Netrics

What Netrics does

Netrics is a privately held Swiss managed IT services provider headquartered in Biel/Bienne, operating across four Swiss offices (Biel, Bern, Thun, and Zurich/Glattbrugg) with a stated workforce of 250 employees and a customer base of more than 500 organizations. The company delivers a modular portfolio of consulting, implementation, and managed services organized around six service lines—Advisory (including CIO-as-a-Service and CISO-as-a-Service), Cloud (public, private, and hybrid cloud plus GPU Cloud and Edge Cloud infrastructure), Workplace (Microsoft 365-based digital workplace modernization), Data & AI (AI Jumpstart, chatbots, Microsoft Copilot deployment), Security (SOC, NOC, penetration testing, identity management), and Software Engineering (custom development in .NET/Azure/Angular and Microsoft Power Platform low-code). Its technology stack is built around Microsoft Azure, Microsoft 365, Teams, SharePoint, Power Platform, and Azure OpenAI/Cognitive Search, supplemented by proprietary platforms including the Netrics Digital Work Platform, Edge Cloud infrastructure, and bespoke applications such as MIL-Office 5 (Swiss Armed Forces, 15,000 users), Cosmos (Edelweiss), and a B2B portal for Reka.

The operating group is structured as Netrics Holding AG with wholly owned subsidiaries GARAIO AG (software engineering, Bern), Solify GmbH (cloud services, Brütten, acquired November 2024), and PageUp AG (managed services and edge computing, Bern, acquired August 2022). Netrics monetizes through recurring managed services contracts, project-based professional services and consulting engagements, and subscription-style cloud infrastructure arrangements; pricing is contractually tailored per customer with defined service-level response times and multi-year engagement options. The go-to-market is enterprise field sales organized by geography, supported by inside-sales response and an Atlassian Jira-based self-service customer portal for support tickets.

The company markets itself as a Microsoft-specialist partner holding four Solution Partner designations (Specialist Threat Protection, Modern Work, Infrastructure Azure, Digital & App Innovation) and maintaining ISO 9001, ISO/IEC 20000-1, ISO/IEC 27001, 27017, 27018, and ISAE 3402 Type II certifications. Named customers span government (Swiss Armed Forces, AKBS, AKSO), logistics (BusinessCom), tourism (Edelweiss), engineering (Emch+Berger), financial/pension (Previs Vorsorge), benefits (Reka), and education (IMD), with the entire operations footprint confined to the Swiss domestic market.

Name

Netrics

Legal name

Netrics Holding AG

Website

https://netrics.ch

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Netrics is a Swiss managed IT services provider (250 employees, 500+ customers, four offices) delivering cloud, workplace, security, AI, and advisory services built on the Microsoft Azure and Microsoft 365 stack to mid-market and public-sector clients across Switzerland.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industries

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Cloud-Native Enablement (Containers, Kubernetes, Service Mesh) (BPAEAKAE), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

Keywords

• Managed IT services
• Cloud infrastructure services
• Microsoft 365 consulting
• Digital workplace solutions
• Cybersecurity advisory

Headquarters

HQ city

Biel

HQ country

Switzerland

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Ongoing managed IT services including cloud infrastructure management, security monitoring, and workplace support. Billed through service agreements with response time guarantees and service hours.
2. Professional Services & Consulting: Project-based consulting engagements for advisory, implementation, migration, and optimization services. Includes CIO as a Service, CISO as a Service, and various assessment services.
3. Cloud Infrastructure Services: Cloud services including public, private, and hybrid cloud solutions, GPU cloud, and edge cloud infrastructure.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Netrics is a Swiss managed IT services provider delivering advisory, implementation, and managed services across six service lines: Cloud (public/private/hybrid, GPU Cloud, Edge Cloud), Workplace (Microsoft 365 digital workplace modernization), Data & AI (analytics, AI Jumpstart, Microsoft Copilot), Security (assessments, SOC/NOC, identity management), Software Engineering (.NET, Azure, Power Platform low-code), and Advisory (CIO/CISO as a Service). Services are delivered by specialized consultant and engineering teams through direct enterprise sales and a self-service support portal.

Product overview

Netrics is a Swiss managed IT services provider offering a modular portfolio of consulting and implementation services organized around six core service lines: Advisory (strategic IT consulting, CIO/CISO as a Service), Cloud (public/private/hybrid cloud strategy, migration, GPU Cloud, Edge Cloud), Workplace (digital workplace modernization, Microsoft 365), Data & AI (analytics platforms, AI Jumpstart, Microsoft Copilot), Security (360-degree security services from consulting to SOC/NOC), and Software Engineering (custom development, integration, low-code). These services are delivered through consultants and engineers, with subsidiaries GARAIO (software development) and Solify contributing specialized capabilities. The offering operates as a services-led portfolio rather than a single software product, combining advisory, implementation, and managed services across cloud, workplace, security, and data domains.

Differentiator

Problem solved

Functional benefit

Brands

• GARAIO: A Netrics subsidiary specializing in software engineering, web applications, AI solutions, and Microsoft 365 implementations. Known for AI Jumpstart program and Cosmos communication platform.

Products and services

• Advisory Strategic IT advisory services supporting CXOs in decision-making, IT strategy alignment, risk management, and regulatory compliance. Includes CIO as a Service, IT Vitality Check, ITSM Optimization, IT Strategy, Program Management, Business Advisory, and Cyber Security Advisory for Swiss enterprise and public-sector clients.
• Cloud Cloud consulting and managed services including strategy, migration and modernization, security and governance, continuous optimization, architecture and security reviews, and FinOps assessment across public, private, and hybrid cloud environments (Azure-based). For Swiss enterprises and government agencies modernizing IT infrastructure.
• Workplace Digital workplace services including concept and planning, migration and implementation, change management and adoption, employee experience assessment, and productivity and automation jumpstart. Built around the Microsoft 365 ecosystem for Swiss enterprises modernizing employee collaboration and productivity.
• Data & AI Data and AI services encompassing consultation and ideation, platforms and reports, AI applications (chatbots, process automation, agent systems), Microsoft Copilot deployment, envisioning workshops, AI Jumpstart, and Copilot Kickstart. Targets Swiss enterprises seeking to operationalize data and generative AI.
• Security Comprehensive security services including consulting and assessments, asset and risk management, business continuity management, penetration testing, identity and access management, privileged access management, cyber readiness check, SOC, NOC, and ransomware containment for organizations needing enterprise-grade cyber defense.
• Software Engineering Custom software development and integration services including user experience and design, custom software development (.NET, Azure, Angular), integration and automation (ERP, CRM, Logic Apps), and low-code Power Platform solutions. Includes Power Platform Jumpstart, Productivity and Automation Assessment, and CIO/CISO as a Service engagements.
• GPU Cloud High-performance GPU cloud infrastructure for compute-intensive workloads such as CAD, simulation, and graphics-heavy applications. Enables location-independent work with centralized management and maximum security for engineering and construction firms.
• Edge Cloud On-site edge cloud infrastructure operated directly at customer locations for low-latency computing and high availability. Used by automated logistics centers and operations with robotic and drone systems requiring maximum availability and fail-safety.
• Netrics Private Cloud Secure private cloud environment for business-critical applications and sensitive data migration, integrated with hybrid cloud environments for disaster recovery and business continuity. For organizations with stringent security and data sovereignty requirements.
• MIL-Office 5 Modern single-page web application for administrative management of military personnel, including accounting, personnel control, accommodation allocation, and reporting. Built with role-based permissions and offline/online synchronization. Used by Swiss Armed Forces to support 15,000 militia officers.
• Cosmos Communication Platform Modern internal communication platform serving as the digital entry point to all enterprise systems, replacing legacy intranet/news portals. Implemented for enterprise customers such as Edelweiss as part of their Microsoft 365 digital workplace rollout.
• AI Jumpstart Structured six-week program for building AI solutions using internal knowledge. Combines Azure Cognitive Search with Azure OpenAI for chatbot development, document vectorization, and proof-of-concept delivery. Targeted at organizations seeking to operationalize generative AI for internal knowledge retrieval and customer service.
• Power Platform Jumpstart Ten-day low-code prototype development engagement using Microsoft Power Platform, enabling rapid prototyping and testing of automation and application ideas. For organizations wanting to validate Power Platform use cases quickly.
• CIO as a Service Interim strategic IT leadership providing immediate access to experienced IT executives for leadership continuity, strategy refinement, and organizational reorganization support. Aimed at SMEs and organizations without full-time CIO functions.
• CISO as a Service On-demand strategic security leadership providing first-class security expertise for SMEs and organizations without in-house CISO functions, supporting security program development and oversight.

Quantifiable outcome

• 15,000 militia officers relieved from administrative workloads
• +4 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability6 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft partner with Solution Partner status across multiple specializations: Specialist Threat Protection, Modern Work, Infrastructure Azure, and Digital & App Innovation. Deep integration with Azure cloud, Microsoft 365, Teams, SharePoint, Power Platform, and related Microsoft enterprise solutions. Services include Microsoft Copilot deployment and Power Platform implementations.
• GARAIOcoreStrategic or Co-development PartnerGARAIO is a subsidiary of Netrics specializing in software engineering. They developed Cosmos communication platform, implemented MIL-Office 5 for Swiss Armed Forces, built AI chatbot solutions for AKBS, and created digital workplace solutions for Edelweiss and Reka. GARAIO operates from Bern location.
• SolifyminorStrategic or Co-development PartnerSolify GmbH is associated with Netrics Group. Located in Brütten, Switzerland. Contact booking for Cloud services references solify.ch email domain.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Noser Engineering AG: Swiss IT services and software engineering firm with Microsoft, cloud, and digital workplace capabilities; a long-standing Swiss competitor with comparable customer segment and delivery model.
• isolutions AG: Swiss Microsoft-focused managed services and workplace provider offering similar Microsoft 365, Azure, and security services to mid-market and enterprise Swiss customers — the closest head-to-head competitor for Netrics in the DACH Microsoft ecosystem.
• Adfinis AG: Swiss managed services and cloud provider focused on enterprise infrastructure, security, and open-source cloud platforms; competes with Netrics for similar mid-market and enterprise customers in Switzerland.
• ti&m AG: Swiss IT services and software engineering firm with overlapping cloud, digital workplace, and security offerings; a direct competitor in Swiss enterprise accounts with comparable size and Microsoft/engineering positioning.

Broad incumbents

• Accenture (Switzerland): Global consulting and SI with significant Swiss presence; competes for large enterprise digital transformation, cloud, and AI mandates that overlap with Netrics' advisory and Cloud practices.
• Swisscom AG (Enterprise): Swiss incumbent telco with a large enterprise IT services division covering cloud, workplace, security, and managed services; competes broadly for the same enterprise and government accounts Netrics targets.
• Avanade Inc. Global Microsoft-focused SI joint venture between Accenture and Microsoft; competes for large Swiss enterprise Azure, Copilot, and digital workplace deals, often at larger scale than Netrics.
• Bechtle AG: Germany-headquartered IT services and managed services provider with significant Swiss operations; offers cloud, workplace, security, and IT services as part of a broader European portfolio, competing with Netrics on enterprise contracts.
• Atos Switzerland: Global IT services provider with Swiss enterprise and public-sector contracts in cloud, workplace, and security; competes with Netrics on large-scale transformation mandates.

Regional players

• Allgeier Group: European IT services group with Microsoft, cloud, and enterprise services capabilities; competes in adjacent geographies and on cross-border mandates involving Swiss clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@Marketingnetrics
• LinkedInlinkedin.com/company/netrics-ag
• Xx.com/netricsag
• Facebookfacebook.com/NetricsSchweiz

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Netrics