Handirect Services
- Company typePrivate
- Founded1996
- HeadquartersLa Garenne-colombes, France
- Headcount51–100
- GTM typeB2B
- OfferingServices
Handirect Services firmographics
Firmographics- Name
- Handirect Services
- Legal name
- Handirect Services
- Website
- https://handirect.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Handirect Services industry classification
Industry- Product category
- Administrative and Mail Outsourcing Services
- NAICS
- Direct Mail Advertising (54186), Office Administrative Services (5611)
- SIC
- Services-Direct Mail Advertising Services (7331), Services-Management Services (8741)
- akta.pro primary industry
- Direct Mail Marketing Services (Print, Postcard, Dimensional Mail) (BPAFAKAH)
Keywords
Where Handirect Services is headquartered
LocationHeadquarters
- HQ city
- La Garenne-colombes
- HQ country
- France
- HQ region
- Europe
Offices17 records
Markets served
Handirect Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Mail Routing and Mailing Services: Physical mail processing including printing, personalized mailings, envelope stuffing, postage, catalog assembly, and distribution through La Poste. Revenue generated per project based on volumes and complexity.
- Administrative Support Services: Outsourced administrative tasks including HR management, financial administration, data processing, document management, and general services. Typically recurring service contracts.
- Medical Visit Management: Management of occupational health appointments including scheduling, reminders, document management, and compliance tracking via Harchimed platform.
- Digital/Multichannel Marketing Campaigns: SMS, email, and physical mail campaigns managed through professional digital platforms, including campaign setup, execution, and performance reporting.
- Software Testing Services:
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom project-based pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Handirect Services product offering
Product offeringCore offering
Handirect Services provides outsourced mail routing, printing, and administrative management for French businesses, public institutions, and associations. Core services include marketing and administrative mail processing, document dematerialization, HR administration, occupational health visit management (powered by its Harchimed SaaS), multichannel marketing campaigns, and on-site industrial support, all delivered through a 16-agency network as a social enterprise employing people with disabilities.
Product overview
Handirect Services operates as a unified managed services platform offering two interconnected service portfolios: (1) Mail & Routing services encompassing impression (digital printing), publipostage (mail merge personalization), routing/mailing, catalog & colisage (packaging/shipping), reprography, and incoming/outgoing mail processing; and (2) Administrative Support services including Handémat (dematerialization), Gestion RH (HR management), Gestion des Visites Médicales powered by Harchimed SaaS software, Gestion Administrative et Financière, Gestion Documentaire (digitization/archiving), Test Logiciel, and on-site Prestations. The portfolio integrates physical postal operations with digital document management and administrative outsourcing, all delivered by an adapted enterprise employing persons with disabilities. The company has 1,800 active clients and operates 16 agency locations across France.
Differentiator
Problem solved
Functional benefit
Brands
- Handémat: Dematerialization solution for mail and document management.
Products and services
- Mail Routing & Marketing Campaigns Postal routing and mailing services for marketing campaigns including digital printing, envelope stuffing, mail merge personalization, and La Poste delivery optimization, targeted at enterprises running high-volume direct-mail and multichannel campaigns.
- Administrative & Relational Mail Routing Outsourced printing, personalization, envelope stuffing, and routing of administrative and relational correspondence (invoices, pay slips, tax receipts) for French enterprises, public institutions, and associations.
- Catalog Routing & Custom Packaging (Colisage) Catalog routing and custom packaging services including storage, inventory management, personalized conditioning, and multi-carrier shipping for product and promotional-material distribution.
- Reprography & Digital Printing Digital printing services using professional equipment (Xerox, Konica Minolta, Ricoh, Canon) for black-and-white and color printing of documents, brochures, flyers, and promotional materials.
- Incoming & Outgoing Mail Processing Reception, opening, sorting, digitization, and distribution of physical correspondence at client sites or Handirect facilities, applied per client-defined rules for enterprise mail rooms.
- Handémat Mail Dematerialization Proprietary digital-dematerialization solution that converts physical correspondence into electronic documents with digitization, electronic document management, and digital-archiving capabilities for enterprise customers.
- Multichannel Marketing Campaign Management End-to-end multichannel marketing campaign management combining physical mail, SMS, and email with performance tracking (open rates, click rates, conversion rates) and analytics reporting for enterprise marketing teams.
- Document Flow Management (Editic Flux) Digital document routing, processing automation, and distribution workflows for enterprise customers managing high-volume document flows.
- HR Administration Services Outsourced HR administrative services including employee-file follow-up, HR document management, and support for routine HR tasks for businesses lacking dedicated HR capacity.
- Harchimed (Medical Visit Management SaaS) HDS-certified SaaS for managing occupational health visits including real-time dashboards, appointment scheduling, convocation management, and compliance tracking, used by clients such as Linde France.
- Medical Visit Management Service Managed-service delivery of medical visit administration including scheduling, occupational-health coordination, convocation follow-up, and compliance tracking for mandatory workplace medical examinations.
- Administrative & Financial Management Services Outsourced administrative and financial management including data entry, file processing, financial controls, and invoice validation for business operations support (e.g., financial reconciliation for Gilead).
- General Services Management General services management including road-fine processing, facility support, and miscellaneous administrative tasks for operational efficiency in enterprise settings.
- Document Management & Archiving Document lifecycle management including digitization, secure archiving, storage, and destruction of paper archives for enterprise customers (e.g., SPANC digitization across 64 municipalities for Dinan Agglomération).
- Software Testing Services Quality assurance, application testing, and validation support for IT projects, delivered as an accessibility-focused software testing service by Handirect.
- On-Site Industrial Services On-site deployment of Handirect employees to client premises to perform administrative tasks, mail processing, reception duties, and document-flow management.
Quantifiable outcome
- 97% customer satisfaction rate at Nantes agency
- +3 more outcomes
Companies that use Handirect Services
Customer profileNamed customers16 records
Segments3 records
Ideal customer profiles3 records
Handirect Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Handirect Services partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- Elise (Réseau à impact social)minorPartnership for secure destruction of paper archives. Elise is a social network that collects, sorts, and recycles all office waste, providing environmental responsibility in document destruction services.
- UNEAcoreHandirect is a member of UNEA, the first network of adapted companies in France. This membership provides access to a broader ecosystem of adapted enterprises and collaborative opportunities for employment of people with disabilities.
- GESATcoreHandirect is affiliated with GESAT, an organization representing adapted companies and sheltered establishments, supporting the development of employment for people with disabilities.
- La PostecoreStrategic postal partner for mail routing services. Handirect works with La Poste French and foreign postal services, leveraging Destineo, Ecopli, Courrier Industriel, and Lettre Grand Compte tariffs. Daily postal pickup from agencies.
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
Handirect Services competitors and assessment
Company assessmentBroad incumbents
- ONET: ONET is a large French facility services group offering reception, mailroom management, document handling, and administrative support. It competes for the same enterprise facility-services and mailroom outsourcing RFPs, but as part of a much broader facility-management portfolio.
- Spie ICS: Spie ICS (Information & Communication Services) provides facility services including mailroom, document management, and workplace services to enterprise clients across France. It is a broad incumbent that competes in the same B2B administrative-support RFPs.
- APAJH: APAJH is a major French federation representing associations and adapted enterprises serving people with disabilities. While broader than Handirect (advocacy plus service delivery), APAJH-affiliated structures compete in the same adapted-enterprise BPO and mail/administrative outsourcing space.
- Elior Services: Elior Services is the facility-services arm of Elior Group, providing mailroom management, reception, document processing, and general administrative outsourcing to enterprises. It is a broad incumbent with overlapping capabilities but a wider portfolio than Handirect's niche focus.
- Manpower France: Manpower France is a large staffing and HR services provider offering administrative staffing and HR outsourcing. It overlaps with Handirect's HR administrative support and on-site services but operates at much larger scale and broader scope.
Direct peers
- Docaposte: Docaposte is the La Poste group's digital and BPO subsidiary offering mail processing, document dematerialization, and digital workflow services. It is a direct competitor to Handirect's mail routing, Handémat dematerialization, and multichannel campaign services, with the advantage of being part of La Poste itself.
- Vitamine T: Vitamine T is a French adapted enterprise active in document processing, administrative outsourcing, and digital services. It targets the same enterprise clients seeking RSE-compliant outsourcing and competes regionally with Handirect in northern France.
- Orium: Orium is a French network of adapted enterprises providing BPO, document dematerialization, and digital services for clients seeking disability-employment-compliant outsourcing. It mirrors Handirect's Entreprise Adaptée model and competes for the same enterprise and public-sector contracts in France.
- Ares (Atelier de Réadaptation, d'Éducation et de Socialisation): Ares is a French adapted enterprise network running BPO, document processing, and digital services through subsidiaries staffed largely by people in situations of exclusion. It directly competes with Handirect in the adapted-enterprise administrative outsourcing market.
Emerging players
- SD Worx France: SD Worx is a European HR and payroll services provider active in France, offering HR administration, payroll, and workforce management software. It represents an emerging SaaS-led competitor to Handirect's HR administrative support and Harchimed-adjacent offerings.
Market position
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Handirect Services social profiles
Digital presenceHandirect Services compliance and trust
Trust signalCompliance7 records
Handirect Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Handirect Services leadership team
Management profileNumber of profiles
Profiles9 records
Handirect Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Handirect Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Handirect Services
What does Handirect Services do?
Handirect Services provides outsourced mail routing, printing, and administrative management for French businesses, public institutions, and associations. Core services include marketing and administrative mail processing, document dematerialization, HR administration, occupational health visit management (powered by its Harchimed SaaS), multichannel marketing campaigns, and on-site industrial support, all delivered through a 16-agency network as a social enterprise employing people with disabilities.
Is Handirect Services a public or private company?
Handirect Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Handirect Services founded?
Handirect Services was founded in 1996. It employs 51 to 100 people.
Where is Handirect Services based?
Handirect Services is headquartered in La Garenne-colombes, France, in the Europe region.
How does Handirect Services make money?
Five revenue lines are on record. Mail Routing and Mailing Services are the primary driver. The others are administrative Support Services, medical Visit Management, digital/Multichannel Marketing Campaigns and software Testing Services.
Who are Handirect Services's main competitors?
Broad incumbents on record are ONET, Spie ICS, APAJH, Elior Services and Manpower France. Direct peers are Docaposte, Vitamine T, Orium and Ares (Atelier de Réadaptation, d'Éducation et de Socialisation). SD Worx France is listed as an emerging player.
Does Handirect Services have an API?
No public API is recorded for Handirect Services.
What industry is Handirect Services in?
Handirect Services's product category is Administrative and Mail Outsourcing Services. Its primary akta.pro industry code is BPAFAKAH, Direct Mail Marketing Services (Print, Postcard, Dimensional Mail). Its NAICS code is 54186 and its SIC code is 7331.