What famileo does

Famileo (legally ENTOURAGE SOLUTIONS SAS) is a French consumer subscription service that converts family-shared messages and photos into personalized monthly printed newspapers, called "gazettes," delivered by post to elderly relatives — primarily grandparents. The platform is accessible via web browser, iOS, and Android apps, where up to 60 family members per subscription can independently post content; the system then auto-formats the content into a chronologically ordered, large-print newspaper validated by occupational therapists for elderly readability. Production is fulfilled through a partnership with Handirect, an adapted-enterprise network operating eight printing agencies across France.

The company's commercial model is a tiered monthly subscription (Monthly, Monthly+, Bi-monthly, Weekly) priced regionally at roughly €5.99–€17.99/month in Europe and $9.99–$26.99/month in the US, supplemented by one-time purchases including a €39 gift box (six prepaid months plus a storage case), an annual Year Album compilation, and a gazette storage box. Distribution combines direct self-serve online sign-up, a B2B channel through care homes and nursing homes that offer free access to residents, and physical retail through Cultura stores in France. The technology stack runs on AWS infrastructure in Ireland with SOC1/SOC2/SOC3 compliance and is GDPR-compliant under a designated DPO.

Since the first gazette shipped in August 2015, Famileo reports over 1.8 million users and more than 260,000 grandparents receiving gazettes across France, Spain, Belgium, the Netherlands, the United Kingdom, Canada, the United States, Germany, and Switzerland. The company employs approximately 65 staff split between Saint-Malo (headquarters) and Barcelona, and operates as a privately held, bootstrapped business with no disclosed institutional funding rounds.

Name

famileo

Legal name

ENTOURAGE SOLUTIONS

Website

https://famileo.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

famileo

Ownership category

akta.pro rank

Product category

Personalized Family Communication and Print Service

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Dementia Companion & Engagement Care (HSABAEAA)

akta.pro secondary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

Keywords

• Personalized print newspaper
• Family communication platform
• Intergenerational messaging
• Subscription gazette service
• Senior care engagement

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Monthly Subscription: Recurring monthly subscription fees for gazette delivery. Multiple tiers available (Monthly, Monthly+, Bi-monthly, Weekly) with different message limits and delivery frequencies. Subscriptions are non-binding and automatically renewed unless cancelled.
2. Gift Box (Box Cadeau): One-time purchase of a gift box containing 6 months of subscription pre-paid, a storage box for gazettes, a demo gazette and instructions. Sold for €39.
3. Year Album: One-time purchase of a compiled album of all gazettes from a year. Customers can choose format (A5 or A4), cover finish (matte or glossy), and add a personal message on the second cover. Price varies by page count.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Famileo operates a cloud-based subscription platform (web, iOS, Android) where multiple family members independently share messages and photos that are automatically compiled into a personalized printed family newspaper (the "gazette"), which is mailed monthly to an elderly recipient such as a grandparent. The service is offered in four subscription tiers (Monthly, Monthly+, Bi-monthly, Weekly) at price points ranging from €5.99 to €17.99 per month, with worldwide delivery included. Complementary one-time products include a 6-month gift box, an annual yearbook album, and a gazette storage box, alongside a separate B2B offering (Famileo Pro) that provides care homes with free access for residents.

Product overview

Famileo is a B2C web and mobile platform that creates personalised printed newspapers (gazettes) for families to share with elderly relatives, particularly grandparents. The core product is the Famileo Gazette — a monthly printed newspaper auto-formatted from family-shared messages and photos — delivered by post. The product portfolio includes the core Gazette subscription (available in four plans: Monthly, Monthly+, Bi-monthly, and Weekly), the Famileo Box gift set (6-month prepaid subscription with archival box), the Album de l'année annual yearbook compilation, the Range-gazettes storage box, the Family Kitty cost-sharing module, a Couple subscription option, a Referral program, and a promotional code offering (HELPINGHAND). A separate B2B arm (Famileo Pro) serves care homes and assisted-living facilities. The service is accessible via web browser, iOS/Android mobile apps, and print output, spanning 9 language versions across Europe, North America, and beyond.

Differentiator

Problem solved

Functional benefit

Products and services

• Famileo Gazette (Subscription) Monthly personalized printed newspaper (gazette) sent by post to an elderly relative. Family members share messages and photos through the web app or iOS/Android mobile app; Famileo automatically formats and prints the gazette for delivery to the recipient's mailbox. Offered in four subscription tiers (Monthly, Monthly+, Bi-monthly, Weekly) with worldwide delivery included at the same price.
• Famileo Box (Coffret Cadeau) Physical gift box priced at €39 containing a 6-month prepaid Monthly subscription, an archival box for storing printed gazettes, a demo gazette, and a user guide. Includes a unique activation code that registers the subscription without requiring a bank card at sign-up. Available via famileo.com and Cultura retail stores in France.
• Album de l'année (Year Album) Annual printed photo album compiling all gazettes from a year into a bound book. Available in A5 or A4 format with matte or glossy cover options, monthly dividers, and a 35-photo mosaic on the cover. Orders placed from November for the current year, with a 15% discount on additional copies for bulk orders. Delivered via Point Relais network in France and Belgium.
• Range-gazettes (Gazette Storage Box) Branded archival storage box (32h × 23l × 4.5cm) designed to hold up to 26 printed gazettes, equivalent to approximately two years of monthly subscriptions. Sold through the Famileo Boutique.
• Aquarelle Flower Delivery (Boutique Partner) Exclusive partnership offering flower bouquet delivery through the Famileo Boutique alongside other Famileo products. Customer support for flower orders is handled directly by Aquarelle.

Quantifiable outcome

• Over 260,000 happy grandparents receiving monthly gazettes
• +3 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• HandirectcoreImplementation/ SI/ Consulting PartnerNetwork of adapted enterprises employing people with disabilities. Handirect has been Famileo's printing partner since the beginning, handling weekly printing, quality control and shipping of gazettes from 8 agencies (Rennes, St Brieuc, Lorient, Dijon, Boulogne-Billancourt, Lyon, Nantes, Strasbourg). This partnership reflects Famileo's values of solidarity.
• AWS (Amazon Web Services)coreTechnology or IntegrationCloud hosting and data security provider. Data center located in Ireland with SOC1, SOC2 and SOC3 compliance. All family exchange data encrypted with TLS certificate between users and server.
• Dalenys and CheckoutcoreTechnology or IntegrationPayment service providers managing and securing online payments for Famileo subscriptions. Partners with Visa and Mastercard for secure transactions.
• AquarelleminorGTM or Marketing PartnerFlower delivery service partnered with Famileo's boutique to offer exclusive flower bouquets alongside other Famileo products.
• Partnered Care Homes and Nursing HomescoreChannel Partner/ Reseller/ DistributorCare homes and nursing homes across France and other countries subscribe to Famileo to offer free subscriptions to residents' families. Staff handles on-site printing and distribution.
• TV Media Partners (France 2, M6, TF1)minorGTM or Marketing PartnerTelevision networks that featured Famileo in news segments and commercials, providing earned media exposure.
• Press Partners (Le Monde, La Croix, Ouest France)minorGTM or Marketing PartnerFrench media outlets that covered Famileo stories, providing editorial coverage and brand awareness.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• GrandPad: GrandPad offers a simplified tablet designed specifically for seniors, enabling video calls, photos, and family communication. Like Famileo, it directly addresses the digital divide between seniors and family members, though using a tablet interface rather than a printed gazette format.
• Linked Senior: Linked Senior provides a resident engagement platform for senior living communities. Famileo's care home channel competes for similar B2B budgets aimed at combating resident isolation through structured activities and family connection.
• iN2L (It's Never 2 Late): iN2L delivers engagement technology specifically for senior living, including content, games, and family connection features. It is one of the longest-tenured competitors in the senior engagement space, comparable to Famileo's B2B care home model.
• Connected Living: Connected Living provides technology and engagement services for senior living communities, with a focus on keeping residents connected to families. It directly overlaps with Famileo's care home partnership value proposition.

Emerging players

• Rendever: Rendever offers VR-based engagement experiences for seniors in communities, addressing isolation and cognitive decline. It competes for the same engagement budget in senior living but with a different modality (virtual reality versus printed gazettes).
• ElliQ: ElliQ is an AI-powered companion device for older adults that helps combat loneliness through proactive engagement. It addresses a similar outcome (senior isolation) with a digital-first approach that competes with Famileo's paper-based model.
• Chatbooks: Chatbooks offers a subscription photo book service that automatically compiles photos into printed books. Famileo's Year Album product overlaps with this model, though Chatbooks focuses on broader consumer photo memories rather than elder-targeted gazettes.

Broad incumbents

• Shutterfly: Shutterfly is a large-scale photo printing and personalized product platform including photo books and prints. Famileo's printed gazette is a niche cousin of Shutterfly's photo book product, though Shutterfly targets a broader consumer base rather than the intergenerational elderly connection use case.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/FamileoEN
• LinkedInlinkedin.com/company/famileo-espanya
• Instagraminstagram.com/famileo_officiel
• TikToktiktok.com/@famileo_fr

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about famileo