing services covering back-office and front-office functions including customer service, finance and accounting, HR administration, and back-office processing.
• Web Development Outsourced web development services through Remote CoWorker virtual assistants, including website creation, maintenance, and development support.
• Marketing Outsourcing Outsourced marketing services including content scheduling, campaign coordination, performance tracking, and marketing operations support.

Quantifiable outcome

• Clients can save more than $100M in payroll expenses annually
• +4 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability3 records

Feature4 records

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• MyOutDesk: Real estate and general business VA outsourcing firm sourcing heavily from the Philippines. Closest direct competitor to Remote CoWorker in Philippines-sourced VA staffing, especially in the real estate vertical.
• Time Etc: UK/US-headquartered VA outsourcing firm offering dedicated assistants to entrepreneurs and SMBs. Comparable business model and customer base, serving as an international peer in the curated VA segment.
• SupportNinja: BPO/customer support outsourcing firm with offshore delivery centers. Overlaps with Remote CoWorker's call center, customer support, and back-office service modules, serving similar enterprise and growth-stage buyers.
• Boldly: Premium subscription-based VA staffing agency serving entrepreneurs and small businesses. Competes head-to-head with Remote CoWorker in the SMB VA outsourcing segment, differentiated by US-based, curated talent and higher pricing.
• Belay Solutions: US-based virtual assistant and bookkeeping staffing firm serving SMBs and executives. Directly comparable to Remote CoWorker on the VA outsourcing value proposition, though Belay positions at a higher price point with predominantly US-based talent.
• Wishup: India-based VA and remote staffing platform serving US SMBs and executives. Closely comparable model—pre-trained virtual assistants sold on subscription/usage basis—positioned in a similar price band to Remote CoWorker.

Emerging players

• Onlinejobs.ph: Philippines-focused job marketplace connecting employers directly to Filipino virtual workers. Disintermediates firms like Remote CoWorker by allowing direct hiring, representing a competitive substitute at lower price points.

Broad incumbents

• TaskUs: Public, large-scale BPO and digital customer experience provider operating across multiple verticals and geographies. Much larger than Remote CoWorker but competes for enterprise customer support and back-office outsourcing deals.
• Arise Virtual Solutions: Crowd-sourced contact center and BPO platform with a large network of work-from-home agents. Overlaps with Remote CoWorker's call center and customer support modules, serving enterprise CX buyers.
• Upwork: Large freelance marketplace where buyers can directly hire VAs and remote staff globally. Competes indirectly with Remote CoWorker for SMB outsourcing budget, though without the managed-service and compliance wrapper.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/RemoteCoWorker
• Facebookfacebook.com/remotecoworker
• LinkedInlinkedin.com/company/remotecoworker
• Instagraminstagram.com/remotecoworker

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Remote CoWorker