DEKOM AG
DEKOM AG is a German vendor-agnostic AV and video conferencing system integrator, certified by Microsoft, Zoom, Logitech, and 40+ other vendors, delivering enterprise hybrid-work solutions across 50+ countries via eight regional subsidiaries.
- Company typePrivate
- Founded2013
- HeadquartersMadrid, Spain
- Headcount11–50
- GTM typeB2B
- OfferingServices
What DEKOM AG does
DEKOM AG is a privately held German Aktiengesellschaft headquartered in Hamburg and operating as a vendor-agnostic IT system house for enterprise audio and video collaboration. Founded in 2013 and specializing in hybrid work environments, the company sells, plans, installs, and supports professional video conferencing and media technology solutions across more than 50 countries. It holds top-tier certifications with all major unified communications platforms — Microsoft Gold Partner and Teams Rooms Specialist, Cisco Webex Rooms certified, Zoom Rooms specialist and EMEA Partner of the Year, Google Meet certified, and RingCentral Rooms certified — and operates a certified partner network spanning more than 40 manufacturers including Logitech (Principal Partner), Poly, Crestron, Neat, Lenovo, Barco, Sennheiser, Shure, Biamp, and Lifesize.
The product portfolio covers video conferencing room systems, telepresence, desktop endpoints, infrastructure, cloud services, accessories, display solutions, LED walls, projectors, wireless presentation, media control, professional audio systems, microphony, cable management, and visualizers, supplemented by services such as consulting, technical installation, managed services, event services, custom engineering design, and a unified communications help desk. The company pursues a capital-light integration model: hardware revenue is generated via resale of multi-vendor equipment, while recurring and higher-margin revenue is built through tiered service contracts (Bronze, Silver, Gold, Platinum) with response times ranging from 48 hours to 1 hour, and through 'DEKOM X as a Service', a rental/financing/managed-service offering.
DEKOM serves enterprise and mid-market customers across automotive, healthcare, manufacturing, pharmaceutical, education, and media verticals, with named logos including Toyota, A.P. Moller-Maersk, Takeda, Loesche, TUHH Hamburg, FOCUS Berlin, Aareon, and Adentics. The company operates eight wholly-owned regional subsidiaries — DEKOM LLC (USA), DEKOM Switzerland AG, DEKOM BV (Netherlands), DEKOM Belgium NV, DEKOM France S.A.S, DEKOM Visual Solutions SL (Spain), ООО ДЕКОМ УКРАИНА (Ukraine), and the German headquarters — delivering localized sales, project management, and support across multiple European languages. GTM is enterprise field sales and vendor-agnostic consulting, with quote-based pricing, no publicly disclosed revenue figures, and an employee base in the 11–50 range spread across legal entities.
DEKOM AG firmographics
Firmographics- Name
- DEKOM AG
- Legal name
- DEKOM AG
- Website
- https://dekom.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DEKOM AG is a German vendor-agnostic AV and video conferencing system integrator, certified by Microsoft, Zoom, Logitech, and 40+ other vendors, delivering enterprise hybrid-work solutions across 50+ countries via eight regional subsidiaries.
- Ownership category
- akta.pro rank
DEKOM AG industry classification
Industry- Product category
- Audiovisual Integration Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
Keywords
Where DEKOM AG is headquartered
LocationHeadquarters
- HQ city
- Madrid
- HQ country
- Spain
- HQ region
- Europe
Offices8 records
Markets served
DEKOM AG business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Video Conferencing Equipment Sales: Sale of room solutions and professional videoconferencing equipment including room systems, telepresence, infrastructure, cloud solutions, and accessories from multiple manufacturers
- Media Technology Solutions: Sale and installation of collaboration tools, display solutions, LED walls, projectors, wireless presentation systems, audio systems, and other media technology hardware
- Service Contracts: Service terms with Bronze, Silver, Gold, and Platinum contract types offering different service levels including telephone support, remote maintenance, replacement systems, and onsite service
- Equipment Rental: Rental of video conferencing systems with specific terms and conditions, including installation, maintenance, and insurance obligations for the hirer
- DEKOM X as a Service: Financing and rental options for high-quality conference room equipment and workplace solutions
- Professional Services: Consulting services, technical services, design of engineering systems, event services, and marketing services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Bronze, Silver, Gold, and Platinum service contract tiers with escalating service levels |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels10 records
DEKOM AG product offering
Product offeringCore offering
DEKOM AG is a vendor-agnostic IT system house that sells, plans, and installs professional video conferencing and audiovisual (media technology) solutions for enterprises worldwide. The company delivers end-to-end services including vendor-agnostic consultation, room design, equipment supply from 40+ certified manufacturers, professional installation, and tiered managed services across platforms such as Microsoft Teams Rooms, Google Meet, Cisco Webex Rooms, Zoom Rooms, and RingCentral Rooms.
Product overview
DEKOM AG is a vendor-agnostic IT system house specializing in high-quality audio and video solutions for enterprise collaboration. The company operates a platform-plus-services model, offering complete video conferencing solutions through multiple platform integrations (Microsoft Teams Rooms, Google Meet, Cisco Webex Rooms, Zoom Rooms, RingCentral Rooms) alongside a comprehensive portfolio of media technology products including room design, collaboration tools, display solutions, LED walls, projectors, wireless presentation systems, audio systems, and media control. Services include DEKOM X as a Service (flexible financing/rental options), Managed Services, Technical Services, Consulting Services, and dedicated support offerings including remote support, knowledge base, and help desk services. DEKOM is certified as a Microsoft Gold Partner and Teams Rooms Specialist, partnering with over 40 manufacturers including Cisco, Logitech, Poly, Crestron, Neat, and Lenovo to deliver vendor-agnostic solutions globally.
Differentiator
Problem solved
Functional benefit
Products and services
- Video Conferencing Solutions Complete videoconferencing solutions including room systems, telepresence, desktop solutions, cloud and infrastructure products from multiple vendors for enterprise collaboration.
- Media Technology Solutions Professional audiovisual solutions including display solutions, LED walls, projectors, wireless presentation, media control, audio systems, microphony, audio conferencing, visualizers, and cable management.
- DEKOM X as a Service Flexible financing, rental, and subscription offering that bundles high-quality conference room equipment and workplace solutions with predictable monthly payments.
- Equipment Rental Rental of video conferencing systems with installation, maintenance, and insurance obligations defined in rental terms and conditions.
- Service Contracts (Bronze/Silver/Gold/Platinum) Tiered managed service contracts providing telephone support, remote maintenance, replacement systems, and onsite service with response times ranging from 48 hours (Bronze) to 1 hour (Platinum).
- Managed Services Ongoing monitoring, maintenance, and operational support for deployed video conferencing and unified communications environments.
- Technical Services Installation, configuration, commissioning, and troubleshooting services delivered by certified technicians across global locations.
- Consulting Services
Companies that use DEKOM AG
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles4 records
DEKOM AG technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
Feature4 records
DEKOM AG partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and major.
- MicrosoftcoreDEKOM is a Microsoft Gold Partner and Teams Rooms Specialist, one of few fully certified experts in implementation of Microsoft Teams Rooms. They specialize in Microsoft Teams Rooms solutions across all product categories.
- LogitechcoreDEKOM awarded as Logitech Principal Partner, a prestigious status highlighting dedication and excellence in technological and partnership excellence. They offer Logitech Brio series webcams and Rally Bar products.
- CiscocoreCisco Webex Rooms certified partner offering Webex Room USB and other Cisco video conferencing solutions.
- ZoomcoreZoom Rooms specialist and Zoom EMEA Partner of the Year. Offers Zoom Room systems and related solutions.
- Poly (Polycom)majorCertified Poly partner offering Poly Studio X50 and other Poly video conferencing equipment.
- RingCentralmajorRingCentral Rooms certified partner providing RingCentral video conferencing solutions.
- Google MeetmajorGoogle Meet certified partner offering hardware and solutions for Google Meet environments.
- CrestronmajorCrestron certified partner offering media control and automation solutions.
- BarcomajorBarco certified partner offering ClickShare wireless presentation and other Barco solutions.
- SennheisermajorSennheiser certified partner for professional audio and microphone solutions.
- ShuremajorShure certified partner for professional audio systems and microphony solutions.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
DEKOM AG competitors and assessment
Company assessmentBroad incumbents
- Computacenter: UK-headquartered enterprise IT integrator with significant presence in DE/Europe and a UC/collaboration practice, serving large multinational accounts with broader scope than DEKOM but overlapping in video conferencing room deployments.
- CDW: Major US IT solutions provider with a substantial collaboration/UC practice, selling and integrating video conferencing hardware and managed services to enterprise and mid-market customers.
- SHI International: Large global IT solutions provider and reseller with a unified communications/AV practice, delivering integration and managed services to enterprise customers comparable to DEKOM's enterprise sales motion.
- Insight Enterprises: Global IT solutions integrator offering unified communications, video conferencing, and collaboration hardware/software integration — overlapping with DEKOM in enterprise UC deployment.
Direct peers
- Spinitar: North American AV/UC integrator providing design, integration, and managed services for video conferencing rooms and digital workplace environments to enterprise customers.
- AVI-SPL: Largest US-based AV integrator, providing design, integration, and managed services for video conferencing, collaboration, and digital workplace solutions across enterprise customers — directly comparable to DEKOM's full-lifecycle AV/UC integration model.
- Yorktel: US-based AV integrator specializing in video conferencing, telepresence, and managed UC services for enterprise and government — directly comparable in service portfolio and customer profile.
- Kinly: European-headquartered video conferencing and collaboration services specialist (succeeding the EMEA operations of AVI-SPL), delivering integration and managed services across multiple UC platforms — closely paralleling DEKOM's vendor-agnostic EMEA positioning.
- ProAV: UK/European audiovisual integrator offering design, installation, and managed services for video conferencing and collaboration environments, overlapping DEKOM's hybrid work and meeting-room focus.
Emerging players
- Crestron Electronics: AV control and room automation manufacturer that is also a DEKOM partner; competes at the higher end of the AV stack (control systems, room scheduling) where DEKOM also delivers integration, partly overlapping scope of work.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
DEKOM AG social profiles
Digital presenceDEKOM AG compliance and trust
Trust signalCompliance1 record
DEKOM AG financial estimates
Financial estimateRevenue estimate
Valuation estimate
DEKOM AG leadership team
Management profileNumber of profiles
Profiles6 records
DEKOM AG subsidiaries and ownership
Company hierarchySubsidiaries7 records
DEKOM AG funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DEKOM AG M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DEKOM AG
What does DEKOM AG do?
DEKOM AG is a vendor-agnostic IT system house that sells, plans, and installs professional video conferencing and audiovisual (media technology) solutions for enterprises worldwide. The company delivers end-to-end services including vendor-agnostic consultation, room design, equipment supply from 40+ certified manufacturers, professional installation, and tiered managed services across platforms such as Microsoft Teams Rooms, Google Meet, Cisco Webex Rooms, Zoom Rooms, and RingCentral Rooms.
Is DEKOM AG a public or private company?
DEKOM AG is a private company. It is classified as management employee owned and is currently operating.
When was DEKOM AG founded?
DEKOM AG was founded in 2013. It employs 11 to 50 people.
Where is DEKOM AG based?
DEKOM AG is headquartered in Madrid, Spain, in the Europe region.
How does DEKOM AG make money?
Six revenue lines are on record. Video Conferencing Equipment Sales are the primary driver. The others are media Technology Solutions, service Contracts, equipment Rental, DEKOM X as a Service and professional Services.
Who are DEKOM AG's main competitors?
Broad incumbents on record are Computacenter, CDW, SHI International and Insight Enterprises. Direct peers are Spinitar, AVI-SPL, Yorktel, Kinly and ProAV. Crestron Electronics is listed as an emerging player.
Does DEKOM AG have an API?
No public API is recorded for DEKOM AG.
What industry is DEKOM AG in?
DEKOM AG's product category is Audiovisual Integration Services. Its primary akta.pro industry code is BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC). Its NAICS code is 54151 and its SIC code is 7373.