Toshiba Business Solutions

Name

Toshiba Business Solutions

Legal name

Toshiba America Business Solutions, Inc.

Website

https://ocs.toshiba.com

Company type

Private

Founded year

1875

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Office Printing & Document Solutions

NAICS

Computer and Peripheral Equipment Manufacturing (3341), Computer and Peripheral Equipment Manufacturing (33411), Printing (32311), Support Activities for Printing (32312)

SIC

Printing Trades Machinery & Equipment (3555), Service Industries For The Printing Trade (2790)

akta.pro primary industry

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK)

akta.pro secondary industries

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM), Production & High-Volume Printing Systems (HDACAEAJ), Receipt, Label & Card Printers (Thermal/Impact) (HDACAKAD), Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

Keywords

• Managed print services
• Multi-function printers
• Office printing solutions
• Document management software
• Digital signage displays

Headquarters

HQ city

Irvine

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Hardware Sales: Sale of MFPs (Office, Small/Personal, Light Production), Label & Receipt Printers, Laser Printers, Wide Format Printers, Scanners, Digital Signage, and related supplies and parts
2. Managed Print Services (MPS): Ongoing managed print service contracts providing fleet management, device monitoring, supply replenishment, and maintenance - recurring revenue model bundled with hardware
3. Professional Services: Expert setup, implementation, and support services for device deployment and workflow optimization
4. Supplies & Parts: Recurring revenue from consumables, replacement parts, and accessories for installed device fleet

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Toshiba Business Solutions sells enterprise-grade multi-function printers (MFPs), specialty printers, scanners, and digital signage hardware, alongside managed print services, document management, cloud workflow, and print security solutions. Offerings are sold primarily through an authorized U.S. dealer network to business customers across verticals including government, education, healthcare, finance, legal, manufacturing, retail, and automotive. Recurring revenue is generated from supplies, parts, and managed services bundled with hardware deployments.

Product overview

Toshiba Business Solutions (Toshiba America Business Solutions, Inc. Electronic Imaging Division) offers a comprehensive portfolio of hardware products and managed services. The core hardware portfolio includes Office MFPs, Small & Personal MFPs, Light Production MFPs, Label & Receipt Printers, Laser Printers, Wide Format Printers, Scanners, and Digital Signage displays. Supporting services include Managed Print Services, Professional Services, Intelligent Capture, Document Management, Output Management, Device Management, Mobile Printing, Cloud Solutions, and Print Security. The e-STUDIO MFP line and e-BRIDGE CloudConnect remote monitoring technology form key technology components. The company has been innovating since 1875 and is behind over 500 major technologies including document imaging and management solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Office MFPs Multi-function printers designed for fast-paced departmental spaces, offering printing, scanning, copying, and fax capabilities for enterprise office environments.
• Small & Personal MFPs Full-featured multi-function printers designed for modest workspaces and individual use within business settings.
• Light Production MFPs High-quality, eco-friendly production printers for light production environments with high-volume printing needs.
• Label & Receipt Printers Versatile printing tools designed for business labeling and receipt printing needs across retail and operational environments.
• Laser Printers Top-performance laser printers for desktop use across various office environments.
• Wide Format Printers Premium printers capable of efficient printing at large sizes for engineering, graphics, and architectural applications.
• Scanners Document processing scanners enabling digitization of paper documents for digital workflows.
• Digital Signage State-of-the-art display solutions for digital signage experiences in retail and business environments.
• Supplies & Parts Replacement supplies and parts for all Toshiba devices including toner, drums, and maintenance kits.
• Managed Print Services Expert managed services helping businesses manage their printing infrastructure, reduce costs, improve processes, and incorporate security and sustainability tools.
• Professional Services Comprehensive support services providing expert setup and ongoing assistance regardless of device brand.
• Intelligent Capture Digitization solutions for converting paper documents into digital formats with secure storage capabilities.
• Document Management Secure document sharing, storage, and management solutions to consolidate and automate workflows.
• Output Management Print management solutions that measure and manage output from anywhere, safeguarding data and increasing productivity.
• Device Management Automated solutions for managing multiple devices across an organization's print fleet.
• Mobile Printing Printing solutions enabling users to print from mobile devices while maintaining security and efficiency.
• Cloud Solutions Cloud-based workflow solutions providing remote control over business printing and document management operations.
• Print Security Security solutions protecting devices at every level, from employee personal details to customer data, throughout the device lifecycle.

Quantifiable outcome

• 40-73% savings per department for City of Minneapolis
• +4 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

One partnership is on record.

• DocuWarecoreTechnology or IntegrationStrategic technology partnership integrating DocuWare workflow software with Toshiba MFPs. DocuWare is described as a 'leading workflow software' partner enabling customers to combine powerful multi-function printers with document management capabilities. The partnership provides digitization solutions for paper documents, workflow automation, and intelligent capture.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Others

• DocuWare: DocuWare is Toshiba's named workflow software partner; it is included as an ecosystem/adjacent player whose embedded role in Toshiba deals illustrates the document management software layer that competes with and complements Toshiba's own document management service.

Direct peers

• Xerox: Xerox sells multifunction devices and a long-standing managed print services portfolio that competes directly with Toshiba in mid-market and enterprise accounts across the same verticals.
• Sharp Electronics Corporation (US): Sharp offers a similar office MFP line and managed print services program targeting the same government, education, and enterprise customers as Toshiba in North America.
• Ricoh USA: Ricoh sells a comparable portfolio of office MFPs, production printers, and managed print services into the same enterprise and SMB verticals, making it one of Toshiba's closest direct rivals in MPS deals.
• Konica Minolta Business Solutions USA: Konica Minolta's bizhub MFP line and All Covered managed services overlap nearly one-for-one with Toshiba's offering, including hardware, supplies, MPS, and workflow/document management capabilities.
• Kyocera Document Solutions America: Kyocera offers ECOSYS MFPs/printers and managed document services, frequently competing with Toshiba on price/footprint in cost-sensitive enterprise and government RFPs.
• Brother International (USA): Brother provides laser MFPs and managed print programs that increasingly overlap with Toshiba in SMB and mid-market segments, particularly where total cost of ownership is the primary buying criterion.
• Canon USA: Canon's US arm sells imageRUNNER MFPs and competes head-to-head with Toshiba's e-STUDIO line across the same enterprise, government, education, and healthcare accounts with very similar managed print service contracts.
• Lexmark: Lexmark competes with Toshiba in enterprise and SMB print, offering MFPs, managed print services, and workflow software with comparable channel and direct sales motions.

Broad incumbents

• HP: HP is a broad incumbent across computing and print; its LaserJet MFPs and HP Managed Print Services directly overlap Toshiba's offering while HP's much wider PC and IT portfolio gives it scale advantages in enterprise accounts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ToshibaBusiness
• YouTubeyoutube.com/user/toshibacopiers
• LinkedInlinkedin.com/company/toshiba-business-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Toshiba Business Solutions