triPica
triPica is a Paris-based cloud-native SaaS provider of AI-powered customer engagement and billing platforms serving telecom operators and energy/utility retailers globally, with certified scale to 10M+ contracts.
- Company typePrivate
- Founded2016
- HeadquartersParis, France
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What triPica does
triPica is a Paris-based cloud-native SaaS provider, founded in 2016, that delivers AI-powered customer engagement and billing platforms to two distinct but adjacent verticals: telecommunications operators and energy/utility retailers. The company's product portfolio centers on two core platforms — a SaaS BSS (Business Support System) for telecom operators supporting eSIM management, telco-in-an-app experiences, MVNO/MVNE operations, and digital-first customer engagement, and a CIS (Customer Information System) and billing platform for utilities covering meter-to-cash operations, smart meter integration, dynamic/smart tariffs, and multi-utility support including electricity, gas, and water. The platform is certified by a Big Four consultancy to handle 10 million+ active contracts and enables greenfield digital telco brand launches in 4-6 months, compared to multi-year timelines for traditional BSS implementations. Proprietary technical capabilities include eSIM-enabled onboarding (reducing activation from days to minutes, as demonstrated with Yoodo in Malaysia), V2G billing for vehicle-to-grid services (deployed with The Mobility House and Renault), and injection flow management for distributed energy resources.
triPica operates on a SaaS subscription revenue model with quote-based, non-publicly disclosed enterprise pricing on annual billing cycles. Pricing is tailored to customer requirements, contract scope, and feature configuration. The company distributes through direct enterprise field sales targeting MNOs, MVNOs, digital-first telco brands, and energy retailers globally, complemented by inside sales responding to website inquiries with 24-hour demo turnaround, and supported by implementation partners (Detecon, BIP Consulting, Seize Consulting). The technology ecosystem includes AWS as cloud infrastructure partner, Thales for eKYC and eSIM, and payment/customer support integrations with PayPal, Stripe, Checkout.com, and Zendesk.
The company is privately held, headquartered at 8 rue du Sentier, 75002 Paris, with 51-100 employees. Customers span France, Germany, Italy, Switzerland, Malaysia, and the Caribbean, and include Bouygues Telecom, enercity, CelcomDigi (Yoodo), Primeo Energie, Digicel (Wizzee), The Mobility House, Stadtwerke Garbsen, Yenka (GreenYellow), and Gaz Européen. Investors include Oliver Wyman, Bpifrance, and Paris Region. triPica has received multiple industry awards including the TMForum Disruptive Innovation Award (2018), several MVNO World Congress awards (2023-2025), and has been recognized in Gartner's Market Guide for Utility CIS (2024) and Energy & Utilities Vertical Markets Snapshots (2025, 2026).
triPica firmographics
Firmographics- Name
- triPica
- Legal name
- triPica
- Website
- https://tripica.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- triPica is a Paris-based cloud-native SaaS provider of AI-powered customer engagement and billing platforms serving telecom operators and energy/utility retailers globally, with certified scale to 10M+ contracts.
- Ownership category
- akta.pro rank
triPica industry classification
Industry- Product category
- Telecom BSS / Utility CIS Billing Software
- NAICS
- All Other Travel Arrangement and Reservation Services (561599)
- akta.pro primary industry
- Corporate Travel & Expense Booking Platforms (BPAMAIAI)
Keywords
Where triPica is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
triPica business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription Revenue: triPica operates primarily on a SaaS subscription model, providing cloud-native BSS platform access on a recurring subscription basis. The platform is offered as a managed service with pricing based on usage, volume, or tiered plans tailored to customer needs. This includes customer engagement, billing, CRM, and digital onboarding capabilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise SaaS Subscription - Custom pricing based on requirements |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
triPica product offering
Product offeringCore offering
triPica sells a cloud-native SaaS platform providing AI-powered customer engagement, CRM, and billing capabilities for two distinct sectors: telecom operators (MNOs, MVNOs, digital-first brands) and energy/utilities retailers. The platform supports eSIM management, dynamic tariff management, meter-to-cash processes, multi-utility billing (electricity, gas, water), and rapid launch of new digital brands in 4-6 months. It is certified to handle 10 million+ active contracts and replaces legacy BSS systems.
Product overview
triPica is a cloud-native SaaS platform providing AI-powered customer engagement and billing solutions for both telecom operators and utility/energy retailers. The platform consists of two core product lines: a SaaS BSS platform for telecom (supporting eSIM, MVNO/MVNE operations, and digital telco brands) and a CIS/billing platform for utilities (covering meter-to-cash, energy retail, dynamic tariffs, and multi-utility support including electricity, gas, and water). The platform is certified to handle 10 million active contracts and enables rapid time-to-market (4-6 months) for new digital brands and services.
Differentiator
Problem solved
Functional benefit
Products and services
- triPica SaaS BSS Platform for Telecom Award-winning cloud-native SaaS BSS platform for telecom operators enabling eSIM management, telco-in-an-app experiences, MVNO/MVNE operations, and digital-first customer engagement with rapid brand launch capability in 4-6 months.
- triPica SaaS CIS and Billing Platform for Utilities Cloud-native SaaS customer information system and billing platform for energy retailers and utility companies managing meter-to-cash operations, dynamic tariffs, smart meter integration, multi-utility billing (electricity, gas, water), V2G billing, and customer engagement across multiple countries.
Quantifiable outcome
- Digital brands can be launched in 4-6 months using greenfield approach vs years for traditional BSS migration
- +4 more outcomes
Companies that use triPica
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles2 records
triPica technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability4 records
Feature8 records
triPica partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- The Mobility HousecoreThe Mobility House is a strategic partner for V2G (Vehicle-to-Grid) solutions. triPica's billing and CRM platform drives The Mobility House's V2G solution, enabling Europe's first consumer V2G offer. This partnership supports Renault's V2G launch in Europe.
- AWS (Amazon Web Services)coreAWS is triPica's cloud infrastructure partner, providing the scalable cloud platform on which triPica's SaaS BSS runs. This is a critical technology partnership enabling triPica's cloud-native architecture.
- ThalescoreThales is triPica's eKYC (electronic Know Your Customer) and eSIM partner. Thales provides the eSIM technology and digital identity verification capabilities integrated into triPica's platform for telecom customers.
- Detecon ConsultingminorDetecon is a consulting partner that helps deploy and implement triPica's solutions for enterprise customers, providing system integration and transformation services.
- BIP ConsultingminorBIP Consulting is a consulting partner providing implementation services and support for triPica's platform deployments.
- Seize ConsultingminorSeize Consulting is a consulting partner assisting with implementation and deployment of triPica's solutions.
Scale indicators7 records
Recent moves7 records
Expansion highlights6 records
triPica competitors and assessment
Company assessmentDirect peers
- Cerillion: Public-listed provider of BSS/OSS and digital BSS suites for telcos and MVNOs. Most directly comparable to triPica's telecom BSS product line, with a similar focus on digital-first operators and MVNO enablement.
- Optiva: Telecom BSS/customer management vendor focused on cloud-native monetization, charging and CRM for MVNOs and digital operators. Competes with triPica in the same digital-telco greenfield segment.
- Hansen Technologies: Provider of CIS, billing and customer engagement software for energy, water and communications utilities. Direct peer to triPica's utility CIS/billing product line, including meter-to-cash and multi-utility capabilities.
- Vertex (VertexOne): SaaS customer information system and billing platform for energy retailers and utilities. Direct peer in the cloud-native utility CIS/billing space, including smart meter and dynamic tariff support.
Broad incumbents
- Amdocs: Large incumbent telecom BSS/OSS vendor serving tier-1 MNOs globally. TriPica competes for digital-first and MVNO workloads that incumbents are migrating or extending, often as part of broader transformation deals.
- Oracle Utilities (Oracle Industry Solutions): Incumbent utility CIS and billing suite (Opower-era plus Oracle CC&B) used by large utilities worldwide. TriPica targets the same replacement RFPs (e.g., SAP ISU migration accounts like enercity).
- Netcracker Technology (NEC): Large telecom BSS/OSS/digital experience vendor. Competes with triPica for full-stack telco transformations while triPica typically wins narrower greenfield/digital-brand deployments.
- CSG Systems International: Long-established billing, BSS and customer engagement vendor for telcos and cable operators. Competes with triPica in telco billing/customer management modernization deals.
- Salesforce Industries (Communications & Energy Clouds): Hyperscaler CRM platform with telecom and energy/utilities industry clouds. Competes indirectly as an alternative architecture for customer engagement layers surrounding BSS/CIS.
Emerging players
- EnergyHub: Energy management and DERMS platform enabling utilities to manage connected devices and demand flexibility. Overlaps with triPica's dynamic tariff and V2G/flexibility management roadmap.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
triPica social profiles
Digital presencetriPica financial estimates
Financial estimateRevenue estimate
Valuation estimate
triPica leadership team
Management profileNumber of profiles
Profiles9 records
triPica funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
triPica M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about triPica
What does triPica do?
triPica sells a cloud-native SaaS platform providing AI-powered customer engagement, CRM, and billing capabilities for two distinct sectors: telecom operators (MNOs, MVNOs, digital-first brands) and energy/utilities retailers. The platform supports eSIM management, dynamic tariff management, meter-to-cash processes, multi-utility billing (electricity, gas, water), and rapid launch of new digital brands in 4-6 months. It is certified to handle 10 million+ active contracts and replaces legacy BSS systems.
Is triPica a public or private company?
triPica is a private company. It is classified as venture growth investor backed and is currently operating.
When was triPica founded?
triPica was founded in 2016. It employs 51 to 100 people.
Where is triPica based?
triPica is headquartered in Paris, France, in the Europe region.
How does triPica make money?
One revenue line is on record: saaS Subscription Revenue.
Who are triPica's main competitors?
Direct peers on record are Cerillion, Optiva, Hansen Technologies and Vertex (VertexOne). Broad incumbents are Amdocs, Oracle Utilities (Oracle Industry Solutions), Netcracker Technology (NEC), CSG Systems International and Salesforce Industries (Communications & Energy Clouds). EnergyHub is listed as an emerging player.
Does triPica have an API?
No public API is recorded for triPica.
What industry is triPica in?
triPica's product category is Telecom BSS / Utility CIS Billing Software. Its primary akta.pro industry code is BPAMAIAI, Corporate Travel & Expense Booking Platforms. Its NAICS code is 561599.