Core Technology Solutions
Core Technology Solutions, operating as ServicePoint, is a US-based enterprise IT field services firm that designs, installs, and supports large-scale infrastructure — including data centers, structured cabling, wireless, edge, and AV — for multi-site enterprises across 18+ verticals in the US and Canada.
- Company typePrivate
- Founded2003
- HeadquartersPine Brook, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Core Technology Solutions does
Core Technology Solutions, now operating under the unified ServicePoint brand following a consolidation of Core Technology Solutions, INNO4LLC, SmartSource, and PremiseLink, is a US-based enterprise IT field services firm founded in 2000. The company designs, installs, and supports large-scale IT infrastructure for multi-site enterprise customers across the United States and Canada, with stated coverage spanning numerous zip codes and the ability to deploy thousands of technicians annually. Its named flagship engagement — a POTS in a Box (PIAB) migration for the nation's largest mail and package delivery service across 10,000 sites — illustrates the scale at which ServicePoint operates.
ServicePoint's portfolio is organized into six technical solutions — Data Center Solutions, Edge Technologies, Structured Cabling, Enterprise Networking (including SD-WAN and Starlink gateway installations), Wireless Networking, and Commercial Audio Visual — supported by four service offerings: IT Field Services, Retail IT Deployments, IT Staffing, and Electrical Services (including EV charging). The company runs a Central Command Center that provides centralized oversight, analysis, and governance, and follows a six-stage deployment methodology (Initial Consultation and Site Surveys, Centralized Management, Deployment of Technicians, On-Site Installation, Post-Installation, Quality Assurance). Proprietary technology includes the PIAB solution with MetTel CDS 9010/9090 Communication Board configuration for legacy analog-to-IP transitions.
Revenue is generated through project-based professional services on multi-year enterprise contracts under custom quote-based pricing, with go-to-market conducted via direct enterprise field sales targeting large, multi-site organizations. The company serves 18+ verticals including retail, logistics, aerospace, automotive, construction, finance, government, healthcare, hospitality, manufacturing, pharmacy, restaurants, telecom, and more. Core Technology Solutions / ServicePoint is a privately held company that received private equity backing from Mill Point Capital in February 2023, operates from primary offices in Chicago, IL and Lynnwood, WA, and is led by CEO Gary Dedoussis.
Core Technology Solutions firmographics
Firmographics- Name
- Core Technology Solutions
- Legal name
- Service Point
- Website
- https://core-techs.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Core Technology Solutions, operating as ServicePoint, is a US-based enterprise IT field services firm that designs, installs, and supports large-scale infrastructure — including data centers, structured cabling, wireless, edge, and AV — for multi-site enterprises across 18+ verticals in the US and Canada.
- Ownership category
- akta.pro rank
Core Technology Solutions industry classification
Industry- Product category
- Enterprise IT Infrastructure Field Services
- NAICS
- Other Computer Related Services (541519), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Help Supply Services (7363)
- akta.pro primary industry
- Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)
- akta.pro secondary industries
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)
Keywords
Where Core Technology Solutions is headquartered
LocationHeadquarters
- HQ city
- Pine Brook
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Core Technology Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- IT Field Services and Professional Services: Revenue is generated through professional and technical services associated with large-scale IT infrastructure deployments. Services include data center solutions, edge technologies, structured cabling, enterprise networking, wireless networking, audio visual installations, electrical services (EV charging), and IT staffing. Projects span from design and consultation through installation and ongoing support, suggesting a project-based, professional services revenue model with potential for recurring support and maintenance revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom project-based pricing for enterprise IT deployments |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Core Technology Solutions product offering
Product offeringCore offering
Core Technology Solutions (operating as ServicePoint) is an enterprise IT field services firm that designs, deploys, and supports large-scale IT infrastructure projects across hundreds or thousands of locations in the US and Canada. Its portfolio spans data center solutions, edge technologies, structured cabling, enterprise networking, wireless networking, commercial audio visual systems, electrical services such as EV charging stations, and IT staffing, all orchestrated through a Central Command Center and a six-stage deployment methodology.
Product overview
ServicePoint is an enterprise IT field services firm that operates as a platform-plus-services architecture delivering scalable infrastructure solutions. The core product portfolio includes six technical solutions (Data Center Solutions, Edge Technologies, Structured Cabling, Enterprise Networking, Wireless Networking, and Commercial Audio Visual) that work together to enable AI and digital transformation from the data center to the edge. These technical solutions are supported by four service offerings: IT Field Services (with Central Command Center oversight), Retail IT Deployments, IT Staffing, and Electrical Services. The company combines engineering-led design, disciplined project management, and nationwide technician deployment to support large-scale IT deployments across thousands of sites.
Differentiator
Problem solved
Functional benefit
Products and services
- Data Center Solutions Delivers cabling and infrastructure services for AI-ready, hyperscale, colocation, and high-performance data centers, supporting next-gen applications like cloud and AI for enterprise customers.
- Edge Technologies Specializes in deploying edge technologies and IoT, including end-user devices, digital signage, POS systems, and video conferencing for enterprise customers.
- Structured Cabling Fiber optic and copper cabling solutions delivering innovation and connectivity from the data center to the edge for enterprise customers.
- Enterprise Networking Advanced networking technologies from wireless infrastructure to intelligent SD-WAN and Starlink gateway installations for enterprise customers.
- Wireless Networking Comprehensive wireless networking services, from surveys to installation, optimizing performance, coverage, and security for enterprise customers.
- Commercial Audio Visual Deploying video conferencing systems and digital signage to enhance communication, brand, user experience, and meeting efficiency for enterprise customers.
- IT Field Services Nationwide IT field services with centralized project management and oversight through a Central Command Center for single-site or multi-thousand-location enterprise deployments.
- Retail IT Deployments Large-scale IT deployments to retail environments across hundreds or thousands of locations, including POS systems, digital signage, and wireless networking.
- IT Staffing Flexible IT staffing solutions specializing in rapid, skills-focused recruitment and placement across the entire IT spectrum for enterprise customers.
- Electrical Services Designing and deploying electrical installations, from EV charging stations to high-voltage systems, supporting innovative technologies for enterprise customers.
Quantifiable outcome
- Successfully deployed PIAB solution across 10,000 sites for a major logistics customer, enabling analog-to-IP transition while preserving reliability of traditional analog circuits
Companies that use Core Technology Solutions
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles3 records
Core Technology Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Core Technology Solutions partnerships and signals
Strategic signalScale indicators3 records
Recent moves7 records
Expansion highlights6 records
Core Technology Solutions competitors and assessment
Company assessmentBroad incumbents
- Dycom Industries: Dycom is a large public infrastructure services provider specializing in engineering and construction for telecom and broadband networks. It operates in a broader, telecom-heavy scope but overlaps with ServicePoint on enterprise network deployments.
- Vertiv: Vertiv is a global provider of critical digital infrastructure for data centers, communication networks, and commercial environments. While product-led rather than service-led, it is comparable as a beneficiary of the same AI/data center buildout trend ServicePoint serves.
- CompuCom: CompuCom delivers managed IT services and end-user support for enterprise customers. It overlaps with ServicePoint's IT field services and staffing offerings but operates at greater scale as a subsidiary of LD Services.
- Anixter (Wesco): Wesco (formerly Anixter) is a broad distributor and value-added reseller of networking, security, and structured cabling products. It competes indirectly through its network of integration partners that ServicePoint also serves.
- MasTec Communications: MasTec provides engineering and infrastructure services across communications, energy, and utility markets. It is a broader incumbent with significant overlap in large-scale network and IT infrastructure deployments.
Direct peers
- Convergint Technologies: Convergint is a global systems integrator focused on enterprise security, audiovisual, and IT infrastructure deployments. It directly competes with ServicePoint in multi-site enterprise IT rollouts and integration services.
- Faith Technologies: Faith Technologies delivers electrical, data center, and structured cabling solutions for enterprise customers, including EV charging infrastructure. It is a direct peer in multi-site IT and electrical infrastructure services.
- Black Box: Black Box is a direct peer offering IT infrastructure solutions including structured cabling, networking, data center, and AV services across multi-site enterprise deployments. It competes head-to-head with ServicePoint in the same IT field services niche.
- IES Communications: IES Communications provides structured cabling, wireless, AV, and network infrastructure services for enterprise and multi-site customers. It is a comparable IT field services specialist competing in the same category.
Regional players
- Quanta Services: Quanta Services is a large infrastructure solutions provider focused on electric, gas, telecom, and renewable energy networks. It is comparable as a scaled infrastructure services platform, though more weighted to utility/telecom than enterprise IT.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks2 records
Key highlights6 records
Customer concentration
Core Technology Solutions social profiles
Digital presenceCore Technology Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Core Technology Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Core Technology Solutions funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Core Technology Solutions M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Core Technology Solutions
What does Core Technology Solutions do?
Core Technology Solutions (operating as ServicePoint) is an enterprise IT field services firm that designs, deploys, and supports large-scale IT infrastructure projects across hundreds or thousands of locations in the US and Canada. Its portfolio spans data center solutions, edge technologies, structured cabling, enterprise networking, wireless networking, commercial audio visual systems, electrical services such as EV charging stations, and IT staffing, all orchestrated through a Central Command Center and a six-stage deployment methodology.
Is Core Technology Solutions a public or private company?
Core Technology Solutions is a private company. It is classified as private equity controlled and is currently operating.
When was Core Technology Solutions founded?
Core Technology Solutions was founded in 2003. It employs 51 to 100 people.
Where is Core Technology Solutions based?
Core Technology Solutions is headquartered in Pine Brook, United States, in the North America region.
How does Core Technology Solutions make money?
One revenue line is on record: IT Field Services and Professional Services.
Who are Core Technology Solutions's main competitors?
Broad incumbents on record are Dycom Industries, Vertiv, CompuCom, Anixter (Wesco) and MasTec Communications. Direct peers are Convergint Technologies, Faith Technologies, Black Box and IES Communications. Quanta Services is listed as a regional player.
Does Core Technology Solutions have an API?
No public API is recorded for Core Technology Solutions.
What industry is Core Technology Solutions in?
Core Technology Solutions's product category is Enterprise IT Infrastructure Field Services. Its primary akta.pro industry code is EDAEAHAJ, Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC), with a secondary code of HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC). Its NAICS code is 541519 and its SIC code is 7373.