Supplyworks

What Supplyworks does

Supplyworks, operating under the HD Supply and HD Supply Solutions brands and legally domiciled as HDS IP Holding, LLC, is a US-headquartered B2B distributor of maintenance, repair, and operations (MRO) products and related services. The company sells more than 200,000 SKUs spanning appliances, electrical, hardware, HVAC, lighting, plumbing, safety, janitorial, paint, pool care, and flooring, and supports free next-day delivery across most US service areas through company-operated distribution centers. Its primary customer vertical is multifamily housing, with additional coverage in hospitality, healthcare, commercial, government, institutional, and trade segments.

The core technology is a B2B e-commerce platform (hdsupplysolutions.com) augmented by a mobile app, Punch-In e-procurement integration, electronic invoicing through Billtrust, My Inventory Solutions, My HVAC Advisor, My Green Team, a Digital Order Workflow tool, and Quick Order bulk-entry functionality. The company also operates RenovationsPlus services, Custom Products (made-to-order items), professional training via the Accelerate program, and dedicated government procurement channels. David Wangler serves as President & CEO.

Revenue is generated primarily through direct MRO product sales on a quote-based, account-registered B2B pricing model with pay-as-you-go billing, supplemented by service revenue from renovations, installation, kitting, financing, and inventory management. Distribution is omnichannel: e-commerce, mobile app, four government procurement contracts (GSA Schedule, AbilityOne, NASPO ValuePoint, OMNIA Partners), and direct enterprise field sales with strategic account management for large accounts. The company reports operations across the United States and Canada and maintains a workforce in the 5,001-10,000 employee range.

Name

Supplyworks

Legal name

HDS IP Holding, LLC

Website

https://supplyworks.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Supplyworks (HD Supply) is a US-headquartered B2B MRO distributor selling 200,000+ maintenance, repair, and operations products to multifamily, hospitality, healthcare, commercial, government, and institutional customers via e-commerce, field sales, and government procurement contracts.

Ownership category

akta.pro rank

Product category

Industrial MRO Distribution

NAICS

Refrigeration Equipment and Supplies Merchant Wholesalers (42374), Refrigeration Equipment and Supplies Merchant Wholesalers (423740), Electrical Apparatus and Equipment, Wiring Supplies, and Related Equipment Merchant Wholesalers (423610), Warm Air Heating and Air-Conditioning Equipment and Supplies Merchant Wholesalers (423730)

SIC

Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070), Wholesale-Professional & Commercial Equipment & Supplies (5040), Wholesale-Machinery, Equipment & Supplies (5080), Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Industrial & Facility Maintenance (MRO) Cleaning Supplies Distribution (CRAOAGAJ)

Keywords

• MRO products distribution
• Maintenance repair supplies
• Facility management procurement
• Multifamily property supplies
• B2B e-commerce platform

Headquarters

HQ city

Bedford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. MRO Product Sales: Direct sale of maintenance, repair, and operations products including appliances, HVAC, plumbing, electrical, hardware, lighting, safety equipment, janitorial supplies, and more. Products sold to property managers, facility managers, and multi-housing operators.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels4 records

Core offering

Supplyworks (operating as HD Supply / HD Supply Solutions) distributes more than 200,000 maintenance, repair, and operations (MRO) products across categories including appliances, electrical, hardware, HVAC and refrigeration, lighting, plumbing, safety, janitorial, paint and supplies, and pool care. The company serves multifamily housing, hospitality, healthcare, commercial, government, and institutional buyers with next-day delivery, value-added services such as RenovationsPlus for unit turns, custom-made products, professional installation, kitting, on-site inventory management, and project consulting.

Product overview

HD Supply (Supplyworks) operates as a comprehensive MRO (maintenance, repair, and operations) products and solutions platform serving multifamily, hospitality, healthcare, commercial, government, and institutional customers. The core offering is an extensive product catalog spanning appliances, electrical, hardware, HVAC, lighting, plumbing, safety, flooring, and more. The platform integrates a portfolio of services including RenovationsPlus for property turns and installation, Custom Products for made-to-order items, My Inventory Solutions for inventory management, Online Solutions Suite for digital procurement and workflow automation, and various fulfillment services. The platform also offers dedicated government procurement resources, emergency preparedness resources, professional training through Accelerate, and e-catalogs for offline reference. The architecture combines the core product catalog with add-on services and modules that extend functionality for specific industry needs.

Differentiator

Problem solved

Functional benefit

Products and services

• HD Supply MRO Products Catalog
• RenovationsPlus
• Custom Products
• My Inventory Solutions
• Professional Training (Accelerate)
• Government Procurement Programs
• Financing
• Order and Delivery Services
• e-Procurement Solutions (Punch-In / PunchOut)

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• CloroxProcoreStrategic or Co-development PartnerCloroxPro products featured as sponsored promotional partners. Offers CloroxPro cleaning essentials and disinfectants for property turns and ongoing maintenance.
• P&G ProcoreStrategic or Co-development PartnerP&G Pro professional cleaning and maintenance products featured on HD Supply platform. Includes cleaning cart basics and commercial cleaning supplies.
• AbilityOne ProgramminorChannel Partner/ Reseller/ DistributorGovernment procurement partnership enabling federal customers to purchase through AbilityOne Program.
• GSA SchedulecoreChannel Partner/ Reseller/ DistributorFederal Supply Schedule contract enabling government agencies to procure MRO products through pre-negotiated pricing.
• NASPO ValuePointcoreChannel Partner/ Reseller/ DistributorState government procurement cooperative purchasing program for MRO products and services.
• OMNIA PartnerscoreChannel Partner/ Reseller/ DistributorPublic procurement partnership for state and local government purchasing of maintenance supplies and equipment.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• W.W. Grainger: Largest US MRO distributor with KeepStock inventory management, e-procurement integration, and broad product catalog across facility, janitorial, and industrial categories. Closest direct competitor in B2B MRO distribution to commercial, government, and institutional buyers.
• MSC Industrial Direct: Major US MRO distributor serving metalworking, maintenance, repair, and operations customers with metalworking and industrial supplies. Comparable in product breadth, B2B e-commerce platform, and customer base of facility/operations buyers.
• Ferguson Enterprises: Leading US distributor of plumbing, HVAC, and waterworks supplies serving contractors and facility operators. Overlaps with Supplyworks in HVAC, plumbing, and related product categories for facility maintenance buyers.
• McMaster-Carr: Iconic industrial MRO supplier with massive SKU breadth in hardware, fasteners, electrical, plumbing, and raw materials. Competes for the same facility maintenance and operations buyers with strong e-commerce capabilities.
• Winsupply: Wholesale distributor of plumbing, HVAC, electrical, and industrial supplies with company-owned and franchise locations. Comparable in product mix and contractor/property maintenance customer base.

Broad incumbents

• Amazon Business: Massive e-commerce platform extending into B2B MRO procurement with broad catalog, fast delivery, and business account management. Competes aggressively on price, selection, and convenience across facility MRO categories.
• Home Depot Pro: Pro-focused division of The Home Depot serving multifamily, hospitality, and facility maintenance buyers. Overlaps with Supplyworks on appliances, hardware, lighting, plumbing, and renovation supplies through both retail and pro-account channels.
• Lowe's for Pros: Pro-oriented division of Lowe's serving property managers, facility operators, and contractors. Competes in appliances, hardware, lighting, plumbing, and renovation categories for multifamily and commercial facility buyers.

Regional players

• SRS Distribution: US distributor of roofing, building products, and related facility maintenance supplies. Comparable distribution model and contractor customer base, though more concentrated in roofing/exterior categories.

Emerging players

• FacilitySource (AHS): Provider of facility management and MRO procurement services for retail, restaurant, and commercial chains. Comparable in serving facility maintenance buyers with integrated procurement and managed-services offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/supplyworks
• Facebookfacebook.com/supplyworks-821793134544036

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds6 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Supplyworks