What Kraft & Kennedy, Inc. does

Kraft Kennedy, Inc. is a privately-held technology consulting and managed IT services firm founded in 1989 and headquartered in New York, with a focused specialization in the legal industry — primarily serving Am Law 200 and mid-size law firms, alongside financial firms, corporate legal departments, general corporations, and non-profit organizations. The company delivers a portfolio of services built around the Microsoft ecosystem (Microsoft 365, Azure, Teams, Intune, MECM, Exchange Online) and legal-specific platforms (iManage, NetDocuments, Worldox), complemented by 24/7/365 managed IT services through a dedicated Network Operations Center, a Security Operations Center protecting 20,000+ devices, enterprise content management implementations, managed desktop services, IT strategy and planning, project management, and Microsoft licensing optimization (documented client savings of up to 49%).

The firm operates a hybrid business model anchored by recurring managed services revenue (subscription-style contracts priced per scope/users/devices on an annual cadence) supplemented by project-based professional services for cloud migrations, document management implementations (e.g., NetDocuments for Ice Miller), and C-level staff augmentation. Its go-to-market is enterprise field sales driven by direct relationships with law firm CIOs, CTOs, and IT directors, channel partnerships (Microsoft Solutions Partner with Copilot Specialization and Cloud Security Advanced Specialization, Datto Blue Diamond Partner, Citrix Silver Solution Advisor, Mimecast partner), and thought leadership at legal-tech community events such as ILTACON (where Kraft Kennedy is a Gold sponsor and active ILTA Business Partner). Cumulative operational scale metrics — 275,000+ user migrations across Windows versions, 76 million+ documents processed in DMS engagements, 50,000+ Microsoft Teams migrations, and 250+ MECM implementations — indicate a substantial installed base across the legal vertical. In September 2025, the firm expanded its product surface with the launch of Legion, a cybersecurity division targeting managed service providers (MSPs) with vCISO, security assessments, and penetration testing services.

Name

Kraft & Kennedy, Inc.

Legal name

Kraft Kennedy, Inc.

Website

https://kraftkennedy.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

101–250 employees

Short description

Kraft Kennedy is a privately-held IT consulting and managed services firm specializing in legal technology, delivering 24/7 managed IT, cybersecurity, Microsoft 365, and document management services primarily to Am Law 200 and mid-size law firms in the United States.

Ownership category

akta.pro rank

Product category

Legal Technology Managed IT Services

NAICS

Computer Systems Design Services (541512), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Strategy & IT Advisory (BPAEAAAA)

akta.pro secondary industries

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Vendor & Contract Management (Software/Cloud) (BPAEAOAD)

Keywords

• Managed IT services
• Legal technology consulting
• Cybersecurity compliance services
• Document management systems
• Microsoft cloud services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed services revenue from 24/7 IT support, monitoring, and infrastructure management for law firms and professional organizations. Includes Network Operations Center services and SOC protection.
2. Professional Services and Consulting: Project-based consulting engagements including IT strategy and planning, project management, C-level staff augmentation, tech assessments, and implementation services for document management, cloud migrations, and infrastructure upgrades.
3. Strategic Consulting: IT strategy consulting with combined 40 years of experience guiding firms through technology decisions, including tech assessments, C-level augmentation, and certified project management delivery.
4. Microsoft Licensing Optimization: License renewal and optimization services helping clients reduce Microsoft licensing costs through proper license auditing and compliance validation, with documented savings of up to 49%.
5. Security and Compliance Services: Security assessments, penetration testing, compliance solutions, and vCISO services providing ongoing security posture management.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Kraft & Kennedy provides 24/7/365 managed IT services and strategic technology consulting to law firms and other professional organizations, with a Microsoft-centric stack covering Microsoft 365, Azure, Teams, Intune, MECM, Exchange Online, and security/compliance tooling. It implements and supports legal-specific document management systems (iManage, NetDocuments, Worldox), virtualization (Citrix, VMware), and delivers vCISO-led security services, including through its Legion cybersecurity division. The firm sells these capabilities via recurring managed services contracts and project-based professional services engagements.

Product overview

Kraft Kennedy is an IT and strategic technology solutions provider specializing in legal technology services. The company operates as a Microsoft Solutions Partner offering a portfolio of managed IT services organized around a core managed services platform complemented by specialized service lines. The primary offerings include Managed IT Services (delivered through a 24/7/365 Network Operations Center), Security and Compliance services (including the newly launched Legion cybersecurity division), Enterprise Content Management (iManage and NetDocuments implementations), Enterprise Messaging and IT Infrastructure (Exchange/Teams), Managed Desktop, IT Strategy and Planning, Project Management, Escalation Support, and Hardware/Software Procurement. The company focuses primarily on law firms, financial firms, legal departments, corporations, and non-profit organizations, with deep expertise in Microsoft technologies including Microsoft 365, Teams, Azure, and related platforms.

Differentiator

Problem solved

Functional benefit

Brands

• Legion: A cybersecurity division launched at the MSP Summit offering vCISO, assessments, and penetration testing services for managed service providers.

Products and services

• Managed IT Services Round-the-clock outsourced IT support delivered by certified engineers through a 24/7/365 Network Operations Center, covering infrastructure monitoring, troubleshooting, and ongoing technical support for law firms and other client organizations.
• Security and Compliance Cybersecurity and compliance services including automated compliance tools, security assessments, penetration testing, incident response, and vCISO services to protect client environments against cyber threats.
• Enterprise Content Management Document management system implementation and management, including iManage and NetDocuments deployments, migrations, and cloud implementations for law firms and other document-intensive organizations.
• Enterprise Messaging and IT Infrastructure Custom environment design, ongoing support, migrations, upgrades, and implementations for messaging platforms including Microsoft Exchange, Exchange Online, Teams, and related infrastructure with a focus on productivity.
• Managed Desktop Desktop, mobility, and application management services deploying built-in protection, ease of management, and maximum productivity for users, including Windows 10 and Windows 11 endpoint management.
• IT Strategy and Planning Strategic consulting services delivered by experienced CIOs, CTOs, and executive directors to help organizations maximize IT investments, perform tech assessments, augment C-level staff, and develop technology roadmaps; includes 40 years of combined consulting experience.
• Project Management Certified project managers who rescue struggling projects, manage large volumes of complex tasks, or assist with PM practice development, delivered on time and on budget.
• Escalation Support Specialist escalation support services that allow firms to reserve blocks of expert hours to maintain business continuity and avoid interruptions.
• Hardware and Software Procurement Technology procurement services helping organizations acquire hardware and software, including license optimization and renewal management for Microsoft and other vendors, with documented savings of up to 49% on Microsoft licensing.
• Legion Cybersecurity Division Enterprise-grade cybersecurity services for managed service providers, including vCISO, security assessments, and penetration testing designed to bridge the security and compliance gaps faced by MSPs serving their own clients.
• Microsoft 365 Services Specialized services around the Microsoft 365 ecosystem including Microsoft Teams deployment, Copilot enablement, Azure Information Protection, and Microsoft subscription licensing optimization.
• Data Center Design Data center infrastructure design and implementation services for organizations requiring on-premises or hybrid infrastructure solutions.

Quantifiable outcome

• 275,000+ users migrated successfully across Windows versions
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solutions Partner with Copilot Specialization and Cloud Security Advanced Specialization. Primary technology partner providing Microsoft 365, Azure, Teams, Intune, MECM, and security solutions. Leverages Microsoft ecosystem for all core service delivery.
• DattocoreTechnology or IntegrationDatto Blue Diamond Partner status. Provides backup, disaster recovery, and business continuity solutions integrated into Kraft Kennedy's managed services offerings.
• CitrixcoreTechnology or IntegrationCitrix Partner Silver Solution Advisor. Provides Citrix virtualization solutions including XenApp, XenDesktop, and VDI implementations for law firm desktop environments.
• MimecastcoreTechnology or IntegrationMimecast partner providing email security, archiving, and continuity services. Used for email signature management and advanced threat protection integrated into managed services.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Keno Kozie Associates: Long-standing IT managed-services and consulting firm dedicated to law firms and legal organizations. Directly comparable to Kraft Kennedy in target customer (Am Law and mid-size firms), legal-specific DMS expertise (iManage, NetDocuments), and managed-IT delivery model.
• Centerpoint IT: Managed IT and cybersecurity services provider focused on legal and professional services firms. Comparable to Kraft Kennedy in vertical specialization, managed-services delivery, and Microsoft-centric stack.
• Netgain Technology: Managed IT and cloud services firm serving legal, accounting, and financial-services organizations. Comparable to Kraft Kennedy in vertical mix (legal/professional services), Microsoft/Azure-centric cloud practice, and managed-IT recurring revenue model.
• Davis Logic: Legal-specific IT services firm providing managed services, cloud migrations, and consulting to law firms. Closely comparable to Kraft Kennedy in customer vertical, Microsoft/Exchange heritage, and law-firm-specific engineering depth.
• FireOak Strategies: Consulting and managed IT firm specialized in law-firm technology strategy, SharePoint/Intune implementations, and information governance. Comparable in legal-vertical focus and IT advisory/managed-services mix.

Broad incumbents

• Epiq: Large global legal-services and legal-technology provider spanning eDiscovery, document review, and managed legal technology. Overlaps with Kraft Kennedy in serving law firms and providing technology and security services, but at much larger scale and broader scope.
• Lighthouse: Global eDiscovery, document review, and legal-technology services provider. Comparable to Kraft Kennedy in legal-vertical technology and managed services, but with a much broader portfolio and a litigation-services orientation.
• Elevate: Legal services and legal technology company offering consulting, technology, and flexible talent to law firms and corporate legal departments. Overlaps with Kraft Kennedy in legal-tech consulting and managed services to law firms and legal departments.
• LexisNexis (Legal & Professional): Major incumbent provider of legal information, software, and analytics to law firms and legal departments. Comparable in serving the same legal buyers with technology products and services, though at significantly greater scale and breadth.

Emerging players

• SurePoint Technologies: Provider of practice management and ERP software for law firms with adjacent managed-services capabilities. Comparable to Kraft Kennedy as a legal-vertical technology partner and existing alliance partner, though more software-product oriented.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/kraft-kennedy
• Xx.com/kraftkennedy

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kraft & Kennedy, Inc.