Ticket Services
Ticket Serviços S.A. is the Brazilian corporate benefits subsidiary of Edenred, operating a closed-loop prepaid card network for meal, food, transportation, and multi-benefit programs serving 130,000+ companies, 7M+ users, and 800,000+ accredited establishments.
- Company typePrivate
- Founded1976
- HeadquartersSão Paulo, Brazil
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Ticket Services does
Ticket Serviços S.A. is the Brazilian corporate benefits subsidiary of Edenred Group (EN Paris), operating a closed-loop prepaid card network that delivers meal, food, transportation, mobility, and multi-benefit programs to employers and employees. Founded in 1976 and headquartered in São Paulo, the platform serves more than 130,000 corporate clients and 7+ million active users through 800,000+ accredited establishments nationwide. The product portfolio includes Ticket Alimentação (supermarket/grocery), Ticket Restaurante (meals), Ticket Flex (dynamic balance between food categories), Ticket Multibenefícios (consolidating up to eight benefit categories on a single card), Ticket Transporte (intelligent vale-transporte management claiming up to 35% cost reduction), Saldo Mobilidade (fuel and Uber credits), Ticket Presente Digital (incentives), Ticket Plus (salary advance), Ticket Conecta (HR engagement platform with Dimep time-tracking integration), and the Clube Ticket loyalty program.
The technology stack is built around a closed-loop prepaid card system with digital wallet integration (Google Pay, Apple Pay), QR code payment infrastructure, co-branded network access via Elo and Mastercard, and a multi-benefit management platform accessed via HR portal (tep.edenred.com) and the consumer-facing App Ticket / Edenred Wallet. Distribution combines direct enterprise field sales, self-service online contracting for SMBs, a reseller partner network (Revenda Ticket), and an establishment accreditation channel. The company also operates Arranjo Ticket, a payment arrangement infrastructure enabling third-party financial institutions to issue and accredit under the Ticket brand, signaling platform-layer ambitions.
Revenue is generated primarily through transaction fees on merchant card transactions (starting from 3.5%), float and transaction processing on prepaid corporate balances loaded onto employee cards, B2B subscription and service fees for HR portal access and benefit administration, and merchant credit advance fees for accelerated reimbursement. Employers face zero adhesion fees and contract digitally with PIX-based same-day activation, supporting acquisition of micro-enterprises through large enterprises across a single domestic market.
Ticket Services firmographics
Firmographics- Name
- Ticket Services
- Legal name
- Ticket Serviços S.A.
- Website
- https://ticket.com.br
- Company type
- Private
- Founded year
- 1976
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Ticket Serviços S.A. is the Brazilian corporate benefits subsidiary of Edenred, operating a closed-loop prepaid card network for meal, food, transportation, and multi-benefit programs serving 130,000+ companies, 7M+ users, and 800,000+ accredited establishments.
- Ownership category
- akta.pro rank
Ticket Services industry classification
Industry- Product category
- Corporate Benefits Management
- NAICS
- Credit Card Issuing (522210), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- akta.pro primary industry
- Commercial & Corporate Card Schemes (FSAMAAAF)
- akta.pro secondary industries
- Cards Operations (Issuing/Acquiring Support, Disputes & Chargebacks) (FSABALAC), Transit & Mobility Fare Cards (Stored Value) (FSAMANAG)
Keywords
Where Ticket Services is headquartered
LocationHeadquarters
- HQ city
- São Paulo
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Ticket Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Transaction Fees from Establishments: Ticket charges accredited merchants a transaction fee (starting from 3.5%) on all benefit card transactions. This is the primary revenue stream from the merchant side of the business.
- Prepaid Card Reloads: Corporate clients prepay benefit credits which are then loaded onto employee cards. The company earns revenue on the float and transaction processing of these prepaid balances.
- Merchant Credit Advance: Establishments can receive advance reimbursement before standard payment cycles, with Ticket earning fees for this liquidity service.
- B2B Subscription/Service Fees: Companies pay for benefit management services, including HR portal access, reporting, and benefit administration. The PAT (Programa de Alimentação do Trabalhador) program provides potential tax benefits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | Zero adhesion fee with prepaid benefit model |
| Transaction based/ take rate | Monthly | Establishment transaction rate |
| Subscription | Monthly | InstaDelivery free for businesses under R$2,000/month |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels8 records
Ticket Services product offering
Product offeringCore offering
Ticket Services is a Brazilian corporate benefits platform that issues prepaid cards and digital wallets enabling employers to deliver regulated and voluntary employee benefits such as meal vouchers (Alimentação), restaurant vouchers (Restaurante), transportation credits (Vale-Transporte), mobility credits, and flexible multi-benefit allocations. The company contracts with corporate clients of all sizes, loads benefits onto employee cards, and operates an accredited merchant network of 800,000+ establishments that accept the cards in closed-loop and open-loop (Elo/Mastercard) transactions. Revenue is generated from merchant transaction fees, prepaid reload floats, subscription fees for HR management services, and additional services such as salary advance, digital awards, and merchant credit advance.
Product overview
Ticket Services is a corporate benefits platform operated by Edenred, offering a multi-card ecosystem that consolidates up to 8 benefit categories into a single card. The core products include Ticket Multibenefícios (flexible multi-benefit card), Ticket Flex (Alimentação + Restaurante combined), Ticket Alimentação (meal vouchers for supermarkets), Ticket Restaurante (meal vouchers for restaurants), Ticket Transporte (transport vouchers with intelligent cost management), and Saldo Mobilidade (fuel and ride-hailing credits). The platform also offers Ticket Presente Digital for awards, Ticket Plus for salary advances, Ticket Presente Perfeito and Duo Card for gift/prepaid cards, Ticket Conecta for HR engagement and communications, and Dimep integration for time tracking. Supporting tools include Calculadora PAT (tax benefit calculator), Pesquisa + Valor (regional pricing research), and Clube Ticket (loyalty program). The platform integrates with Google Pay, Apple Pay, Elo, Mastercard, Uber, iFood, Rappi, and major restaurant chains. Management is fully digital via the Ticket app and Portal, with 100% online contracting and PIX payment activation.
Differentiator
Problem solved
Functional benefit
Brands
- Clube Ticket: Loyalty program offering discounts, cashback and exclusive deals for Ticket users
- Ticket Conecta
- Ticket Transporte
- Ticket Multibenefícios
- Ticket Flex
- Ticket Alimentação
- Ticket Restaurante
- Ticket Presente Digital
- Ticket Plus
- Ticket Mobilidade
Products and services
- Ticket Multibenefícios
Quantifiable outcome
- Up to 35% reduction in vale-transporte costs through intelligent credit management
- +3 more outcomes
Companies that use Ticket Services
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles4 records
Ticket Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability1 record
Feature6 records
Ticket Services partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Elo (Cartão Elo)coreTicket+Elo co-branded card partnership enables Ticket benefits to be used at 100% of Elo's physical and online merchant network through credit function. This significantly expands acceptance beyond Ticket's own closed-loop network.
- DIMEPcorePartnership for time management and attendance solutions integrated with Ticket Conecta platform. Provides virtual time clock, KAIROS setup, and comprehensive workforce management dashboard.
- iFoodcoreMajor delivery app partner allowing Ticket card holders to pay for food deliveries directly through the iFood platform using their benefit balance.
- Rappi TurbominorDelivery partner enabling Ticket Alimentação users to pay for grocery deliveries through the Rappi platform.
- McDonald'scoreMajor restaurant chain partner accepting Ticket Restaurante for meal purchases through delivery and in-store.
- Burger KingcoreRestaurant chain partner accepting Ticket Restaurante for food purchases via delivery.
- Pão de AçúcarcoreSupermarket partner accepting Ticket Alimentação for grocery purchases online.
- Domino'sminorPizza delivery partner accepting Ticket Restaurante for meal purchases.
- Google PaycoreDigital wallet integration enabling Ticket card users to make contactless payments using their Google Pay enabled devices.
- Apple PaycoreDigital wallet integration enabling Ticket card users to make contactless payments using Apple Pay on iPhone and Apple Watch.
- Edenred GroupcoreTicket is the Brazilian operation of Edenred, a global digital services and payment platform operating in 45 countries with 60 million users, 2 million establishments, and 1 million company clients.
- ABBT (Associação Brasileira das Empresas de Benefícios ao Trabalhador)corePartnership with Brazilian corporate benefits association for the Pesquisa + Valor program, providing regional price data for meal and food benefits.
Scale indicators10 records
Recent moves7 records
Expansion highlights7 records
Ticket Services competitors and assessment
Company assessmentDirect peers
- Caju: Caju is a Brazilian corporate benefits platform offering multi-category benefit cards (food, meal, mobility, culture, health) with a modern app-led UX. It is Ticket's most aggressive direct competitor for the same HR buyer in Brazil.
- Flash Benefícios: Flash is a Brazilian digital employee benefits startup providing flexible multi-benefit cards. It competes head-to-head with Ticket Multibenefícios and Ticket Flex, particularly among SMB and mid-market HR teams.
- Alelo: Alelo is one of Brazil's largest corporate benefits issuers (food, meal, transport, gift cards), affiliated with Bradesco and Banco do Brasil. Directly comparable to Ticket in product scope and target HR buyer.
- VR Benefícios: VR is a long-standing Brazilian employee benefits issuer focused on food, meal, and transportation vouchers. It competes with Ticket across all three core benefit categories in Brazil.
- Pluxee: Pluxee (spun off from Sodexo in 2024) is a global employee benefits and engagement platform operating in 31 countries. It is the closest international peer to Ticket's parent Edenred, with overlapping meal voucher and gift products.
- Swile: Swile is a French digital employee benefits card company serving corporate meal, gift, and mobility benefits across Europe. Comparable to Ticket in product mix and HR-tech positioning, though operating in different geographies.
Regional players
- Up (Edenred competitor): Up is a UK-based employee benefits and corporate payments provider offering prepaid cards and reward solutions. It is a regional peer with similar product overlap to Ticket but does not operate in Brazil.
Emerging players
- iFood Benefícios: iFood (Brazil's leading food delivery platform) launched an employee benefits card leveraging its merchant network. It overlaps with Ticket Alimentação and Ticket Restaurante on food-focused benefits and is a credible emerging challenger.
- Picpay Benefícios: PicPay is a Brazilian digital wallet expanding into corporate benefits disbursement via PIX and prepaid cards. While not a pure-play benefits issuer, it overlaps with Ticket's salary-on-demand and corporate payments ambitions.
Broad incumbents
- Sodexo Pass (legacy): Sodexo is a global food services and facilities management conglomerate that operated the Pass benefits business before the Pluxee spin-off. As a broad incumbent, it offers meal voucher, gift, and mobility benefits across multiple continents, comparable to Edenred/Ticket at the group level.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Ticket Services social profiles
Digital presenceTicket Services compliance and trust
Trust signalCompliance14 records
Ticket Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ticket Services leadership team
Management profileNumber of profiles
Profiles1 record
Ticket Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ticket Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ticket Services
What does Ticket Services do?
Ticket Services is a Brazilian corporate benefits platform that issues prepaid cards and digital wallets enabling employers to deliver regulated and voluntary employee benefits such as meal vouchers (Alimentação), restaurant vouchers (Restaurante), transportation credits (Vale-Transporte), mobility credits, and flexible multi-benefit allocations. The company contracts with corporate clients of all sizes, loads benefits onto employee cards, and operates an accredited merchant network of 800,000+ establishments that accept the cards in closed-loop and open-loop (Elo/Mastercard) transactions. Revenue is generated from merchant transaction fees, prepaid reload floats, subscription fees for HR management services, and additional services such as salary advance, digital awards, and merchant credit advance.
Is Ticket Services a public or private company?
Ticket Services is a private company. It is classified as corporate owned and is currently operating.
When was Ticket Services founded?
Ticket Services was founded in 1976. It employs 1,001 to 5,000 people.
Where is Ticket Services based?
Ticket Services is headquartered in São Paulo, Brazil, in the Latin America region.
How does Ticket Services make money?
Four revenue lines are on record. Transaction Fees from Establishments are the primary driver. The others are prepaid Card Reloads, merchant Credit Advance and B2B Subscription/Service Fees.
Who are Ticket Services's main competitors?
Direct peers on record are Caju, Flash Benefícios, Alelo, VR Benefícios, Pluxee and Swile. Up (Edenred competitor) is listed as a regional player. Emerging players are iFood Benefícios and Picpay Benefícios. Sodexo Pass (legacy) is listed as a broad incumbent.
Does Ticket Services have an API?
No public API is recorded for Ticket Services.
What industry is Ticket Services in?
Ticket Services's product category is Corporate Benefits Management. Its primary akta.pro industry code is FSAMAAAF, Commercial & Corporate Card Schemes, with a secondary code of FSABALAC, Cards Operations (Issuing/Acquiring Support, Disputes & Chargebacks). Its NAICS code is 522210.