TurnKey Corrections
- Company typePrivate
- Founded1995
- HeadquartersRiver Falls, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
TurnKey Corrections firmographics
Firmographics- Name
- TurnKey Corrections
- Legal name
- TurnKey Corrections
- Website
- https://turnkeycorrections.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
TurnKey Corrections industry classification
Industry- Product category
- Corrections Technology Software
- akta.pro primary industry
- Correctional Food, Commissary & Inmate Services (Managed Services) (BPAKANAI)
- akta.pro secondary industry
- Adult Corrections (Prisons & Jails) (BPAIAFAD)
Keywords
Where TurnKey Corrections is headquartered
LocationHeadquarters
- HQ city
- River Falls
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
TurnKey Corrections business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Supply Chain, Infrastructure, Marketing or Sales
Revenue model
- Commissary Sales: Commissary and vending sales through kiosks and handheld devices. Inmates order directly and funds are managed through the TEAM platform. Includes both branded and private-labeled products.
- Inmate Messaging & Email: Email and SMS services for inmates generating revenue for facilities. Fastest growing revenue maker for TKC facilities, turning a significant expense into a reliable revenue source.
- Video Visitation: Video visitation charged at $0.39/minute with no connection fees. Revenue shared with facility.
- Phone Services (TKC Telecom): Phone services for inmates with FCC-regulated rates. Includes investigative tools and optional TKC Insight Analytics add-on.
- Vending Operations: Vending Hub system for snacks and drinks using existing account balances. Staff can set restrictions and limits.
- Software Partnership: White-label software partnership option where providers can use TEAM software under their own brand. Weekly credit card deposits into facility accounts.
- Food Service: Culinary services for jails and prisons through Skillet Kitchens brand.
- Wholesale Supplies: Wholesale supply sales through AmeriSup platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Video Visitation at $0.39/minute |
| Other | Other | No Administrative Fees |
| Subscription | Monthly | Weekly Credit with Monthly Payment |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels4 records
TurnKey Corrections product offering
Product offeringCore offering
TurnKey Corrections sells an integrated software and hardware platform called TEAM (TurnKey Elite Account Management) to jails and prisons, bundling commissary/vending, inmate email and SMS messaging, video visitation, FCC-regulated phone service, and food service operations. The offering is delivered with in-house manufactured inmate kiosks and the handheld "Hub" tablet device, and is sold primarily through direct field sales to county and municipal correctional facilities.
Product overview
TurnKey Corrections offers an all-in-one platform called TEAM (TurnKey Elite Account Management) combining commissary/vending, inmate messaging (email/SMS), video visitation, telecom services, facility support, and food services for correctional facilities. The platform includes hardware products (The Hub handheld tablets, inmate kiosks, lobby kiosks, charging stations) and software solutions, with subsidiary brands Kimble's Corrections (southeastern US) and Skillet Kitchens (food services) extending regional coverage. The company pioneered inmate kiosks in 2001 and develops all technology in-house, serving facilities across the Central Midwest and Western United States.
Differentiator
Problem solved
Functional benefit
Brands
- TEAM (TurnKey Elite Account Management): Industry-leading web-based software platform for commissary, accounting, kiosk, tablet, text, email, video visit, picture mail, and phone services for correctional facilities.
- InmateCanteen.com
- Vending Hub
- The Hub (My Connection Hub)
Products and services
- Commissary & Vending Complete commissary management system for correctional facilities, enabling inmates to place orders directly via kiosks or handheld devices. Features a multi-lingual interface with product images, staff controls for limits and privileges, customizable delivery options, and integrated Vending Hub software for real-time inventory management.
- Inmate Messaging Email and SMS communication system for inmates that generates revenue for facilities, with all emails stored indefinitely, exportable, and court-admissible. Includes content scanning and flagging for inappropriate words, automated messaging and kite system for intra-facility communication, customizable forms, and routing to appropriate staff.
- Video Visitation On-site and off-site video visitation service priced at $0.39 per minute with no connection fees, fully integrated with the TurnKey inmate kiosk and Hub. Features real-time recording, monitoring and download capabilities, and visitor registration with ID verification.
- TKC Telecom (Inmate Phone Service) FCC-regulated phone service for correctional facilities with intuitive web interface for investigative tools, including search by inmate/date/phone number, 24/7 access, real-time monitoring, and optional TKC Insight Analytics add-on for call mapping, translation, transcription in 50+ languages, and PIN imposter identification.
- The Hub (My Connection Hub) Handheld tablet kiosk device that provides full kiosk functionality in a portable format, enabling inmates to text, make phone calls, video visit, and more. Features plug-and-play charging dock, wireless charging, automated check-in/out, and full-day runtime.
- TEAM (TurnKey Elite Account Management) Software Platform Proprietary web-based software platform powering all TurnKey Corrections services including commissary, accounting, kiosk management, tablet operations, text/email, video visit, picture mail, phone, kitchen services, and wholesale supply, built from decades of facility feedback. Also offered as a white-label software partnership.
- Skillet Kitchens (Food Service) Culinary services division providing food service solutions for jails and prisons throughout the nation, integrated with the TurnKey Corrections platform.
- Facility Support Comprehensive facility support services including custom solutions development, web-based scalable software, in-house kiosk manufacturing, and ongoing service maintenance for correctional facilities.
- AmeriSup (Wholesale Supplies) Wholesale supplies division providing products for correctional facility commissary operations.
Quantifiable outcome
- 99.9% system up-time
- +2 more outcomes
Companies that use TurnKey Corrections
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
TurnKey Corrections technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability7 records
Feature8 records
TurnKey Corrections partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Kimble's CorrectionscoreKimble's Corrections is an affiliated company serving the Southeastern region of the U.S. with similar technology and commissary solutions. Part of the TW TEAMS family of companies. Provides customer-focused services from technology to supplies, facility support, video visitation, commissary, and communications.
- Skillet KitchenscoreCulinary services brand for jails and prisons throughout the nation. Provides food service solutions integrated with the TurnKey Corrections platform. Available as a downloadable marketing resource.
- TEAM Software SolutionscoreIndustry-leading software for correctional facilities and rehabilitation centers. Allows providers in the industry to work with TurnKey in a software partnership, including white-label options.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
TurnKey Corrections competitors and assessment
Company assessmentDirect peers
- Keefe Group: Keefe Group (Keefe Commissary Network, Access Corrections, Trulinc) is one of the largest national providers of commissary, inmate communications, and corrections technology — the closest direct competitor to TurnKey's commissary and software offerings.
- Paytel Communications: Paytel provides inmate phone and communications services, including video visitation and tablets, to county jails and detention centers — a direct competitor in the same mid-market jail communications niche TKC serves.
- ICSolutions: ICSolutions offers inmate phone, video visitation, messaging, and commissary technology to county, state, and federal correctional agencies — a direct peer across TKC's communications and commissary stack.
- Securus Technologies (ViaPath Technologies): ViaPath (formerly Securus) provides inmate phone, video visitation, messaging, and tablet services to correctional facilities nationwide — directly comparable to TKC Telecom, video visitation, and inmate messaging products.
- Trinity Services Group: Trinity Services Group provides food service and commissary solutions to correctional and detention facilities — directly comparable to TKC's Skillet Kitchens food service and commissary operations.
Emerging players
- Connexus Hub (Connexus Holdings): Connexus provides secure communications kiosks and inmate tablets for correctional facilities — comparable to TurnKey's The Hub device and inmate kiosk hardware, with an emerging share of the same mid-market jail segment.
- Corrisoft: Corrisoft provides community corrections and case management technology, including electronic monitoring and offender management — an adjacent peer that shares TKC's corrections customer base and could represent either competition or a natural adjacency.
Broad incumbents
- Canteen Services (Compass Group): Canteen/Compass Group provides vending, commissary, and food services to correctional facilities among other institutional customers — comparable to TurnKey's commissary, vending, and wholesale supply operations but inside a much larger diversified portfolio.
- Appriss Insights (JPay/Edovo): Appriss Insights (owner of JPay and Edovo) provides inmate communications, tablets, and corrections-focused analytics — directly comparable to TKC's messaging and tablet offerings, with broader data/analytics reach.
- Aramark Corrections: Aramark's corrections segment delivers food services and commissary operations at scale across federal, state, and county facilities — overlapping directly with Skillet Kitchens but as part of a much broader food/contract services portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
TurnKey Corrections social profiles
Digital presenceTurnKey Corrections financial estimates
Financial estimateRevenue estimate
Valuation estimate
TurnKey Corrections leadership team
Management profileNumber of profiles
Profiles4 records
TurnKey Corrections subsidiaries and ownership
Company hierarchySubsidiaries5 records
TurnKey Corrections funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TurnKey Corrections M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TurnKey Corrections
What does TurnKey Corrections do?
TurnKey Corrections sells an integrated software and hardware platform called TEAM (TurnKey Elite Account Management) to jails and prisons, bundling commissary/vending, inmate email and SMS messaging, video visitation, FCC-regulated phone service, and food service operations. The offering is delivered with in-house manufactured inmate kiosks and the handheld "Hub" tablet device, and is sold primarily through direct field sales to county and municipal correctional facilities.
Is TurnKey Corrections a public or private company?
TurnKey Corrections is a private company. It is classified as family owned and is currently operating.
When was TurnKey Corrections founded?
TurnKey Corrections was founded in 1995. It employs 51 to 100 people.
Where is TurnKey Corrections based?
TurnKey Corrections is headquartered in River Falls, United States, in the North America region.
How does TurnKey Corrections make money?
Eight revenue lines are on record. Commissary Sales are the primary driver. The others are inmate Messaging & Email, video Visitation, phone Services (TKC Telecom), vending Operations, software Partnership, food Service and wholesale Supplies.
Who are TurnKey Corrections's main competitors?
Direct peers on record are Keefe Group, Paytel Communications, ICSolutions, Securus Technologies (ViaPath Technologies) and Trinity Services Group. Emerging players are Connexus Hub (Connexus Holdings) and Corrisoft. Broad incumbents are Canteen Services (Compass Group), Appriss Insights (JPay/Edovo) and Aramark Corrections.
Does TurnKey Corrections have an API?
No public API is recorded for TurnKey Corrections.
What industry is TurnKey Corrections in?
TurnKey Corrections's product category is Corrections Technology Software. Its primary akta.pro industry code is BPAKANAI, Correctional Food, Commissary & Inmate Services (Managed Services), with a secondary code of BPAIAFAD, Adult Corrections (Prisons & Jails).