Cegedim Santé

What Cegedim Santé does

Cegedim Santé is the dedicated healthcare software subsidiary of Groupe Cegedim, providing practice management, teleconsultation, coordination, and prescription-assistance solutions to over 100,000 healthcare professionals and 1,000+ multidisciplinary healthcare structures across France. The company serves physicians, dentists, pharmacists, and the full range of paramedical professions — nurses (IDEL), physiotherapists, midwives, orthoptists, speech therapists, and podiatrists — as well as organized structures such as Maisons de Santé Pluriprofessionnelles (MSPs), Communautés Professionnelles Territoriales de Santé (CPTS), and health centers. The portfolio combines web-based SaaS (the Maiia ecosystem: Maiia Médecin, Maiia Kinésithérapeute, Maiia Agenda, Maiia Connect, Maiia Téléconsultation, Maiia Bilan, Maiia MSP, Maiia CPTS) with locally-installed practice management software (Crossway, Simply Vitale, MédiClick, Médimust, the Série +4000 family, and Mon Logiciel Médical), complemented by hardware packages, financial leasing, remote secretarial services, and the patient portal Maiia.com.

The platform architecture is built around deep integration with the French national healthcare infrastructure — SESAM-Vitale teletransmission, DMP (Dossier Médical Partagé), MSSanté (secure health messaging), INSi (National Health Identity), ProSanté Connect electronic identification, and Ségur du Numérique referencing. Data is hosted exclusively in mainland France by the affiliated cegedim.cloud under HDS (Health Data Hosting) and ISO 27001/20000/27017/27018 certifications, with GDPR compliance and ISAE 3402 assurance. Notable proprietary AI components include Claude Bernard, the first drug database approved by the Haute Autorité de Santé for prescription assistance, and an AI consultation assistant that auto-generates structured medical reports in patient records. The company operates from Boulogne-Billancourt with 31 regional agencies across France, employing roughly 800 people (with 70+ added in 2025).

Cegedim Santé monetizes primarily through monthly or annual software subscriptions with quote-based pricing tied to specialty and practice type, supplemented by hardware sales and leasing via a Dell partnership and recurring services revenue from tele-secretariat, training, and technical support. Distribution combines direct field sales targeting enterprise clients (centers, clinics, hospitals), inside sales for mid-market practices, and self-serve digital onboarding with online documentation and e-learning for individual practitioners. Recent corporate activity includes the acquisitions of Kobus (May 2021) and Médimust (June 2021) to broaden platform and dental capabilities, the addition of 70+ staff in 2025, and the acquisition of Medoucine in June 2026 to extend into a complementary healthcare vertical. A 2025-2026 cybersecurity incident affecting approximately 15.8 million patient records via the MonLogicielMedical product has emerged as the most significant operational risk event.

Name

Cegedim Santé

Legal name

CEGEDIM SANTE

Website

https://cegedim-sante.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Cegedim Santé is the French healthcare software subsidiary of Groupe Cegedim, providing practice management, teleconsultation, coordination, and AI-assisted prescription solutions to over 100,000 healthcare professionals and 1,000+ multidisciplinary health structures across France via the Maiia web platform and locally-installed software suites.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Computer Systems Design and Related Services (54151), Health Care and Social Assistance (62)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industry

Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)

Keywords

• Healthcare practice management
• Medical billing software
• Electronic health records
• Teleconsultation platform
• Prescription assistance software

Headquarters

HQ city

Boulogne-billancourt

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions: Subscription-based licensing model for healthcare management software (Maiia, Mon Logiciel Medical, Simply Vitale, Crossway, Serie +4000, etc.) with monthly or annual billing cycles.
2. Hardware Sales and Leasing: Sale and financial leasing of IT equipment including computers, card readers, printers, and specialized healthcare peripherals (Dell partnership).
3. Telecom and Services: Additional services including telecom secretarial services (télésecrétariat), training, and technical support.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Cegedim Santé develops and distributes software and digital services for French healthcare professionals and structures. Its portfolio includes web-based SaaS practice management solutions (Maiia Médecin, Maiia Kiné, Veasy), locally-installed software (Mon Logiciel Médical, Simply Vitale, Crossway, Médimust, MédiClick, Série +4000), secure messaging and teleconsultation services (Maiia Connect, Maiia Téléconsultation), scheduling and analytics (Maiia Agenda, Maiia Bilan), multi-professional coordination suites (Maiia MSP, Maiia CPTS, Offre Centre de Santé), and the Claude Bernard AI prescription assistance module.

Product overview

Cegedim Santé is a comprehensive healthcare software and digital solutions provider offering a multi-product portfolio for French healthcare professionals. The portfolio consists of web-based solutions (Maiia platform including Maiia Médecin, Maiia Kiné, and associated services) and local-installed software (Série +4000 family, Crossway, Simply Vitale, Médimust, MédiClick). Maiia web solutions serve as the primary cloud offering with practice management, teleconsultation, and coordination services, while local software provides offline-capable alternatives. Add-on services include Maiia Agenda (scheduling), Maiia Connect (secure messaging), Maiia Téléconsultation, and Maiia Bilan (analytics). Pluripro solutions address multi-professional structures: Maiia MSP for Maisons de Santé, Maiia CPTS for territorial health communities, and Offre Centre de Santé for health centers. Hardware offerings include equipment packages and card readers. The ecosystem is completed by Claude Bernard prescription assistance and Maiia.com patient portal. Data is hosted in France by cegedim.cloud with HDS and ISO certifications.

Differentiator

Problem solved

Functional benefit

Brands

• Maiia: Web-based healthcare management platform including Maiia Médecin, Maiia Kiné, Maiia Agenda, Maiia Connect, Maiia Téléconsultation, and Maiia Bilan services
• Mon Logiciel Médical (MLM)
• Simply Vitale
• Crossway
• Médimust
• MédiClick
• Série +4000
• Veasy
• Claude Bernard

Products and services

• Maiia Médecin 100% web-based medical practice management software for physicians, featuring patient records, consultations, AI-assisted prescription with Claude Bernard, integrated billing, teleconsultation, and teleexpertise capabilities.
• Maiia Kiné Web-based practice management software for physiotherapists including patient records, session tracking, NGAP billing module, teleconsultation, and synchronization with Maiia Agenda for online appointment booking.
• Mon Logiciel Médical (MLM) Practice management software for physicians with patient records, billing, teletransmission, and integration with SESAM-Vitale systems.
• Simply Vitale Sage-Femme Local-installed practice management software for midwives with patient records, billing, and teletransmission capabilities.
• Simply Vitale IDEL Local-installed practice management software for liberal nurses (Infirmiers Diplômés d'État Libéraux) with patient records, billing, and teletransmission.
• Crossway Local practice management software for physicians with integrated billing, teletransmission, and SESAM-Vitale certification for patient record management.
• Médimust Local dental practice management software acquired by Cegedim Santé in 2021, integrated into health activity while maintaining services and team for dental professionals.
• MédiClick Local practice management software solution for healthcare professionals, integrated with card reader support and SESAM-Vitale systems.
• Série +4000 Series of local-installed software products for different healthcare specialties: Kiné +4000 (physiotherapists), Ortho +4000 (orthoptists), Med +4000 (podologists), and Infi +4000 (nurses). Features include patient records, billing, teletransmission, MSSanté, and double authentication.
• Veasy Web-based healthcare practice management solution.
• Maiia Agenda Online appointment scheduling service with 24/7 availability, SMS notifications, reduced no-show rates (1.83%), intelligent waitlist, and SAS integration. Can synchronize with Série+4000 local software.
• Maiia Bilan Analytics and reporting service for healthcare practices providing activity insights and statistics.
• Maiia Connect Secure instant messaging for healthcare professionals enabling encrypted duo/group communication, voice/video messages, task management, and document sharing. Includes integrated RPPS directory for care coordination.
• Maiia Téléconsultation Teleconsultation and telehealth service enabling remote patient care, tele-expertise, and connected medical device integration for pharmacies and healthcare facilities.
• Maiia MSP Collaboration platform for Maisons de Santé Pluriprofessionnelles (multi-professional health centers) featuring shared patient records, AI consultation assistant, prescription assistance, shared agendas, secure messaging, and coordination tools for care pathway management.
• Maiia CPTS Coordination solution for Communautés Professionnelles Territoriales de Santé (territorial health professional communities) enabling agenda sharing, teleconsultation, secure messaging, and prevention action coordination across healthcare professionals.
• Offre Centre de Santé Comprehensive e-health solution for health centers providing unified patient records with INS, integrated billing with tiers-payant, appointment scheduling, teleconsultation, and coordination across medical, dental, and paramedical specialties.
• Claude Bernard AI-powered prescription assistance tool providing drug database reference, prescription security, and dynamic stock shortage management. First database approved by HAS (Haute Autorité de Santé).
• Équipements informatiques Hardware packages including Dell equipment, card readers (Honeywell, Kapelse), printers, scanners, and voice dictation devices. Offered as turnkey installation with 3-year warranty and next-day support.
• Télésecrétariat Remote medical secretary service providing telephone answering, appointment scheduling, and administrative support for healthcare practices.
• Maiia Pro Mobile application for healthcare professionals enabling appointment access, patient card reading via NFC, invoice management in mobility, and prescription attachment from smartphones.
• Maiia.com Patient-facing platform for medical appointments allowing patients to book appointments online with healthcare providers.

Quantifiable outcome

• One of the best no-show rates in the market at 1.83% (2025, all healthcare professional categories)
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability7 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• MédimustcoreStrategic or Co-development Partner · 16 June 2021Médimust software merged into Cegedim Santé's health activity in 2021, maintaining current services and team. Merger aims to enhance interoperability with digital health services and expand functionality for healthcare professionals.
• DellcoreTechnology or IntegrationOfficial Dell partner providing hardware equipment including computers, peripherals, and specialized healthcare devices. Dell provides tailored hardware packs designed for healthcare professional needs with 3-year warranty and next-day support.
• OmnidoccoreTechnology or IntegrationStrategic partnership for teleexpertise services enabling physiotherapists to consult with physicians when needed for patient assessment verification in direct access scenarios.
• Cegedim.cloudcoreTechnology or IntegrationExclusive data hosting provider certified as Health Data Hosting provider (HDS) and ISO 27001/20000/27017/27018 compliant. All Cegedim Santé data is hosted exclusively in mainland France by cegedim.cloud.
• GIE SESAM-VitalecoreTechnology or IntegrationIntegration partner providing access to national health insurance teletransmission services, Vitale card reading, and regulatory compliance systems for French healthcare billing.
• Santé FormaprominorStrategic or Co-development PartnerEducational partnership for creating white papers and training materials on NGAP (Nouvelle Nomenclature Générale des Actes Professionnels) billing codes for physiotherapists.
• UGAP and CAIH (CAIH/ELODI)coreChannel Partner/ Reseller/ DistributorListed in UGAP multi-editor catalog and CAIH ELODI catalog for health center solutions, enabling public sector procurement of Cegedim Santé solutions.

Scale indicators10 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Doctolib: French leader in online appointment booking, teleconsultation, and increasingly practice management software for healthcare professionals. Directly competes with Cegedim Santé's Maiia Agenda, Maiia Téléconsultation, and patient-facing Maiia.com across the same French HCP customer base.
• Softway Medical (Cegedim Healthcare Software sister entity historical competitor): French ambulatory practice management software provider serving physicians and paramedical professionals with comparable billing, patient record, and teletransmission functionality. Competes head-to-head with Maiia Médecin, Crossway, and MLM in the French liberal practice market.
• Maincare Solutions: French healthcare IT vendor offering hospital information systems, EHR, and ambulatory solutions with deep coverage of French regulatory and interoperability requirements. Comparable in serving French healthcare structures (hospitals, GHT, health centers) with Sésur-compliant offerings.

Broad incumbents

• CompuGroup Medical: Major European health IT incumbent operating across physician practice management, hospital information systems, and pharmacy software in multiple countries. Overlaps with Cegedim Santé in ambulatory EHR and practice management but operates at much broader European scale.
• Dedalus Group: Large European healthcare IT vendor with deep footprint in hospital information systems, diagnostic imaging, and care coordination across multiple European countries. Comparable on care coordination and clinical software dimensions but operates at enterprise hospital scale rather than ambulatory focus.
• athenahealth: US-based cloud EHR and practice management vendor with comparable SaaS model, AI-powered clinical documentation, and revenue cycle/billing automation. Operates in US market but provides reference architecture for Cegedim Santé's cloud and AI roadmap ambitions.

Emerging players

• Vidal Group (MIMS): French drug information database provider historically integrated into physician prescribing workflows, comparable to Cegedim's Claude Bernard prescription assistance tool. Competes on clinical decision support content layer within French prescribing software.
• Hellocare: French teleconsultation and connected health platform serving healthcare professionals and patients, with overlap on Maiia Téléconsultation and remote care services. Focuses on teleconsultation specialty use cases rather than full practice management.
• Medincel/Télémedica-style French tele-expertise players: Omnidoc (tele-expertise) and adjacent French digital health platforms that integrate with practice management software for specialist consultation workflows. Functions as both a partner and adjacent competitor in care coordination services for French HCPs.

Others

• InterSystems (TrakCare/HealthShare): Global healthcare data platform and EHR vendor providing interoperability, unified health records, and care coordination infrastructure. Comparable as a backend technology enabler for DMP-style shared medical record and care coordination features present in Cegedim's Maiia ecosystem.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/CegedimSante
• Facebookfacebook.com/CegedimSante
• LinkedInlinkedin.com/company/cegedim-sante

Compliance16 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cegedim Santé