Absolute Air Services
Absolute Air Services is a Portland, Connecticut-based residential HVAC, electrical, and plumbing service company founded in 2000 that installs, repairs, and maintains heating, cooling, and related systems for homeowners across Central Connecticut and the Shoreline.
- Company typePrivate
- Founded2000
- HeadquartersPortland, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Absolute Air Services does
Absolute Air Services is a privately held residential HVAC, electrical, and plumbing service company headquartered at 1116 Portland Cobalt Rd in Portland, Connecticut, founded in 2000 by Bonnie Graff, who remains the owner. The company installs, repairs, and maintains heating systems (furnaces, boilers, heat pumps, oil-to-gas conversions), cooling systems (central A/C and ductless mini-splits), electrical services (panel upgrades, whole-home generators, EV chargers, surge protection, lighting), indoor air quality products (humidifiers, dehumidifiers, air quality assessments), and water heaters (tank and tankless). It operates as a Lennox Premier Dealer and Mitsubishi Electric Diamond Contractor, and partners with Energize CT, the Connecticut Green Bank, and Rheem. The service area covers Central Connecticut and the Shoreline — Middlesex, Hartford, and New London counties — with towns including Portland, Middletown, Glastonbury, West Hartford, Avon, Cromwell, Old Saybrook, and Norwich.
The business is direct-to-consumer with field service technicians dispatched on-site to customer homes; no channel partners or resellers are used. Pricing is a mix of unit-priced diagnostics and tune-ups (e.g., $155 diagnostic reduced to $79 same-day, $129–$179 tune-ups) plus installed project work supported by customer financing (0% for 18 months, monthly payment plans as low as $38/mo). The Absolute Comfort Plan maintenance agreement provides a recurring-revenue layer with priority service, annual tune-ups, and repair discounts. Marketing runs through the company website, online scheduling, prominent phone numbers (860-663-6875; 860-431-8646), a Facebook page, customer reviews (875+ reviews averaging 4.9 stars), and a referral program. The firm carries an A+ BBB accreditation maintained since 2008. Revenue, employee count, and ownership structure beyond the founder are not publicly disclosed.
Absolute Air Services firmographics
Firmographics- Name
- Absolute Air Services
- Legal name
- Absolute Air Services LLC
- Website
- https://absoluteairservices.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Absolute Air Services is a Portland, Connecticut-based residential HVAC, electrical, and plumbing service company founded in 2000 that installs, repairs, and maintains heating, cooling, and related systems for homeowners across Central Connecticut and the Shoreline.
- Ownership category
- akta.pro rank
Absolute Air Services industry classification
Industry- Product category
- Residential HVAC Services
- NAICS
- Appliance Repair and Maintenance (811412)
- akta.pro primary industry
- Air Conditioner (AC) Repair & Maintenance (HSAOAHAF)
- akta.pro secondary industry
- Ventilation System Installation & Repair (Bath/Kitchen Fans, ERV/HRV) (HSAOAIAF)
Keywords
Where Absolute Air Services is headquartered
LocationHeadquarters
- HQ city
- Portland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Absolute Air Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain
Revenue model
- HVAC Services: Revenue from installation, repair, and maintenance of heating, cooling, and air conditioning systems. Includes furnace, boiler, heat pump, mini-split, and central A/C services.
- Electrical Services: Revenue from electrical installation, repair, and safety inspection services including generators, lighting, ceiling fans, switches, outlets, and surge protection.
- Plumbing Services: Revenue from water heater services including tankless water heater installation and repair.
- Indoor Air Quality Services: Revenue from IAQ solutions including air purifiers, humidifiers, dehumidifiers, and duct cleaning.
- Maintenance Plans: Recurring revenue from the Absolute Comfort Plan maintenance agreement providing priority service, annual tune-ups, and discounts on repairs.
- Financing Plans: The company offers financing options for installations including 0% financing for 18 months and monthly payment plans, partnering with lenders to enable customer purchases.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | A/C Repair Diagnostic |
| Unit Pricing | Pay-as-you-go | A/C Tune-Up |
| Subscription | Monthly | A/C Installation Financing |
| Unit Pricing | Pay-as-you-go | Heating System Repair Diagnostic |
| Unit Pricing | Pay-as-you-go | Heating System Tune-Up |
| Subscription | Monthly | Heating System Installation Financing |
| Unit Pricing | Pay-as-you-go | Furnace Tune-Up |
| Unit Pricing | Pay-as-you-go | Boiler Repair Diagnostic |
| Unit Pricing | Pay-as-you-go | Boiler Tune-Up |
| Subscription | Monthly | High-Efficiency Boiler Installation Financing |
| Unit Pricing | Pay-as-you-go | Heat Pump Repair Diagnostic |
| Unit Pricing | Multi-year contract | Heat Pump Installation |
| Unit Pricing | Pay-as-you-go | Mini-Split Repair Diagnostic |
| Unit Pricing | Multi-year contract | Ductless Mini-Split Installation |
| Unit Pricing | Pay-as-you-go | Indoor Air Quality Evaluation |
| Subscription | Monthly | Whole-Home Humidifier Installation Financing |
| Subscription | Monthly | Whole-Home Dehumidifier Installation Financing |
| Unit Pricing | Pay-as-you-go | Electrical Repair Diagnostic |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Absolute Air Services product offering
Product offeringCore offering
Absolute Air Services sells, installs, repairs, and maintains heating, cooling, and air conditioning systems (central A/C, heat pumps, mini-splits, furnaces, boilers, oil-to-gas conversions), electrical systems (generators, panel upgrades, surge protection, lighting, EV chargers), water heaters (tank and tankless), and indoor air quality products (humidifiers, dehumidifiers, air quality assessments) for residential and commercial customers in Central Connecticut and the Shoreline. The company also offers an Absolute Comfort Plan maintenance agreement providing priority service, annual tune-ups, and repair discounts.
Product overview
Absolute Air Services is a residential HVAC, plumbing, and electrical service company operating as a unified service offering rather than a software platform. The core service portfolio consists of heating systems (furnaces, boilers, heat pumps), cooling systems (central A/C, ductless mini-splits), and electrical services (repairs, installations, generators, panel upgrades), with indoor air quality solutions (humidifiers, dehumidifiers, air quality assessments) and water heater services as complementary add-ons. The company serves as a dealer/installer for equipment brands including Lennox, Mitsubishi, and Rheem, providing installation, repair, maintenance, and replacement services. They also offer maintenance plans and 24/7 emergency services.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Lower energy bills with high-efficiency systems (furnace upgrades can reduce energy costs by 20% or more)
- +2 more outcomes
Companies that use Absolute Air Services
Customer profileSegments1 record
Ideal customer profiles1 record
Absolute Air Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Absolute Air Services partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- LennoxcoreLennox Premier Dealer - Absolute Air Services is a certified Lennox Premier Dealer, providing access to Lennox heating and cooling equipment with specialized training and support.
- Mitsubishi ElectriccoreMitsubishi Electric Diamond Contractor - Absolute Air Services holds the prestigious Mitsubishi Electric Diamond Contractor status, specializing in ductless mini-split systems. Also referred to as Mitsubishi Diamond Elite Dealer.
- Energize CTminorAuthorized contractor for Energize CT, Connecticut's energy efficiency initiative, providing customers access to energy efficiency rebates and programs.
- Connecticut Green BankminorPartner with Connecticut Green Bank to offer financing options for energy efficiency upgrades to homeowners.
- RheemminorBrand partner for water heaters and HVAC equipment
- Cushman & WakefieldminorPartner through Cushman & Wakefield's Elite program for commercial real estate services
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Absolute Air Services competitors and assessment
Company assessmentBroad incumbents
- Mr. Electric: National residential and light commercial electrical services franchise under Neighborly. Comparable to Absolute Air Services in electrical service line (installations, generators, panel upgrades) and homeowner customer segment.
- Benjamin Franklin Plumbing: National residential plumbing service franchise brand under Neighborly. Comparable to Absolute Air Services in plumbing service line (water heaters) and direct-to-consumer homeowner model.
- Roto-Rooter: Large national provider of plumbing and drain services with adjacent HVAC and water heater work. Comparable to Absolute Air Services in plumbing service offering and residential emergency-service positioning.
- ABC Home & Commercial Services: Large multi-service home and light commercial provider spanning HVAC, plumbing, electrical, and pest control. Comparable to Absolute Air Services in multi-trade residential service portfolio and broad home-services positioning.
Direct peers
- Goettl Air Conditioning & Plumbing: Residential HVAC and plumbing service company operating in multiple US markets with installation, repair, and maintenance offerings. Closely comparable to Absolute Air Services in multi-trade residential service model.
- Service Experts: National residential HVAC service company offering heating, cooling, and indoor air quality installation, repair, and maintenance. Closely comparable to Absolute Air Services in service mix, customer base (homeowners), and direct-to-consumer field service model.
- Michael & Son Services: Regional multi-trade residential services company offering HVAC, plumbing, and electrical across the Mid-Atlantic and Southeast. Closely comparable to Absolute Air Services in multi-trade bundle and direct-to-consumer field service delivery.
- One Hour Heating & Air Conditioning: Neighborly franchise brand providing residential HVAC installation, repair, and maintenance with strong emphasis on customer service guarantees. Comparable to Absolute Air Services in homeowner focus and emergency service positioning.
- Aire Serv: Franchise-based residential HVAC service brand under Neighborly offering heating, cooling, and indoor air quality services. Directly comparable to Absolute Air Services in customer segment, service portfolio, and field-service delivery.
- Petro Home Services: Regional residential provider of HVAC, plumbing, and electrical services across the Northeast US. Comparable to Absolute Air Services in multi-trade home services model and HVAC/plumbing bundle.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Absolute Air Services social profiles
Digital presenceAbsolute Air Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Absolute Air Services leadership team
Management profileNumber of profiles
Profiles1 record
Absolute Air Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Absolute Air Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Absolute Air Services
What does Absolute Air Services do?
Absolute Air Services sells, installs, repairs, and maintains heating, cooling, and air conditioning systems (central A/C, heat pumps, mini-splits, furnaces, boilers, oil-to-gas conversions), electrical systems (generators, panel upgrades, surge protection, lighting, EV chargers), water heaters (tank and tankless), and indoor air quality products (humidifiers, dehumidifiers, air quality assessments) for residential and commercial customers in Central Connecticut and the Shoreline. The company also offers an Absolute Comfort Plan maintenance agreement providing priority service, annual tune-ups, and repair discounts.
Is Absolute Air Services a public or private company?
Absolute Air Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Absolute Air Services founded?
Absolute Air Services was founded in 2000. It employs 1 to 10 people.
Where is Absolute Air Services based?
Absolute Air Services is headquartered in Portland, United States, in the North America region.
How does Absolute Air Services make money?
Six revenue lines are on record. HVAC Services are the primary driver. The others are electrical Services, plumbing Services, indoor Air Quality Services, maintenance Plans and financing Plans.
Who are Absolute Air Services's main competitors?
Broad incumbents on record are Mr. Electric, Benjamin Franklin Plumbing, Roto-Rooter and ABC Home & Commercial Services. Direct peers are Goettl Air Conditioning & Plumbing, Service Experts, Michael & Son Services, One Hour Heating & Air Conditioning, Aire Serv and Petro Home Services.
Does Absolute Air Services have an API?
No public API is recorded for Absolute Air Services.
What industry is Absolute Air Services in?
Absolute Air Services's product category is Residential HVAC Services. Its primary akta.pro industry code is HSAOAHAF, Air Conditioner (AC) Repair & Maintenance, with a secondary code of HSAOAIAF, Ventilation System Installation & Repair (Bath/Kitchen Fans, ERV/HRV). Its NAICS code is 811412.