GBS

What GBS does

GBS Corporation is a 100% employee-owned (ESOP since 1987) information solutions provider founded in 1971 and headquartered in North Canton, Ohio, with nearly 300 employees across eight Northeast Ohio locations. The company operates as a diversified technology and services platform organized around five business lines: Healthcare Technology Solutions (NextGen EHR/PM reselling, GBS RevCycle RCM, Ordo workflow platform, EasyID patient identification, Patient Engagement Suite, Remote Patient Monitoring), Managed Technology Services (HP hardware reselling since the 1980s, hosting/colocation, cloud backup, disaster recovery, security/network management, software licensing), Labeling & Packaging (PrinTech brand, GHS labeling, brand protection, MyGBS Customer Portal), Payment Processing (PayCafe), and Creative/Print/Promo plus Document Management.

At the core of its technology stack, GBS delivers healthcare workflows through a proprietary integration of NextGen ambulatory EHR/PM hosted on GBS-managed data centers, layered with its own EasyID barcode patient identification (DoD ATO-accredited), Ordo agnostic workflow platform, and a rules-engine-driven RCM suite. Managed technology services are backed by SOC 1/2 Type II, HIPAA, PCI DSS, NIST 800-53, and SOX/JSOX-audited data center infrastructure, while the PrinTech MyGBS portal supports online label creation, warehousing, kitting, and print-on-demand. The 2026 Encoda partnership adds advanced rules-engine and analytics for physician-practice revenue cycle management.

GBS generates revenue primarily through annual subscriptions and managed-services contracts for healthcare IT and managed technology, transaction-based fees in payment processing (PayCafe) and labeling, and project-based revenue in creative/print/promo. Go-to-market is enterprise field sales organized by vertical (Healthcare, Managed Technology, Labeling, Credit Union) with inside sales and channel partnerships (HP, NextGen, Zebra, Motorola/Symbol, Sharetec, Cisco/McAfee/Symantec/Trend Micro). The company serves over 30,000 medical professionals through 2,500 software installations, multiple credit unions on Sharetec core processing, U.S. Department of Defense and Military Health System facilities, and commercial/SMB customers nationwide. No revenue is publicly disclosed and the company has no outside institutional capital, operating as a self-funded, employee-owned enterprise.

Name

GBS

Legal name

GBS Corporation

Website

https://gbscorp.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

251–500 employees

Short description

GBS Corporation is a 100% employee-owned information solutions provider founded in 1971, delivering healthcare IT (NextGen EHR, RCM, EasyID, Ordo), managed technology services, labeling/packaging, and payment processing to healthcare providers, credit unions, government, and commercial customers across the United States.

Ownership category

akta.pro rank

Product category

Healthcare IT and Managed Technology Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer and Peripheral Equipment Manufacturing (3341)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374), Hospital & Medical Service Plans (6324)

akta.pro primary industry

RCM Outsourcing & Managed Billing Services (HLACACAN)

akta.pro secondary industries

Patient Billing, Statements & Payment Processing (HLACACAG), Clinical Coding Support (ICD/CPT/SNOMED) & Documentation Compliance Tools (HLACAAAO), Storage Virtualization & Software-Defined Storage (SDS) (HDABAEAF)

Keywords

• Healthcare IT solutions
• Revenue cycle management
• Managed technology services
• Labeling packaging solutions
• Payment processing services

Headquarters

HQ city

Canton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Technology Solutions: GBS generates revenue from healthcare IT solutions including NextGen EHR and Practice Management software licensing and resale, Revenue Cycle Management services, patient engagement platforms (Ordo, EasyID), consulting and implementation services, and healthcare hardware (patient ID printers, wristbands, labels). Services over 30,000 medical professionals nationwide.
2. Managed Technology Services: Revenue from managed IT services including HP hardware sales as a certified HP Business Partner, software licensing (Microsoft, Adobe), hosting and colocation services, cloud backup solutions, disaster recovery services, security/network management, and ProActive IT support. Includes contract negotiation, license procurement, deployment, and maintenance renewals.
3. Labeling & Packaging Solutions: Print management and labeling solutions including brand protection labels, GHS labeling, instruction sheets, thermal transfer labels, and customized printing. Features MyGBS Customer Portal for online label creation, management, and deployment with production, warehousing, and fulfillment.
4. Payment Processing (PayCafe): Payment processing services enabling businesses to accept credit card payments online, in retail, and on mobile. Revenue generated through transaction fees and service charges with all-in-one solution including fraud protection and reporting.
5. Creative, Print & Promo: Marketing services including creative design, print production, promotional items, and document management solutions for businesses seeking integrated marketing and print management.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

GBS is a diversified information solutions provider selling healthcare technology (NextGen EHR/Practice Management reselling, GBS RevCycle revenue cycle management, EasyID patient identification, Ordo healthcare workflow platform, patient engagement, remote patient monitoring), managed technology services (HP hardware, cloud hosting/colocation, backup, disaster recovery, security, IT support), labeling and packaging solutions under the PrinTech brand, and PayCafe payment processing to healthcare, credit union, government, and commercial organizations across the United States.

Product overview

GBS is a 100% employee-owned information solutions provider founded in 1971, operating as a diversified technology company with multiple business units serving healthcare, credit union, labeling, and general business sectors. The company's product portfolio is organized as a platform-plus-modules architecture. At the core are proprietary platforms including EasyID® (patient identification and barcode scanning), GBS RevCycle (revenue cycle management), Ordo (a modular healthcare workflow platform), and PayCafe (payment processing). These core platforms are supplemented by an extensive module ecosystem spanning NextGen® Ambulatory EHR and Practice Management (which GBS resells and integrates), Patient Engagement Suite (Automated Calling Suite, EasySIGN, Clinect), Remote Patient Monitoring, Population Health, Hosting and Colocation, Managed Technology Solutions, PrinTech labeling and brand protection, Document Management, Creative/Print/Promo, Digital Marketing, and eCommerce. GBS also offers a proprietary MyGBS Customer Portal for managing resources and a partnership with Encoda (announced 2026) for advanced financial health management. The company leverages HP hardware partnerships and cloud infrastructure to deliver these solutions.

Differentiator

Problem solved

Functional benefit

Brands

• PayCafe: All-in-one payment processing solution for credit card payments, online retail, and in-person transactions.
• Ordo
• EasyID
• PrinTech
• GBS RevCycle
• EasySIGN

Products and services

• EasyID® Patient Identification
• GBS Revenue Cycle Management (RevCycle)
• Ordo Healthcare Workflow Platform

Quantifiable outcome

• Reduce claim denial rates to less than 1%
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability8 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core.

• EncodacoreStrategic or Co-development Partner · 31 March 2026Strategic partnership to deliver advanced revenue cycle management tools to healthcare organizations. The collaboration integrates Encoda's rules engine and analytics platform into GBS' hosted environment, enabling independent physician practices to improve cash flow, reduce claim rejections, and decrease accounts receivable days. Both companies position the partnership as setting a new standard for revenue cycle management in healthcare.
• Hewlett Packard (HP)coreChannel Partner/ Reseller/ Distributor · 1 January 1980GBS is a certified Hewlett Packard Business Partner since the early 1980s, offering a comprehensive portfolio of HP products including notebooks, tablets, desktops, workstations, printers, scanners, copiers, fax machines, monitors, servers, storage, networking, managed print services, software, and HP Professional Services. GBS serves SLED, healthcare, financial organizations, and SMB sector with converged infrastructure and virtualization solutions.
• NextGen HealthcarecoreChannel Partner/ Reseller/ DistributorGBS is the largest licensed NextGen EHR software reseller in the U.S. Offers NextGen Ambulatory Electronic Health Records, Practice Management, Patient Portal, Population Health, and related healthcare technology solutions to physician practices, ambulatory care, diagnostic and surgery centers, urgent care providers, and community medical centers.
• Zebra TechnologiescoreTechnology or IntegrationGBS is a certified technology partner with Zebra Technologies and offers their complete line of thermal, counter-top and mobile printers for healthcare patient identification, labeling, and documentation applications.
• Motorola/SymbolcoreChannel Partner/ Reseller/ DistributorGBS is a certified distributor of Motorola/Symbol handheld units for use with EasyID patient identification system. Provides MC-70 handheld mobile computers and other mobile computing solutions for healthcare point-of-care applications.
• ShareteccoreChannel Partner/ Reseller/ DistributorGBS partners with Sharetec to provide core processing solutions to credit unions. Offers Sharetec core processing with online and mobile banking tools to credit unions seeking to modernize operations and improve member experience.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CareCloud: CareCloud (formerly MTBC) provides cloud-based EHR, practice management, and RCM solutions to small and mid-sized physician practices. It directly overlaps with GBS's ambulatory healthcare IT/RCM offering.
• eClinicalWorks: eClinicalWorks provides EHR, practice management, and RCM solutions primarily to ambulatory and small-practice providers. It is a competing EHR reseller/integrator model similar to GBS's NextGen franchise.
• Waystar: Waystar provides cloud-based revenue cycle management technology including claims management, patient billing, and payments for healthcare providers. It directly competes with GBS RevCycle's Patient Balance Service and AR follow-up capabilities.
• Greenway Health: Greenway Health offers ambulatory EHR, practice management, and revenue cycle solutions to physician practices. It competes head-to-head with GBS's NextGen-based offering in the ambulatory EHR/PM/RCM segment.
• R1 RCM: R1 RCM is a leading end-to-end healthcare revenue cycle management services and technology company serving hospitals, health systems, and physician groups. It is the most direct competitor to GBS RevCycle in outsourced RCM services.
• Experian Health: Experian Health provides revenue cycle management, patient identity, and healthcare data analytics to hospitals and physician practices. It competes with GBS across RCM, patient statements, and patient identification workflows.

Broad incumbents

• Optum (UnitedHealth Group): Optum is a massive healthcare technology and services platform spanning RCM, EHR-adjacent analytics, and care delivery. Its scale dwarfs GBS but it competes for the same ambulatory and hospital RCM budgets.
• CDW Healthcare: CDW is a large multi-brand IT hardware and services reseller serving healthcare, government, and enterprise. It competes with GBS's HP Business Partner distribution and managed technology services lines.
• NextGen Healthcare: NextGen is the ambulatory EHR and practice management vendor whose software GBS resells as the largest U.S. partner. It is simultaneously GBS's primary channel partner and a competitor when it sells direct, making it the most critical comparable in the portfolio.

Emerging players

• Availity: Availity operates a healthcare information network and revenue cycle management platform connecting providers, payers, and partners. It overlaps with GBS's interoperability and RCM capabilities for ambulatory providers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/SmartGbs
• LinkedInlinkedin.com/company/gbs
• Instagraminstagram.com/smart_business_solutions

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GBS