CereCore

What CereCore does

CereCore is a Nashville-based healthcare IT services company and wholly-owned subsidiary of HCA Healthcare, founded in 2021 to deliver managed IT services, EHR consulting, and IT advisory to hospitals and health systems. The company operates across five service lines—Application Services (implementation, optimization, and ongoing management for Epic, MEDITECH, Oracle Health/Cerner, and ServiceNow), Support Services (24x7 Clinical Help Desk, IT Help Desk, and Legacy Application Support), Advisory Services (IT strategy, fractional CISO, cybersecurity, and revenue cycle), IT Infrastructure & Networking, and Staffing Services—with documented deployments across more than 300 facilities. It claims the largest dedicated MEDITECH practice in the industry and is KLAS-rated for the third consecutive year.

CereCore monetizes primarily through custom, quote-based enterprise engagements spanning two mechanics: recurring managed services (annual subscription-style contracts for help desk, infrastructure, and ongoing application support) and project-based professional services (implementation, optimization, migrations). A subscription-based MEDITECH Resource Library adds a scalable content/SaaS-style revenue layer on top of the services practice. GTM is enterprise field sales supplemented by heavy healthcare-IT conference presence (HIMSS, ViVE, MUSE, Becker's, HFMA, MEDITECH LIVE), thought-leadership content (podcast, resource hub), and the Digital Health Networks sponsorship targeting the UK NHS market. Pricing is not publicly disclosed and is tailored to scope and engagement length.

The customer base spans large US health systems (notably HCA Healthcare's 160+ US and 6 UK facility MEDITECH Expanse deployment), mid-market community hospitals (Decatur County Memorial, Mary Rutan Health, Jupiter Medical Center, Harrison Memorial, Salem Regional Medical Center), and rural providers—a segment CereCore targets with fractional executive and budget-conscious modernization services. Strategic technology partnerships include Oracle (joined Nov 2025 to support Oracle Health and its AI-powered EHR roadmap), ServiceNow, AWS, and Digital Health Networks in the UK. Documented outcomes include 58% Level-1 help desk resolution and ~$370K in savings through an optimized support model.

Name

CereCore

Legal name

CereCore

Website

https://cerecore.net

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

501–1,000 employees

Short description

CereCore is a Nashville-based, HCA Healthcare-owned healthcare IT services firm providing managed IT, EHR implementation, and advisory services across Epic, MEDITECH, Oracle Health, and ServiceNow to hospitals and health systems in the US and UK.

Ownership category

akta.pro rank

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT Services: Ongoing IT managed services and support functioning as an extension of client teams. Includes IT help desk, clinical help desk, and legacy application support services provided on a recurring basis.
2. Professional Services: Consulting services including application services (EHR optimization, implementation, data & interoperability), advisory services (IT strategy, cybersecurity, revenue cycle), IT infrastructure, and staffing services for project-based or permanent placement.
3. Project-Based Consulting: IT project help including EMR optimization, clinical workflow assessments, operational rationalization, and cloud migrations delivered through consulting engagements.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

CereCore provides healthcare IT services to hospitals and health systems, including EHR implementation, optimization, and managed support across Epic, MEDITECH, Oracle Health (Cerner), and ServiceNow platforms. The company delivers advisory services in IT strategy, cybersecurity, and revenue cycle, plus IT staffing and infrastructure support, operating as an extension of client teams.

Product overview

CereCore is a healthcare IT services company providing a comprehensive suite of technology services organized around five core service lines: Application Services (supporting Epic, MEDITECH, Oracle Health/Cerner, and ServiceNow), Support Services (Clinical Help Desk, IT Help Desk, Legacy Application Support), Advisory Services (IT Strategy & Leadership, Cybersecurity, Revenue Cycle), IT Infrastructure & Networking, and Staffing Services. The company operates as an EHR-agnostic partner, offering managed IT services, scalable IT support, and highly-skilled resources. A notable product offering is the MEDITECH Resource Library, a subscription-based online portal for MEDITECH users. CereCore is KLAS-rated for the third consecutive year and positions itself as an extension of client organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Application Services Comprehensive EHR application services supporting Epic, MEDITECH, Oracle Health (Cerner), and ServiceNow platforms, including implementation, optimization, data and interoperability, and ongoing management for hospitals and health systems.
• Support Services 24x7 managed support services including Clinical Help Desk, IT Help Desk, and Legacy Application Support, providing quick, accurate, and reliable user support as an extension of the client's team.
• Advisory Services Strategic advisory services covering IT Strategy and Leadership (including fractional CISO), Cybersecurity (NIST alignment, HIPAA compliance, threat monitoring, incident response), and Revenue Cycle optimization.
• IT Infrastructure & Networking Secure delivery and management of IT infrastructure for healthcare organizations, including network support, cloud migrations (e.g., AWS), and hosting services such as MEDITECH on-premise, hybrid cloud, and SaaS with disaster recovery.
• Staffing Services IT staffing services that provide healthcare organizations with access to specialized technical talent for project-based engagements or permanent placement across EHR and infrastructure roles.
• MEDITECH Resource Library Subscription-based online portal providing exclusive MEDITECH training resources, demos, videos, and educational content for MEDITECH users and healthcare IT teams.

Quantifiable outcome

• 58% of support calls resolved at Level 1
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Digital Health NetworksminorGTM or Marketing Partner · 20 May 2026CereCore is a sponsor of Digital Health Networks, a professional community for over 6,500 NHS IT leaders working to advance digital healthcare transformation across the UK. CereCore joins existing sponsors including AWS, Microsoft, Dell Technologies, InterSystems, and Salesforce. The sponsorship supports community engagement activities and the network's Summer Schools 2026 event.
• OraclecoreTechnology or Integration · 6 November 2025CereCore joined Oracle's enhanced partner program to leverage Oracle technologies in providing healthcare IT services. The partnership supports healthcare organizations with Oracle Health platforms, including new AI-powered electronic health record capabilities. CereCore aims to enhance Oracle-related expertise and support Oracle Health's upcoming AI-powered EHR system.
• ServiceNowcoreTechnology or IntegrationCereCore provides application services for ServiceNow platform, offering implementation and support capabilities for healthcare organizations using ServiceNow.
• NervecentreminorGTM or Marketing PartnerNervecentre is a new sponsor of Digital Health Networks alongside CereCore, Optum, and Better.
• OptumminorGTM or Marketing PartnerOptum is a new sponsor of Digital Health Networks alongside CereCore, Nervecentre, and Better.
• BetterminorGTM or Marketing PartnerBetter is a new sponsor of Digital Health Networks alongside CereCore, Nervecentre, and Optum.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Leidos: Large federal and health IT services firm with a Health Group covering EHR, analytics, and managed services for public and private healthcare. Competes for large enterprise and government health IT contracts.
• Accenture (Health): Global consulting firm with a major healthcare practice delivering EHR implementation, digital health, and managed services. Competes for the largest health system transformation engagements.
• Optum (UnitedHealth Group): Large incumbent offering health IT, consulting, and managed services to providers and payers. Competes with CereCore for health system advisory and technology services at enterprise scale.
• Huron Consulting: Broader consulting firm with a significant healthcare practice covering EHR, revenue cycle, and clinical transformation. Competes for larger health system engagements but operates across industries.

Direct peers

• Optimum Healthcare IT: Direct peer focused on Epic and Cerner/Oracle Health implementation, go-live support, and managed services. Both serve similar hospital clients with comparable EHR platform expertise.
• Tegria: Healthcare IT services and consulting firm (Providence-backed) offering EHR implementation, managed services, and advisory. Comparable in service breadth and healthcare-only focus.
• Avaap: EHR-focused consulting firm with deep Infor/Lawson and Workday practices alongside healthcare IT services. Comparable EHR services and managed services offerings.
• Pivot Point Consulting: Direct peer in healthcare IT consulting and staffing across EHR, data, and managed services. Both compete for hospital system engagements and Epic/MEDITECH talent.
• Nordic: Direct peer in Epic and MEDITECH consulting, implementation, and managed services. Both firms sell EHR implementation and optimization services to hospitals and health systems, competing for the same buyers.
• Impact Advisors: Direct peer in EHR strategy, implementation, and optimization consulting, with deep Epic and Cerner/Oracle Health practices. Both compete for large hospital system IT transformation engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• Xtwitter.com/CereCore
• YouTubeyoutube.com/@CereCore
• Facebookfacebook.com/CereCoreIT
• LinkedInlinkedin.com/company/cerecore

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CereCore