Name

HCM Unlocked

Legal name

HCM Unlocked

Website

https://www.hcmunlocked.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

HCM Managed Services and HR Technology Consulting

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)

akta.pro secondary industries

HR Service Delivery, Case Management & Employee Self-Service (BPACAPAL), Enterprise Application Data Migration & Master Data Management Services (BPAEAGAJ)

Keywords

• HCM managed services
• Payroll processing
• HR technology consulting
• Leave management services
• Employer of record

Headquarters

HQ city

Boca Raton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Managed Services Revenue: Ongoing managed services including Managed Payroll, Managed HR, Managed Leave of Absence (LOA), and Tax Compliance. These recurring services provide steady revenue through contracted client relationships where HCM Unlocked handles ongoing operations.
2. Professional Services Revenue: Implementation, optimization, technology consulting, and project management services delivered through their 3D process (Design, Data, Deployment). One-time project-based engagements for system implementations and optimizations.
3. Broker Advisory Membership (BAM): Subscription-based membership program for insurance brokers providing HR technology consulting services, on-demand expertise, tech therapy sessions, and unlimited HR tech assessments.
4. Recruiting & Staff Augmentation: Talent acquisition and temporary staffing services placing HCM professionals to support client projects such as open enrollment, system deployments, and benefit plan builds.
5. International/EOR Services: Employer of Record (EOR) solutions and international business consulting for global expansion, including cross-border recruiting and managed payroll support.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

HCM Unlocked is a tech-enabled managed service provider delivering HCM technology consulting and managed services to mid-market organizations. Its portfolio combines managed payroll, managed HR, leave management (LOA), tax compliance, recruiting, and international/EOR services with vendor selection and professional services delivered through a proprietary 3D methodology. Underpinning all delivery is the proprietary DELTA platform for data validation, migration, and reconciliation.

Product overview

HCM Unlocked is a Tech Enabled Managed Service Provider offering end-to-end HCM solutions combining managed services with expert consulting. The portfolio centers on their proprietary DELTA technology platform for data validation, paired with managed services including Payroll, HR, Tax Compliance, Leave Management (LOA), Recruiting, and International Services. Consulting offerings include Vendor Selection/RFP Support, Professional Services (using a 3D methodology: Design, Data, Deployment), HR Compliance, and the Broker Advisory Membership (BAM) program. The company also offers specialized tools including the Implementation Readiness Score and AI Readiness Assessment. DELTA serves as the foundational technology enabling accurate data migration and validation across all service delivery.

Differentiator

Problem solved

Functional benefit

Brands

• DELTA: Proprietary data validation technology platform designed to eliminate human error in HCM data management, supporting data migration, dual maintenance, and test payroll validation.
• BAM (Broker Advisory Membership)

Products and services

• DELTA Proprietary data validation technology designed to ensure accurate data migration and reconciliation between HCM systems during technology implementations. Features include data validation, dual maintenance, test payroll verification, template building for complex data transformations, payroll quality assurance, and benefit invoice reconciliation. Used to support HCM system implementations and ongoing managed operations.
• Managed Payroll Full-service outsourced payroll management covering pre-processing, time and attendance verification, payroll processing, and post-processing reporting. Includes proprietary QA process with independent review before client signoff. Designed for mid-market organizations seeking to outsource payroll operations.
• Managed HR Comprehensive HR administration including onboarding/offboarding, leave management, employee hotline, policy development, compliance support, and strategic HR consulting. Includes fractional HR support and the HR Flywheel framework for scalable HR strategies. Targets organizations seeking access to experienced HR leadership without the overhead of a full in-house team.
• Leave Management (LOA) Managed Leave of Absence administration covering company, federal, and state leaves with compliance tracking, ADA interactive process support, and technology-enabled case management. Uses the LOA management platform demonstrated in company webinars.
• Tax Compliance End-to-end payroll tax ownership including tax registration, compliance monitoring, tax notice resolution, PEO exit support, forensic payroll (delivered through the acquired Forensic Payroll Consultants), and merger/acquisition tax advisory.
• Professional Services HCM technology consulting utilizing proprietary 3D methodology (Design, Data, Deployment) covering implementation, optimization, project management, data validation, Power BI reporting, and document transfer. Delivered as project-based consulting engagements.
• Vendor Selection Guided technology evaluation and RFP support to help organizations assess, compare, and select HCM platforms with unbiased advisory guidance and implementation readiness scoring. Includes technology ecosystem mapping and AI-driven assessments.
• Recruiting & Staff Augmentation Recruitment process outsourcing, candidate sourcing, ATS optimization, and staff augmentation services placing HCM professionals to support client projects such as open enrollment, system deployments, and benefit plan builds. Includes the AI Readiness Assessment tool for evaluating talent acquisition technology.
• International Services Global business managed services including cross-border payroll processing, Employer of Record (EOR) solutions, entity establishment support, and international technology implementation. Supports compliant global hiring and workforce expansion across multiple jurisdictions.
• HR Compliance HR compliance assessment and ongoing monitoring covering policies, procedures, handbooks, worker classifications, onboarding materials, and regulatory adherence across jurisdictions.
• Broker Advisory Membership (BAM) Subscription-based membership program for insurance brokers providing on-demand HR tech expertise, strategy support, unlimited HR Tech Assessments, unlimited Vendor Evaluation guidance, and tech therapy sessions to strengthen client relationships and win new business.

Quantifiable outcome

• 70% of HR leaders consider their HCM system implementation a failure due to poor data accuracy and weak planning

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Three partnerships are on record, tiered minor.

• Michael KolbertminorOthersAdvisory Board Member providing strategic guidance and industry expertise to HCM Unlocked leadership. Brings experience from enterprise software and business consulting to inform company strategy.
• Bill HicksminorOthersAdvisory Board Member contributing strategic counsel and industry perspective to HCM Unlocked's business development and market positioning.
• Greenberg Glusker LLPminorStrategic or Co-development PartnerKelly M. Raney, a partner at Greenberg Glusker LLP, co-presents webinars with HCM Unlocked on leave law updates and compliance risks. Represents collaboration on thought leadership content development.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Regional players

• SD Worx: European-headquartered HR and payroll services provider offering managed payroll, HR administration, and HCM technology support across Europe. Comparable service portfolio; primarily competes in EMEA rather than US.

Direct peers

• Alight Solutions: Large-scale HR and payroll managed services provider offering cloud-based HCM deployment, benefits administration, and employee experience services. Comparable in delivering outsourced HCM operations, though significantly larger and broader in scope.
• Insperity: PEO and HR services company providing payroll, benefits, HR administration, and compliance support to small and mid-sized businesses. Comparable in delivering outsourced HCM/payroll managed services at scale, with overlap in tax compliance and HR outsourcing.
• Velocity Global: Global Employer of Record and international HR/payroll services provider helping companies hire and manage employees across borders. Directly comparable in HCM Unlocked's International/EOR service line.
• OneSource Virtual: Tech-enabled managed services provider specializing in Workday and other HCM platforms, delivering payroll, HR, and finance managed services to mid-market and enterprise clients. Closest direct competitor to HCM Unlocked's tech-enabled MSP model.
• iSolved HCM: HCM technology vendor paired with an extensive partner network that delivers payroll, HR, and benefits managed services to small and mid-market employers. Directly comparable vendor-agnostic-ish delivery model targeting the same mid-market segment.
• Ramsey Solutions (AspireHR / similar HCM consultancies): Specialist HCM consultancy providing Workday, UKG, and Oracle HCM implementation and managed services to mid-market clients. Comparable niche HCM services firm with similar mid-market focus and consulting-led model.

Broad incumbents

• Accenture (Talent & HR practice): Global consultancy delivering large-scale HCM implementations, HR transformation, and managed services across all major platforms. Competes in the same HCM services market at enterprise scale.
• ADP TotalSource / ADP Managed Services: Incumbent payroll/HR outsourcer with a managed services arm supporting HCM deployments and ongoing operations. Competes directly for managed payroll, tax compliance, and HR administration work.
• Deloitte (HCM practice): Big Four consulting firm with large Human Capital practice offering HCM implementation, transformation, and managed services across Workday, SAP SuccessFactors, and Oracle. Competes for mid-market and enterprise HCM consulting and managed services engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hcm-unlocked

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HCM Unlocked