Infomedix

What Infomedix does

InfoMedix is a Melbourne-headquartered, privately held healthcare technology company founded in 2000 that builds, sells, and supports a cloud-enabled digital medical record platform for Australian hospitals and health services. Its core product, the Digital Patient Chart (DPC), centralises patient information, supports intelligent document management, real-time scan-to-view, and integrates with EMR systems (EPIC, Cerner) and national infrastructure (My Health Record) using FHIR and HL7 interoperability. The platform is delivered on AWS and extends into adjacent workflows through modules: Coding Manager (clinical coding automation for revenue realisation), Referrals Manager (bi-directional HL7-based referral workflow), Discharge Manager, and Clinivid (an acquired secure clinical communication and collaboration platform).

InfoMedix sells exclusively through direct enterprise sales to public and private hospital networks in Australia. The company currently serves 250+ hospitals and supports 46,000+ daily users managing over 1.5–2 billion clinical documents, holding approximately 25% of Australian public bed capacity and targeting 70% of private bed capacity through deployments at St John of God, Ramsay Health Care, Healthscope, UnitingCare, and others. Customer relationships are multi-year and multi-site, and several flagship modules (e.g., Coding Manager with St John of God, Referrals Manager with Northern, Eastern, and Monash Health) have been co-designed with clinicians and health information teams.

InfoMedix generates revenue primarily through recurring subscriptions for its DPC and add-on modules, supplemented by managed services via a strategic partnership with TIMG that combines the software with document handling, scanning, and storage. Since 2018, the company has been owned by private equity firms Sante Capital and ARA Capital, which acquired it from previous owner Object Consulting; in 2019 Jeff Smoot joined as CEO and led the transition from on-premise scanned records to a cloud-native platform. The company expanded into New Zealand in 2025 through the TIMG partnership.

Name

Infomedix

Legal name

InfoMedix Pty Ltd

Website

https://infomedix.com.au

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

InfoMedix is a Melbourne-based healthcare technology company founded in 2000 that provides a cloud-enabled digital medical record platform (Digital Patient Chart) and modules for coding, referrals, discharge, and clinician communication to public and private hospitals across Australia and New Zealand.

Ownership category

akta.pro rank

Product category

Healthcare Clinical Information Systems

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro primary industry

Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)

akta.pro secondary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Digital medical records
• Healthcare software platform
• Electronic patient charts
• Clinical coding software
• Hospital information systems

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Healthcare Technology Platform Subscriptions: Recurring subscription model for access to InfoMedix's Digital Patient Chart, Coding Manager, Referrals Manager, and Clinivid modules. Hospitals and health services pay for the platform on a per-hospital or per-network basis, with cloud-hosted delivery. Products can be purchased as standalone modules or as an integrated suite.
2. Integrated Records Management Services: End-to-end managed service combining InfoMedix software with TIMG's document handling, tracking, scanning, and storage capabilities. Revenue is derived from the combined software and services contract for healthcare organisations transitioning to electronic health records.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

InfoMedix sells a cloud-enabled digital medical record platform, anchored by the Digital Patient Chart (DPC), to public and private hospitals in Australia. Products include DPC, Coding Manager, Referrals Manager, Discharge Manager, and Clinivid, sold as standalone modules or as an integrated suite on a recurring subscription or managed-services basis. The platform supports 46,000+ daily users across 250+ hospitals and manages 2 billion+ clinical documents.

Product overview

InfoMedix offers a modular healthcare platform called Digital Patient Chart (DPC) that serves as the core product. The platform includes integrated modules: Coding Manager for automating clinical coding workflows and accelerating revenue realization; Referrals Manager for streamlining referral processes with HL7 bi-directional messaging; and Discharge Manager connected to My Health Record. The portfolio also includes Clinivid, an acquired secure clinical communication and collaboration platform that integrates with DPC. All products can be used as standalone modules or together as a complete integrated healthcare solution.

Differentiator

Problem solved

Functional benefit

Brands

• Clinivid: An intuitive information-sharing platform for clinicians. Clinivid is a secure, quick clinical communications platform that enables clinicians to share images, reports, video and notes with other clinicians, with all patient data encrypted and secured in the cloud. It supports multi-disciplinary teams, case conferencing, and 24/7 availability.

Products and services

• Digital Patient Chart (DPC) A highly configurable cloud-enabled digital medical record that centralises patient data and enables real-time, shared access to integrated clinical documentation across hospital sites. Features intelligent document management, real-time scan-to-view, advanced reporting and analytics, and seamless EMR integration. Sold as standalone or as part of the integrated suite to public and private hospitals in Australia.
• Coding Manager A purpose-built workflow solution that gives clinical coders fast, direct access to patient information with automation tools to reduce delays and accelerate the revenue cycle. Integrates with DPC and bridges the information gap between clinicians, Health Information Managers, and coders; designed for hospital coding teams.
• Referrals Manager A solution that automates and streamlines the referral workflow, improving efficiency, reducing errors, and enhancing patient experience. Provides improved transparency and tracking for every referral with bi-directional secure messaging via HL7 (REF-I12) and integration with email, fax, and EMRs.
• Clinivid An intuitive information-sharing and secure clinical communication platform for clinicians, supporting clinical photography with automatic patient record integration, multi-disciplinary team collaboration, case conferencing, and 24/7 availability. Can be used standalone or seamlessly integrated with DPC.
• Discharge Manager A module within the InfoMedix digital medical record that is connected to Australia's My Health Record for discharge documentation and national digital health record integration.

Quantifiable outcome

• Dramatic decrease in uncoded revenue after DPC implementation (Waratah Private Hospital case)
• +3 more outcomes

Named customers17 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• TIMG (The Information Management Group)coreTechnology or Integration · 1 November 2025InfoMedix partnered with TIMG to offer an end-to-end integrated records management solution for healthcare organisations. TIMG provides document handling, tracking, scanning, digitisation, and secure storage capabilities, while InfoMedix provides its Digital Patient Chart and Coding Manager software. The combined offering enables clinical documents to be collected, scanned, tracked, and fed back to healthcare organisations through InfoMedix software. The partnership expanded to New Zealand in 2025, launching at Digital Health Week NZ (DHWNZ25).
• Ramsay Health CareflagshipStrategic or Co-development Partner · 1 January 2023InfoMedix partnered with TIMG to deliver a national digital medical record for Ramsay Health Care's 72 private hospitals nationwide as part of Ramsay's 2030 digital strategy. The combined InfoMedix/TIMG solution is being rolled out across the Ramsay network, with Clinivid's Cancer Care module also co-designed with Ramsay Health Care.
• St John of God Health CarecoreStrategic or Co-development Partner · 1 January 2020St John of God Healthcare co-designed the Coding Manager solution with InfoMedix over a two-year period. Coding Manager identifies records ready for coding and accelerates revenue realisation. St John of God has been InfoMedix's first private hospital customer since 2010 and has deployed the Digital Patient Chart across 17 hospitals in Victoria and WA, with the partnership now extending nationally.
• AWS (Amazon Web Services)coreTechnology or IntegrationInfoMedix leverages AWS as its exclusive cloud platform to power its healthcare solutions. The partnership enables InfoMedix to utilise AWS's comprehensive cloud services to develop and enhance its solutions, ensuring clients have access to cutting-edge, integrated technologies. The Digital Patient Chart is cloud-enabled through AWS, with St Vincent's Hospital Melbourne becoming the first public hospital to migrate to InfoMedix Cloud on AWS.
• Northern HealthcoreStrategic or Co-development PartnerNorthern Health collaborated with InfoMedix in the co-development of the Referrals Manager product, first launched in 2013. Northern Health has been an InfoMedix customer since 2007.
• Eastern HealthcoreStrategic or Co-development PartnerEastern Health collaborated with InfoMedix in the co-development of the Referrals Manager product. Eastern Health has been an InfoMedix customer since 2008.
• Monash HealthcoreStrategic or Co-development PartnerMonash Health collaborated with InfoMedix in the co-development of the Referrals Manager product. Monash Health was InfoMedix's first public hospital go-live in 2005.

Scale indicators9 records

Recent moves10 records

Expansion highlights5 records

Others

• Solventum (3M Health Information Systems): Spin-off of 3M HIS, dominant clinical coding platform integrated with InfoMedix DPC. Comparable as both an InfoMedix integration partner and an adjacent/coding-adjacent vendor in the hospital revenue cycle stack.
• InterSystems: Health data platform provider known for HealthShare and TrakCare (EMR). Comparable as both a competitive EMR (TrakCare used in AU hospitals) and an adjacent interoperability/data infrastructure vendor in the same hospital IT ecosystem.

Direct peers

• Best Practice Software: Australian-headquartered clinical and practice management software vendor (Bp Premier, Bp Allied). Comparable as another domestic healthcare IT player addressing overlapping customer needs in Australian clinical documentation and patient records.
• Alcidion: ASX-listed Australian health informatics company providing EMR-light, patient flow, and clinical documentation solutions to hospitals. Directly comparable as another Australian-headquartered healthcare IT vendor competing for similar hospital customers and budgets.
• MedicalDirector: Australian clinical and practice management software vendor serving GPs, specialists, and hospitals. Comparable as a domestic healthcare IT player targeting the same Australian healthcare provider market with overlapping clinical software capabilities.
• Zedmed: Australian medical software provider offering practice management and EMR solutions for general practice and specialists. Comparable as a regional Australian competitor addressing similar clinical documentation and patient record needs.

Broad incumbents

• Dedalus: European healthcare IT group with hospital information systems across multiple geographies including Australia/NZ. Comparable as a larger, broad-spectrum EMR vendor pursuing similar public and private hospital contracts in the region.
• Epic Systems: US-based global EMR incumbent serving large hospital systems worldwide. Comparable as the dominant enterprise EMR that InfoMedix integrates with; represents the primary competitive threat in large Australian health network tenders.
• Oracle Health (formerly Cerner): Global hospital EMR leader now part of Oracle, with established Australian deployments. Comparable as a large incumbent competing for the same enterprise hospital contracts, and an existing InfoMedix integration partner.
• MEDITECH: US-based hospital information system vendor with global deployments including Australia. Comparable as an enterprise EMR incumbent competing in the same hospital EHR market segment InfoMedix addresses.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/infomedix
• Xx.com/infomedix

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infomedix