Close The Loop
Close The Loop provides sustainable recycling and waste management services to enterprise clients and OEMs, specializing in toner cartridge recycling, IT asset disposition, and proprietary recovery technologies such as TonerPlas, which converts waste toner into asphalt additives.
- Company typePrivate
- Founded-
- HeadquartersHebron, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Close The Loop does
Close The Loop, Inc. is a privately held sustainability solutions provider operating circular-economy platforms for enterprise clients and original equipment manufacturers (OEMs). Founded approximately in 2006 and headquartered in Hebron, Kentucky, the company runs take-back programs, IT asset disposition (ITAD), and materials recovery services with operations across North America (Kentucky, Texas, Mexico facilities), Australia and New Zealand (Somerton, VIC), and Europe (Malle, Belgium). Close The Loop employs 101-250 people and earns revenue primarily through managed-service fees on take-back program execution, transaction fees and profit shares on refurbished equipment resale, sales of recovered raw materials, and licensed-material revenue from proprietary recovery outputs. Its go-to-market combines direct enterprise sales into Fortune 500 sustainability functions with OEM-branded channel partnerships under which major manufacturers embed Close The Loop's services into their own branded return programs; a parallel consumer channel is supported by 100,000+ US collection points and mail-back kits.
The company's competitive position is anchored on proprietary recovery technologies rather than collection alone. TonerPlas, a patented process, converts waste toner powder and soft plastics into an asphalt additive marketed as TonerPave for road construction; rFlex is a parallel process that converts mixed waste plastics into recycled resin pellets for manufacturing feedstock. The Renewed Solutions division operates IT refurbishment and resale at scale, processing over 500,000 devices annually across facilities in Texas, Kentucky, and Mexico, with end-to-end asset tracking, NIST 800-88 compliant data destruction (Blancco or KillDisk with serial-level logs), and revenue recovery of up to 60% of original device value for sub-three-year-old equipment. Certifications include R2v3, e-Stewards (ISO 14001 plus Basel Convention controls), and SOC-aligned data wiping.
Close The Loop's largest commercial relationships are concentrated in the printer OEM channel — HP (Platinum Global Partner; over one billion ink cartridges recycled through the program), Brother, Canon, Xerox, Lexmark, Konica Minolta, Sharp, Toshiba, Epson, and Kyocera, all of which direct end customers to Close The Loop's recycling infrastructure. Beyond imaging consumables, the firm is diversifying into adjacent consumer-recovery verticals through partnerships with Staples (retail take-back), Estee Lauder (cosmetics packaging), and Foster Grant (eyewear). Total scale metrics cited by the company include over 41 million pounds of waste diverted annually, over 700,000 IT units handled yearly across North America, and a presence in 100+ countries. Co-CEO Tom Ogonek leads the company with a public sustainability-thought-leadership posture.
Close The Loop firmographics
Firmographics- Name
- Close The Loop
- Legal name
- Close the Loop, Inc.
- Website
- https://closetheloopusa.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Close The Loop provides sustainable recycling and waste management services to enterprise clients and OEMs, specializing in toner cartridge recycling, IT asset disposition, and proprietary recovery technologies such as TonerPlas, which converts waste toner into asphalt additives.
- Ownership category
- akta.pro rank
Close The Loop industry classification
Industry- Product category
- Waste Management & Recycling Services
- NAICS
- Materials Recovery Facilities (56292), Electronic and Precision Equipment Repair and Maintenance (8112), Waste Management and Remediation Services (562)
- akta.pro primary industry
- Reuse & Resale / Recommerce Operations (EUAIANAC)
- akta.pro secondary industries
- Repair, Refurbishment & Remanufacturing Services (EUAIANAB), Material Reuse & Upcycling Services (Non-recycling Transformation) (EUAIANAJ), Packaging Recovery & Closed-Loop Programs (Take-Back, Deposit-Return, EPR Support) (IMALAMAF)
Keywords
Where Close The Loop is headquartered
LocationHeadquarters
- HQ city
- Hebron
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Close The Loop business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Take-Back Program Services: Provides customized sustainability programs including collection, processing, and reporting for returned products such as toner cartridges and electronics. Revenue generated through service fees charged to corporate clients for managing their take-back programs.
- IT Asset Disposition (ITAD) Services: End-to-end ITAD services including secure pickup, data destruction, refurbishment, and recycling. Generates revenue through service fees and resale proceeds from refurbished equipment.
- Material Recovery and Recycling: Processes non-reusable items into raw materials (metals, plastics) and proprietary products like TonerPave. Revenue generated through material sales and licensed technology.
- Refurbished Electronics Resale: Refurbishes and resells retired IT equipment including laptops, printers, and electronics through certified resale channels, with profit sharing arrangements with clients.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Close The Loop product offering
Product offeringCore offering
Close The Loop operates as a customized sustainability solutions provider offering zero-waste-to-landfill take-back programs, recovery processing, and reuse/refurbishment services. The company collects toner cartridges, plastics, cosmetics packaging, eyewear, and end-of-life IT equipment, then processes them through proprietary technologies (TonerPlas, rFlex) into reusable raw materials or finished products such as the TonerPave asphalt additive. Its Renewed Solutions division refurbishes and resells IT equipment, handling over 500,000 devices annually across facilities in Kentucky, Texas, and Mexico.
Product overview
Close The Loop is a sustainability solutions provider offering a comprehensive circular economy platform centered on take-back programs, recovery processing, and reuse services. The core product portfolio includes TonerPlas and TonerPave - proprietary technologies that convert waste toner and plastics into asphalt additives for road construction. The company's Renewed Solutions sub-brand handles large-scale IT equipment refurbishment and resale, processing over 500,000 devices annually. Services encompass IT Asset Disposition (ITAD), reverse logistics/take-back programs, and the rFlex process for converting mixed plastics into recycled resin. The company maintains a zero-waste-to-landfill promise with operations across North America (Kentucky, Texas, Mexico) and globally through Australia, New Zealand, and Europe offices.
Differentiator
Problem solved
Functional benefit
Brands
- TonerPlas: Patented technology that converts waste toner powder and soft plastics into a high-performance asphalt additive.
- TonerPave
- Renewed Solutions
- rFlex
Products and services
- TonerPlas A patented, standalone material recovery technology that converts waste toner powder and soft plastics into a high-performance asphalt additive, transforming hard-to-recycle printer consumables into road construction inputs.
- TonerPave A finished asphalt additive product manufactured from recovered toner and recycled plastics via the TonerPlas process, used in road construction applications.
- Renewed Solutions Certified IT equipment refurbishment and resale division that processes over 500,000 devices annually through testing, repair, and resale with facilities in Texas, Kentucky, and Mexico. Operates as a Microsoft Registered Refurbisher and HP Platinum Global Partner.
- IT Asset Disposition (ITAD) End-to-end IT asset disposition service for enterprise clients including secure pickup, certified data destruction to NIST 800-88 standards, refurbishment, resale, and zero-waste-to-landfill recycling with serial-level tracking and audit-ready compliance reporting.
- Take-Back Programs Customized reverse-logistics take-back program for corporate clients and OEMs covering toner cartridges, ink cartridges, cosmetics packaging, eyewear, and small electronics, with mail-back kits, retail bins, QR-based labeling, and chain-of-custody tracking.
- rFlex Process / Recovery Services Material recovery service using the proprietary rFlex process to convert mixed waste plastics into recycled resin pellets usable as feedstock by manufacturers, handling hard-to-recycle multi-material streams that conventional recyclers reject.
Quantifiable outcome
- Over 41 million pounds of waste diverted from landfills annually worldwide
- +5 more outcomes
Companies that use Close The Loop
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles3 records
Close The Loop technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Close The Loop partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and flagship.
- PrintReleafcorePartnership announced November 2019 where Close the Loop combines its sustainable take-back solutions with PrintReleaf's reforestation platform. Close the Loop became PrintReleaf's first-ever packaging partner, offsetting paper usage in program return boxes. Close the Loop had already releafed over 23,000 pounds of paper and planted 283 trees through this partnership.
- HPflagshipHP is a sustainability partner and major customer of Close the Loop. Through this partnership, over one billion ink cartridges have been recycled. Close the Loop holds HP Platinum Global Partner status.
- StaplescoreStaples Connect offers Close the Loop's cartridge recycling services through retail locations. Partnership enables consumer take-back at Staples retail stores.
- BrothercoreBrother USA partners with Close the Loop for toner and ink recycling programs through the Brother supplier sustainability program.
- CanoncoreCanon partners with Close the Loop for toner recycling as part of Canon's environmental sustainability initiatives.
- XeroxcoreXerox partners with Close the Loop for toner cartridge recycling through Xerox's sustainability programs.
- LexmarkcoreLexmark offers Close the Loop's collection and recycling program for Lexmark toner cartridges through their sustainability initiatives.
- Konica MinoltacoreKonica Minolta partners with Close the Loop (through KM Clean Planet program) for toner recycling services.
- SharpcoreSharp partners with Close the Loop for toner recycling through Sharp's environmental sustainability program.
- ToshibacoreToshiba partners with Close the Loop for toner cartridge recycling. Toshiba reported recycling nearly 28 metric tons of toner cartridges in 2025 through this partnership.
- EpsoncoreEpson partners with Close the Loop for environmental sustainability including cartridge recycling programs.
- KyoceracoreKyocera partners with Close the Loop for toner recycling through their environmental sustainability initiatives.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Close The Loop competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Close The Loop social profiles
Digital presenceClose The Loop compliance and trust
Trust signalCompliance7 records
Close The Loop financial estimates
Financial estimateRevenue estimate
Valuation estimate
Close The Loop leadership team
Management profileNumber of profiles
Profiles1 record
Close The Loop subsidiaries and ownership
Company hierarchySubsidiaries1 record
Close The Loop funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Close The Loop M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Close The Loop
What does Close The Loop do?
Close The Loop operates as a customized sustainability solutions provider offering zero-waste-to-landfill take-back programs, recovery processing, and reuse/refurbishment services. The company collects toner cartridges, plastics, cosmetics packaging, eyewear, and end-of-life IT equipment, then processes them through proprietary technologies (TonerPlas, rFlex) into reusable raw materials or finished products such as the TonerPave asphalt additive. Its Renewed Solutions division refurbishes and resells IT equipment, handling over 500,000 devices annually across facilities in Kentucky, Texas, and Mexico.
Is Close The Loop a public or private company?
Close The Loop is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Close The Loop founded?
Close The Loop was founded in -1. It employs 101 to 250 people.
Where is Close The Loop based?
Close The Loop is headquartered in Hebron, United States, in the North America region.
How does Close The Loop make money?
Four revenue lines are on record. Take-Back Program Services are the primary driver. The others are IT Asset Disposition (ITAD) Services, material Recovery and Recycling and refurbished Electronics Resale.
Does Close The Loop have an API?
No public API is recorded for Close The Loop.
What industry is Close The Loop in?
Close The Loop's product category is Waste Management & Recycling Services. Its primary akta.pro industry code is EUAIANAC, Reuse & Resale / Recommerce Operations, with a secondary code of EUAIANAB, Repair, Refurbishment & Remanufacturing Services. Its NAICS code is 56292.