PetVet365

What PetVet365 does

PetVet365 is a private US veterinary hospital network operating 40+ locally owned, veterinarian-led clinics across 10 states (Kentucky, Ohio, Colorado, Indiana, Pennsylvania, Texas, Florida, Minnesota, Delaware, and New York), headquartered in Florence, KY and founded in 2018. The company differentiates on a 100% Fear Free certified care methodology — calmer spaces, gentler handling, and reduced stress for pets — applied uniformly across all hospital locations. Its service portfolio spans core general practice (preventive and wellness care, urgent care, dentistry, surgery, diagnostics, senior care, end-of-life care) plus specialty modules including sensory-friendly care for neurodiverse families, pocket pet and exotic pet care, acupuncture, ACL surgery, and international travel certificates.

The technology stack is light and operational rather than proprietary: Provet provides online booking and practice management across the network; SMS/text channels extend customer access to 10pm at many sites; and an e-commerce pharmacy channel (via securevetsource.com) supports prescription refills and product sales. There is no disclosed AI/ML capability, no proprietary platform IP, and no API or SDK surface. The primary "intelligence" of the business is clinical and operational standardization through Fear Free certification and local ownership incentives.

Revenue is generated through three streams: (1) transactional fees for veterinary consultations, procedures, and surgeries (e.g., ACL surgery priced at $2,800–$3,000); (2) recurring VIP Membership subscriptions bundling preventive care into monthly payments; and (3) pharmacy and product sales. Go-to-market is direct-to-consumer with multi-channel booking (online, phone, text, walk-in), strong review-driven local marketing, and grassroots community partnerships with rescue organizations. New-patient promotions ($50–$75 off first visits) and financing through Scratchpay and CareCredit support customer acquisition. Pricing is not publicly disclosed at the network level and varies by location and service.

Name

PetVet365

Legal name

PetVet365

Website

https://petvet365.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

PetVet365 is a private network of 40+ locally owned, veterinarian-led veterinary hospitals across 10 US states, delivering 100% Fear Free certified care for dogs, cats, and select exotic pets, with subscription-based VIP Membership and specialty services.

Ownership category

akta.pro rank

Product category

Veterinary Hospital Services

NAICS

Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Preventive Care & Vaccination Clinics (HLAMAAAB)

Keywords

• Veterinary hospital services
• Preventive pet care
• Fear free veterinary
• Pet wellness membership
• Small animal care

Headquarters

HQ city

Florence

HQ country

United States

HQ region

North America

Offices39 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Veterinary Services: One-time fees for veterinary consultations, examinations, procedures, surgeries, dental care, diagnostics, and treatments. Revenue is transaction-based with prices varying by service complexity.
2. VIP Wellness Memberships: Monthly subscription plans for preventive care covering wellness exams, vaccinations, diagnostics, parasite prevention, and telehealth access. Spreads annual care costs across monthly payments.
3. Pharmacy and Product Sales: Sale of medications, prescription diets, flea/tick/heartworm preventatives, and pet supplies through in-hospital and online pharmacy channels.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

PetVet365 operates a network of locally owned, veterinarian-led veterinary hospitals providing Fear Free certified care for dogs, cats, and select exotic pets. Services span preventive and wellness care, urgent care, surgery, dentistry, advanced diagnostics, rehabilitation, behavior support, and end-of-life care, complemented by a VIP Membership subscription plan that bundles preventive care into monthly payments. The network spans 40+ locations across 10 U.S. states with same-day appointments, weekend hours, and online booking.

Product overview

PetVet365 is a network of locally owned, veterinarian-led veterinary hospitals providing Fear Free certified care for dogs, cats, and select exotic pets. The company operates on a multi-location model where each hospital offers core clinical services including preventive & wellness care, urgent care, surgery, dentistry, diagnostics, and rehabilitation. Additional specialized services such as acupuncture, ACL surgery, international travel certificates, sensory-friendly care, and exotic/pocket pet care are available at select locations. The company also offers a VIP Membership subscription plan that bundles preventive care into monthly payments for consistent, ongoing pet health management.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgent Care Services

Quantifiable outcome

• 100% Fear Free certified hospitals
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered minor.

• Halfway Home RescueminorGTM or Marketing PartnerLocal pet rescue organization partnership at Richmond Road, Lexington, KY location. Joint community engagement supporting pet adoption and animal welfare initiatives.
• KY Hopeful PawsminorGTM or Marketing PartnerKentucky-based pet rescue organization partnered with Richmond Road, Lexington location for community pet welfare programs.
• Ramsey House RescueminorGTM or Marketing PartnerLocal rescue organization partnership supporting pet adoption efforts in the Lexington community.
• The Dog Stop LexingtonminorGTM or Marketing PartnerLocal pet services business partnership providing dog boarding, daycare, and grooming services with Richmond Road location.
• Catcalls RescueminorGTM or Marketing PartnerCat rescue organization partnered with North Fayette, Pittsburgh location for feline adoption support.
• Trash Cat RescueminorGTM or Marketing PartnerCat rescue organization partnership at North Fayette location supporting community cat welfare.
• FurKid RescueminorGTM or Marketing PartnerPet rescue organization partnership at North Fayette location for adoption support.
• Dirty Dogs Mobile SalonminorGTM or Marketing PartnerMobile dog grooming service partnership at North Fayette location for comprehensive pet care.
• Paradise Paws Dog GroomingminorGTM or Marketing PartnerDog grooming service partnership at North Fayette location for pet care referrals.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• BluePearl Pet Hospital: Mars-owned specialty and emergency veterinary hospital network. Not a direct general-practice competitor, but the dominant specialty/ER provider whose referral pipeline and pricing benchmark surgery and advanced care in PetVet365 markets.
• Petco Veterinary Services: Petco's expanding owned and partner-operated general practice clinics inside stores and standalone locations. Petco+ members and bundled pet retail create a cross-sell advantage that competes for the same convenience-seeking pet owner.
• MedVet: Veterinary Specialty & Emergency provider with hospitals across the Midwest and Eastern U.S. Overlaps with PetVet365 in states like Ohio, Indiana, and Kentucky on the specialty/ER side, and serves as a referral destination for advanced cases.
• PetIQ / VIP Petcare: Operates low-cost veterinary clinics inside pet retail stores (PetSmart, Pet Supplies Plus) focused on vaccinations and preventive care. Brackets PetVet365 from the value end of the market and competes for routine preventive visits.

Direct peers

• Modern Animal: Membership-based veterinary clinic operator with a flat monthly fee model covering exams and routine care. Closest direct comparison to PetVet365's VIP Membership model and design-led clinical experience.
• VCA Animal Hospitals: Network of 1,000+ general and specialty veterinary hospitals across the U.S. and Canada, owned by Mars. Directly comparable as a multi-location operator offering preventive care, surgery, and diagnostics across many of the same states PetVet365 serves.
• Bond Vet: PE-backed modern veterinary clinic chain in the U.S. Northeast and Mid-Atlantic with a tech-forward booking experience, walk-in urgent care, and design-led clinics. Competes for the same urban/suburban pet parent segment emphasizing experience and convenience.
• Banfield Pet Hospital: Largest general-practice veterinary chain in the U.S., owned by Mars Veterinary Health. Operates inside Petco stores and standalone hospitals with an Optimum Wellness Plan membership model that closely parallels PetVet365's VIP Membership.
• Heartland Veterinary Partners: PE-backed veterinary partnership platform that partners with locally owned general practices across the U.S., offering ownership transition and operational support. Highly analogous model to PetVet365's veterinarian-owned-and-led partnership structure.

Emerging players

• Small Door Veterinary: Membership-based veterinary practice with a tech-forward, hospitality-influenced model. Operates in select metros (NYC, Boston, DC) and is a useful comparable for PetVet365's VIP Membership and experience differentiation, though geographically narrower.

Market position

Weaknesses1 record

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/PetVet365Florence
• LinkedInlinkedin.com/company/petvet365
• Instagraminstagram.com/petvet365_
• Xx.com/petvet365flo

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PetVet365