RK Dixon

What RK Dixon does

RK Dixon is a privately held office-technology dealer headquartered in Davenport, Iowa, founded in 1983 by Robert Dixon and Carla Dixon. The firm specializes in the sale of copiers and printers and the delivery of managed print services and IT services to business customers, positioning it within the traditional office-equipment dealership archetype that bundles hardware resale with recurring service contracts.

The company operates with 101–250 employees, placing it in the mid-sized regional dealer tier. Its product and service mix — copiers, printers, managed print, and IT services — is structurally consistent with the dealer-channel operating model used by major OEMs (the input corpus also contains parallel data on Xerox Business Solutions, a Xerox Corporation subsidiary offering an overlapping product/service portfolio of multifunction printers, production printers, scanners, managed IT, cloud, and data security services across the United States, Hawaii, Canada, and the United Kingdom). RK Dixon has remained under private, family-ownership control since founding, with no documented funding rounds, acquisitions, divestitures, or leadership transitions beyond the original founders in the available data.

The underlying revenue mechanics typical of this dealer archetype include a mix of one-time hardware sales, multi-year managed print / managed IT service contracts (recurring), consumables (toner, parts), and IT professional-services engagements. The business model depends on long-tail regional customer relationships, OEM authorized-dealer economics, and the operational stickiness of installed device fleets. Evidence on customer composition, contract values, technology stack, partnerships, certifications, and financial performance for RK Dixon specifically is not present in the supplied input.

Name

RK Dixon

Legal name

Xerox Business Solutions

Website

https://rkdixon.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

RK Dixon is a privately held, family-founded office-technology dealer based in Davenport, Iowa that sells copiers and printers and provides managed print and IT services to regional business customers.

Ownership category

akta.pro rank

Product category

Office Equipment & Managed Print Services

NAICS

Other Business Service Centers (including Copy Shops) (561439), Printing and Related Support Activities (323)

SIC

Computer & Office Equipment (3570), Services-Management Services (8741), Service Industries For The Printing Trade (2790)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industries

Managed Print Services (MPS) & Fleet Support (Copiers/Printers, Supplies, Maintenance, Cost Control) (EDAEAJAJ), Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing) (BPAAAKAL)

Keywords

• Managed print services
• Office printers
• Copier equipment
• IT services
• Document management

Headquarters

HQ city

Davenport

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Core offering

RK Dixon sells, services, and supports copiers and printers (multifunction, office, production, wide format) and provides managed print services along with a full suite of IT services. Offerings include managed IT, data security, cloud and wireless solutions, data center services, voice and video collaboration, IT procurement, and business consulting. The company delivers these workplace technology solutions to local business clients across the United States.

Differentiator

Problem solved

Functional benefit

Products and services

• Multifunction / All-In-One Printers Xerox-branded multifunction printers that combine print, copy, scan, and fax in a single device, targeted at business offices needing consolidated document workflows.
• Office Printers Dedicated office printers for business printing needs, sold as standalone equipment to commercial customers.
• Production Printers Xerox production printers (digital presses) designed for high-volume commercial and in-house print production, including CMYK plus specialty gold, silver, clear, and white ink capabilities.
• Wide Format Printers Large-format printing equipment for oversized graphics, technical drawings, and signage, sold to commercial and project-based customers.
• Scanners Document scanners for digitizing paper records, sold to offices needing to convert paper-based workflows to digital formats.
• Managed Print Services Ongoing management of a customer's entire print environment, including workflow analysis, device optimization, supply replenishment, and digitization/automation of print-related processes.
• Managed IT Services Outsourced IT operations support for small and large IT departments, including process automation, infrastructure protection, and digital transformation initiatives.
• Data Security Services Security services covering data protection and print security, including Trellix-based device whitelisting, designed to create secure printing environments.
• Wireless and Cloud Solutions Wireless networking and cloud integration services enabling distributed workplaces to access business systems and printers from anywhere.
• Data Center Services Data center infrastructure support and management services for customers running on-premises or hybrid IT environments.
• Voice and Video Collaboration Tools Unified communications solutions including voice and video collaboration tools for distributed teams and conference environments.
• IT Procurement Procurement services that help customers source, evaluate, and acquire IT and printing technology, including supplier selection support.
• Business Consulting Solutions Consulting engagements that help organizations plan and execute technology and digital transformation initiatives.
• Cloud Solutions
• Data Solutions Data-focused services that support capture, integration, and management of business data, often delivered alongside capture and content services.
• Capture and Content Services Document capture and content management services that digitize paper-based processes and create searchable digital archives.
• Reprographics & Digital Imaging Center Reprographics and digital imaging services for high-volume document reproduction, large-format printing, and on-demand digital imaging needs.

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Broad incumbents

• Xerox Business Solutions: Xerox Corporation's direct sales-and-service arm offering the same MFPs, production printers, managed print services, and IT services portfolio that RK Dixon resells as a dealer — same products, same customers, competing channel.
• HP Inc. Global incumbent in office printing hardware and supplies with growing managed print and digital services offerings; competes for the same enterprise print contracts and increasingly bundles print with broader workplace IT.

Direct peers

• Sharp Electronics Corporation: Major manufacturer of office MFPs and production printers with a U.S. dealer network selling managed print services and document workflow solutions to the same SMB and mid-market customers RK Dixon serves.
• Ricoh USA: Direct competitor selling copiers, printers, managed print services, and IT services through a dealer-direct hybrid channel, serving the same mid-market and enterprise customer segments as RK Dixon.
• Konica Minolta Business Solutions USA: Major manufacturer-dealer of multifunction printers, production print, and managed print services across North America, selling through a regional dealer channel directly comparable to RK Dixon's go-to-market.
• Lexmark International: Manufacturer and managed print services provider selling through channel partners; directly comparable product portfolio of MFPs, managed print, and workflow software targeting enterprise and SMB customers.
• Canon Business Solutions: Sells multifunction printers, production print, and managed document services through a U.S. dealer-direct network overlapping RK Dixon's customer profile in healthcare, legal, education, and finance.
• Marco Technologies: Upper Midwest-based managed print, managed IT, and copier dealer headquartered in Minnesota — the closest like-for-like regional peer to RK Dixon in geography, scale, and service mix.
• Toshiba Business Solutions: U.S. dealer-direct provider of office MFPs, production print, and managed print services, competing with RK Dixon for the same mid-market and enterprise customer base across multiple industries.

Regional players

• Compass Micro (Kelley Connect): Mid-size regional copier dealer and managed services provider operating across the U.S. — comparable in scale and dealer model to RK Dixon with a similar mix of hardware, MPS, and IT services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/xeroxbusinesssolutions
• Xx.com/rk_dixon
• Facebookfacebook.com/rkdixon

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RK Dixon