The Information Management Group

Name

The Information Management Group

Legal name

The Information Management Group

Website

https://timg.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Information Management Services

NAICS

Web Search Portals, Libraries, Archives, and Other Information Services (5192), Telecommunications (517)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Mailing, Reproduction, Commercial Art & Photography (7330)

akta.pro primary industry

Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

Keywords

• Document management services
• Records storage solutions
• Cloud backup services
• Document digitisation services
• EDiscovery solutions

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Document Storage Services: Offsite secure storage of physical documents and records with collection, tracking, management, and delivery services.
2. Backup Tape Services: Offsite backup tape storage, managed tape and cloud backup solutions, tape restoration, and data destruction services.
3. Cloud Backup and DR: Veeam-powered cloud backup, disaster recovery infrastructure, S3 storage, and migration services.
4. Document Digitisation: Conversion of paper records to digital formats through high-volume scanning, micrographics digitisation, and metadata capture.
5. Print and Document Production: Legal printing, government legislation printing, managed printroom, outbound mail services, and data processing.
6. eDiscovery Services: Electronic discovery software, consulting, ESI processing, forensic collection, and data analysis for legal matters.
7. ICT Procurement: IT procurement services, ICT consulting, and managed cloud and recovery software solutions.
8. Secure Destruction: Secure destruction services for documents, e-waste, digital media, and non-hazardous materials.
9. Product Sales (Shop): E-commerce sales of ancillary products including archive boxes, document scanners, filing products, labels, and IT products.

Distribution channels3 records

Marketing channels6 records

Core offering

TIMG provides end-to-end information management services covering the full document lifecycle from creation to secure disposal. Its core offerings include secure offsite physical document storage, backup tape management, cloud backup and disaster recovery (Veeam-powered), high-volume document scanning and digitisation, eDiscovery services for legal proceedings, secure destruction of documents and e-waste, managed print and document production, and ICT procurement consulting — delivered through proprietary client portals and a nationwide facility network across Australia and New Zealand.

Product overview

The Information Management Group (TIMG) is an Australian information management company offering a comprehensive suite of document management and data storage solutions. The portfolio is organized as a platform-plus-modules architecture centered on three core pillars: STORE YOUR INFORMATION (Records Management, Document Storage, Backup Tape Services, Cloud Backup & DR, Intellectual Property Protection), MANAGE YOUR INFORMATION (Print and Document Production, eDiscovery, ICT Procurement, Secure Destruction), and DIGITISE YOUR INFORMATION (Document Scanning & Digitisation, Hosted Data Search Engine, Verification of Identity). Industry-specific solutions are provided for Legal, Healthcare, Public Sector, Finance, and Education sectors. The offering includes managed services, software platforms (Jota2, Coalesce, LitReview, PaperLite, Comet), and an e-commerce shop for physical products.

Differentiator

Problem solved

Functional benefit

Brands

• Coalesce: Document management and online login platform for clients
• Jota2
• LitReview
• PaperLite
• TIMG Comet
• InfoMedix

Quantifiable outcome

• Trusted by 15,000+ organisations across Australia and New Zealand
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core and minor.

• VeeamcoreTechnology or IntegrationVeeam is TIMG's cloud partner providing backup and disaster recovery solutions. TIMG offers Veeam Backup and Replication, Veeam DR services, managed tape and cloud backup with air-gapped tape storage, delete protection and immutability for protection from cyber security threats. Partnership enables healthcare data protection across physical records, digital systems, and cloud platforms.
• InfoMedixcoreStrategic or Co-development PartnerTIMG and InfoMedix partnership provides digital transformation for healthcare with secure scanning and integration to digital patient charts. InfoMedix is featured in TIMG's healthcare solutions for digital patient records management.
• ICT VendorsminorChannel Partner/ Reseller/ DistributorTIMG maintains partnerships with various ICT vendors for their ICT procurement services, providing IT procurement, ICT consulting, managed cloud and recovery software solutions.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Iron Mountain: Global leader in physical records storage, digitisation, and secure information management with operations across Australia and New Zealand. Directly competes with TIMG across document storage, backup tape, eDiscovery, and secure destruction, but at materially greater scale and geographic reach.
• Grace Information Management: Australian-headquartered records and information management company offering document storage, digitisation, and secure destruction — a like-for-like regional competitor to TIMG with overlapping customer segments and service model.
• Recall Holdings (now Iron Mountain): Pre-acquisition, Recall was a direct global competitor in records management and secure destruction; folded into Iron Mountain. Highly relevant as a reference point for TIMG's competitive positioning and likely consolidation trajectory in the ANZ market.
• Access Information Management: US-based records management and information governance provider with document storage, digital solutions, and secure destruction — comparable mid-sized competitor with a similar full-lifecycle services portfolio.
• Shred-it (Stericycle): Global secure information destruction specialist operating in ANZ. Competes directly with TIMG's secure destruction line of business, particularly for enterprise and SMB shredding contracts.
• DataBank: North American records and information management company offering physical storage, digital conversion, and secure shredding. Closely comparable service mix to TIMG, particularly around document lifecycle management.

Broad incumbents

• Konica Minolta: Global provider of managed print services, document management, and IT services. Competes with TIMG in the printroom and document production space across ANZ, though as part of a much wider hardware-led portfolio.
• Ricoh: Global managed print services and document workflow provider with significant ANZ presence. Overlaps with TIMG's managed printroom, document production, and digital mailroom offerings as part of a broader hardware-and-services portfolio.

Emerging players

• Arkivum: UK-based digital archiving specialist providing compliant long-term preservation of digital records. Overlaps with TIMG's hosted search engine, digitisation, and long-term archive offerings in regulated sectors.

Others

• Veeam Software: TIMG's strategic cloud backup and DR technology partner; also a market-leading independent vendor of backup and replication software. Highly relevant for understanding TIMG's cloud backup roadmap and competitive positioning against pure-play cloud backup providers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/theinformationmanagementgroup
• LinkedInlinkedin.com/company/the-information-management-group
• Instagraminstagram.com/timg_au
• Xx.com/theinfomgmntgrp

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Information Management Group