City of Norfolk, VA
- Company typePrivate
- Founded-
- HeadquartersNorfolk, United States
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
City of Norfolk, VA firmographics
Firmographics- Name
- City of Norfolk, VA
- Legal name
- City of Norfolk, Virginia
- Website
- https://norfolk.gov
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
City of Norfolk, VA industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Water, Sewage and Other Systems (2213), Administration of Environmental Quality Programs (9241), Administration of Housing Programs, Urban Planning, and Community Development (9251)
- SIC
- Water Supply (4941), Sanitary Services (4950)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI)
Keywords
Where City of Norfolk, VA is headquartered
LocationHeadquarters
- HQ city
- Norfolk
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
City of Norfolk, VA business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Tax Revenue: The city collects real estate taxes, personal property taxes, business license taxes, and other local taxes to fund municipal operations and services.
- Utility Fees: Department of Utilities generates revenue from water and sewer service fees, including consumption-based billing.
- Boat Permits: Annual boat permits for reservoirs: $20 for Norfolk residents, $40 for non-residents, $10 for seniors (62+), $5 per day for daily permits.
- Parking Fees: Revenue from parking meters, parking garages, monthly permits, and parking citations.
- Permit and Licensing Fees: Fees collected for building permits, business licenses, special event permits, animal licenses, and other regulatory permits.
- Federal and State Grants: Federal funding including HUD Entitlement Grant Program, American Rescue Plan Act (ARPA) funds, and state matching grants for infrastructure projects such as wastewater treatment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Norfolk Resident Annual Boat Permit |
| Subscription | Annual | Non-Norfolk Resident Annual Boat Permit |
| Subscription | Annual | Senior Annual Boat Permit |
| One time/ perpetual license | Pay-as-you-go | Daily Boat Permit |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels12 records
City of Norfolk, VA product offering
Product offeringCore offering
The City of Norfolk, Virginia operates as a municipal government providing public services to approximately 245,000 residents and businesses. Core offerings include drinking water and wastewater utilities (managing 8 reservoirs totaling 12,877 MG capacity), police and fire-rescue services, parks and recreation facilities, public library services across 14 branches, public safety infrastructure, permitting and licensing, and cultural/entertainment services through SevenVenues. The city operates digital citizen service portals (MyNorfolk, eServices), open data platforms, and emergency notification systems.
Product overview
The City of Norfolk, VA operates as a municipal government providing comprehensive public services through a digital platform consisting of citizen portals, open data systems, public safety operations, utilities management, and recreational facilities. The city's technology portfolio includes Norfolk Open Data for transparent data access, Norfolk AIR for address and property information, MyNorfolk citizen services portal, Police Data Hub for law enforcement analytics, eServices portal for utility and tax payments, Digital Library Services, SevenVenues entertainment ticketing, Utilities Services for water/sewer management, E-Permitting portal, Public Safety Services including Real Time Crime Center, CivicLab Norfolk for civic innovation, and MetroNet broadband initiative. These services operate as interconnected digital platforms enabling citizens to access government services, pay bills, view data, and engage with city operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Utilities Services
Quantifiable outcome
- 83.6% reservoir storage capacity (12,877 MG total storage) as of June 2026
- +2 more outcomes
Companies that use City of Norfolk, VA
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
City of Norfolk, VA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature5 records
City of Norfolk, VA partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor and core.
- Actus NutritionminorNorfolk Mayor Shane Clausen is seeking to partner with local dairy company Actus Nutrition to help cover the city's matching share of a $38 million state grant for wastewater treatment plant expansion. The partnership would involve Actus Nutrition contributing to Norfolk's portion of a 50-50 state matching grant program for the project.
- Hiland Roberts DairyminorNorfolk Mayor Shane Clausen is seeking to partner with local dairy company Hiland Roberts Dairy to help cover the city's matching share of a $38 million state grant for wastewater treatment plant expansion. The partnership would involve Hiland Roberts Dairy contributing to Norfolk's portion of a 50-50 state matching grant program for the project.
- Virginia State Legislature (Sen. Rob Dover)coreNorfolk State Senator Rob Dover is advancing a $38 million state grant proposal through the state legislature for Norfolk's wastewater treatment plant expansion. The state would cover half the cost through a 50-50 matching grant program, requiring Norfolk to secure its matching share.
- Flock SafetycoreFlock Safety provides the automated license plate recognition (ALPR) technology deployed by Norfolk Police Department. The company describes Norfolk's deployment of 175 camera clusters and 21-day data retention as constitutional and consistent with Fourth Amendment protections. Flock Safety has made governance improvements to its technology over the past six months in response to public criticism and regulatory scrutiny.
- TicketmastercoreTicketmaster is the authorized primary ticket seller for SevenVenues performances and events. The Scope Arena box office and Ticketmaster.com are the only authorized outlets for SevenVenues tickets.
- CivicPluscoreCivicPlus provides the CivicEngage website platform powering norfolk.gov, including the content management system, civic alerts, calendar, and online service delivery features.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
City of Norfolk, VA competitors and assessment
Company assessmentOthers
- CivicPlus: Technology vendor powering Norfolk's CivicEngage website platform; included as an ecosystem participant and direct commercial partner, relevant for benchmarking Norfolk's digital-service delivery capability.
Direct peers
- City of Hampton: Hampton Roads independent city with overlapping military presence (Joint Base Langley-Eustis), similar citizen-services portfolio, comparable size (~137K), and shared regional water/sewer utilities context.
- City of Chesapeake: Hampton Roads independent city operating comparable municipal functions (water/sewer, public works, parks) with similar suburban-residential profile and population scale (~250K).
- City of Newport News: Hampton Roads peer city (~185K residents) with overlapping military shipyard presence (Huntington Ingalls), shared water utility context via Newport News Waterworks, and similar mid-size municipal operations.
- City of Portsmouth: Adjacent Hampton Roads independent city with similar population scale (~97K), shared naval-industrial heritage (Norfolk Naval Shipyard in adjacent area), and comparable municipal-service portfolio.
- City of Virginia Beach: Largest Hampton Roads neighbor with a similar independent-city government structure, comparable population (~460K), tourism/resort economy, Naval Air Station Oceana, and overlapping municipal services (utilities, public safety, stormwater).
Regional players
- City of Alexandria, VA: Northern Virginia independent city with similar population scale (~160K), comparable urban-services portfolio, and What Works Cities certification; comparable as a Virginia independent-city governance peer but operating in a different economic context (DC-adjacent, not port/military).
- City of Richmond, VA: Virginia state-capital city with larger population (~230K) and broader urban-service portfolio (urban transit, larger utility operations, What Works Cities certification) — comparable as a Virginia municipal-government benchmark but in a different regional market.
Emerging players
- City of Charleston, SC: Coastal independent city of similar scale (~150K) with comparable tourism/port economy, comparable sea-level-rise exposure, and overlapping municipal infrastructure (water utility, stormwater, ALPR). Relevant peer for climate-adaptation and coastal-utility benchmarking.
Broad incumbents
- City of Baltimore, MD: Larger Mid-Atlantic port city (~570K) with overlapping municipal portfolio (water/wastewater utility, port authority, ALPR/surveillance, digital services) — relevant as a broader incumbent benchmark for major East Coast independent cities managing similar infrastructure and public-safety programs.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
City of Norfolk, VA social profiles
Digital presenceCity of Norfolk, VA compliance and trust
Trust signalCompliance1 record
City of Norfolk, VA financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Norfolk, VA leadership team
Management profileNumber of profiles
Profiles8 records
City of Norfolk, VA subsidiaries and ownership
Company hierarchySubsidiaries2 records
City of Norfolk, VA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Norfolk, VA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Norfolk, VA
What does City of Norfolk, VA do?
The City of Norfolk, Virginia operates as a municipal government providing public services to approximately 245,000 residents and businesses. Core offerings include drinking water and wastewater utilities (managing 8 reservoirs totaling 12,877 MG capacity), police and fire-rescue services, parks and recreation facilities, public library services across 14 branches, public safety infrastructure, permitting and licensing, and cultural/entertainment services through SevenVenues. The city operates digital citizen service portals (MyNorfolk, eServices), open data platforms, and emergency notification systems.
Is City of Norfolk, VA a public or private company?
City of Norfolk, VA is a private company. It is classified as state government owned and is currently operating.
When was City of Norfolk, VA founded?
City of Norfolk, VA was founded in -1. It employs 1,001 to 5,000 people.
Where is City of Norfolk, VA based?
City of Norfolk, VA is headquartered in Norfolk, United States, in the North America region.
How does City of Norfolk, VA make money?
Six revenue lines are on record. Tax Revenue is the primary driver. The others are utility Fees, boat Permits, parking Fees, permit and Licensing Fees and federal and State Grants.
Who are City of Norfolk, VA's main competitors?
CivicPlus is listed as an others. Direct peers are City of Hampton, City of Chesapeake, City of Newport News, City of Portsmouth and City of Virginia Beach. Regional players are City of Alexandria, VA and City of Richmond, VA. City of Charleston, SC is listed as an emerging player. City of Baltimore, MD is listed as a broad incumbent.
Does City of Norfolk, VA have an API?
Yes. Norfolk Open Data portal provides public access to city data, including datasets on lead service line replacement, parking citations, parking permits, and various city metrics. The open data platform enables public access to government information. Developer documentation is at data.norfolk.gov.
What industry is City of Norfolk, VA in?
City of Norfolk, VA's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 2213 and its SIC code is 4941.