The Genieve Shelter

What The Genieve Shelter does

The Genieve Shelter is a nonprofit social-services organization founded in 1988 and headquartered in Suffolk, Virginia, providing emergency shelter and supportive services to victims of domestic violence, sexual assault, stalking, and human trafficking across the Hampton Roads region (Suffolk, Franklin, Smithfield, Isle of Wight, Southampton, and Surry). Core service lines include a 24/7 crisis hotline (1-800-969-HOPE), free emergency shelter housing, text-to-911 emergency communications, case management, counseling, legal advocacy, and educational programming focused on ending the cycle of violence; bilingual delivery is offered in English and Spanish. The underlying operating model is a community-led service operation rather than a technology platform — service delivery rests on a small staff (11-50 employees), a trained volunteer corps, and an active Board of Directors led by Executive Director Marleisa Montgomery.

The organization is funded entirely through donations, with no fees charged to clients. Revenue streams include cash gifts (credit card, check, EFT), appreciated stock/security gifts, planned giving and bequests, honorarium/memorial gifts, gifts of real estate, and used vehicles, processed via Network for Good, PayPal Giving Fund, Amazon Smile, and direct contributions. Distribution is regional and direct: services are delivered through the physical shelter, the crisis hotline, text-to-911 (in partnership with the City of Suffolk and adjacent municipalities), and on-site volunteer programs. Marketing and donor acquisition run through the organizational website, Facebook, Instagram, Twitter/X, email newsletter, and periodic community fundraising events. No app, API, or proprietary technology product exists; the website is built on Wix.

Name

The Genieve Shelter

Legal name

The Genieve Shelter

Website

https://thegenieveshelter.org

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

The Genieve Shelter is a Suffolk, Virginia-based nonprofit founded in 1988 that provides free emergency shelter, a 24/7 crisis hotline, and support services to victims of domestic violence, sexual assault, stalking, and human trafficking across the Hampton Roads region.

Ownership category

akta.pro rank

Product category

Domestic Violence Shelter and Survivor Support Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Individual and Family Services (6241), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH)

Keywords

• Domestic violence shelter
• Crisis hotline services
• Emergency housing services
• Survivor support programs
• Community outreach services

Headquarters

HQ city

Suffolk

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations: The shelter accepts various forms of donations including cash gifts (credit card, check, electronic funds transfer), stock/security gifts (appreciated stock or mutual funds), planned giving/endowments (bequests, estate gifts), honorarium/memorial gifts, gifts of real estate, and used vehicles. Services are provided free to clients with all donations being tax-deductible.
2. In-kind Donations: Acceptance of physical donations including food, clothing, personal care products, furniture, appliances, bedding, household items, and other necessities that support shelter residents.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

The Genieve Shelter is a nonprofit organization that provides free, confidential emergency shelter and a continuum of support services to victims of domestic violence, sexual assault, stalking, and human trafficking in the Hampton Roads region of Virginia. Its core offerings include a 24-hour crisis hotline (1-800-969-HOPE), a safe refuge shelter, case management/counseling, legal advocacy, educational programs, and a volunteer program, with all services delivered free of charge to clients in both English and Spanish.

Product overview

The Genieve Shelter is a nonprofit organization offering a unified set of services for domestic violence victims, centered on a 24-hour crisis hotline (1-800-969-HOPE), safe refuge shelter housing, and Text-to-911 emergency services. The organization supplements its core services with volunteer training programs, donation collection (financial and in-kind), and an Amazon Smile charitable shopping partnership. All services are free to clients.

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Crisis Hotline 24/7 telephone crisis hotline (1-800-969-HOPE / 4673) providing immediate assistance and safety guidance to victims of domestic violence, sexual assault, stalking, and human trafficking.
• Safe Refuge Emergency Shelter Free, confidential emergency housing providing a safe refuge and supportive environment for victims of domestic violence, sexual assault, stalking, and human trafficking in the Hampton Roads region of Virginia.
• Text-to-911 Service Emergency text-to-911 service available for residents of Suffolk, Franklin, Smithfield, Isle of Wight, Southampton, and Surry, enabling safe emergency communication for victims who cannot safely place a voice call.
• Volunteer Training Program Group training sessions (e.g., periodic sessions such as a January 25th 10am-12pm training) preparing community volunteers to support shelter operations and client services.
• Donation Program Accepts tax-deductible cash gifts (credit card, check, electronic funds transfer, recurring debits), stock/security gifts, planned giving/endowments, honorarium/memorial gifts, gifts of real estate, used vehicles, and in-kind donations (food, clothing, personal care products, furniture, appliances, bedding, household items) to support shelter operations and residents.
• Amazon Smile Charitable Shopping Partnership with Amazon Smile allowing shoppers to designate The Genieve Shelter as their charity so that a percentage of eligible Amazon purchases is donated to the shelter.

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered minor and core.

• Network for GoodminorGTM or Marketing PartnerNetwork for Good provides online donation processing services for The Genieve Shelter, enabling donors to make secure financial contributions through their platform at networkforgood.org.
• PayPal Giving FundminorGTM or Marketing PartnerPayPal provides donation processing services allowing donors to contribute securely online using PayPal accounts to support shelter operations.
• Amazon SmileminorGTM or Marketing PartnerAmazon Smile charitable giving program allows shoppers to designate The Genieve Shelter as their charity and a percentage of eligible purchases is donated to the shelter.
• City of SuffolkcoreOthersSuffolk city government has implemented Text-to-911 service for residents, enabling emergency communication via text message for domestic violence victims who may be unable to call 911 safely.
• Suffolk, Franklin, Smithfield, Isle of Wight, Southampton, SurrycoreOthersRegional municipalities in Virginia that have implemented Text-to-911 service, enabling emergency communication via text for domestic violence victims in these jurisdictions who may be unable to call 911 safely.

Scale indicators2 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• National Domestic Violence Hotline: National 24/7 hotline and referral service for DV victims. Directly comparable crisis-line function; differs in that Genieve Shelter combines hotline with in-person emergency shelter.
• RAINN (Rape, Abuse & Incest National Network): Operates the National Sexual Assault Hotline and supports a network of local providers. Comparable crisis response function for sexual assault survivors, a population Genieve also serves.
• Samaritan House (Virginia Beach): Hampton Roads-area emergency shelter serving DV, human trafficking, and sexual assault victims with 24/7 hotline. Most direct local peer — same region, same victim profile, same service mix.

Broad incumbents

• YWCA: Large national nonprofit network operating domestic violence shelters, rape crisis centers, and advocacy programs. Comparable mission and shelter service model, but operates at much larger scale with broader programming.
• Safe Horizon: New York-based nonprofit providing emergency shelter, hotlines, and counseling for DV, sexual assault, and trafficking victims. Overlaps directly with Genieve's multi-mission victim services model at much greater scale.
• Catholic Charities of Eastern Virginia: Regional faith-based social services organization in Hampton Roads offering housing, refugee, and family support services. Adjacent service portfolio with overlap in emergency housing and crisis case management.

Regional players

• Virginia Sexual & Domestic Violence Action Alliance: Statewide coalition in Virginia supporting DV and sexual assault service providers. Functions as a peer intermediary/advocate operating in the same state as Genieve Shelter, with overlapping victim population.
• Transitions Family Violence Services: Virginia-based DV shelter and counseling provider serving Fredericksburg region. Comparable shelter-plus-counseling service model in the same state.
• Avalon Center: Virginia-based nonprofit providing emergency shelter and support for DV and sexual assault victims on the Eastern Shore and Northern Neck. Comparable service model, same state, non-overlapping geography.

Others

• National Network to End Domestic Violence (NNEDV): National advocacy and capacity-building organization for DV shelters and service providers. Not a direct operator but a key funder/intermediary shaping the operating environment for shelters like Genieve.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/TheGenieveShelter
• Facebookfacebook.com/TheGenieveShelter
• Instagraminstagram.com/thegenieveshelter

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Genieve Shelter