SoluteLabs
SoluteLabs is an AI product engineering services firm that designs, builds, and ships production AI systems — including multi-agent RAG, voice AI, and workflow automation — for enterprise clients in healthcare, finance, media tech, retail, and maritime, using a proprietary multi-agent Agentic Harness delivery methodology.
- Company typePrivate
- Founded2014
- HeadquartersAhmedabad, India
- Headcount51–100
- GTM typeB2B
- OfferingServices
What SoluteLabs does
SoluteLabs is a privately held AI product engineering services firm founded in 2014 by Prakash Donga and Karan Shah, with corporate domicile in Wilmington, Delaware and primary delivery operations in Ahmedabad, India. The company employs 51-100 people and has shipped 150+ products over 12+ years for clients including Roche, Synergy Marine Group, Amagi, IvyMobility, Levi's, Tufts University, and a Fortune 500 retailer. It operates across six primary verticals — Healthcare, Finance, Media Tech, Retail/CPG, Maritime, and Education — with deep domain expertise in HealthTech compliance (HIPAA, FHIR, HL7).
SoluteLabs's core offering is a portfolio of five AI-centric services: AI-Native Product Engineering, AI Agent & Copilot Development, Enterprise AI Knowledge Systems (multi-source RAG), Conversational AI & Voice AI, and AI Automation & Workflow Intelligence. Delivery is organized around a proprietary methodology called Agentic Harness — a four-layer system (Context, Planning, Execution, Verification) that uses multi-agent orchestration, structured specifications, parallel execution, and continuous evaluation to ship MVPs in days and production systems in weeks. The technology stack combines web/mobile frameworks (Node.js, NestJS, React, Next.js, Flutter, React Native) with AI infrastructure (LangChain, LlamaIndex, Pydantic AI), vector databases (pgvector, Pinecone, Weaviate, ChromaDB), model providers (Claude, OpenAI), and cloud platforms (GCP, AWS), with observability via LangSmith, Arize Phoenix, Helicone, and Datadog.
The business model is professional services plus managed services. Revenue is generated through quote-based project engagements and managed-service retainers, sold via four named engagement models: Rapid Product Sprint, AI Agent Sprint, AI Automation Sprint, and Embedded AI Engineering Team. Go-to-market is enterprise-focused and overwhelmingly referral-driven, with the company claiming a 100% referral rate, a 4.7/5 Clutch rating across 25 verified reviews, and three official partner credentials (ElevenLabs Solutions Partner, Google Cloud Partner, Sanity Agency Partner) supplying additional inbound demand. No external funding rounds are disclosed; the company remains founder-owned and -controlled.
SoluteLabs firmographics
Firmographics- Name
- SoluteLabs
- Legal name
- SoluteLabs Inc.
- Website
- https://solutelabs.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- SoluteLabs is an AI product engineering services firm that designs, builds, and ships production AI systems — including multi-agent RAG, voice AI, and workflow automation — for enterprise clients in healthcare, finance, media tech, retail, and maritime, using a proprietary multi-agent Agentic Harness delivery methodology.
- Ownership category
- akta.pro rank
SoluteLabs industry classification
Industry- Product category
- AI Product Engineering Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
- akta.pro secondary industries
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Integration, API & Middleware Consulting (BPAHAEAJ), Cloud Application Modernization & Refactoring (BPAEACAC)
Keywords
Where SoluteLabs is headquartered
LocationHeadquarters
- HQ city
- Ahmedabad
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
SoluteLabs business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- AI Product Engineering Services: Full-service product engineering including AI-native development, AI agent development, conversational/voice AI, enterprise RAG systems, and workflow automation. Billed through project-based engagements and retainer arrangements.
- Managed AI Services: Ongoing post-launch monitoring, optimization, and knowledge ops retainer for live systems. Continuous improvement of retrieval quality, latency, and system reliability.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Rapid Product Sprint - MVP development with working prototype in days, production-ready MVP in ~6 weeks |
| Other | Multi-year contract | AI Agent Sprint - Production-ready AI agent connected to real APIs with latency data and cost visibility |
| Other | Multi-year contract | AI Automation Sprint - Intelligent workflow automation with human review paths |
| Other | Multi-year contract | Embedded AI Engineering Team - Dedicated squad embedded in client roadmap |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
SoluteLabs product offering
Product offeringCore offering
SoluteLabs is an AI product engineering services company that designs, builds, and ships AI-native applications and platforms for enterprise and startup clients. Its core offerings span full-stack AI product development, AI agent and copilot development, conversational/voice AI systems, enterprise RAG-based knowledge systems, and AI-powered workflow automation, delivered through project-based sprints or embedded engineering teams using its proprietary Agentic Harness methodology.
Product overview
SoluteLabs is an AI Product Engineering Company offering five core services: AI-Native Product Engineering (full-stack development with multi-agent AI workflows and RAG integration), AI Agent & Copilot Development (autonomous agents and in-product AI assistants), Enterprise AI Knowledge Systems (multi-source RAG with knowledge graphs and audit trails), Conversational AI & Voice AI (real-time voice pipeline with ElevenLabs synthesis), and AI Automation & Workflow Intelligence (AI-driven process automation with exception handling). The company's delivery methodology, the Agentic Harness, structures all engagements through four layers: Context, Planning, Execution, and Verification. Core technical capabilities include multi-agent orchestration, RAG pipelines with hybrid retrieval, ElevenLabs-powered voice AI, workflow automation, and multi-source data integration across enterprise systems.
Differentiator
Problem solved
Functional benefit
Products and services
- AI-Native Product Engineering Full-stack AI product development service from MVP to production scale, combining web (Node.js/NestJS/React/Next.js), mobile (Flutter/React Native), and cloud (AWS, GCP) engineering with AI integration and data layer design. Engagements use the proprietary Agentic Harness methodology (Context, Planning, Execution, Verification) with multi-agent orchestration, structured specs, parallel agent execution, and verification layers. Target buyers are enterprises and growth-stage startups that need AI-native product delivery.
- AI Agent & Copilot Development Custom AI agent and copilot development service for autonomous workflow automation and in-product AI assistance. Covers multi-agent systems, customer support agents, compliance agents, workflow agents, research agents, and AI copilots embedded within SaaS products with retrieval, tool calling, and session memory. Built around versioned instruction sets (Agent Skills) loaded at runtime for RAG, Voice AI, SaaS, and HealthTech compliance patterns.
- Conversational AI & Voice AI Conversational and voice AI systems combining speech recognition (Deepgram, Whisper), LLM inference (Claude, OpenAI), and ElevenLabs TTS synthesis in a unified real-time pipeline with sub-1.5s latency targeting STT 200ms, LLM 900ms, TTS 300ms. Features natural turn-taking with interruption handling, confidence gating, HIPAA-compliant architecture, and multilingual support for healthcare, retail, and provider workflows.
- Enterprise AI Knowledge Systems (RAG) Enterprise RAG systems with multi-source retrieval across SharePoint, Confluence, Google Drive, Slack, databases (PostgreSQL, MongoDB, Snowflake, BigQuery), and CRMs (Salesforce, HubSpot). Features include hybrid retrieval combining vector search, keyword search, and structured queries; document-aware chunking; Cohere re-ranking; source-grounded citations with confidence scores; continuous index updates; knowledge graph integration; role-based access control; and audit-ready compliance logging. Covers 10,000+ documents indexed with citation-backed retrieval.
- AI Automation & Workflow Intelligence AI-powered workflow automation service for document processing, approval routing, CRM synchronization, reporting, and customer operations. Includes intelligent exception handling with confidence-based human review routing, schema change detection, parallel workflow execution, automated index updates with drift detection, and cost/latency optimization through task-based model routing and token budget controls.
Quantifiable outcome
- 5-10x delivery velocity multiplier vs traditional engineering
- +6 more outcomes
Companies that use SoluteLabs
Customer profileNamed customers18 records
Segments6 records
Ideal customer profiles5 records
SoluteLabs technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration39 records
AI capability10 records
Feature6 records
SoluteLabs partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- ElevenLabscoreOfficial Solutions Partner for Voice AI. SoluteLabs has direct line to ElevenLabs roadmap and beta features. Voice AI agents built with ElevenLabs for HIPAA, retail, and provider workflows. Production voice agents leveraging ElevenLabs synthesis for sub-1.5s latency pipelines.
- Google CloudcoreOfficial Cloud Partner. Cloud architecture for AI workloads with Vertex, Gemini, BigQuery, Vector Search wired into client systems from day one. Listed on Google Cloud Partner Finder.
- SanitycoreOfficial Agency Partner. Headless CMS integrations that ship 3x faster than traditional builds. Real-time content workflows for editors and engineers alike. Listed on Sanity Agency Partners page.
Scale indicators11 records
Recent moves3 records
Expansion highlights5 records
SoluteLabs competitors and assessment
Company assessmentBroad incumbents
- Genpact: Global professional services and digital transformation firm with significant AI/automation practice. Comparable as a broad incumbent offering AI implementation services to enterprise clients across regulated industries.
- Infosys: Global IT services and consulting giant with Topaz AI suite and enterprise AI implementation services. Comparable at the broad-industry level as an enterprise AI/digital transformation services provider, though vastly larger and more diversified.
- Thoughtworks: Global technology consultancy with deep custom software engineering and emerging AI/ML capabilities. Comparable as an enterprise-focused product engineering services firm targeting similar verticals with a global delivery model.
- Globant: Large digital transformation and AI services firm with a Latin American delivery base. Comparable in its enterprise product engineering + AI agent / generative AI offerings, though at much larger scale and broader service portfolio.
Direct peers
- Fingent: Custom software development and AI solutions provider with US-India operations. Comparable in offering custom product engineering with emerging AI/ML capabilities for healthcare, finance, and retail verticals.
- IndiaNIC Infotech: Indian IT services and product engineering firm with global enterprise clients. Comparable in mobile/web development, AI integration, and vertical exposure (healthcare, retail, finance) at similar scale.
- Turing: AI-focused engineering services platform connecting enterprises with vetted developers, including dedicated AI engineering teams. Directly comparable as a specialized AI engineering services firm targeting enterprise clients with remote-first delivery.
- Brainvire Infotech: Digital product engineering and AI/ML services company with India-based delivery serving global enterprises. Comparable in technology stack (Node, React, AI/ML), customer base (mid-market and enterprise), and engagement models.
- Simform: Custom software and AI/ML product engineering firm with US-India delivery model. Directly comparable in service offering (custom development, AI integration, cloud migration), target market (startups to enterprises), and engineering-led GTM.
- WillowTree: Digital product agency specializing in mobile, web, and AI-powered experiences for Fortune 500 brands. Comparable in design + engineering + AI capabilities and enterprise brand focus, though primarily US-delivered.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
SoluteLabs social profiles
Digital presenceSoluteLabs compliance and trust
Trust signalCompliance2 records
SoluteLabs financial estimates
Financial estimateRevenue estimate
Valuation estimate
SoluteLabs leadership team
Management profileNumber of profiles
Profiles2 records
SoluteLabs funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SoluteLabs M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SoluteLabs
What does SoluteLabs do?
SoluteLabs is an AI product engineering services company that designs, builds, and ships AI-native applications and platforms for enterprise and startup clients. Its core offerings span full-stack AI product development, AI agent and copilot development, conversational/voice AI systems, enterprise RAG-based knowledge systems, and AI-powered workflow automation, delivered through project-based sprints or embedded engineering teams using its proprietary Agentic Harness methodology.
Is SoluteLabs a public or private company?
SoluteLabs is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SoluteLabs founded?
SoluteLabs was founded in 2014. It employs 51 to 100 people.
Where is SoluteLabs based?
SoluteLabs is headquartered in Ahmedabad, India, in the Asia region.
How does SoluteLabs make money?
Two revenue lines are on record. AI Product Engineering Services are the primary driver. The others are managed AI Services.
Who are SoluteLabs's main competitors?
Broad incumbents on record are Genpact, Infosys, Thoughtworks and Globant. Direct peers are Fingent, IndiaNIC Infotech, Turing, Brainvire Infotech, Simform and WillowTree.
Does SoluteLabs have an API?
Yes. SoluteLabs offers a RESTful Knowledge Retrieval API that integrates knowledge retrieval into CRMs, dashboards, support platforms, admin panels, and internal tools. The API returns grounded answers with source citations, confidence scores, and fallback states. It supports role-based access control, respects source permissions at query time, and logs API calls with user identity and resolution outcome. For voice AI systems, supports real-time streaming via SSE and WebSockets.
What industry is SoluteLabs in?
SoluteLabs's product category is AI Product Engineering Services. Its primary akta.pro industry code is HDAAACAF, Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent), with a secondary code of HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 541511 and its SIC code is 7371.