Fadata
Fadata builds the INSIS cloud-enabled SaaS insurance platform covering Property & Casualty, Life & Pensions, and Health lines for enterprise insurers globally. Headquartered in Munich and part of Charles Taylor, the company has 65+ implementations across 30+ countries supported by a 1,500+ partner network.
- Company typePrivate
- Founded1990
- HeadquartersSofia, Bulgaria
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What Fadata does
Fadata is a Munich-headquartered insurance software company founded in 1990 that builds the INSIS platform — a cloud-enabled, multi-database SaaS core system covering Property & Casualty, Life & Pensions, and Health lines of business. The platform is deployed across 30+ countries with 65+ implementations, serving enterprise insurers such as Zurich Insurance Group, Vienna Insurance Group, Prudential Poland, NN, ADNIC, Groupama Romania, Länsförsäkringar, and IPTIQ, with engineering operations distributed across Munich and Bulgaria (Sofia and Burgas). Product architecture is API-first, multi-database, and cloud-native, with delivery supported by a 1,500+ certified partner network and infrastructure alliances with AWS and T-Systems for data sovereignty.
The business model combines enterprise SaaS licensing of the INSIS core platform with implementation and configuration services, partner-driven delivery, and ongoing support. Customer segments span insurance groups across Europe, the Middle East, and Asia, with compliance credentials (ISO 27001, ISO 27017, GDPR, DORA-ready, FSQS-NL) functioning as procurement gatekeepers in regulated markets. Fadata was acquired by insurance-services group Charles Taylor in September 2017 and continues to operate as part of that group, with a leadership team comprising CEO Liselotte Munk, CFO Milen Glushkov, CTO Eike Schmidt, and Chief Commercial Officers Ralf Bojarra and Kirsten Skarnvad. Recent product releases have accelerated (INSIS 12.6.0 in February 2025, 12.7.0 in October 2025, 12.8.0 in April 2026), and the company has begun layering AI features — notably the INSIS AI Knowledge Assistant — onto the core platform.
Fadata firmographics
Firmographics- Name
- Fadata
- Legal name
- Fadata
- Website
- https://fadata.eu
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Fadata builds the INSIS cloud-enabled SaaS insurance platform covering Property & Casualty, Life & Pensions, and Health lines for enterprise insurers globally. Headquartered in Munich and part of Charles Taylor, the company has 65+ implementations across 30+ countries supported by a 1,500+ partner network.
- Ownership category
- akta.pro rank
Fadata industry classification
Industry- Product category
- Insurance Core Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS) (FSAGAGAB)
- akta.pro secondary industries
- Claims Management & Digital FNOL Platforms (FSAGAGAC), Data, Analytics & AI for Insurance (Risk, Pricing, Personalization) (FSAGAGAE)
Keywords
Where Fadata is headquartered
LocationHeadquarters
- HQ city
- Sofia
- HQ country
- Bulgaria
- HQ region
- Europe
Offices3 records
Markets served
Fadata business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscription: Cloud-enabled SaaS delivery model where insurers access INSIS platform via subscription. Includes managed service with security patches, platform updates, and scheduled upgrades. Eliminates upfront capital expenses on hardware, infrastructure, and software licenses.
- SaaS Subscription (Cloud Delivery): Subscription-based access to INSIS platform with infrastructure management, security, backups, and software updates handled by Fadata. Reduces initial and ongoing costs compared to on-premise deployment.
- On-Premise License: Container-based deployment option for organizations preferring on-premise solutions. Provides flexibility for insurers with specific infrastructure requirements.
- Professional Services: Implementation services, training, and support services. Includes tailored implementation, upgrade consultations, customer success management, and training programs (instructor-led, e-learning, blended).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | SaaS subscription model - custom pricing |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels8 records
Fadata product offering
Product offeringCore offering
Fadata develops and sells INSIS, a cloud-ready, API-first core insurance platform for General/P&C, Life & Pensions, and Health insurers. The platform supports policy administration, claims, billing, people management, reinsurance, product configuration, and process automation, with SaaS, cloud, and on-premise delivery plus implementation, training, data-sovereignty, regulatory, and AI support services.
Product overview
Fadata offers INSIS, a unified core insurance platform with a modular architecture covering all lines of business (General/P&C, Life & Pensions, and Health). The platform consists of the core INSIS Platform with integrated modules for Policy Administration, Claims Management, Billings & Collections, People Management, Reinsurance Management, and Configuration. Additional offerings include the SyneX INSIS Accelerator for faster implementations, the INSIS AI Knowledge Assistant for AI-powered knowledge retrieval, Data Sovereignty services via T-Systems, DORA Compliance Services, Training Services, and an Ecosystem of pre-integrated partner solutions. INSIS is delivered via cloud/SaaS (powered by AWS), container-based on-premise, or hybrid deployment models. Recent versions include INSIS 12.8.0 (April 2026), 12.7.0 (October 2025), and 12.6.0 (February 2025), all following an API-first architecture.
Differentiator
Problem solved
Functional benefit
Products and services
- INSIS Platform Cloud-ready, API-first core insurance software for General/P&C, Life & Pensions, and Health insurers, integrating policy administration, claims management, billing, people management, and reinsurance capabilities.
- Implementation Services Professional implementation support for INSIS, including tailored implementation, upgrade consultation, customer-success management, and related support services.
- INSIS Delivery Models Deployment options for INSIS comprising SaaS subscription delivery, container-based on-premise deployment, and AWS cloud hosting with managed installation, updates, and maintenance.
- SyneX INSIS Accelerator Pre-built configurations and templates for accelerating INSIS implementations across Property, Motor, Liability, Life, and Health insurance, providing up to 80% out-of-the-box functionality.
- INSIS AI Knowledge Assistant Standalone AI-powered SaaS that converts INSIS documentation into a version-aware knowledge layer and answers configuration and operational questions for INSIS users.
- Data Sovereignty Sovereign-first SaaS service using T-Systems/Deutsche Telekom External Key Management so encryption keys remain in the EU for GDPR, Schrems II, and DORA alignment.
- DORA Compliance Services Digital Operational Resilience Act alignment services that include forward patches, security updates, quarterly penetration testing, and Cyber GRX assessment.
- Training Services INSIS training service for business and IT roles through instructor-led sessions, the Learning Universe e-learning platform, and blended learning options.
- INSIS Ecosystem Pre-integrated enterprise solutions from Fadata and technology and solution partners, using an API Gateway for authentication, monitoring, and ecosystem connectivity.
Quantifiable outcome
- Time-to-market for new products shortened to only a few days with low-code product configurator
- +4 more outcomes
Companies that use Fadata
Customer profileNamed customers12 records
Segments4 records
Ideal customer profiles4 records
Fadata technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability6 records
Feature11 records
Fadata partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor, core and strategic.
- Market Context: Oracle, SAP, Zywave, Guidewire SoftwareminorThese are mentioned as dominant forces in commercial insurance software sector in market research context, not formal partnerships with Fadata.
- T-Systems (Deutsche Telekom)coreStrategic partnership for data sovereignty in cloud. T-Systems provides External Key Management Service (EKM) for Amazon Web Services, enabling 'Hold Your Own Keys' model. Keys stored in FIPS 140-2 Level 3 certified HSMs with 99.9% availability. Ensures encryption keys never leave the EU, meeting GDPR, Schrems II, and DORA standards.
- Amazon Web Services (AWS)coreAWS is the cloud infrastructure provider for INSIS platform. Fadata is a certified AWS partner. Successfully completed AWS Foundational Technical Review (FTR) ensuring meets rigorous standards for cloud security, operational reliability, and performance. Platform hosted on AWS with optimized cloud-native architecture.
- InsFocusstrategicPartnership to deliver advanced Business Intelligence for insurance companies. Fadata core insurance software combined with InsFocus BI expertise to deliver cutting-edge Operational analytics. Announcement date: December 12, 2024.
- AWS (Amazon Web Services) - Infrastructure PartnercoreInfrastructure partner providing cloud foundation for INSIS platform. AWS Foundational Technical Review completed successfully.
- Implementation Partners NetworkcoreNetwork of implementation partners with over 1,500 INSIS experts who deliver local implementation and post-implementation support. Partners help insurers seamlessly deploy, enhance and extend the INSIS platform across all business lines. Includes regional SI firms and consulting companies.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Fadata competitors and assessment
Company assessmentDirect peers
- Guidewire Software: Leading provider of core insurance platform software for P&C insurers, with Policy, Claims and Billing suites. Most direct competitor to Fadata's INSIS General/P&C modules and dominant force cited in commercial insurance core platform market analysis.
- Duck Creek Technologies: Cloud-native core insurance suite serving P&C insurers with policy, billing and claims. Competes head-to-head with INSIS in SaaS core platform deals and shares the same cloud-first, API-driven architectural philosophy.
- Sapiens International: Global provider of software solutions for the insurance industry spanning P&C, Life, Health and reinsurance. Closely comparable product breadth and multi-line platform strategy versus Fadata's INSIS.
- Majesco: Cloud-native core insurance platform vendor for P&C, Life, Annuities and Health, with strong emphasis on digital transformation and SaaS delivery — directly comparable positioning to Fadata in mid-market and enterprise insurers.
- Insurity: Provider of core insurance software and analytics for P&C insurers. Competes with Fadata in policy administration, claims and billing modernization deals for mid-to-large insurance carriers.
- FINEOS: Specialist software provider for Life, Accident and Health insurers, with a strong core platform offering. Comparable to Fadata's INSIS Life & Pensions and INSIS Health modules in product coverage.
- EIS Group: Cloud-native, open-core insurance platform serving life, annuities, health and P&C insurers. Competes architecturally (API-first, microservices) and functionally with Fadata's INSIS platform.
Broad incumbents
- Oracle Insurance: Tier-1 enterprise software vendor offering insurance policy administration, claims and billing as part of a much broader portfolio. Listed as a dominant force in commercial insurance core platforms and competes with Fadata for large enterprise RFPs.
- SAP Insurance: Global enterprise software incumbent with insurance-specific solutions for policy administration, claims and finance. Competes with Fadata at large global insurers and is cited as a dominant market force.
Others
- Charles Taylor Insurtech: Provider of technology and services to the insurance industry and an existing investor in Fadata (2017). Strategically adjacent given the capital relationship and overlapping insurance software ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Fadata social profiles
Digital presenceFadata compliance and trust
Trust signalCompliance6 records
Fadata financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fadata leadership team
Management profileNumber of profiles
Profiles4 records
Fadata funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fadata M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fadata
What does Fadata do?
Fadata develops and sells INSIS, a cloud-ready, API-first core insurance platform for General/P&C, Life & Pensions, and Health insurers. The platform supports policy administration, claims, billing, people management, reinsurance, product configuration, and process automation, with SaaS, cloud, and on-premise delivery plus implementation, training, data-sovereignty, regulatory, and AI support services.
Is Fadata a public or private company?
Fadata is a private company. It is classified as unknown and is currently operating.
When was Fadata founded?
Fadata was founded in 1990. It employs 501 to 1,000 people.
Where is Fadata based?
Fadata is headquartered in Sofia, Bulgaria, in the Europe region.
How does Fadata make money?
Four revenue lines are on record. SaaS Subscription is the primary driver. The others are saaS Subscription (Cloud Delivery), on-Premise License and professional Services.
Who are Fadata's main competitors?
Direct peers on record are Guidewire Software, Duck Creek Technologies, Sapiens International, Majesco, Insurity, FINEOS and EIS Group. Broad incumbents are Oracle Insurance and SAP Insurance. Charles Taylor Insurtech is listed as an others.
Does Fadata have an API?
Yes. INSIS provides REST APIs with OpenAPI 3.x specifications. Features include a Smart REST API Client for calling external OpenAPI-compliant REST services, stable and versioned APIs compatible with all interfaces for non-disruptive changes, and simplified integrations following a well-defined Domain Model. APIs are available for Policy Administration, Billing, People, Claims, Product Configurator, and Unit Linked modules. The platform supports enhanced connectivity with API Gateway managing dynamic routing for improved discoverability and scalability. Developer documentation is at help.fadata.eu.
What industry is Fadata in?
Fadata's product category is Insurance Core Software. Its primary akta.pro industry code is FSAGAGAB, Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS), with a secondary code of FSAGAGAC, Claims Management & Digital FNOL Platforms. Its NAICS code is 5182 and its SIC code is 7372.