What eSCRIBE does

eSCRIBE Software Ltd. (operating as eSCRIBE and branded "OnBoard") is a private SaaS company founded in 2007 and headquartered in Markham, Ontario, Canada. The company builds a cloud-based, end-to-end meeting management platform hosted on Microsoft Azure and certified to SOC II Type II, designed specifically for the public sector. Its product consolidates the entire meeting lifecycle — agenda creation, approval workflows, staff report collaboration, in-meeting governance (roll call, quorum, electronic voting), minutes drafting, video webcasting, public publishing, and constituent engagement — into a single system that the company states replaces five disconnected tools (Word, email, shared drives, separate publishing vendor, separate streaming vendor). The platform is modular, with core functionality in Meeting Manager and add-ons for Report Manager, Video Manager & YouTube Streaming, Vote Manager & Request to Speak, Board Manager, Public Comments, Delegation Request Management, and the 2025-launched AI Minutes module. All plans include unlimited users, unlimited meetings, and full platform search; the platform supports mobile apps on iPad, Windows 10, iOS, and Android.

eSCRIBE's revenue model is SaaS subscription, priced on a per-organization population basis through three annual tiers — Essentials, Premium, and Ultimate — with optional recurring add-ons such as Electronic Voting and Board Manager. Pricing is quote-based and not publicly disclosed. Professional services and implementation support are bundled into Premium and Ultimate tiers, with implementation available as a service for Essentials customers. Distribution is sales-led (direct enterprise field sales plus inside sales) with channel partnerships through Carahsoft Technology Corp. for US public-sector procurement reach and association partnerships with ICMA and CAMA for credibility and lead generation among municipal administrators. The company also invests in content marketing, SEO, monthly group webinars, and industry conference presence (e.g., IIMC) for top- and mid-funnel demand generation.

The customer base spans four primary vertical segments — local governments (municipalities), county governments, public school districts, and special districts — across the United States and Canada, with "hundreds of city clerks" using the platform and recommending it through peer networks. Notable customers include the City of Gainesville, City of Greensboro (21 departments on platform), City of Albany, City of Fort Saskatchewan, Township of Cramahe, City of Thorold, Town of Fort Erie, Halton Catholic District School Board, and Langley School District. The company is led by CEO Marc Huffman and Executive Chairman Paroon Chadha, with no disclosed institutional investors, funding rounds, M&A activity, or parent entity in the source material, suggesting owner/founder and management ownership with operations-funded growth since 2007.

Name

eSCRIBE

Legal name

eScribe Software Ltd.

Website

https://escribemeetings.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

eSCRIBE Software Ltd. is a private Canadian SaaS company that provides an end-to-end meeting management platform for North American public-sector organizations — municipalities, counties, school districts, and special districts — covering agendas, approval workflows, voting, webcasting, public publishing, and AI-assisted minutes.

Ownership category

akta.pro rank

Product category

Public Sector Meeting Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)

akta.pro secondary industries

Work Management & Collaboration Suites (BPAMAMAG), Enterprise Case Management & Request Fulfillment Platforms (HDAEALAJ)

Keywords

• Meeting management software
• Agenda management software
• Public meeting platform
• Electronic voting system
• Government records management

Headquarters

HQ city

Markham

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription — Tiered Plans: eScribe is priced on a per-organization (population-based) tiered model with three plans: Essentials, Premium, and Ultimate. Each tier includes a bundle of core modules and storage, with optional add-ons (electronic voting, Board Manager). Pricing is not disclosed publicly and is quote-based.
2. Module Add-ons: Additional modules such as Electronic Voting, Board Manager Plus, and others are available as add-ons on top of the base tier, providing incremental recurring revenue as organizations expand their usage.
3. Professional Services & Implementation: Implementation support, training (eScribe Academy), and dedicated Customer Success Manager are included in Premium and Ultimate tiers, with implementation support available as a service for Essentials tier customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

eScribe provides a cloud-based, end-to-end meeting management SaaS platform that covers the full public meeting lifecycle for boards, councils, and committees — from agenda creation and approval workflows through in-meeting voting, minutes drafting, and public web publishing. The modular platform replaces five disconnected tools (Word for drafting, email for routing, shared drives for storage, separate publishing vendors, and separate streaming vendors) with a single integrated system, and is offered via tiered subscription plans (Essentials, Premium, Ultimate) with optional add-on modules such as Electronic Voting, Board Manager, and AI Minutes.

Product overview

eScribe is a modular, end-to-end meeting management platform designed for the public sector. The architecture consists of a core platform (Meeting Manager) with add-on modules that organizations can customize based on their needs. The main modules include: Participant Portal for secure access, Report Manager for document workflows, Internet Publishing Plus for web publishing, Webcasting for video streaming (Lite/Plus/Managed tiers), Video Manager for YouTube integration, Vote Manager & Request to Speak for electronic voting, Board Manager for vacancy management, Public Comments for citizen engagement, Delegation Request Management for speaker requests, and AI Minutes for AI-powered minute drafting. The platform is offered through three pricing tiers (Essentials, Premium, Ultimate) and includes mobile apps for iPad, Windows 10, iOS, and Android devices.

Differentiator

Problem solved

Functional benefit

Products and services

• Meeting Manager Foundation module for creating agendas, minutes, and action lists, with live meeting support including roll call, quorum management, electronic voting, and minute capture. Built for clerks and council administrators in public sector organizations.
• Participant Portal Secure web portal with iOS and Windows 10 mobile apps for elected officials to browse agendas, download materials for offline review, add comments and notes, and search previous meetings.
• Report Manager Comprehensive workflow tools for preparation, approval, and submission of meeting-related reports with deadline management, status tracking, version control, and multi-user document editing in Microsoft Word.
• Internet Publishing Plus Publishing module supporting HTML and PDF publishing to websites with flexible layout options including list and calendar views, with automated indexing and linking of video to agenda items.
• Webcasting (Lite, Plus, and Managed) End-to-end solution for capturing live and archival video from council chambers, streaming live online with unlimited storage, timestamp synchronization with agendas and minutes, and automated closed captioning available as add-on.
• Video Manager & YouTube Streaming Simplified video distribution leveraging YouTube for no-cost video storage and global content distribution, with automatic indexing linking video to meeting agenda items and minutes.
• Vote Manager & Request to Speak Rules-based electronic voting module supporting multiple vote types (simple majority, two-thirds, weighted, secret ballot) with integrated roll call, check-in/out, and pecuniary interest management.
• Board Manager Online management tool for boards, members, vacancies, and appointments with configurable email alerts, notifications, and responsive publishing screens that integrate with existing websites.
• Public Comments Module for receiving and publishing citizen comments before, during, and after meetings with configurable review and approval workflows integrated with meeting agendas and minutes.
• Delegation Request Management Online form-based system for managing citizen requests to speak during public meetings with automated delegation request and approval workflows.
• AI Minutes AI-powered feature that generates formatted draft meeting minutes from live meeting transcripts, creating review-ready drafts organized by agenda item in the council's existing minute style. The clerk reviews, accepts, declines, or regenerates each AI-drafted section before publication.
• eScribe Meetings Mobile App (iPad and Windows 10) Real-time mobile app for elected officials providing secure access to meeting portals, agenda browsing, offline content viewing, annotations, and integrated e-voting capabilities.
• eScribe Approval Manager Mobile App (iOS and Android) Smartphone app for managers and staff to access Report Manager approval requests, review and prioritize awaiting approvals, and approve or reject with comments.

Quantifiable outcome

• Minutes preparation reduced from hours to minutes per session (testimonials from City of Gainesville clerk, Greensboro clerk, Greensboro EA)
• +4 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature10 records

Partnerships

Three partnerships are on record, tiered core.

• Carahsoft Technology Corp.coreChannel Partner/ Reseller/ DistributorCarahsoft Technology Corp. is a US-based IT solutions distributor that partners with thousands of vendors, resellers, system integrators, and MSPs to market, sell, and deploy technology solutions to public sector customers across the US and Canada. eScribe leverages Carahsoft's government procurement relationships and reseller network to reach municipal, school district, and special district buyers.
• ICMA (International City/County Management Association)coreGTM or Marketing PartnerICMA provides education, networking, and professional credentialing for city and county executive managers in local government. eScribe is an Annual Partner, leveraging ICMA's member network and credibility to generate awareness and leads among local government administrators evaluating meeting management technology.
• CAMA (Canadian Association of Municipal Administrators)coreGTM or Marketing PartnerCAMA is a non-profit association open to all senior managers dedicated to improving municipalities across Canada. eScribe's partnership with CAMA supports brand positioning and lead generation among Canadian municipal administrators through association events, publications, and programs.

Scale indicators5 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Granicus: Granicus is the largest US gov-tech platform, offering a broad suite that includes Legistar (legislative management), agenda and minutes workflows, public records, and citizen engagement — directly overlapping eScribe's meeting lifecycle capabilities while bundling them with permitting, communications, and records management that eScribe does not provide.
• Tyler Technologies: Tyler Technologies is a large US public-sector software vendor offering ERP, courts, and records solutions to state and local governments, with adjacent agenda and minutes capabilities that bundle into broader government modernization deals competing for the same budget as eScribe.
• Accela: Accela provides a government platform focused on permitting, licensing, and civic services for state and local agencies, competing in the broader US gov-tech market where meeting management and citizen engagement increasingly sit alongside permitting workflows.

Direct peers

• Diligent (BoardEffect): Diligent's BoardEffect product provides board and committee management software for public-sector and nonprofit boards, including agendas, minutes, document distribution, and e-voting — directly comparable to eScribe's Participant Portal, Board Manager, and Vote Manager modules.
• NovusAgenda: NovusAgenda is a meeting management platform for municipal clerks and county governments, providing agenda creation, minutes, and public portal publishing — a focused direct competitor to eScribe's Essentials and Premium tiers in the same North American municipal buyer segment.
• iCompass (Diligent): iCompass is a meeting and agenda management platform purpose-built for municipal clerks and public-sector boards, offering agendas, minutes, voting, and public portal workflows that map closely to eScribe's core Meeting Manager and Internet Publishing modules.
• Swagit Productions: Swagit provides government video streaming, webcasting, and agenda-indexed public meeting portals, directly overlapping eScribe's Webcasting and Internet Publishing modules and competing for the same municipal AV/transparency budget line.
• CivicPlus: CivicPlus sells a suite of municipal software including agenda and meeting management, recreation, HR, and community engagement modules to the same city and county buyer that eScribe targets, making it a primary direct competitor in the US local government meeting-management market.
• OpenGov: OpenGov provides government-focused software spanning budgeting, procurement, asset management, and citizen engagement for US municipalities, with adjacent meeting/transparency capabilities that compete for the same clerk and administrator buyer as eScribe.
• Prime Government Solutions: Prime Government Solutions (PrimeGov) sells agenda, minutes, and board management software to city councils, county commissions, and school boards, serving the same North American municipal and education customer segments as eScribe.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/eSCRIBEmeetings
• YouTubeyoutube.com/channel/UCUJ48FifEEvJl8hAghhJycQ/videos
• Facebookfacebook.com/OnBoardMeetings
• LinkedInlinkedin.com/company/onboardmeetings
• Instagraminstagram.com/onboardmeetings/?hl=en

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eSCRIBE