What Connext Global Solutions does

Connext Global Solutions is a US-headquartered offshore staffing and business process outsourcing (BPO) provider, founded in 2014 by Tim Mobley and based in Honolulu. The company enables mid-market companies to build and operate offshore teams across four delivery geographies (Philippines, Colombia, Mexico, and India) without requiring clients to establish their own foreign subsidiaries. It serves clients across multiple functional verticals including financial services, customer experience, healthcare support, IT and development, back-office operations, marketing, and AI staffing.

The service portfolio spans the full offshore staffing lifecycle: custom recruiting with AI-enabled sourcing, screening, and first-round interviews; employer of record (EOR) covering payroll, benefits, and legal compliance; contractor-to-employee transitions; co-management with country- and function-specific managers; secure team facilities; and SOC 2 Type 2 certified IT security infrastructure. Operational metrics disclosed include a 21-day average time-to-fill, an industry-leading >80% annual employee retention rate, 3+ year average employee tenure, and an average of 70% cost savings versus local hires, with stated capacity to scale up to 100 new employees per month.

Connext operates a managed-services revenue model with quote-based monthly billing and no upfront recruiting costs. Its go-to-market is sales-led, combining direct enterprise outreach with referral channels, and is supported by content marketing (blogs, white papers, case studies), email newsletters, and an active social presence across LinkedIn, Facebook, YouTube, Instagram, and X. The company claims more than 280 clients with a 98% client retention rate over its 10-year operating history, and has earned Inc. 5000 (2024), EY Entrepreneur Of The Year finalist status for Tim Mobley (2024), a Sprout Best Workplace Culture award (2023), and SOC 2 Type 2 certification. Ownership remains founder-led with no disclosed institutional investors.

Name

Connext Global Solutions

Legal name

Connext Global Solutions

Website

https://connext.solutions

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Connext Global Solutions is a US-based offshore staffing and BPO provider founded in 2014 that helps mid-market companies build and manage offshore teams across the Philippines, Colombia, Mexico, and India without establishing foreign subsidiaries, delivering recruiting, EOR, co-management, and SOC 2-certified infrastructure.

Ownership category

akta.pro rank

Product category

Offshore Staffing Services

akta.pro primary industry

Contractor of Record (COR) / Global Contractor Management (BPACAHAE)

akta.pro secondary industry

Global Payroll & Multi-Country Payroll Coordination (EOR/PEO Interface) (BPAAAHAE)

Keywords

• Offshore staffing services
• Employer of record
• Global team building
• Business process outsourcing
• Offshore team management

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Offshore Staffing Services: Full-service offshore staffing model providing custom recruiting, employer of record services, team facilities, contractor transitions, co-management, and IT security. The company manages recruiting, payroll, compliance, and infrastructure for mid-market clients, enabling them to access global talent in Philippines, Colombia, and India while maintaining direct control over their teams.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels10 records

Core offering

Connext Global Solutions recruits, trains, and manages dedicated offshore teams on behalf of mid-market clients, acting as an Employer of Record across the Philippines, Colombia, Mexico, and India. It bundles custom AI-enabled recruiting, payroll and compliance administration, secure team facilities, contractor-to-employee transitions, and IT security (SOC 2 Type 2) into a single managed offshore staffing offering, supplemented by industry-tailored teams in financial services, healthcare, customer service, IT/development, back office, marketing, and AI staffing.

Product overview

Connext Global Solutions operates as an offshore staffing and outsourcing platform offering a unified suite of services to help mid-market companies build and manage offshore teams. The core service portfolio includes Employer of Record (EOR), Team & Facilities, Contractor Transitions, Custom Recruiting, Co-management, and IT Security services—all delivered through their global delivery centers. These services are complemented by industry-specific solutions covering Financial Services, Customer Service, Healthcare, Back Office, IT and Development, Marketing, and AI Staffing. The company enables clients to access global talent in markets like the Philippines, Colombia, Mexico, and India while maintaining direct control over their teams, with Connext managing recruiting, payroll, compliance, and infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Employer of Record (EOR) Services Manages payroll, benefits, and legal compliance for offshore employees on behalf of clients, enabling compliant employment in the Philippines, Colombia, Mexico, and India without the client establishing a foreign subsidiary.
• Custom Recruiting Services AI-enabled recruiting service performing sourcing, screening, and first-round interviews to find dedicated offshore talent, with no upfront cost and clients providing only a job description.
• Team & Facilities Services Provides secure, state-of-the-art office space and equipment for offshore teams across Connext's global delivery centers to support compliant team operations.
• Contractor Transition Services Converts global independent contractors into full-time employees with benefits and long-term positions under Connext's employer of record infrastructure.
• Co-management Services Provides country and function-specific managers who handle HR and operations oversight for client offshore teams while the client retains direct team control.
• IT Security Services SOC 2 Type 2 certified IT security services providing secure facilities and equipment for offshore staff to keep client data and operations compliant.
• Financial Services Offshore Solutions Industry-specific offshore staffing for bookkeeping, payroll management, AP/AR specialists, CPAs, and other financial operations functions.
• Healthcare Offshore Solutions Offshore staffing for healthcare administrative functions including revenue cycle management and patient scheduling.
• Customer Service Offshore Solutions Outsourced offshore teams for customer service, support, and success operations across inquiry handling and issue resolution touchpoints.
• IT and Development Offshore Solutions Long-term offshore IT help desk and software development team members to maintain operational continuity for client technology operations.
• Back Office Outsourcing Services Offshore administrative and operational support teams for general back-office business needs, including data entry and operations support.
• Marketing Offshore Solutions Offshore marketing specialists to augment client marketing operations, brand management, and lead generation activities.
• AI Staffing Solutions Provides scalable offshore AI/ML expert teams to support clients building artificial intelligence and machine learning capabilities.

Quantifiable outcome

• 98% client retention over 10 years of operation
• +5 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Multiplier: Multiplier is a global EOR and payroll platform enabling companies to hire and pay international employees. Competes directly with Connext's EOR and global payroll capabilities for SMB and mid-market buyers.
• Remote: Remote is a global EOR and international payroll platform competing head-to-head with Connext's EOR services. It serves similar mid-market and enterprise buyers looking to hire internationally without setting up local entities.
• Globalization Partners: Globalization Partners is an established global EOR platform enabling companies to hire in 180+ countries. Direct competitor to Connext's employer-of-record and international hiring service.
• Oyster HR: Oyster is a global EOR and talent acquisition platform serving companies hiring internationally. Overlaps with Connext's EOR, contractor conversion, and cross-border recruiting services.
• Cloudstaff: Cloudstaff is an offshore staffing provider based in the Philippines offering dedicated offshore teams to international clients. Closest direct competitor to Connext's Philippines-centric dedicated team model.
• Deel: Deel is a leading global EOR and contractor management platform, directly overlapping with Connext's EOR and contractor transition offerings. Both target companies needing to hire compliantly across borders without establishing subsidiaries.

Regional players

• Outsource Accelerator: Outsource Accelerator is a Philippines-based outsourcing advisory and provider connecting international clients to Philippine BPOs. Adjacent competitor in the offshore staffing space, primarily focused on the Philippines market that anchors Connext's operations.

Broad incumbents

• TaskUs: TaskUs is a large publicly-traded BPO specializing in customer experience, content moderation, and back-office outsourcing. Broader scale and capability set than Connext, but overlapping service lines in customer service and back-office.
• Concentrix: Concentrix is a global BPO and customer experience provider with delivery centers across the same geographies as Connext. Overlaps in customer service, finance, and IT staffing solutions, but at much larger scale and broader scope.
• Teleperformance: Teleperformance is one of the world's largest BPOs with offshore delivery across the Philippines, India, and LATAM. Competes with Connext on customer service and back-office outsourcing, though at enterprise scale.

Market position

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/connextph
• YouTubeyoutube.com/@ConnextOffshoreTeams
• Facebookfacebook.com/connextglobalsolutions
• LinkedInlinkedin.com/company/connextglobalsolutions
• Instagraminstagram.com/connextglobalsolutions_

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connext Global Solutions