What Securus Technologies does

Securus Technologies is a Plano, Texas-based corrections technology provider and wholly-owned subsidiary of Aventiv Technologies, serving more than 1,800 corrections agencies across the United States with approximately 80 technology solutions. The company operates three integrated product lines: Corrections Solutions (SecureView® and EVOTAB corrections-grade tablets, NextGen Secure Communications Platform, Video Connect, and educational content via JPay's Lantern® partnership with Ashland University); Investigative Solutions (OmniLens intelligence platform, Securus One operations platform); and Monitoring Solutions (BLUtag GPS, SoberTrack alcohol monitoring, VeriTracks analytics). Its corrections-grade tablet infrastructure has been deployed to over one million incarcerated individuals, providing phone, education, mental health, law library, and job search applications. The company has built an ecosystem of content and services around the tablet platform, including partnerships with 24 colleges for Pell-funded education, Workbay for career placement, R1 Learning for cognitive-behavioral programming, Atlas for journaling, CareerSafe for OSHA credentials, and Second Chance University for wellness programming.

The business model is enterprise B2G, monetized primarily through multi-year government contracts with state departments of corrections, county jails, federal facilities, and ICE detention centers, supplemented by usage-based revenue from communication services (phone, text messaging, video visitation) charged to incarcerated individuals and their families. Revenue is also generated through community supervision agency contracts for electronic monitoring (BLUtag GPS, SoberTrack) and analytics (VeriTracks). A notable recent contract win is the four-year $189 million California Department of Corrections and Rehabilitation agreement serving approximately 90,000 incarcerated people, with optional extensions up to $315 million. Tablet deployments are often funded through commissary programs rather than direct agency budgets, and education programming generates Pell Grant revenue. Go-to-market combines enterprise field sales targeting government procurement with event-driven presence at major industry conferences (ACA, AJA, APPA, NSA) and practitioner-led workshops. Securus applies AI/NLP models to inmate communications for real-time anomaly detection and criminal activity monitoring, representing a differentiated but legally sensitive capability that has previously drawn regulatory scrutiny over attorney-client call recording and text message billing practices.

Name

Securus Technologies

Legal name

Securus Technologies, LLC

Website

https://securustechnologies.tech

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Securus Technologies is a Plano, Texas-based corrections technology provider serving 1,800+ U.S. corrections agencies with 80+ solutions, including corrections-grade tablets deployed to 1M+ incarcerated individuals, investigative intelligence, and electronic monitoring. It is a subsidiary of Aventiv Technologies.

Ownership category

akta.pro rank

Product category

Corrections Technology

NAICS

Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Electronic Monitoring & Community Corrections Services (Ankle Monitoring, Probation Support) (BPAKANAF)

akta.pro secondary industries

Secure/Encrypted Messaging (BPAMACAG), Security Management Platforms Integration (PSIM/SOC, Command & Control) (BPAKAGAH)

Keywords

• Corrections technology solutions
• Inmate communications services
• Electronic monitoring systems
• Investigative intelligence platforms
• Community supervision software

Headquarters

HQ city

Carrollton

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Government Contracts: Enterprise contracts with state and federal correctional agencies. California contract valued at $189 million over four years for serving approximately 90,000 incarcerated people. The company serves over 1,800 corrections agencies with 80+ technology solutions.
2. Communication Services: Phone, text messaging, and video visitation services for incarcerated individuals and their families. Includes overcharging for text messages through character-count pricing schemes, with corrections after complaints.
3. Electronic Monitoring Solutions: GPS monitoring (BLUtag), alcohol monitoring (SoberTrack), and analytics (VeriTracks) provided to community supervision agencies, law enforcement, and courts with 24/7 managed services.
4. Education and Workforce Development: College credits (340,000+ facilitated), workforce training (150,000+ participants), and job placement services through partnerships with 24 colleges and Workbay platform, generating Pell-funded revenue and placement fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Securus Technologies provides integrated technology solutions for correctional facilities, law enforcement, and community supervision agencies. The portfolio spans corrections-grade tablets (SecureView, EVOTAB), investigative intelligence platforms (OmniLens, NextGen SCP), electronic monitoring devices (BLUtag GPS, SoberTrack), video visitation (Video Connect), and operational software (Securus One), serving over 1,800 corrections agencies with approximately 80 technology products.

Product overview

Securus Technologies, an Aventiv Technologies company based in Plano, Texas, offers a comprehensive corrections technology platform serving over 1,800 agencies with approximately 80 technology solutions. The portfolio spans three divisions: (1) Corrections Solutions including SecureView and EVOTAB tablets, NextGen Secure Communications Platform, Video Connect, and educational content via JPay's Lantern (partnered with Ashland University), R1 Learning cognitive-behavioral programming, Atlas journaling, and CareerSafe OSHA training; (2) Investigative Solutions featuring the OmniLens intelligence platform; and (3) Monitoring Solutions including BLUtag GPS, SoberTrack alcohol monitoring, and VeriTracks analytics. The company integrates with Workbay for career placement and partners with 24 colleges to provide Pell-funded education programs. AI capabilities include anomaly detection and NLP for real-time analysis of inmate communications across phone, video, and text channels.

Differentiator

Problem solved

Functional benefit

Brands

• SecureView® Tablet: Corrections-grade tablet platform for incarcerated individuals featuring phone, education, mental health, law library and job search applications.
• JPay's Lantern®
• NextGen SCP™
• Video Connect
• OmniLens
• Securus One
• EVOTAB
• Officer T80
• BLUtag GPS
• SoberTrack
• VeriTracks

Products and services

• OmniLens Investigative Intelligence Platform Intelligence platform enabling corrections agencies to transition from reactive monitoring to proactive threat mitigation with unified digital evidence and end-to-end investigative workflows.
• SecureView Tablet Corrections-grade secure tablet platform deployed to incarcerated individuals, providing phone, education, mental health, law library, and job search applications.
• Video Connect Fully web-based visual communication system allowing friends, family members, attorneys, and public officials to schedule and participate in video sessions with incarcerated individuals from anywhere with internet access.
• NextGen Secure Communications Platform (NextGen SCP) Single portal for managing, researching, monitoring, and investigating information produced in correctional facilities.
• Securus One Operations Platform Operations platform integrating multiple corrections functions to help agencies address staffing constraints through unified intelligence and operational systems.
• EVOTAB Tablet Correctional tablet targeting county jail facilities facing budget and staffing constraints, designed for corrections-grade durability.
• Officer T80 Device for correctional officers designed for officer safety applications in correctional facilities.
• BLUtag GPS GPS-based electronic monitoring device for community supervision, law enforcement, and courts.
• SoberTrack Electronic alcohol monitoring solution for community supervision agencies managing caseloads and compliance outcomes.
• VeriTracks Analytics Platform Analytics platform providing data insights to help community supervision agencies modernize operations while supporting accountability and rehabilitation outcomes.

Quantifiable outcome

• 22% reduction in behavioral infractions at partner facilities where technology has been deployed
• +7 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature9 records

Partnerships

14 partnerships are on record, tiered flagship, core, minor and strategic.

• National Sheriffs' Association (NSA)flagshipStrategic or Co-development Partner · 8 June 2026Securus Technologies serves as supporting partner and event sponsor for NSA I.G.N.I.T.E. program, providing $50,000 foundational investment and secure technology infrastructure to help deliver education and workforce programming across 37 counties in 16 states. Independent research links I.G.N.I.T.E. participation to 24% reduction in recidivism and 25% reduction in jail misconduct. Stephanie Anderson, CHRO, joins NSA I.G.N.I.T.E. Advisory Board.
• Atlas by The Change CompaniescoreTechnology or Integration · 12 May 2026Interactive journaling reentry program integrated on Securus corrections-grade tablet platform without requiring additional staff time. Early results from Washington Department of Corrections show 4,000+ participants logging 5,780 hours across 18,240 sessions.
• CareerSafecoreTechnology or Integration · 12 May 2026CareerSafe OSHA 10-Hour safety training running on Securus tablet platform, enabling incarcerated individuals to earn employer-recognized OSHA credentials before release. Already live at Belknap County, New Hampshire and Arizona Correctional Enterprises.
• Mission: LaunchminorGTM or Marketing Partner · 15 April 2026Support for Bank on 100 Million Miami Hackathon developing solutions connecting formerly incarcerated people to employment. Partnership addresses Florida's 427,000 unfilled jobs and 25,000 annual prison releases. Event held April 22-23, 2026 at St. Thomas University School of Law.
• TimeDoneminorGTM or Marketing Partner · 15 April 2026Partner in Bank on 100 Million Miami Hackathon convened by Mission: Launch to develop employment solutions for justice-impacted individuals.
• Florida Justice CenterminorGTM or Marketing Partner · 15 April 2026Partner in Bank on 100 Million Miami Hackathon developing practical solutions to improve reentry and employment opportunities for justice-impacted individuals.
• WorkbaycoreStrategic or Co-development Partner · 1 April 2026Career development platform partnership enabling employment pathways for incarcerated individuals beginning at intake through post-release. Nearly 300,000 job applications submitted through the platform in Texas and Florida. Part of broader workforce solution addressing projected five-million skilled worker shortfall by 2032.
• 24 Colleges (Pell-Funded Programs)coreStrategic or Co-development Partner · 1 April 2026Partnership with 24 colleges offering Pell-funded educational programs to incarcerated individuals. Facilitated over 340,000 college credits and supported 150,000 workforce training participants last year. Enables incarcerated individuals to earn credentials beginning at intake through post-release employment.
• In Our BackyardstrategicStrategic or Co-development Partner · 26 February 2026Anti-human trafficking collaboration during major sporting event in Santa Clara, California. Trained 250 law enforcement officers, service providers, and volunteers; distributed 10,000 Missing Children Booklets reaching 50,000 locally and five million nationally. Contributed to recovery of 73 trafficking victims and generation of 65 verified investigative leads.
• R1 LearningcoreTechnology or Integration · 5 February 2026Partnership to deliver evidence-based behavioral health programming directly on Securus tablets through structured cognitive-behavioral lessons, tools, and activities. Pilot at Sacramento County showed 11,000+ educational videos viewed and 7,500 interactive activities completed in 30 days. Enables agencies to scale programming without staffing and scheduling demands of traditional in-person classes.
• Florida Cares Charity CorporationstrategicStrategic or Co-development Partner · 20 January 2026$20,000 contribution in 2025 funding Holiday Gift Project benefiting nearly 600 children and Back-to-School Drive supporting approximately 500 children. Partnership continues into 2026 as part of rehabilitative priorities focused on reducing isolation and maintaining family connections during incarceration.
• Second Chance University / Andre NormanstrategicStrategic or Co-development Partner · 8 September 2025Wellness Tour across 15 NYS DOCCS correctional facilities from September 8 to October 15, 2025, delivering hope, personal transformation, and rehabilitation programming. Content available nationwide through 550,000 Securus tablets via Aventiv Technologies platform.
• Ashland University (JPay Lantern)coreTechnology or IntegrationJPay's Lantern is the largest digital education program in corrections through partnership with Ashland University. Former inmate Ronnie Hopkins credits education and faith for transformation from criminal life to community outreach productivity.
• Aventiv TechnologiescoreOthersSecurus Technologies is an Aventiv company. Aventiv operates the platform of 550,000 Securus tablets and hosts corporate communications including press releases and privacy policy.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ViaPath Technologies (formerly GTL): Direct competitor in inmate communications, tablets, and corrections technology. ViaPath is the incumbent Securus displaced in California and operates the same integrated model of phone, video visitation, messaging, and content services across U.S. correctional facilities.
• IC Solutions: Prison telephone and communications provider serving correctional facilities nationwide. Closely comparable to Securus's phone, messaging, and video visitation products for incarcerated populations.
• Pay Tel Communications: Corrections communications provider offering inmate phone, video visitation, and commissary ordering. Competes head-to-head with Securus for state DOC and county jail contracts.
• Track Group: Electronic monitoring and offender tracking company offering GPS ankle monitoring devices and platforms for community supervision agencies — directly comparable to Securus's BLUtag GPS and VeriTracks portfolio.
• Alcohol Monitoring Systems (AMS): Provider of SCRAM alcohol monitoring products for courts, probation, and parole agencies. Directly comparable to Securus's SoberTrack continuous alcohol monitoring solution.
• Telmate (legacy brand, now under ViaPath): Inmate communications and tablets provider historically competing with Securus; now consolidated under ViaPath. Directly comparable product set across phone, video, and messaging for correctional facilities.

Emerging players

• Corrisoft: Community corrections case management and supervision platform competing with Securus's monitoring and analytics products for probation and parole agencies. Focuses more on case management and less on hardware.
• Uptrust: Reentry-focused technology company providing mobile check-ins, case management, and resource connections for justice-involved individuals. Adjacent to Securus's Workbay-powered reentry pathways but focused specifically on post-release supervision.

Broad incumbents

• Appriss Insights: Broader criminal justice data and analytics provider serving law enforcement, courts, and corrections with risk, compliance, and notification platforms. Overlaps with Securus's OmniLens investigative intelligence offering but operates across a wider portfolio.

Others

• Corizon Health: Corrections-focused healthcare services provider operating inside prisons and jails. Adjacent rather than direct competitor, but serves the same government buyer (correctional agencies) with complementary operational offerings.

Market position

Strengths5 records

Weaknesses2 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/securus-technologies

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A11 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Securus Technologies