City of Medicine Hat

Municipal Government Servicesmedicinehat.ca

Company typePrivate
Founded1883
HeadquartersMedicine Hat, Canada
Headcount501–1,000
GTM typeB2C
OfferingServices

City of Medicine Hat firmographics

Firmographics

Name: City of Medicine Hat
Legal name: City of Medicine Hat
Website: https://medicinehat.ca
Company type: Private
Founded year: 1883
Operating status: Operating
Headcount range: 501–1,000 employees
Ownership category
akta.pro rank

City of Medicine Hat industry classification

Industry

Product category: Municipal Government Services
NAICS: Utilities (22), Justice, Public Order, and Safety Activities (922), Administration of Urban Planning and Community and Rural Development (92512)
SIC: Water Supply (4941), Sanitary Services (4950), Refuse Systems (4953)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

Municipal services
Utility services
Building permits
Parks recreation
Property taxation

Where City of Medicine Hat is headquartered

Location

Headquarters

HQ city: Medicine Hat
HQ country: Canada
HQ region: North America

Offices2 records

Markets served

City of Medicine Hat business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

Property Taxes: Primary revenue source from residential and commercial property taxation. Property assessment-based tax collection.
Utility Fees: Revenue from electricity, gas, water, and wastewater services provided to residents and businesses. Includes consumption-based utility charges.
Development and Building Permits: Fees for development permits, building permits, trade permits (electrical, plumbing, gas, HVAC), subdivision applications, and related planning services.
Business Licenses: Tiered business license fees ranging from $50 to $2,750 annually depending on business type, with additional fees for non-residents.
Grants and Funding: Provincial and federal government grants for infrastructure, development, and municipal initiatives.

Pricing tiers

Model	Billing	Price
One time/ perpetual license	Annual	Tier 1 Business License - Non-Profit Organization
One time/ perpetual license	Annual	Tier 2 Business License - General Business
One time/ perpetual license	Annual	Tier 3 Business License - Specific Industries
One time/ perpetual license	Annual	Tier 4 Business License - Restricted Activities
One time/ perpetual license	Annual	Tier 5 Business License - Adult Entertainment
One time/ perpetual license	Pay-as-you-go	Detached House Development Permit
One time/ perpetual license	Pay-as-you-go	Single Detached Dwelling Building Permit
One time/ perpetual license	Pay-as-you-go	Swimming Pool/Hot Tub Building Permit
One time/ perpetual license	Pay-as-you-go	Solar Panels Building Permit

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

City of Medicine Hat product offering

Product offering

Core offering

The City of Medicine Hat delivers municipal government services to residents and businesses within Medicine Hat, Alberta, Canada. Core offerings include utility services (electricity, natural gas, water, and wastewater), property assessment and taxation, building and development permits, business licensing, public safety (fire and police), parks and recreation facilities, transit, waste collection, animal services, and economic development support for business attraction and expansion.

Product overview

The City of Medicine Hat operates a portfolio of interconnected digital service portals and tools for municipal service delivery. The core citizen-facing platforms include myMH Portal (personalized service dashboard), eUtility (utility account management with Customer Connect for automated meter data), ePermit (online building and development permits), Report a Problem (service request system), Open Data Portal, eTax Portal, and Shape Your City (civic engagement). Supporting services include Transit, HAT Smart (energy efficiency program), Fair Entry Program, TIXX event ticketing, and Parks & Recreation Explorer. These are complemented by recreational facilities (Big Marble Go Centre, Co-op Place, Esplanade, Regional Airport) and Economic Development services. The platforms are built using Govstack web infrastructure and provide 24/7 online access to municipal services.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

68.7K residents
+2 more outcomes

Companies that use City of Medicine Hat

Customer profile

Named customers4 records

Segments4 records

Ideal customer profiles4 records

City of Medicine Hat technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

City of Medicine Hat partnerships and signals

Strategic signal

Partnerships

Four partnerships are on record, tiered regional and provincial.

Town of RedcliffregionalStrategic or Co-development PartnerTri-Area Intermunicipal Development Plan (IDP) partnership between City of Medicine Hat, Town of Redcliff, and Cypress County. Establishes regional framework for attracting and coordinating economic opportunities and managing land use, subdivision, and development in the IDP area. Three municipalities aspire to improve economic base, enhance intermunicipal efficiency and communication, and be 'development ready'.
Cypress CountyregionalStrategic or Co-development PartnerTri-Area Intermunicipal Development Plan (IDP) partnership between City of Medicine Hat, Town of Redcliff, and Cypress County. Purpose is to establish a regional framework for attracting and coordinating economic opportunities and managing land use, subdivision, and development. Goal is to be 'development ready' and future-oriented in planning efforts.
Alberta GovernmentprovincialStrategic or Co-development PartnerSouth Saskatchewan Regional Plan (SSRP) established under the Alberta Land Stewardship Act and Land Use Framework. Sets long-term vision for South Saskatchewan Region balancing economic, environmental, and social goals. Includes strategies for responsible energy development, sustainable farming and ranching, recreation, forest management, and nature-based tourism.
Alberta Energy RegulatorprovincialImplementation/ SI/ Consulting PartnerRegulatory partnership for development near abandoned wells. Interactive map of abandoned wells in Alberta available through AER. Directive 079 governs developing near abandoned wells.

Scale indicators4 records

Recent moves1 record

Expansion highlights5 records

City of Medicine Hat competitors and assessment

Company assessment

Others

Granicus: Vendor of civic-engagement and digital-government platforms comparable to Medicine Hat's Shape Your City and Open Data Portal tools.
Accela: Vendor of government permitting and licensing platforms comparable to Medicine Hat's ePermit portal; useful as a comparable for the digital-services stack the city has built.
Tyler Technologies: Large provider of municipal ERP, permitting, utility-billing and civic software that competes with the in-house myMH/eUtility/ePermit stack the city operates.

Regional players

City of Regina: Saskatchewan capital delivering water, wastewater and solid-waste utilities plus permitting and recreation services - structurally similar operating model to Medicine Hat, though larger.
City of Saskatoon: Saskatchewan prairie city of similar scale operating its own utilities, civic portals and recreation services; comparable municipal business model but different provincial jurisdiction.

Direct peers

Town of Redcliff: Immediate neighbor in the Tri-Area IDP partnership; offers comparable small-municipality services and shares joint economic-development planning with Medicine Hat.
City of Brooks: Smaller southeast Alberta city providing the same municipal-services bundle including water/wastewater, permits and recreation to a regional population.
Cypress County: Rural Alberta municipality co-signatory to the Tri-Area IDP, providing adjacent land-use, subdivision and permitting services tied to Medicine Hat's growth area.
City of Red Deer: Mid-sized Alberta municipality running municipally owned utilities, online permitting and recreation facilities - operationally comparable footprint to Medicine Hat.
City of Lethbridge: Southern Alberta municipality of comparable scale that delivers the same bundle of utilities, permits, transit, recreation and protective services to its residents. Closest functional analog among Alberta peer cities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

City of Medicine Hat compliance and trust

Trust signal

Compliance1 record

City of Medicine Hat financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Medicine Hat leadership team

Management profile

Number of profiles

Profiles1 record

City of Medicine Hat funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Medicine Hat M&A and investment

M&A and investment

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Medicine Hat

What does City of Medicine Hat do?

Is City of Medicine Hat a public or private company?

City of Medicine Hat is a private company. It is classified as state government owned and is currently operating.

When was City of Medicine Hat founded?

City of Medicine Hat was founded in 1883. It employs 501 to 1,000 people.

Where is City of Medicine Hat based?

City of Medicine Hat is headquartered in Medicine Hat, Canada, in the North America region.

How does City of Medicine Hat make money?

Five revenue lines are on record. Property Taxes are the primary driver. The others are utility Fees, development and Building Permits, business Licenses and grants and Funding.

Who are City of Medicine Hat's main competitors?

Others on record are Granicus, Accela and Tyler Technologies. Regional players are City of Regina and City of Saskatoon. Direct peers are Town of Redcliff, City of Brooks, Cypress County, City of Red Deer and City of Lethbridge.

Does City of Medicine Hat have an API?

No public API is recorded for City of Medicine Hat.

What industry is City of Medicine Hat in?

City of Medicine Hat's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 22 and its SIC code is 4941.