Humano Seguros
Grupo Humano is a Dominican insurance group operating through Humano Seguros (health, life, auto, and property insurance) and ARS Primera (health risk administration), serving over 1 million Social Security affiliates with ~45% private ARS market share in the Dominican Republic.
- Company typePrivate
- Founded2001
- HeadquartersSanto Domingo, Dominican Republic
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Humano Seguros does
Grupo Humano is a Dominican-owned insurance and health risk administration group headquartered in Santo Domingo, operating through two wholly-owned subsidiaries: Humano Seguros, which offers individual and group health, life, auto, and property insurance, and ARS Primera, a health risk administrator serving affiliates of the Dominican Social Security System under the Contributory Regime. Founded in 2001 as ARS Humano and reorganized under the Grupo Humano umbrella in 2016, the company holds approximately 45% market share among private ARS in the Dominican Republic and serves over 1 million affiliates.
The company distributes its products through an extensive omnichannel network comprising 19 branch offices, 31 stands in major medical centers, 12 Kioscos Humano self-service stations, 5 Puntos Humano service points, a 24/7 national call center, and digital self-service tools including the Humano APP (customer, provider, and intermediary versions), the Oficina Virtual web portal, and the 24/7 Consulta Virtual telemedicine service. Product tiers include Plan Platinum and Global Platinum (the first hybrid national-international health plan in the country), the Humano Sonrisas benefits program, and the Humano en Salud chronic care model.
Grupo Humano generates revenue primarily through recurring insurance premiums and ARS risk administration fees from individual consumers, corporate group clients, and SDSS contributors. Pricing is quote-based with annual billing cycles across plan tiers. The group has divested its Central American operations in El Salvador (2019) and Panama (2025) under the Seguros Vivir brand, refocusing capital and management attention on the Dominican market. Corporate social responsibility is delivered through the Humano de Corazón (pediatric health) and Humano Sostenible (diversity, inclusion, climate) programs.
Humano Seguros firmographics
Firmographics- Name
- Humano Seguros
- Legal name
- Humano
- Website
- https://humano.com.do
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Grupo Humano is a Dominican insurance group operating through Humano Seguros (health, life, auto, and property insurance) and ARS Primera (health risk administration), serving over 1 million Social Security affiliates with ~45% private ARS market share in the Dominican Republic.
- Ownership category
- akta.pro rank
Humano Seguros industry classification
Industry- Product category
- Insurance
- NAICS
- Direct Life, Health, and Medical Insurance Carriers (52411)
- SIC
- Life Insurance (6311), Fire, Marine & Casualty Insurance (6331), Hospital & Medical Service Plans (6324)
- akta.pro primary industry
- Individual Health Insurance Administration (TPA/ASO) (FSAIAEAK)
- akta.pro secondary industry
- Group HMO Plans (FSAIAFAK)
Keywords
Where Humano Seguros is headquartered
LocationHeadquarters
- HQ city
- Santo Domingo
- HQ country
- Dominican Republic
- HQ region
- Latin America
Offices11 records
Markets served
Humano Seguros business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Health Insurance / ARS Services: ARS Primera administers health risks for affiliates under the Dominican Social Security System (SDSS), providing coverage through the Contributory Regime. Revenue is generated through insurance premiums and risk administration fees from the national social security system and private contributors.
- Life Insurance: Humano Seguros offers individual and group life insurance plans as part of its broad portfolio, generating recurring premium revenue from policyholders.
- Auto and Property Insurance: Humano Seguros expanded into general insurance (auto and patrimonial) in 2018, adding property and casualty lines to its product portfolio. Revenue generated through policy premiums.
- Health Insurance Plans (Individual and Group): Comprehensive health coverage plans including Plan Platinum (high-end with national and international coverage), Global Platinum (first hybrid health plan with national and international coverage launched 2013), and standard health plans. Sold to individuals and corporate clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Platinum Plan - Premium high-end health coverage |
| Subscription | Annual | Global Platinum - First hybrid health plan with national and international coverage |
| Subscription | Annual | Humano Sonrisas - Benefits and discount program |
| Subscription | Annual | Humano en Salud - Integral attention model |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
Humano Seguros product offering
Product offeringCore offering
Humano Seguros is a Dominican insurance company offering health, life, auto, and property insurance products to individuals and corporate clients. Operating as part of Grupo Humano alongside its sister subsidiary ARS Primera (health risk administrator for the Dominican Social Security System), the company distributes its portfolio through 19 branch offices, 31 stands at medical centers, 12 self-service kiosks, 5 puntos Humano service points, digital channels (mobile app, virtual office, 24/7 telemedicine), and a national call center.
Product overview
Humano Seguros operates as part of Grupo Humano, a Dominican capital insurance group. The portfolio includes two core brands: Humano Seguros (offering health, life, auto, and patrimonial insurance) and ARS Primera (health risk administrator for the Dominican Social Security System). The product ecosystem spans traditional insurance offerings (Plan Platinum, Global Platinum) alongside digital services including the Humano APP mobile application, Oficina Virtual web portal, and 24/7 Telemedicina Consulta Virtual. Supplementary offerings include Humano Sonrisas benefits program and Humano en Salud integrated care model. The group also maintains social responsibility programs (Humano de Corazón and Humano Sostenible) and operates physical service points including branches, stands, kioscos, and puntos de servicio throughout the country.
Differentiator
Problem solved
Functional benefit
Brands
- Humano de Corazón: Corporate social responsibility program helping recovery of health of children from low-income backgrounds with high-cost diseases
- Humano Sostenible
Products and services
- Humano Seguros Insurance Portfolio Comprehensive portfolio of health, life, auto, and property insurance products delivered to individual and corporate clients in the Dominican Republic.
- ARS Primera Health Risk Administration Health risk administration services for affiliates of the Dominican Social Security System under the Contributory Regime, including coverage, preventive care, wellness programs, and chronic disease management.
- Plan Platinum Premium high-end health insurance plan offering the most exclusive and extensive coverage in the Dominican insurance market.
- Global Platinum First hybrid high-end health insurance plan in the Dominican Republic with national and international coverage, designed for clients seeking premium cross-border healthcare access.
- Humano Sonrisas Benefits Program Benefits and discount program offering clients preferential pricing at partner establishments across wellness, maternity, nutrition, entertainment, and services categories.
- Humano en Salud Integrated Care Model Comprehensive care model designed to prevent and treat diseases caused by chronic conditions, preventing them from evolving into more complex health issues.
Quantifiable outcome
- Reached 1 million affiliates by 2011 with ~45% market share among private ARS
- +4 more outcomes
Companies that use Humano Seguros
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Humano Seguros technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Humano Seguros partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor and core.
- UniBank (Panamá)minorGrupo Humano concluded its Panama operations under the Seguros Vivir brand through the sale to UniBank financial group in 2025, completing the exit from Central American markets and strengthening its strategic focus on the Dominican Republic.
- Red Latinoamericana de Clubes de Innovación (RELACI)coreGrupo Humano became a founding member of the first Club de Innovación (Innovation Club) of the Dominican Republic in 2024, an initiative driven by the private sector to foster an innovation ecosystem in the country. The club is part of RELACI, linking Dominican companies to the Latin American innovation ecosystem.
- Junior Achievement Dominicana (JA Dominicana)minorGrupo Humano and Junior Achievement Dominicana signed a partnership in September 2023 to train women in technology, as part of the group's corporate social responsibility and diversity initiatives aimed at empowering women and promoting inclusion in the technology sector.
- Ministerio de Economía, Planificación y Desarrollo (Dominican Republic)minorThe Ministry granted the Voluntariado Solidario 2023 award to Humano de Corazón in December 2023, recognizing the program's contribution to helping children from low-income backgrounds with high-cost and complex diseases.
- CONADIS and PNUDminorPartnership with the National Council for Disability (CONADIS) and the United Nations Development Programme (PNUD) for disability inclusion initiatives, resulting in three Sellos Incluye RD certifications (Gold and Bronze) in 2021 for accessibility, awareness, and employment of persons with disabilities.
- Preinversiones (El Salvador)minorGrupo Humano concluded its operations under the Seguros Vivir brand in Central America through the sale of its El Salvador operations to the consortium Preinversiones in 2019, as part of its strategic focus on the Dominican market.
Scale indicators8 records
Recent moves21 records
Expansion highlights5 records
Humano Seguros competitors and assessment
Company assessmentDirect peers
- Seguros Reservas: Dominican Republic's state-affiliated insurance company offering life, health, auto, and property lines, directly competing with Humano Seguros in the same market with similar product breadth and corporate clientele.
- ARS Universal: Competitor private ARS in the Dominican Republic administering health risks for SDSS affiliates, directly competing with ARS Primera under the same contributory regime framework.
- ARS Yunen: One of the licensed private ARS providers in the Dominican Republic competing directly with ARS Primera for SDSS affiliates under the same regulatory framework.
- Colonial de Seguros: Dominican insurance carrier offering health, life, auto, and property insurance with a focus on individual and corporate clients, directly competing across Humano Seguros' product portfolio.
- Angloamericana de Seguros: Dominican insurer with personal and commercial line offerings (life, health, property) operating in the same market as Humano Seguros and overlapping on product and customer segments.
Broad incumbents
- Mapfre República Dominicana: Dominican subsidiary of the global Spanish insurance group Mapfre, offering life, health, auto, and property insurance in the same DR market and overlapping with Humano across all major lines.
- Seguros Sura República Dominicana: Dominican operations of the Latin American financial group Sura, offering personal and corporate P&C and life insurance in the same Dominican market as Humano Seguros.
Others
- Humano Seguros (Subsidiary View): The insurance carrier subsidiary of the same group, peer for the ARS Primera health administration arm — they share Grupo Humano as parent, which makes them structurally comparable for portfolio analysis.
Regional players
- ASSA Compañía de Seguros (Caribbean): Caribbean-focused insurance group with DR presence, offering multi-line personal and commercial insurance similar to Humano's portfolio in terms of breadth and target customers.
- Sagicor Life Insurance Caribbean: Caribbean-wide life and health insurer with a strong group/employer-sponsored benefits offering, comparable to Humano's group health and life insurance products on a regional basis.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Humano Seguros social profiles
Digital presenceHumano Seguros compliance and trust
Trust signalCompliance6 records
Humano Seguros financial estimates
Financial estimateRevenue estimate
Valuation estimate
Humano Seguros leadership team
Management profileNumber of profiles
Profiles10 records
Humano Seguros subsidiaries and ownership
Company hierarchySubsidiaries2 records
Humano Seguros funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Humano Seguros M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Humano Seguros
What does Humano Seguros do?
Humano Seguros is a Dominican insurance company offering health, life, auto, and property insurance products to individuals and corporate clients. Operating as part of Grupo Humano alongside its sister subsidiary ARS Primera (health risk administrator for the Dominican Social Security System), the company distributes its portfolio through 19 branch offices, 31 stands at medical centers, 12 self-service kiosks, 5 puntos Humano service points, digital channels (mobile app, virtual office, 24/7 telemedicine), and a national call center.
Is Humano Seguros a public or private company?
Humano Seguros is a private company. It is classified as unknown and is currently operating.
When was Humano Seguros founded?
Humano Seguros was founded in 2001. It employs 1,001 to 5,000 people.
Where is Humano Seguros based?
Humano Seguros is headquartered in Santo Domingo, Dominican Republic, in the Latin America region.
How does Humano Seguros make money?
Four revenue lines are on record. Health Insurance / ARS Services are the primary driver. The others are life Insurance, auto and Property Insurance and health Insurance Plans (Individual and Group).
Who are Humano Seguros's main competitors?
Direct peers on record are Seguros Reservas, ARS Universal, ARS Yunen, Colonial de Seguros and Angloamericana de Seguros. Broad incumbents are Mapfre República Dominicana and Seguros Sura República Dominicana. Humano Seguros (Subsidiary View) is listed as an others. Regional players are ASSA Compañía de Seguros (Caribbean) and Sagicor Life Insurance Caribbean.
Does Humano Seguros have an API?
No public API is recorded for Humano Seguros.
What industry is Humano Seguros in?
Humano Seguros's product category is Insurance. Its primary akta.pro industry code is FSAIAEAK, Individual Health Insurance Administration (TPA/ASO), with a secondary code of FSAIAFAK, Group HMO Plans. Its NAICS code is 52411 and its SIC code is 6311.