What Techone does

Techone is a Dutch managed service provider headquartered in Rotterdam, founded by Coert Coomans and now operating through 19+ regional offices across the Netherlands with approximately 1,000 employees serving more than 35,000 SME (MKB and MKB+) customers — though the corporate website cites 100K+ customers across the group. The company delivers a full-stack IT outsourcing portfolio organized around eight service pillars: Connectivity (fiber, 5G, Starlink satellite internet), Managed IT, Infrastructure, Cybersecurity (via the ThreadStone subsidiary), Cloud (Microsoft Azure, private/hybrid), Modern Workplace (Microsoft 365), Data & AI (Power BI, Copilot), and Automation (Copilot Studio, workflow optimization). Underlying technology is Microsoft-centric, with Techone holding Microsoft specializations across Infrastructure, Modern Work, Security, Private Cloud, Data & AI, plus Copilot and Security designations achieved in 2025.

The business model is overwhelmingly recurring: managed services contracts, subscription connectivity, cloud and security subscriptions drive the revenue base, with no public pricing disclosed and quotes tailored per customer. Go-to-market combines direct regional field sales through local offices with inside sales for inbound inquiries, plus a multi-subsidiary channel model where acquired brands (Lancom, QNP, Nemesys, IC-Automatisering, SolidQ, Aurora ICT, and others) continue operating under their own identities as regional channels under the Techone umbrella. Growth has been driven by an aggressive roll-up strategy — 57 strategic acquisitions completed under Nedvest's six-year hold (2019–2025), with continued M&A cadence into 2026 funded by the November 2025 majority investment from KKR (via its European Fund VI), which acquired the stake from Nedvest while management retained equity. The platform is positioned as the first point of contact for Dutch SMEs seeking full IT outsourcing, cybersecurity and digital transformation, with regulatory leadership in NIS2 QM30, ISO 27001 and NEN 7510 serving as a key differentiator in a regulated buyer environment.

Name

Techone

Legal name

Techone B.V.

Website

https://techone.nl

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Techone is a Dutch managed service provider serving SMEs across the Netherlands with full-stack IT outsourcing — connectivity, managed IT, cloud, cybersecurity, modern workplace, and Data & AI — through 19+ regional offices, 1,000+ employees, and 57 acquired subsidiaries under KKR ownership.

Ownership category

akta.pro rank

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Full IT support and management for maximum business continuity, including connectivity, infrastructure, cybersecurity, cloud, modern workplace solutions
2. Connectivity Services: Always connected with reliable fiber, 5G and network solutions including Starlink satellite internet
3. Cloud Services: Cloud solutions maximizing productivity and flexibility for business operations
4. Cybersecurity Services: Specialized security solutions including threat detection, vulnerability management, and security awareness training through ThreadStone subsidiary
5. Data & AI Services: Data-driven work for better insights, smart choices and growth, including Copilot implementations and AI agents
6. Automation Services: Smarter work through automation, AI tools and efficient workflows

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Techone is a Dutch Managed Service Provider that sells a comprehensive outsourced IT portfolio to Dutch SMEs across eight service pillars: Connectivity (fiber, 5G, network solutions and Starlink satellite internet), Managed IT (full-service support and management), Infrastructure (hosting and server environments), Cybersecurity (assessments, monitoring, incident response and awareness training), Cloud (Microsoft Azure and private/hybrid cloud), Modern Workplace (Microsoft 365-based hybrid work environments), Data & AI (Power BI, PowerApps and Copilot) and Automation (Copilot Studio and workflow optimization). From 19+ Dutch regional offices and via owned subsidiaries including ThreadStone, QNP, Lancom, Infopact, SolidQ, Nemesys, Felloo, Systra ICT, MatenICT, Aurora ICT and Protagonist, Techone serves over 100,000 customers with roughly 1,000 employees.

Product overview

Techone is a Dutch Managed Service Provider (MSP) serving SMEs across the Netherlands with a broad, standardized yet locally rooted portfolio of IT services. The offering spans eight core service pillars: Connectivity (fiber, 5G, Starlink, network solutions), Managed IT (full IT support and management), Infrastructure (hosting, servers), Cybersecurity (managed security via ThreadStone), Cloud (Azure, private/hybrid cloud), Modern Workplace (Microsoft 365, hybrid work), Data & AI (Power BI, Copilot, AI agents), and Automation (Copilot Studio, workflow optimization). Techone operates 19+ locations with 1,000+ employees serving 100K+ customers, having completed 57 strategic acquisitions since 2020. Key acquired brands include QNP (Breda), Lancom (Rotterdam), Protagonist, ThreadStone Cyber Security, Infopact, Nemesys ICT Groep, SolidQ (Mijdrecht), IC-Automatisering, Aurora ICT (Groningen/Assen), Hosted, Felloo, and Qweb. An independent label, OptaScale (launched January 2026), focuses on process optimization and AI-driven automation for SMEs. Techone holds Microsoft solutions partnerships across Infrastructure, Modern Work, Security, Private Cloud, and Data & AI, and was the first company in Europe to achieve the NIS2 QM30 certification.

Differentiator

Problem solved

Functional benefit

Brands

• OptaScale: Independent label launched in January 2026 that helps SMB organizations gain grip on processes, automation and AI
• Aurora ICT
• QNP
• ThreadStone

Products and services

• Connectivity Always-connected business connectivity service using reliable fiber, 5G and network solutions across multiple locations. Offered as a managed connectivity service for Dutch businesses.
• Managed IT Full IT support and management service providing maximum business continuity, covering end-user devices, servers and ongoing technical support for Dutch SMEs.
• Infrastructure Reliable and scalable infrastructure solutions for hosting, servers and IT environment management, supporting Dutch SME customers' compute and storage needs.
• Cybersecurity Specialized managed security services including security assessments, monitoring, incident response, vulnerability management and security awareness training to protect Dutch organizations from cyber threats.
• Cloud Cloud solutions maximizing productivity and flexibility for business operations, including Microsoft Azure, private cloud and hybrid cloud environments for Dutch SMEs.
• Modern Workplace Secure and efficient Modern Workplace solutions with fully equipped user profiles, enabling hybrid and remote work through Microsoft 365 and related technologies for Dutch SMEs.
• Data & AI Data-driven managed service enabling better insights, smarter choices and growth through business intelligence, Power BI dashboards, PowerApps and AI-powered analytics for Dutch SMEs.
• Automation Automation services enabling smarter working through automation, AI tools and efficient workflows, including Microsoft Copilot and Copilot Studio-based AI agents for Dutch SMEs.
• Starlink Satellite Internet Resold satellite internet service from SpaceX's Starlink, providing high-speed, low-latency connectivity for fixed internet, backup redundancy, temporary internet for events and pre-installation solutions in remote areas across the Netherlands.
• OptaScale An independent Techone label helping SME organizations map, analyze and optimize business processes — identifying waste and bottlenecks — and then apply automation and AI where they add measurable value, focused on practical applicability, scalability and sustainable improvement.

Quantifiable outcome

• Net Promoter Score (NPS) of 36 confirmed by independent IPSOS research
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core, strategic and minor.

• Starlink (SpaceX)coreTechnology or Integration · 5 December 2024Global reseller agreement making Techone one of the few certified Starlink resellers in Europe. Starlink provides satellite internet for connectivity solutions including fixed internet, backup connectivity, and temporary installations.
• Samen Digitaal VeiligstrategicStrategic or Co-development Partner · 17 October 2024Collaboration for NIS2 webinar series and cybersecurity awareness. Partnership announced October 2024 to support organizations with NIS2 compliance information.
• Heracles AlmelominorOthers · 17 July 2024Felloo (Techone subsidiary) became strategic partner of Heracles Almelo football club.
• MicrosoftcoreTechnology or IntegrationStrategic Microsoft solutions partnership with specializations in Infrastructure, Modern Work, Security, MS Private Cloud, Data & AI. Techone has achieved multiple Microsoft specializations including Security and Copilot.
• TenablecoreTechnology or IntegrationThreadStone Cybersecurity achieved exclusive Platinum Partnership with Tenable at both reseller and MSSP levels in Netherlands. Platinum MSSP Partner of the Year 2025. Richard Klein joined Tenable Guardian Club.
• DELTA Fiber NetwerkminorStrategic or Co-development PartnerInfopact (Techone subsidiary) partnership for fiber deployment on business parks De Isselt and De Wieken Zuid in Amersfoort.
• Diergaarde BlijdorpminorOthersTechone adopted Sumatra tiger Geram as gold adopter at Diergaarde Blijdorp Rotterdam, supporting nature conservation and biodiversity.
• DigitruststrategicImplementation/ SI/ Consulting PartnerDigitrust supported Techone throughout NIS2 QM30 certification process as lead auditor and advisor.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• KPN: Dutch incumbent telecom carrier with a growing managed-services arm (KPN Business) covering connectivity, cloud, security, and workplace. Overlaps with Techone's connectivity and managed services but operates at significantly larger scale and across enterprise as well as SMB.
• Computacenter: European-headquartered (UK) enterprise managed services and infrastructure provider with significant Dutch and Benelux operations. Comparable in managed-IT/cloud/security portfolio to Techone but skewed toward larger enterprise customers and geographies beyond the Netherlands.
• PinkRoccade: Dutch IT services group (part of ICT Group NV) operating multiple managed services, cloud, and workplace brands serving Dutch enterprise, healthcare, and government — overlaps with Techone in Dutch managed IT and compliance services but with broader enterprise/government weight.

Direct peers

• SLTN: Dutch managed services provider specializing in cloud, workplace, and IT infrastructure for Dutch mid-market and SMB customers. Comparable in geography, customer segment, and managed-IT focus to Techone's core offering.
• Ilionx: Dutch IT services and managed services provider with cloud, data, integration, and security offerings serving Dutch mid-market and enterprise. Overlaps significantly with Techone's Managed IT, Cloud, and Cybersecurity pillars.
• ACC ICT: Dutch managed services and cloud provider serving Dutch SMBs with managed IT, cloud, and connectivity — directly comparable in customer segment and portfolio mix to Techone's MKB-focused services.
• Solvinity: Dutch managed cloud and security services provider focused on highly regulated Dutch organizations, comparable to Techone's ThreadStone cybersecurity and private cloud offerings within the Dutch enterprise/SMB market.
• Total IT: Dutch MSP delivering managed IT, cloud, connectivity, and security services to Dutch SMEs — directly comparable to Techone in target customer, geographic focus, and full-stack managed-service portfolio.
• Cegeka: Benelux-headquartered IT services and managed services provider offering cloud, security, connectivity, and modern workplace solutions to mid-market and enterprise customers — directly comparable to Techone in product mix and SMB/mid-market focus, with a similar Benelux consolidation strategy.
• CCN Group: Dutch IT services and managed services provider delivering cloud, workplace, connectivity, and security to Dutch mid-market customers — comparable geography and managed-services portfolio to Techone.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries30 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Techone